Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAidan from Ellisons Wimbledon is simply fab. He single handedly held our transaction and the whole chain together. We were purchasing our new property with Ellisons and had some utterly useless conveyancers (Convey Law) on all sides. Aidan went above the call of duty to chase other agents and solicitors in the chain to ensure the transaction could complete before Christmas. All of the team were honest and open with excellent communication from first viewing through to completion and beyond, but Aidan especially is an absolute asset to Ellisons.
Laura · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thanks for your feedback Laura.
★★★★★ 5/5
GoogleVery professional throughout the process. We put our house for sale and it remained unsold with no offers for three months. We then switched to Ellisons and very quickly we had a couple of offers. We accepted one and the agents were very good in managing the sales process. Thanks again for a brilliant service and a very competitive pricing.
Pierre · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you Pierre, we are happy to hear you were pleased with the customer service received from our Wimbledon sales team.
★★★★★ 5/5
GoogleJust recently acquired a property in the area and Aiden from Ellison provided great support throughout the process. Really appreciated it.
Roy · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thanks for your five star review!
★★★★★ 5/5
GoogleAidan Purtill at Ellisons Wimbledon was an excellent agent through the entire process of buying our first home. He was extremely attentive to our requirements while we were searching for a home for over 9 months, keeping in contact with us throughout and letting us know of new homes on the market. A very honest, efficient and personable estate agent who we trusted throughout the process and would highly recommend to anyone looking to buy or sell property in Wimbledon. Thank you Aidan.
Jessica · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you Jessica, your five star customer review and words of praise for our Sales Negotiator Aidan is very much appreciated.
★★★★★ 5/5
GoogleThe estate agency is very good at letting. We were tenants for two years before we moved up north for work. Every emergency was taken care of and all commitments for renovating and clearing done timely.
We had emergency response when a pipe leaked excessively and when the boiler finally broke down. Which made us think that these agents are the right choice if we were landlords. Which we are now, alas they only work in Wimbledon area where we did not buy. The check in and check out are detailed and all maintenance items are taken care of, a decorator takes care of any in minor alterations that need to be made.
Joanne, was phenomenal for getting our property issues resolved and took ownership for a lot of other issues that neither fell here or there and these eventually got resolved.
Louisa helped with our contracts and Jenny was amazing for managing a great team, managing our last month and sorting out our additional paperwork as we checked out.
All in all, these are the second high quality estate agency I have come across in 8 years,
I only wish they would expand their services to cover the rest of London and other cities.
Asif · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you Asif for your wonderful five star review of our Lettings & Property Management team. It's nice for us to read customer feedback and know that our hard work and dedication to delivering the best service is recognised and appreciated by our tenants and landlords. Good luck in your new home.
★★★★★ 5/5
GoogleMoving into our first home was a painless affair thanks to Sam's tireless efforts to keep momentum going throughout the purchase process and ensuring nothing was ever unclear or that the situation ever felt outside of our control. Thanks very much to you and the team - highly recommended!
James · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you for a very lovely review, it means a lot to Sam and the team to get this kind of feedback.
★★★★★ 5/5
GoogleGreat service, really good advice throughout. The staff is always helpful and happy to help. Sam and Andrew ( and the rest of the team) are highly recommended!
Orsi · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you for your 5 star review of the service received from our Wimbledon Sales team.
★★★★★ 5/5
GoogleEllisons were great during our recent Wimbledon purchase. Aiden was very communicative and helpful during the process and we wouldn't hesitate to recommend them or use them again.
James · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you for your five star review.
★★★★★ 5/5
GoogleWe recently bought a house, the second house we’d looked at, which we had fallen in love with the moment we saw it. Sam Lloyd was the vendor’s agent at Ellisons and we warmed to him immediately. We called him after the viewing to say we wanted the house and he told us in plain English what we’d need to do to get it. We subsequently set about doing so and with Sam’s help were successful. Sam then proved to be worth his weight in gold at every step of the purchase, and in fact our own sale which was not his responsibility. With a very jumpy buyer on our property our own estate agents had their work cut out, but it was Sam who gave us tips to keep things moving quickly and manage expectations, and drew on his wealth of knowledge and experience to reassure and guide us when our own advisers fell short. Bring into the mix some highly incompetent solicitors and things became very fraught. Sam managed to appease our vendors (and thankfully they were incredibly easy-going) whilst helping to keep things together on our side chasing solicitors and keeping in touch with our own estate agents. We were told some blatant (and serious) mistruths by various of our advisers and at each stage Sam was on hand to help us get to the bottom of things. He is widely knowledgable, a true professional and, dare I say it, not your stereotypical estate agent type. He’s also a bloody nice guy. Our only regret is that we didn’t instruct Sam on our own sale, but should we ever sell again we will be looking him up.
R · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you for your wonderful feedback, your five star review of our services and in particular our Assistant Sales Manager, Sam Lloyd at our Wimbledon branch is very much appreciated.
★★★★★ 5/5
GoogleSam Lloyd at Ellison's was extremely helpful throughout our first time buying a property. He was proactive in his approach, gave good advice and recommendations and was very genuine. I would definitely recommend Sam and Ellison's to friends and family.
Kate · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thanks for your lovely feedback Kate.
★★★★★ 5/5
GoogleI have recently bought a house using Ellisons, and I have been impressed with their service.
Aidan showed me a number of properties, including two that I had not expressed interest in, but I eventually bought one of those!
I used their in-house mortgage broker and solicitors and this made for a smooth and speedy process through to exchange.
Aidan is to be commended for his role in all stages of the purchase, from viewings through to exchange he was professional, thorough and motivated.
Matthew · 29 July 2019 · Ellisons London (13 Queens Road)
Agent replied
Thanks Matthew, we hope you are enjoying your new home.
★★★★★ 5/5
GoogleWe sold our house through Ellisons Raynes Park last month. Rob and his team were very professional and helpful throughout the process and I have no hesitation in recommending them to others. Thanks!
Clary · 8 July 2019 · Ellisons London (7 Station Buildings Coombe Lane)
Agent replied
Thank you reviewing Ellisons Estate Agents, glad you were happy with the services of our Raynes Park sales team.
★★★★★ 5/5
GoogleThe estate agency is very good at letting. We were tenants for two years before we moved up north for work. Every emergency was taken care of and all commitments for renovating and clearing done timely.
We had emergency response when a pipe leaked excessively and when the boiler finally broke down. Which made us think that these agents are the right choice if we were landlords. Which we are now, alas they only work in Wimbledon area where we did not buy. The check in and check out are detailed and all maintenance items are taken care of, a decorator takes care of any in minor alterations that need to be made.
Joanne, was phenomenal for getting our property issues resolved and took ownership for a lot of other issues that neither fell here or there and these eventually got resolved.
Louisa helped with our contracts and Jenny was amazing for managing a great team, managing our last month and sorting out our additional paperwork as we checked out.
All in all, these are the second high quality estate agency I have come across in 8 years,
I only wish they would expand their services to cover the rest of London and other cities.
Asif · 9 June 2019 · Ellisons London (13 Queens Road)
Agent replied
Thank you Asif for your wonderful five star review of our Lettings & Property Management team. It's nice for us to read customer feedback and know that our hard work and dedication to delivering the best service is recognised and appreciated by our tenants and landlords. Good luck in your new home.
★★★★★ 5/5
GoogleWe have used Ellisons to both buy and sell a property in Rayne’s Park. Rob / Elliot / Rowan and team have always been fantastic to deal with. We had a particularly difficult buyer, which made the sale of our property a little more stressful than it needed to be. I'm pretty sure if it wasn't for the help provided by Ellisons the sale would have fallen through. Big thanks and would definitely recommend them if you in the area.
P · 24 December 2018 · Ellisons London (7 Station Buildings Coombe Lane)
Agent replied · 22 December 2024
Thanks for your five star customer review, our experienced sales team work very hard to ensure that advice and assistance is given throughout the process of buying or selling your home.
★★★★★ 5/5
GoogleAbsolutely fantastic service from the entire team of Ellisons Morden. Great service from start to finish and they kept me updated at every turn.
Relaxed and lovely staff to deal with; could not ask for a better team to deal with. I would 100% deal with them again and recommend them to others.
Graham · 28 August 2018 · Ellisons Morden
★★★★★ 5/5
GoogleEllisons are the best estate agent I have dealt with and I have moved a few times. They actually valued my flat higher than some other companies, but they delivered on the higher value and were so dedicated. As soon as it hit the market they had lots of viewings lined up and worked really hard to get the best deal for me as quickly as possible. They were always on hand to answer questions, gave honest opnions and offered professional advice. I would recommend the Morden team to everyone I know living around the area.
Penny · 28 August 2018 · Ellisons Morden
★★★★★ 5/5
GoogleEllisons, and particularly Hayley, did an excellent job. They were on the case from day one, recommended a realistic asking price, agreed a very reasonable fee, and were persistent and proactive in marketing the property and dealing with a difficult chain. At every stage everyone I spoke to was knowledgeable, informed about the sale and any problems and helpful, and Hayley was usually one step ahead of me in pursuing things that needed to be done. I was very pleased with and grateful to Ellisons, and do not think they could have done any more. All that, and they were all very pleasant to work with too:-).
Susie · 28 August 2018 · Ellisons Morden
★★★★★ 5/5
GoogleRowan and Rob was a pleasure to work with during the purchase of our 2 bedroom flat. Thank you for all your help.
Jurie · 26 August 2018 · Ellisons London (7 Station Buildings Coombe Lane)
★★★★★ 5/5
GoogleI was impressed by Rob’s proactive approach to push our purchase through in short timeframe
Peter · 31 July 2018 · Ellisons London (7 Station Buildings Coombe Lane)
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Rob and his team at Ellisons, Raynes Park. They pulled out every stop to ensure the sale of our property. A fantastic service was provided, keeping us updated throughout the entire process. Someone was always available to answer any questions along the way.
When our buyers pulled out Rob and the team did a stirling job to organise viewings and get the house resold, which meant we did not lose our onward purchase. Great job guys and thanks.
Zacmat12 · 31 July 2018 · Ellisons London (7 Station Buildings Coombe Lane)
★★★★★ 5/5
GoogleMy husband and I bought our house through Ellisons back in May 2017. We dealt with Rob and Rowan and they were brilliant - genuinely the best agents we've ever dealt with; straight-talking, honest and really helped to get our purchase over the line. If and when we do ever sell it will definitely be through Ellisons
Christy · 31 July 2018 · Ellisons London (7 Station Buildings Coombe Lane)
★★★★★ 5/5
GoogleRating only, no written review.
Suren · 31 July 2018 · Ellisons London (13 Queens Road)
Agent replied · 30 July 2023
Thank you.
★★★★★ 1/5
GoogleDon't rent a property managed by Ellisons. They don't care at all about the properties or the tenants. We had multiple issues with our property when we moved in which took over a month to fix. Despite marketing themselves as a premium estate agents, the 1 bed flat we rented was terrible and needs to be completely renovated. We were forced to steam clean a heavily stained carpet that was 20 years old, were left without a fridge and oven for 2 weeks, as well as other basic maintenance issues which weren't rectified e.g. Mould in the bathroom when we moved in, dirty fixtures, broken sliding wardrobe doors, broken drawers. The property was marketed with all the landlords dilapidated fixtures hidden in the loft and when we asked for them to be removed when we discovered them when we moved in we were told no. Everything is always a battle with these people, especially getting our deposit back. In the end, after being threatened multiple times with arbitration, we gave up and agreed. Even if you find your dream place, do not rent a property managed by Ellisons.
Clodagh · 31 July 2018 · Ellisons London (13 Queens Road)
★★★★★ 5/5
GoogleRowan and Rob was a pleasure to work with during the purchase of our 2 bedroom flat. Thank you for all your help.
JustMe · 8 July 2018 · Ellisons London (7 Station Buildings Coombe Lane)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.