Trusted Agent profile

Ellisons reviews

4.8

★★★★★ Excellent

688 reviews across 3 offices and 2 platforms

www.ellisandco.co.uk

Ellisons has 688 reviews across three offices (London, London and Morden) and two platforms, rated 4.8 out of 5 overall. Ellisons has the most, 258. Checked 9 October 2026.

Google logo

4.8 / 5

672

Reviews on Google

All 3 offices

Facebook logo

4.2 / 5

16

Reviews on Facebook

All 3 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Ellisons's three offices, most reviewed first. Each has its own page.

Awards

Trusted Agent 2026 results for Ellisons. Each award is assessed separately from the review sites.

Latest reviews from every Ellisons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had an extremely professional service from the staff at Ellisons, in particular from Elliott, Rob and Rowan. Elliott managed the sale process very efficiently and made sure things ran smoothly. Thanks to all the team.

Elspeth · 8 July 2018 · Ellisons

5/5

Google

Rowan and Rob was a pleasure to work with during the purchase of our 2 bedroom flat. Thank you for all your help.

JustMe · 8 June 2018 · Ellisons

5/5

Google

These folks were great. We had some issues over needing additional reports to prove our house was fit to mortgage and they knew someone for the job on each occasion. They smoothed the process no end and secured a sale at the end. Well worth their fee!

G · 31 March 2018 · Ellisons

Agent replied

Thank you.

5/5

Google

Martin at Ellisons Wimbledon is very professional, friendly and helpful. he's also very patient, which comes in handy with indecisive buyers like us. What we like most about him is that he always gives us honest opinions which we really appreciate. When we needed help to find a good mortgage broker, solicitor or builder, he was happy to help. We would recommend him to anyone who is looking to buy in the Wimbledon area.

David · 26 March 2018 · Ellisons

Agent replied · 24 March 2024

Thank you kindly.

1/5

Facebook

How about a little respect for the communities that you operate in by not literally attaching your 'Let By' billboards to street signs. Have you let the street on behalf of the council? Have you let every single property on the street? It's not your property, or your clients property, so why you think you have a right to erect them is beyond me.

Nick · 25 February 2018 · Ellisons

5/5

Google

Great service! Not knowing much about selling property I was a little apprehensive so I'm really pleased I walked into Ellisons. The team were so helpful and made each step a lot simpler than I was expecting. I will recommend them to my friends. Thanks again!

Amy · 26 December 2017 · Ellisons

Agent replied · 24 December 2024

Thank you.

1/5

Google

Would like not to put any star- but have to for review purposes. First time buyers purchasing in Raynes Park area. Rowan Tickner (assistant manager) was our agent and his handling of our purchase was shocking. They failed to mention the property had a history of knotweed causing us to pursue the purchase until this was brought to light by our solicitors. Knotweed is identified as 'material fact' in the guidance to consumer protection regulations- meaning that its presence must be disclosed by the agent. What then happened was extraordinary Rowan turned into a specialist in the matter and a torrent of malicious/abusive emails ensued, refusing to answer our questions as his client. Duty of care= un-professional. Customer Service from Rowan= appalling.

Tim · 31 July 2017 · Ellisons

1/5

Facebook

Don't rent a property managed by Ellisons. They don't care at all about the properties or the tenants. We had multiple issues with our property when we moved in which took over a month to fix. Despite marketing themselves as a premium estate agents, the 1 bed flat we rented was terrible and needs to be completely renovated. We were forced to steam clean a heavily stained carpet that was 20 years old, were left without a fridge and oven for 2 weeks, as well as other basic maintenance issues which weren't rectified e.g. Mould in the bathroom when we moved in, dirty fixtures, broken sliding wardrobe doors, broken drawers. The property was marketed with all the landlords dilapidated fixtures hidden in the loft and when we asked for them to be removed when we discovered them when we moved in we were told no. Everything is always a battle with these people, especially getting our deposit back. In the end, after being threatened multiple times with arbitration, we gave up and agreed. Even if you find your dream place, do not rent a property managed by Ellisons.

Clodagh · 11 July 2017 · Ellisons

5/5

Facebook

The agent I dealt with was great he knew what I was looking for and found the perfect place for us! Highly recommend Ellisons

Katie · 26 January 2016 · Ellisons

5/5

Facebook

Great estate agent, would highly recommend for lettings in SW19

Francesca · 26 January 2016 · Ellisons

5/5

Facebook

Excellent experience with Ellisons. All staff were very professional, friendly and went out of their way to help. Highly recommend them, very good service.

Grace · 26 January 2016 · Ellisons

5/5

Facebook

Great estate agent, would highly recommend for lettings in SW19

Fran · 26 January 2016 · Ellisons

5/5

Facebook

An excellent experience. I can highly recommend them.

Eoin · 20 January 2016 · Ellisons

5/5

Facebook

When I instructed Ellisons to sell my house I was looking for straight forward professional advice, pro-activity, regular communication, transparency, and results. They over delivered on my expectations and I really felt they worked in my best interests which in my experience isn't always the case with estate agents. I would not hesitate to recommend them again.

Woody · 23 March 2015 · Ellisons

5/5

Facebook

My wife and I had spent months trying to find the right property. Ellisons was patient with our search and made sure they found us the perfect property.

Nick · 17 February 2015 · Ellisons

1/5

Facebook

Don't rent a property from this lot! The owner of Ellisons was also our landlord, and I've just won my deposit back after going through the arbitration process. Prior to this, here's the highlights: 1). They claimed a leak (which stopped nearly a year before) meant they could force us out of the flat before the end of the tenancy. Despite saying we were getting married within 3 weeks of the kick out date and could we have an extra month, this was ignored 2). The leak was a lie - they actually wanted to build a 2nd bedroom 3). Despite the above, they still forced us to professionally clean the flat. It cost £200 just to be clean for 1 day before the builders started smashing up the place 4). They tried to charge us £800 for a few scratches on the cheap wood flooring after being there for 3 years, giving no leeway for normal wear and tear. All in all, a pretty atrocious way to treat tenants who paid his mortgage for 3 years. Use them at your peril.

Daniel · 14 September 2014 · Ellisons

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ellisons

How many reviews does Ellisons have?

Ellisons has 688 reviews across its three offices, rated 4.8 out of 5 overall: 672 on Google, 16 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Ellisons office has the most reviews?

Ellisons has the most, with 258 reviews rated 4.9 out of 5, followed by Ellisons with 255.

Where are Ellisons's offices?

Ellisons, 7 Station Buildings Coombe Lane SW20 8NE; Ellisons, 13 Queens Road SW19 8PF; Ellisons, 24 Crown Lane SM4 5BL.

Has Ellisons won any awards?

Yes. In The Trusted Agent 2026 awards: Ellisons, London won Trusted Agent; Ellisons, Morden won Trusted Agent.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.