Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHad a brilliant experience using Dowens for selling my home. Thomas, Lisa and Catherine were so helpful and I wouldn’t hesitate to recommend them to anyone. Very professional and get the job done to a very high standard. Thanks again!
Joseph · 10 April 2025 · Dowen Bishop Auckland
Agent replied · 14 June 2025
Dear Joseph,
Thank you so much for your kind words and 5-star review! 🌟
We’re so pleased to hear you had a brilliant experience with Thomas, Lisa, and Catherine, they’ll be absolutely delighted with your feedback. Providing a professional, high-standard service is what we strive for, and it's great to know we delivered that for you.
Thank you again for your recommendation, and we wish you all the very best for the future! 🏡
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleReally good service during selling process - use Dowens. Barbara was fantastic in chasing everyone and staying on top of things.
Joe · 9 April 2025 · Dowen Durham City
Agent replied · 16 April 2026
Dear Joe,
Thank you so much for your kind words! We're so pleased to hear you had a positive experience with us during the selling process. Barbara will be thrilled to know her efforts made a difference, she's a star at staying on top of everything! We really appreciate the recommendation and hope to work with you again in the future.
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleJust purchased a house in Bishop Auckland, Lisa was very helpful and always replied to my emails quickly and professionally, thank you for all your help.
Colin · 24 March 2025 · Dowen Bishop Auckland
Agent replied · 16 April 2026
Dear Colin,
Thank you for your wonderful review! ⭐️ We're delighted to hear that Lisa was so helpful throughout your home-buying journey. We'll be sure to pass along your kind words! Wishing you all the best in your new home in Bishop Auckland. If you ever need anything in the future, we're here to help! 🏡😊
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleHelen was extremely helpful during our property purchase, providing regular updates and responding promptly to our enquiries. I wouldn't hesitate to use Dowen again in the future, or recommend to family and friends.
Matthew · 19 March 2025 · Dowen Durham City
Agent replied · 16 April 2026
Dear Matthew,
Thank you for your fantastic 5-star review! We're so pleased to hear that Helen … More
★★★★★ 5/5
TrustpilotHouse saleFirst class service from start to…
First class service from start to finish. Lisa and the team could not have been more helpful.
Mr · 19 March 2025 · Dowen Bishop Auckland
★★★★★ 5/5
TrustpilotJean was helpful indeed when came to…
Jean was helpful indeed when came to change of tenant and boiler replacement. No issues at all would highly recommend.
James · 14 March 2025 · Dowen Bishop Auckland
★★★★★ 1/5
Trustpilothaven't responded to any of my cash…
haven't responded to any of my cash offers .
sent over 5 messages theses past few weeks and they dont respond to any of them. so if your selling a house you wont get my cash offer and if your intrested in buying they wont respond. bit pointless really
Stephen · 17 January 2025 · Dowen Bishop Auckland
★★★★★ 1/5
TrustpilotWaste of time
Waste of time, I explained my situation to them from the beginning, a cash purchaser from abroad I would not be able to view the property, after the deadline they informed me my offer had not been forwarded because I hadn't viewed the property.
Avoid.
John · 27 December 2024 · Dowen Bishop Auckland
★★★★★ 5/5
GoogleGreat service from Dowen Durham office, Caroline kept me updated along the process, professional, helpful and friendly
Mary · 18 December 2024 · Dowen Durham City
Agent replied · 25 December 2024
Dear Mary,
Thank you for your fantastic 5-star review! 🌟 We're thrilled to hear about your positive experience with the Dowen Durham office. Caroline and the team take great pride in providing professional, helpful, and friendly service, and we're glad we could keep you updated throughout the process. If you ever need assistance again, don't hesitate to reach out, we're always here to help! 😊
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleExcellent service and communication from all the staff at Dowen’s.
Sold my property within 10 days.
Thank you
Shaun · 11 December 2024 · Dowen Durham City
Agent replied · 25 December 2024
Dear Shaun,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you were pleased with our service and communication. Selling your property within 10 days is an incredible result, and we’re so glad we could help make it happen for you.
Thank you for choosing Dowen’s, and please don’t hesitate to reach out if you need assistance in the future. Best wishes!
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleBarbara and Helen both endeavored to help us resolve any enquiries we had in purchasing our new home. They were in constant communication with any updates, and communicating with solicitors to get an update on outstanding enquiries.
Barbara was in constant contact on exchange date to let me know when everything had gone through, which was especially helpful on exchange date.
Liam · 11 December 2024 · Dowen Durham City
Agent replied · 25 December 2024
Dear Liam,
Thank you so much for your kind words and this wonderful 5-star review! I am delighted to hear that Barbara and Helen could provide the support and communication you needed throughout the process of purchasing your new home.
Keeping you informed and updated is always our priority, especially on important milestones like the exchange date. We’re thrilled that you felt supported and reassured during such an exciting time.
Congratulations on your new home, and if you need anything else in the future, don’t hesitate to reach out. Wishing you all the best as you settle in!
Warmest Regards
John Nicholson
Managing Director
Dowens
★★★★★ 4/5
GoogleSelling a property can be a stressful time, the staff from Dowen helped and assisted where they could to push my sale through the loops that are required from solicitors.
Recommended! Thanks.
Jonathon · 10 December 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear Jonathon,
Thank you so much for your kind review and for recommending Dowen! We’re delighted to hear that our team was able to assist you through the process and help ease some of the stress involved in selling your property.
We truly value your feedback and will continue to work on improving our service to ensure an even smoother experience. Our goal is to provide a 5-star experience every time, and we hope to achieve that with you in the future.
Thank you again for choosing Dowen, and please don’t hesitate to reach out if we can assist you further.
Best regards,
The Dowen Team
★★★★★ 5/5
GoogleReally helpful staff always just a phone call away would highly recommend them
Lyn · 27 November 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear Lyn,
Thank you for your wonderful 5-star review! We're so pleased to hear that our team was always there to help and just a phone call away when needed. Your recommendation means a lot to us, and it was our pleasure to assist you. Thanks again for your kind words! 😊
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleI'm currently renting a property from dowens and can't speak highly enough of the friendly and professional service they provide...a big thanks to Caroline Ryan who goes above and beyond to resolve any issues with our property...we have been renting for many years and can safely say Caroline and her team provide the best service we have ever had ...thanks again
P · 27 November 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear PI
Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with Dowens and are especially grateful for your kind words about Caroline Ryan and the team.
Caroline takes great pride in ensuring that all our tenants feel supported, and your feedback about her going above and beyond is a testament to her dedication and hard work. It’s fantastic to know that our service stands out as the best you’ve experienced during your many years of renting.
Your kind words mean the world to us, and we’re here to continue providing the excellent service you deserve. If there’s ever anything you need, please don’t hesitate to get in touch.
Thanks again!
Warm regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleFrom Jonathan’s advice on pricing to Helen and Barbara’s regular calls and updates, we highly rate Dowen’s service as our selling agent. Our house sold in 12 days at an excellent price. Thank you very much.
Angus · 23 November 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear Angus,
Thank you so much for your fantastic 5-star review! We're delighted to hear that Jonathan, Helen, and Barbara were able to provide you with great advice and keep you updated throughout the process. Selling your home in just 12 days at an excellent price is a fantastic result, and we're so glad we could assist you in achieving it. Thank you for trusting Dowen's, we wish you all the best in your next chapter! 😊
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleRating only, no written review.
Victoria · 21 November 2024 · Dowen Durham City
Agent replied · 23 November 2024
Dear Victoria,
Thank you so much for the 5-star rating! We're thrilled to know you had a great experience. Your support means the world to us, and we look forward to serving you again soon!
Warmest Regards
John Nicholson
Managing Director
Dowens
★★★★★ 5/5
GoogleRating only, no written review.
Danielle · 21 November 2024 · Dowen Durham City
Agent replied · 23 November 2024
Dear Danielle,
Thank you so much for the 5-star rating! We're thrilled to know you had a great experience. Your support means the world to us, and we look forward to serving you again soon!
Warmest Regards
John Nicholson
Managing Director
Dowens
★★★★★ 5/5
GoogleHelen and Barbara were absolutely excellent! They kept me fully informed throughout the whole process, explained everything clearly and made sure everything went as smoothly as possible. Highly recommended.
Christopher · 20 November 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear Christopher,
Thank you for your wonderful review! 🌟 I am so pleased to hear that Helen and Barbara provided you with excellent service and kept you well-informed throughout the process. Clear communication and ensuring a smooth experience are what we strive for, and it's fantastic to know they delivered that for you. Your recommendation means so much to us, thank you again! 😊
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleWhat can I say, I had nothing but 5 star service from Dowens in Durham, I would recommend this estate agents as nothing was to much trouble for them, I was always well informed with information regarding the property I bought. All staff where so friendly and professional at all times.
Janice · 13 November 2024 · Dowen Durham City
Agent replied · 11 December 2024
Dear Janice
Thank you so much for your fantastic review! We’re delighted to hear that you had a 5-star experience with our Durham team. Keeping our clients well-informed and supported is so important to us, and we're thrilled that you felt our dedication every step of the way. Our friendly and professional staff are here to make the process as smooth as possible, and it’s wonderful to know we succeeded for you. Congratulations on your new property, and thank you for recommending us!
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
TrustpilotWe just bought a house with Dowen in…
We just bought a house with Dowen in Bishop Auckland. We ran in to some issues which were out of our controll but Lisa Ridehalgh from the Bishop Auckland office went above and beyond to make sure the sale was a smooth for us as possible. Thank you Lisa, we couldnt have done this without you.
Samantha · 9 November 2024 · Dowen Durham City
★★★★★ 5/5
GoogleVery professional and no need to chase up. Brilliant service.
MC · 28 October 2024 · Dowen Durham City
Agent replied · 11 November 2024
Dear MC,
Thank you so much for the fantastic review! We're thrilled to hear that you appreciated our professionalism and seamless service. It was our pleasure to assist you, and we look forward to working with you again in the future.
Warmest Regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleWe’ve had an amazing service from Dowen Durham particularly Helen and Barbara
They’ve kept us updated and informed every step of the way and supported us throughout the selling process a great team … More
Lyndsay · 17 October 2024 · Dowen Durham City
Agent replied · 24 October 2024
Dear Lyndsay and Adrian,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleWe’ve had an amazing service from Dowen Durham particularly Helen and Barbara
They’ve kept us updated and informed every step of the way and supported us throughout the selling process a great team
Would highly recommend Dowen Durham if you want a seamless house buying/ selling experience
Thanks for everything
Lyndsay and Adrian Middleton
Lyndsay · 17 October 2024 · Dowen Durham City
Agent replied · 24 October 2024
Dear Lyndsay and Adrian,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an amazing experience with Dowen Durham, and we're especially proud to know that Helen and Barbara provided you with exceptional service throughout your selling journey. Keeping you informed and supported every step of the way is what we strive for, and it's wonderful to hear that we succeeded in making the process seamless for you.
Your recommendation means the world to us! Wishing you all the best in your next chapter.
Warm regards
John Nicholson
Managing Director
★★★★★ 5/5
GoogleI have nothing but praise for the staff at Dowen in Durham; from the point we instructed this company to sell a property in Probate the communication has been excellent, feedback from the numerous viewings was always prompt and having agreed the sale both Helen & Barbara were great to deal with throughout.
I am very happy to recommend this company.
Alex · 3 October 2024 · Dowen Durham City
Agent replied · 24 October 2024
Dear Alex,
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our team at Dowen in Durham. Helen and Barbara are delighted to have been able to support you throughout the process, and we're glad that the communication and feedback met your expectations. It was a pleasure to assist with the sale of your property, and we truly appreciate your recommendation! If you ever need anything in the future, don't hesitate to reach out. Thanks again!
Warmest Regards
John Nicholson
Managing Director
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