5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
589 reviews across 3 offices and 3 platforms
Duckworths has three offices, in Burnley, Hyndburn and Blackburn with Darwen. Together they have 589 reviews on three platforms, rated 4.6 out of 5 overall.
491
Reviews on Google
All 3 offices
77
Reviews on Facebook
Business-wide
21
Reviews on Trustpilot
Business-wide
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Duckworths's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
The staff (Rebecca and James) are super helpful, they keep you up to date, get back to you quickly with queries and provide excellent service. Viewing times are always available at the times you need and the staff who show you around are lovely. Best of all they sell fast and help you with the solicitors as much as possible!
5/5
James and the team at duckworths did a fantastic job while I purchased my first home! James kept me in the loop throughout and ensured the process ran smoothly. Nothing were ever a bother for him when I asked him to check details for me or ask the seller for some additional information! Thanks so much James x
5/5
Duckworths were the second agent I instructed due to being unhappy with original agent , I found them to be polite and courteous and very communicative throughout, their agents were knowledgeable and I had a good working relationship with all Involved. Andrew and Ben and James were fab and Rebecca was brilliant in pushing the sale through and ensuring all parties including the solicitors were working to completion in as timely a manner as possible. I would highly recommend them.
5/5
James was excellent and helpful
5/5
Really smooth service, very helpful and would recommend to anybody
5/5
Used duckworths twice now been brilliant both times. Special mention to Rebecca who was superb throughout. Thanks marc and mel
5/5
Rebecca was fantastic during this process, that was far from straight forward. She replied to emails, and answered our calls which felt that she was working hard for us and was open and transparent throughout the process.
5/5
Great experience from start to finish of my house purchase. Rebecca and the team communicated clearly every step of the way and nothing was too much trouble. Thanks to all.
5/5
Very pleased with the price and the service received from Duckworths when selling our house.
2/5
Used Duckworths to sell a property, I found communication’s dreadful, called them on several occasions, no answer, sometimes I got a call back sometimes not. We never even got a call of congratulations on completion, only an email eventually, inviting me to rate them on google! Potential buyers on occasion would say this or that was wrong and needed fixing, Duckworths were briefed on what work had been done though this didn’t appear to be communicated to buyers! We did sell the house but I think the house was valued straight off Zoopla and needed a realistic reduction to sell it. I wouldn’t use Duckworths again, I feel they were understaffed and poorly trained.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that aspects of your experience did not meet the standard we strive to provide, particularly around communication, and we appreciate you raising these concerns. We’re pleased that your property did ultimately sell, but we regret that the journey felt frustrating and that you felt unsupported at points along the way. Your comments have been shared internally, as feedback like this is important in helping us review our processes, communication standards, and resourcing
5/5
I cannot recommend Duckworth’s highly enough. After two months with another agency and no interest, I moved my property to Duckworth’s, and the difference was instant. Harry, Leanne, and the entire team were exceptional from the very first conversation. They were friendly, attentive, and genuinely invested in helping me achieve the best outcome. Incredibly, they secured a great sale before the listing had even gone live. Their communication was personal and consistent, and nothing ever felt like too much trouble. The entire process was quick, well-priced, and easily the smoothest house sale I’ve ever experienced. Their attention to detail and level of care were outstanding. Duckworth’s made what could have been a stressful process incredibly easy and painless. I’m full of gratitude for everything they did.
5/5
I couldn't be happier with the outcome and the support I received from Harry. I recently worked with Harry from Duckworths Estate Agents in Burnley to buy my home in Barrowford Nelson. I would highly recommend Harry to anyone looking for a dedicated, honest, and effective estate agent. Harry was incredibly communicative throughout the entire process, promptly answering my calls and emails, and returning my calls promptly regarding any updates that I should know about. Thank you Harry.
5/5
Duckworths recently sold my property and the whole process was handled professionally, efficiently and communication was excellent The portal worked well and phone calls were answered quickly. I have no hesitation recommending Duckworths, to sell a property. I am very happy with the service I received.
5/5
Harry at Duckworths Burnley couldn’t have been any better in our purchase of our first home. He was always quick to respond and helpful with every answer given. A big thankyou.
5/5
Thanks Leanne & Harry, Great communication throughout the entire process and refreshingly professional.
5/5
Really helped me with my purchase, very proactive when things appeared to stall. Highly recommended.
5/5
Great work, friendly customer service and sales process was chased up well
5/5
We highly recommend Harry. He kept us updated throughout the sale and his friendly, well mannered communication was first class. Thanks again for your service.
5/5
Trustworthy, reliable, friendly services
5/5
We recently bought our house through Duckworths. The whole house sale was very stressful. Leanne at Duckworths was amazing and so helpful. She helped to guide me through a very difficult.process and ensured I got my forever home. I can recommend Duckworths 100% .
5/5
Easy to work with team. Friendly and hardworking.
5/5
Harry and Leanne at Duckworths were great throughout the process of selling my home and also purchasing one they were advertising. I would recommend Duckworths.
5/5
As well as offering a full professional service, I found the staff at Duckworths Estate Agents in Darwen to be very friendly, polite, down to earth, and easy to communicate with. They treat clients with respect and dignity and listen to your housing needs and affordability. They worked swiftly and excelled themselves just to secure the property I was most interested in and as a result of their speedy work, I got a mortgage on the house I really wanted at heart. I am really impressed by their positive work ethics and genuine efforts to help & assist clients and it's thanks to Duckworths I am now very happily living in that house I always wanted. So if you are thinking of investing or buying within the area, I would absolutely recommend coming to visit Duckworths Estate Agents...call in and have a chat, you wouldn't be disappointed and overall fees are very reasonable. Buying my own home has been a game changer for me and I am one very happy and satisfied customer.
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Burnley has the most, with 289 reviews rated 4.7 out of 5, followed by Hyndburn with 204.
The three Duckworths offices, by town:
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