Trusted Agent profile
★★★★★
399 reviews across 4 offices and 3 platforms
Eadon Lockwood and Riddle has four offices, in Rotherham, Bakewell, Hope Valley and Europa Link. Together they have 399 reviews on three platforms, rated 4.7 out of 5 overall.
280
Reviews on Google
All 4 offices
32
Reviews on Facebook
All 4 offices
87
Reviews on Trustpilot
Business-wide
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Eadon Lockwood and Riddle's four offices, most reviewed first. Each has its own page.
Eadon Lockwood and Riddle and its branches won awards at EA Masters in four years, most recently 2022.
EA Masters winners in four years, the group and its branches: 2022, 2021, 2020, 2018.
2022 4 Gold across four branches EA Masters 2022 winners
2021 3 Gold across three branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Showing 280 reviews on Google only. Show every review
3/5
GoogleIt was a very smooth process getting a property by ELR. I had a very nice experience even if everything was only over the phone and emails except for that one phone conversation with a lady whom I’ve never spoken before. She used the word “fed up” when I inquired about some things. Maybe she had a bad day or maybe coz we are not buying a property that’s really expensive so that’s how treated me. Anyway, apart from that, it was all generally good. Thank you to Olivia and Sarah.
5/5
GoogleI had an exceptional service from ELR in regards to both the sale of my house and the purchase of my onwards property! Aaron was always on hand if I had any outstanding queries and I was always kept upto date on the progress. There were … More
5/5
GoogleCaroline, Kathryn and Helen in the Hathersage office were calm, clear and professional throughout the process of selling my house. This was so appreciated especially when things got tense towards the end. Tim did a great job at the beginning of the process and I thought the photographs were excellent. They listed closely with my solicitor and I couldn’t fault them. Would highly recommend.
5/5
GoogleI had an exceptional service from ELR in regards to both the sale of my house and the purchase of my onwards property! Aaron was always on hand if I had any outstanding queries and I was always kept upto date on the progress. There were times when I would ask a question outside of working hours and I would get a response that same evening! The staff at ELR are true professionals who go above and beyond - which in turn has helped me purchase my forever home! Their prices were more than reasonable and most importantly, the service was outstanding! Thanks again, Lewis
5/5
GoogleVery knowledgeable, very diligent, very professional and lovely people. I have absolutely no hesitation in giving the ELR team five stars. Thank you very much guys!!
5/5
GoogleBrilliant from start to finish, great communication, friendly and approachable
5/5
GoogleELR made our property purchase very smooth, they kept us updated with the sellers solicitors and chased them when needed. Really excellent service!
5/5
GoogleI found ELR to be very friendly and professional from the start of my purchase through to completion. Moving property can be very stressful but ELR made everything as smooth as possible. Highly recommend. Thankyou to all.
5/5
GoogleCould not recommend anymore, really lovely throughout the whole process of buying our first house. Every person I spoken to was helpful and understanding and really made the process for us so much easier. So grateful to have had a really good experience.
5/5
GoogleFantastic service from all staff members. They guided me through the sale of Mums bungalow from start to finish. I would highly recommend ELR for local estate agent services. Thanks very much for everything.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, kept me up to date throughout the process. Thanks
5/5
GoogleWe bought a bungalow from ELR and we dealt with Olivia. We found Olivia to be an excellent communicator between the Vendor and ourselves. When ever we asked questions Olivia would quickly come back with an answer. In fact everybody in the office was efficient and friendly.
5/5
GoogleExcellent service. ELR were a joy to work with and were calm and supportive throughout. They kept us fully informed at all times. They liaised with our both sides and with the respective solicitors in a mature and professional manner sorting out any problems that arose. We highly recommend them.
5/5
GoogleThank you for Caroline for helping us to buy our first home.
5/5
GoogleELR in Hathersage have been brilliant when purchasing a property. They were very on the the ball and supportive. Their communication has been spot on. We can’t fault them. …
5/5
GoogleProfessional, communicative and kind approach from the whole team.
5/5
GoogleThe people at ELR are very competent and friendly and they certainly know the market in my area very well. I am very happy to recommend them to others.
5/5
GoogleELR were professional, helpful and supportive from start to finish. Holly and her colleagues worked very hard and were always responsive and helpful. We highly recommend ELR.
5/5
GoogleWe bought a house through ELR Hathersage and they were brilliant. The purchase was not the simplest but Holly in particular was fantastic and went above and beyond to help us and push things forward. Thank you ELR and Holly!
5/5
GoogleNine years ago we sold and bought property through ELR Hathersage office, and were most impressed with the service. We have, in 2025, gone through a similar process, choosing ELR Hathersage again, and have not been disappointed. Between them, Caroline, Kathryn, Holly and Tim have provided a professional yet personal and efficient service, all delivered very pleasantly. We would have no hesitation in using ELR again, should the need arise.
5/5
GoogleWe used ELR for our recent purchase. We found them to be very thorough and professional. We would highly recommend them.
5/5
GoogleAll the staff at ELR Rotherham were very friendly and informative during the whole process ensuring the sale went smoothly.
5/5
GoogleFinding ourselves in the sad and difficult position of selling my deceased younger brothers house, our experience with ELR has been first class. Olivia has simply been amazing. Always professional but also caring and comforting at the same time. Sorting problems eg locksmiths, professional advice, feedback, prompt responses to never ending questions, communicating with family abroad and sense of humour. We had a very good outcome with the house sale which was due to the great teamwork from ELR and positivity that they gave. There was no particular emotional stress from the house sale, but, I'm guessing that was due to Olivia shielding us and being so great at her job. Thank you everyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rotherham has the most, with 230 reviews rated 4.6 out of 5, followed by Bakewell with 151.
The four Eadon Lockwood and Riddle offices, by town:
Yes. At EA Masters 2022 its branches won 4 Gold awards. The group and its branches have also won 5 other industry awards since 2018.
