5/5
All staff I spoke to were very professional always friendly and helpful and kept me informed with what was happening , great team very happy with my choice would highly recommend
Trusted Agent profile
★★★★★
400 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 400 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
88
Reviews on Trustpilot
Business-wide
Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
Showing 280 reviews on Google only. Show every review
5/5
All staff I spoke to were very professional always friendly and helpful and kept me informed with what was happening , great team very happy with my choice would highly recommend
5/5
Sarah did a great job and helped us through every step of our sale and purchase
5/5
Very professional, couldn't do enough for me and would highly recommend.
5/5
Info given when required etc, staff always polite. Our process was longer than expected but upon completion we were informed it was the vendor’s issue not the estate agents! Thankyou ELR.
5/5
Thanks to the whole team who were involved in the house sale. Professional, easy to deal with reliable, and good at communicating. I would recommend them.
5/5
Excellent service from enquiring about a property to viewing , placing an offer and getting my keys . Seamless throughout . Excellent communication and professional kind staff . Second to none and couldn’t fault the quality service I was offered at a most stressful time . Thank you very much and would certainly recommend for Sale or purchase .
5/5
I can not thank Sandra, the estate agent who dealt with us buying our first home enough! We didn't have a plain sailing conventional process, but that was beyond anyone's control. The way she went above and beyond for us is incredible. No enquiry was too small to deal with. we wouldn't have got through it if it wasn't for Sandra. Thankyou, thankyou, thankyou!
5/5
Eadon, Lockwood & Riddle dealt with the sale of my property in an understanding and diligent manner. They kept me informed of developments at all stages during the process. I particularly like the access sellers are given to the on-line Property File which summarises details of prospective buyers, viewings and bids. ELR helped minimise the stress involved in selling my property.
5/5
Great experience both buying and selling with ELR. Everyrhing was completed extremely quickly. We were kept informed every step of the way and Sarah was always available when we had and questions with a personal touch . Would definitley recommend for both sale and purchase!
5/5
ELR were brilliant throughout our purchase, they kept us informed regularly and were really on the ball at every stage. Towards the end when things were dragging on a bit they were constantly pushing to get things moving and were instrumental in getting us to completion. I would definitely use ELR in future if I decide to sell my home.
5/5
We bought our bungalow and sold out house through ELR from the very beginning right up to completion they were brilliant they dealt with any queries or concerns straight away and in a professional manner. All the staff were very friendly and helpful and I can't praise them enough for their dedication. I even recommended them to my sister who has just sold her house with them and is waiting to complete.Thank you ELR for all your help.
5/5
Best estate agents I’ve been involved with. They saw through the sale of my property and purchase of another flawlessly. They were always on hand to help, very quick to respond to queries and sort out things that I requested. Excellent communications and a no pressure approach from them when they initially came out to value property and discuss selling/buying options. Got my forever home now but would recommend to others.
5/5
Rating only, no written review.
5/5
We purchased an apartment via ELR. The process was long and arduous due to the vendor, their solicitors and other problems. At no time did ELR waiver from providing an excellent service. Ellianne was amazing, went above and beyond; kept us updated very regularly with phone calls and emails. We, and everyone at ELR were delighted when we finally got the keys after 8 long months. Would not hesitate to recommend ELR.
5/5
purchased a property via ELR.Elaine kempton was superb in dealing with my queries and she kept me uptodate.best wishes to ELR team
4/5
Sold my property through ELR - had a number of viewings and offers in the first few weeks. Thanks for all your help.
5/5
Efficient and friendly, put the house on at the right price and got lots of interest and a quick sale. Would use again
5/5
Very belated thankyou to the Team at ELR. This estate agency quite literally bent over backwards for us. I'm a young person who was trying to find a rental property, and facing a lot of prejudice from that comes from the stereotypes surrounding students. ELR, especially Catherine Denton, however not only helped us find properties but also went above and beyond supporting us to ensure we got to sign a lease. After 6 months of struggling to find something Catherine personally backed us to landlords, and was woth us every step of the way until we found the perfect rental. So many thanks to Catherine and the Star Team at ELR, and thankyou for supporting young people. Definitely a company to rely on.
5/5
As always, when I’ve had dealings with ELR Bakewell it has been a pleasure. From valuation, organising viewings, going through the purchase process and finally moving to completion, Stephanie and Andrew always made sure we knew what was happening and endeavoured to make a very stressful time easier. ELR gave us by far the best valuation, commission and sales package from the estate agents I asked to come and value, and discuss their approach to selling our home. Their staff are great, and if you need recommendations for tradespeople they can always suggest one or two local companies. Many thanks x
5/5
We would highly recommend ELR. They are professional, efficient and friendly. David went out of his way to arrange a viewing for us at short notice - we ended up buying the property! From there on, Stephanie in particular and Andrew kept us up to date and liaised with the buyer for us which made the whole transaction and move so much easier. Many thanks.
5/5
From first contact to completion of the sale this was a first-class experience. Even though we were warned that the challenging nature of the property being sold might require patience the sale was completed in only just over 3 months. A big thank you to Tim, Lucy and their colleagues.
5/5
ELR have been professional, helpful & informative at all times with the sale of our property. We have been very happy with their service and recommend them. Thank you to Lucy who we dealt with mainly and also to Judy.
5/5
Rating only, no written review.
5/5
Really friendly, welcoming and professional service.
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Eadon Lockwood and Riddle and its branches won awards at EA Masters in four years, most recently 2022.
EA Masters winners in four years, the group and its branches: 2018, 2020, 2021, 2022.
EA Masters by year, 2018 to 20222022 4 Gold across four branches EA Masters 2022 winners
2021 3 Gold across three branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Rotherham has the most, with 231 reviews rated 4.6 out of 5, followed by Bakewell with 151.
The four Eadon Lockwood and Riddle offices, by town:
Yes. At EA Masters 2022 its branches won 4 Gold awards. The group and its branches have also won 5 other industry awards since 2018.