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★★★★★
841 reviews across 4 offices and 3 platforms
Donald Ross Residential has four offices, in Riverway, Kilmarnock, Irvine and Ayr. Together they have 841 reviews on three platforms, rated 4.7 out of 5 overall.
403
Reviews on Google
All 4 offices
121
Reviews on Facebook
Business-wide
317
Reviews on Trustpilot
Business-wide
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Donald Ross Residential's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent service from all involved
Excellent service from all involved, Helen, Maureen, Nicola & Taylor. Selling my mums property was so easy with the help from all at Donald Ross. I could recommend them enough. Thanks again to everyone.
1/5
GoogleHorrible experience when renting , left house in great condition and they still continued to take the deposit. Money grabbing to say the least , staff behind the reception desk were heard when I was in blatantly bad mouthing tennants. Very unprofessional. Avoid at all costs. If i could score less than 1 star then i would.NegativeProfessionalism
Hello Amy Donald Ross do not take deposits, as you are fully aware the Government set up a tenant deposit scheme whereby a separate body holds the deposit and returns the deposit to the tenant (where it is due) if you did not receive your full deposit back that is because the panel decided that you did not fulfil your obligation to receive it in full. We have no control over a tenant's deposit. Your review is unsubstantiated.
5/5
FacebookDonald Ross is both professional and friendly They guided us through a very quick sale and were at hand at every step from initial contact to sale. I can’t recommend them enough. Thank you to all the Team
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for giving us 5 stars Mr Russell
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you Myles for reviewing our company
5/5
GoogleRating only, no written review.
Thank you for taking the time to review our service
5/5
GoogleRating only, no written review.
Thanks Connor, delighted you gave us 5 stars
1/5
GoogleNever been
Davy you have 'never been' I am thinking this one star review is in error would you kindly remove it
4/5
GoogleVery good food and service
5/5
GoogleExcellent service from the whole team at Donald Ross. They were very professional and kept us fully informed throughout the whole process of selling our house. Would highly recommend them.
Thank you Anne
5/5
GoogleI've purchased two properties through Donald Ross last year and found them a pleasure to do business with . Efficient, listen to your needs and get on with the task in hand.
Thank you for the kind words Susan and hope to be of assistance again
5/5
GoogleJust want to say a big thanks to everyone at Donald Ross for their help in securing my new house. All the staff were extremely polite and helpful.I couldn’t be more grateful for the excellent, professional service they provided.
Thank you very much Mr Davidson your review is appreciated by the team
5/5
GoogleFiona at Donald Ross made the whole rental experience so straight forward from start to finish. Especially doing everything online and by email was so much easier and saved taking time out my work to go through paperwork in person. Great experience and customer service! Now enjoying my new home 😊 …
Thank you very much for the glowing report
5/5
GoogleRecently sold my property with Donald Ross and couldn't recommend them highly enough. The team made the process straightforward and stress-free, owing to their excellent communication and service throughout while the price achieved was above my initial expectations. They were always on hand whenever I had a question and the fact they operate 7 days was really helpful, both for answering any questions but also for communicating with potential purchasers over the weekend.
Thank you for choosing us again Daniel and for the 5 star review
5/5
TrustpilotWe had a very pleasant experience on…
We had a very pleasant experience on the recent purchase of our forever home. The agent who showed us round, was great and made everything as simple and straight forward as possible. We cannot thank Claire enough and excited for our next chapter!
5/5
TrustpilotHad a positive experience with Donald…
Had a positive experience with Donald Ross on the sale of our house. The viewings were handled by the agents, which is a plus point with small children making the process a much more pleasant experience.
5/5
TrustpilotQuick and smooth property deal.
I recently went to view a property with Tracey of Donald Ross, in Ardrossan.She was punctual,friendly and informative.This led to a quick offer being put in for the property and the sale will complete in a few weeks.Will be happy to sell or buy with them again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Riverway has the most, with 549 reviews rated 4.7 out of 5, followed by Kilmarnock with 455.
The four Donald Ross Residential offices, by town:
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