Trusted Agent profile · Oxfordshire
★★★★★
352 reviews across 2 offices and 2 platforms
Finders Keepers has two offices, all in Oxford (Oxfordshire). Together they have 352 reviews on two platforms, rated 4.5 out of 5 overall.
317
Reviews on Google
All 2 offices
35
Reviews on Facebook
Business-wide
Finders Keepers's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Finders Keepers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFinders keepers are very friendly and professional. Everyone is very nice and helped me a lot, from the beginning when I didn't know how to operate the bank and my language barrier to helping me find the next house after I checked out. I am very grateful for their patience and professional help. I highly recommend this company.
This is great to read! Thank you for leaving this five-star review for our Central Oxford team. Joanne (FK)
5/5
GoogleVery responsive, professional and friendly. Best renting experience I’ve had in Oxford.
Thank you for leaving this five-star review for our Central Oxford team! Joanne (FK)
5/5
GoogleWe had a really wonderful experience with them. We communicated with Bella Romain, who was very helpful throughout. The process of viewing, letting and moving in was made very smooth. Excellent professional service.
This is great to read! Thank you for leaving this five-star review for Bella and our Central Oxford team. Joanne (FK)
5/5
GoogleAline was very helpful and kind during the whole renting process. She made everything easy and always replied quickly. Jemima was also friendly and supportive. I really appreciate their help and would recommend Finders Keepers to anyone renting.
Thank you for leaving this five-star review for Aline and Jemima, and for recommending our Shared Letting team. Joanne (FK)
5/5
GoogleI had a very good experience with Aline from Finders Keepers. She helped me through the whole process. Highly recommend
This is great to read! Thank you for leaving this five-star review for Aline and for recommending our Shared Letting team. Joanne (FK)
5/5
GoogleSince I have been in contact with Aline she has been wonderful and so helpful 2ith this process as this the first time of letting with an agent. Highly recommend and thank you so much. Samantha Sage 😀
Thank you for leaving this five-star review for Aline and our Shared Letting team! Joanne (FK)
5/5
GoogleFinders Keepers always provide excellent service and are very good at keeping in touch. I have used a couple of other letting agents over time and FK are by far the best
Thank you for leaving this fantastic five-star review for our Central Oxford team. Joanne (FK)
5/5
GoogleWe've had a really smooth and positive experience renting through Finders Keepers central office Oxford. The staff (Jodee and Charlie) were professional, responsive, and made the whole process easy. Would definitely recommend them to anyone looking for a reliable letting agency.
Thank you for leaving this five-star review for our Central Oxford team and for recommending us! Joanne (FK)
5/5
GoogleA huge thank you to Aline and Emily at Finders Keepers for making my rental search so smooth fast. They were both incredibly attentive, and went above and beyond to help me find the right place.
Thank you for leaving this five-star review for Aline and Emily in our Shared Letting team. It's great to read about your experience. Joanne (FK)
5/5
GoogleWhere do I even start? I’m new to the city and was on the lookout for an en-suite room. I got in touch with the letting agency, and after viewing a place I really liked, I let them know I needed to move in as soon as possible. Adrian (the Office Manager) and Aline (the Department Manager) were absolutely amazing, they really went above and beyond to speed things up for me. In just 4 days, everything was sorted, from the referencing to background checks and even setting up the direct debit. And just like that, I had the keys in my hand! Honestly, I’m so grateful for how smooth and quick they made the whole process. Can’t recommend them enough. Thanks a billion guys! 💥
Thank you for leaving this fantastic five-star review for Adrian and Aline in our Shared Letting team. We're delighted to read about your experience! Joanne (FK)
5/5
GoogleRating only, no written review.
Thank you for leaving a five-star rating for our Central Oxford team. Joanne (FK)
5/5
GoogleI would like to extend my gratitude to Aline as she ensured a smooth and quick renting process. I am moving next week and so far I had the best experience with this agency. Aline thanks for your professionalism and for informing me throughout the renting process. I am looking forward to collect the keys! I definitely recommend this agency.
Thank you for leaving this five-star review for Aline and our Shared Letting team. We hope you are very happy in your new home! Joanne (FK)
5/5
GoogleAll steps from initial contact to tenancy agreement signature were done very efficiently, and Charlie Ashton was of fantastic help for a quickly arranged and thorough viewing!
This is great to read! Thank you for leaving this fantastic five-star review for our Central Oxford team. Joanne (FK)
5/5
GoogleEleonor at Finders keepers has been amazing. She has been so efficient and helped every step of the way in finding lovely student accommodation for my daughter and her friends in what can be a stressful time. …
This is great to read! Thank you for taking the time to leave this fantastic five-star review for Eleanor and our Shared Lettings team. Joanne (FK)
1/5
GoogleIn response to your reply, I wanted to reinforce that my family member did not "shout" on the phone. While he was on the phone there were witnesses to the call who all stated he simply questioned her morals in a very calm manner. I am …
Molly, I think it's best that we leave this here. There would absolutely have been a misunderstanding about paying a holding … More
5/5
GoogleOur responsible contact Bella is very supportive and it is amazing that we only spend 2-3 days to find a satisfied accommodation
We're so pleased we could help! Thank you for leaving this great five-star review for our Central Oxford team. Joanne (FK)
5/5
GoogleHad a great experience with Finders Keepers. Bella and Amber were incredibly helpful throughout our search, sending us potential flats and arranging viewings. Really appreciated their support.
This is great to read! Thank you for leaving this fantastic five-star review for our Central Oxford team. Joanne (FK)
5/5
GoogleFK are proactive, thorough and reliable. Their work is of excellent standard. I can only recommend.
This is great to read. Thank you for leaving this great five-star review for our Shared Letting team. Joanne (FK)
5/5
GoogleThanks to Bella Romain and Katie Bailey, we have now found a perfect match flat to stay.
Thank you for leaving this great five-star review for our Central Oxford team! Joanne (FK)
5/5
GoogleRating only, no written review.
Thank you for leaving a five-star rating for our Shared Lettings team - Joanne (FK)
5/5
GoogleI had an exceptional experience with Stephanie at FKSL. When there was an urgent situation at my accommodation, Stephanie immediately stepped in to help.
We're pleased to read this five-star review for Stephanie and our Shared Letting team! Joanne (FK)
1/5
GoogleSafeguarding Neglect & Failure to Keep Proper Records Safeguarding neglect: Allowing contractors to repeatedly access rental property without properly notifying tenants, despite repeated requests for FK to adhere to proper policies. In one case a female tenant (student, early 20's) was alone in the property and exited her bedroom to discover a complete stranger (male) standing in the hallway - this turned out to be a contractor who had been given access to the property by FK. Another, again a female student was confronted by two male individuals who had entered the property, without knocking, with their own key, claiming to have been sent by FK to do some cleaning. Failure to keep proper records and to update paperwork correctly: Incorrectly advising tenants of their monthly direct debits causing a deficit to be allowed to accumulate over several months before correction was made and demand by FK for immediate recompense. When complaints are/were made they are/were met with a level of arrogant defensiveness that is/was unprofessional. Refusal by FK to allow tenants/guarantors near the property to check the professional clean at the end of tenancy, charges for which will be automatically deducted from the tenants' deposit.
We're very sorry to read your feedback here. This has been passed on to the Office Manager at our Shared Lettings branch. Joanne (FK)
5/5
GoogleUnbelievable short but very efficient experience with the 3 People from the Finders Keepers St-Clément Agency. We’ve been very well received & listened. Letting availabilities were presented & quick viewing organized. Really Customer centric, thank you as we can now return to our country, feeling safe for our son starting studies in Oxford.
We're so pleased to read this. Thank you for leaving this five-star review for our Shared Letting team. Joanne (FK)
5/5
GoogleI have had a really pleasant experience with Finders Keepers, particularly with Adrian. His professionalism, timely responses and attention to detail made letting with Finders Keepers very smooth.
We're delighted to read about your experience. Thank you for leaving this five-star review for Adrian and our Shared Letting team. Joanne (FK)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Finders Keepers has 352 reviews across its two offices, rated 4.5 out of 5 overall: 317 on Google, 35 on Facebook. Company-wide Facebook reviews for Finders Keepers are counted once, not once per office.
Central Office has the most, with 280 reviews rated 4.5 out of 5, followed by Shared Letting with 92.
The two Finders Keepers offices, by town:
Yes. In The Trusted Agent 2026 awards: Finders Keepers, Oxford won Trusted Agent.
