5/5
GoogleGreat experience, all the staff were incredibly helpful from start to finish, would highly recommend.
Trusted Agent profile
Eadon Lockwood and Riddle estate agents in Rotherham, Bakewell, Hope Valley and 1 more
★★★★★
399 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 399 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
87
Reviews on Trustpilot
Business-wide
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Our offices
Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
- Eadon Lockwood and Riddle Rotherham149 Bawtry Road, Wickersley, S66 2BW230 reviews · 156 on Google (4.6)19 in the last 90 days
- Eadon Lockwood and Riddle Bakewell3 Royal Oak Place Matlock Street, DE45 1HD151 reviews · 53 on Google (4.5)16 in the last 90 days
- Eadon Lockwood and Riddle Hope ValleyMain Road, Hathersage, S32 1BB128 reviews · 71 on Google (5.0)16 in the last 90 days
- Eadon Lockwood and Riddle Europa LinkHart Shaw Building, Suite 8, Sheffield Airport Business Park, S9 1XU96 reviews · 0 on Google16 in the last 90 days
Awards
Industry awards
Eadon Lockwood and Riddle and its branches won awards at EA Masters in four years, most recently 2022.
EA Masters winners in four years, the group and its branches: 2022, 2021, 2020, 2018.
EA Masters by year, 2022 to 2018
2022 4 Gold across four branches EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Wickersley branchRotherham
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Bakewell branchBakewell
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Hathersage branchHope Valley
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Hartshaw branchEuropa Link
2021 3 Gold across three branches EA Masters 2021 winners
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Rotherham branchRotherham
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Bakewell branchBakewell
- GoldEA Masters 2021: Best Estate Agent Guide 2022 Gold Award, Sheffield branchEuropa Link
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Small (2 to 5 branches)
Source: EA Masters winners lists, as published, linked by year.
Reviews on Google
Showing 280 reviews on Google only. Show every review
Google4/5
GoogleGreat experience of buying my property through ELR. Even though I was the buyer they kept me up to date on my purchase and always friendly and efficient. Would recommend.
1/5
GoogleI would not recommend using ELR as I do not believe that they can be trusted. They were the original agents when I was selling a house in the area but we terminated our contract with them after lots of problems arose when they completely changed their personnel in their Bakewell office without warning. (Problems such as being completely unresponsive and showing the house to people who weren't interested in it: surely estate agency 101 to know which houses you are selling). Under the terms of the agreement with them, we were liable to pay them commission if exchange happened within six months of termination, so exchange was delayed to avoid that cost. Nevertheless, ELR sought payment of their fees via our new estate agents. Seeking payment when you are not entitled to it is dodgy indeed! ELR did not respond to my enquiries about why they had done this. For these reasons, I cannot recommend them
Agent replied · 15 April 2025
I am sorry Mr P, I completely refute any of these issues raised are about trust, I think that is unfair. Whilst I accept we had changes of staff which may have affected the consistency of service for a short while, this was exactly the same for the subsequent agent you instructed. ELR introduced the buyer of the property and successfully sold your buyers house, to enable them to buy your home. I understand the change of staff may have been unsettling, but ultimately ELR found you a buyer in a challenging housing market. An agreement was made between ELR and your subsequent agent to split the agency fees. Given our work was for you was completely unpaid and some of our staff were left deeply upset with your manner, I think it is a unfair to offer a 1 star review. If you would like to discuss this matter any further, please feel free to call me.
5/5
GoogleWe both let and sold our house through ELR. Richard Attwood was our first contact. He was always extremely professional and thorough and produced a high quality video together with photographs of the house. These were used for both letting and selling. They were followed by a large of number of photographs at the end of the letting period which were very reassuring as we were not in a position to view the house for ourselves. Judy Hudson handled the sale and proved to be both efficient and helpful at all stages. We thoroughly recommend the Bakewell Office and all of its staff for its attention and professionalism.
2/5
GoogleLots of incorrect information, errors and delays.
Agent replied · 28 May 2025
Dear L 65, We're extremely sorry to find out that your experience with ELR hasn't worked out for you. Perhaps you could expand on your issues for us or call the office to discuss. We cannot find you on our database so it may be this review was made in error. Kind regards, ELR
5/5
GoogleWe both let and sold our house through ELR. Richard Attwood was our first contact. He was always extremely professional and thorough and produced a high quality video together with photographs of the house. These were used for both letting … More
5/5
GoogleLongstanding name in estate agency in the area with extensive knowledge. The property in the Hope Valley needed major repair following flood damage & I instructed ELR to sell mid renovation. It was a protracted sale but the guidance offered was invaluable even though I found the eventual purchaser! Thanks to Tim, Carloline and Holly in the Hathersage office.
5/5
GoogleI recently bought a house through ELR Hathersage and had an excellent experience. Caroline, Holly, and Kathryn were all fantastic to work with. They were professional, responsive, and incredibly helpful throughout the entire process. Their expertise and dedication made buying a home a smooth and enjoyable experience. I highly recommend ELR Hathersage and their wonderful team!
5/5
GoogleExcellent service from start to finish. Very professionally handled yet in a very friendly manner. Would highly recommend to anyone buying or selling a property.
5/5
GoogleA truly wonderful team at ELR. From initial appraisal from Tim, to Caroline, Holly and Kathryn in the office. Our sale was not straightforward with its ups and downs but with the help from all of the above we thankfully got there in the end. Highly recommended.
5/5
GoogleWhat a great team, nothing but praise and many many thanks. A special thank you to Judy who went above and beyond to get the job done.
5/5
GoogleGreat communication, very helpful staff, all completed without a problem. Thank you
5/5
GoogleGreat experience purchasing with Holly at ELR. Very smooth process and great communication.
5/5
GoogleExcellent service throughout with special mention for Lucy Chapman. Always a prompt and courteous response to all calls and emails
5/5
GoogleGreat experience with ELR. Lucy was very professional from initial viewing until final completion. Very happy with ELR Bakewell.
5/5
GoogleELR have been really professional, prompt, reliable and personable. A great team who are easy to get in touch with and very efficient in responding to any enquiry. Thank you!
1/5
GoogleWe bought our house through ELR and are very grateful to David for the viewings he took us round on our search for a new forever home. He was always on time and well prepared with information about the property. It's such a big decision and David was a great support.
5/5
GoogleRating only, no written review.
1/5
GoogleAbsolute joke, waiting a week to view a property then while waiting outside it on the day got a phone call saying they’d be a little late & then 10 minutes later got a voicemail saying they’d sold the house , no apologies or anything just asked if we wanted to go on waiting list with them , no thank you totally unprofessional & unorganised
Agent replied · 14 June 2024
Leon, Sorry about the appointment cancelling at the last minute. After I called you to confirm the appointment my colleague had just put the phone down to the corporate company who we are selling the property for. They were calling us to tell us to accept an offer we have had on the table for over a week. She had explained about your viewing (and one other for later in the week) but they just wanted us to accept the offer and proceed, so unfortunately it was completely out of our control. However, we have added you to the waiting list should the sale fall through & it come back to market.
5/5
GoogleGreat estate agents - nothing was too much trouble, kept us informed all the way through the process. Highly recommend
5/5
GoogleFrom valuation to completion, great service from Sarah, Sandra and Ellianne, nothing was too much trouble. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Eadon Lockwood and Riddle
Which Eadon Lockwood and Riddle office has the most reviews?
Rotherham has the most, with 230 reviews rated 4.6 out of 5, followed by Bakewell with 151.
Where are the Eadon Lockwood and Riddle offices?
The four Eadon Lockwood and Riddle offices, by town:
- Bakewell: 3 Royal Oak Place Matlock Street, Bakewell, DE45 1HD
- Europa Link: Hart Shaw Building, Suite 8, Sheffield Airport Business Park, Europa Link, S9 1XU
- Hope Valley: Main Road, Hathersage, Hope Valley, S32 1BB
- Rotherham: 149 Bawtry Road, Wickersley, Rotherham, S66 2BW
Has Eadon Lockwood and Riddle won any awards?
Yes. At EA Masters 2022 its branches won 4 Gold awards. The group and its branches have also won 5 other industry awards since 2018.
