Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
★★★★★
1,630 reviews across 5 offices and 2 platforms
DDM Residential has five offices, in Brigg, Grimsby, Barton On Humber, Gainsborough and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,630 reviews on two platforms, rated 4.7 out of 5 overall.
1,419
Reviews on Google
All 5 offices
211
Reviews on Facebook
Business-wide
DDM Residential's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJosh - from DB Robert’s provided great customer service very helpful, would always recommend :)
Thank you for your kind feedback. We’re pleased to hear Josh provided great customer service. Your recommendation is much appreciated!
5/5
GoogleDDM have been amazing dealing with our purchase and sale from start to finish. They were quick to organise photos and viewings, and have been great at guiding us through the whole process. Liberty kept us well informed about the progress being made within the chain, and made sure that everything was moving forward as quickly as possible. I wouldn't hesitate to use them next time we are looking at properties.
Thank you, Ollie, for your fantastic feedback! We're thrilled to hear that DDM Residential made your purchase and sale process smooth and enjoyable. It's great to know that Liberty kept you well informed and guided you through everything. We appreciate your trust in us and look forward to assisting you again in the future!
5/5
GoogleKate at the Barton office has been brilliant in helping me buy my first home and I would highly recommend her to anyone
Thank you so much for your wonderful review, Steve! We're thrilled to hear that Kate provided you with exceptional support in buying your first home. Your recommendation means a lot to us at DDM Residential, and we wish you all the best in your new home. If you need any further assistance in the future, don’t hesitate to reach out!
5/5
GoogleWhat a great team at barons, very polite and professional, TOM and the team keep up the good work ,
Thank you for your kind words! We really appreciate your feedback. Tom and the whole team are delighted to hear that you found our service polite and professional.
5/5
GoogleDDM helped me with the sale of my mum's property when she passed away in February. She was on palliative care so they helped me from December to get things in place and to confirm the best option for me was the new Auction and I have to say they were so helpful and patient with me and helped me throughout the process even with difficulties that arose. I must tell everyone though, if your property or your parents property has foam spray and you intend to sell you must get it removed or no lender will give a mortgage on it. Unfortunately we knew mum had been scammed to have this installed and it did cost nearly £3,000 to have it removed and then we had to have a survey to confirm there was not damp in the room. This was the most stressful in the whole sale. The Auction team were amazing and the solicitors they use where great. THANK YOU to all the team involved in this transaction, it was a very sad time for me and difficult after 57 years in the property but they made it easy for m.
Thank you so much for your heartfelt review, Tracy. We're truly sorry for the loss of your mum, and we're glad that our team was able to support you during such a difficult time. It's great to hear that you found the Auction team and solicitors helpful throughout the process. We appreciate your advice regarding foam spray and hope your experience can assist others in similar situations. If you ever need further assistance, please don't hesitate to reach out. Wishing you all the best!
5/5
GoogleSo, I have owned a small rental house in Wallsend for the past 6 years and Manson's team have managed it for me throughout. I cannot praise them enough - very professional, very reliable and so efficient! Particular thanks to Ms. Daisy Spry who has arranged and managed several tenancy issues, as well as repairs and redecorations (also Debbie and Kirstey in the past) . Very good advice, 100% reliable - a value adding service. Thank you.
Thank you 🙏 so much, Raymond, for taking the time to leave such a wonderful 5-star 🌟🌟🌟🌟🌟 review. We truly appreciate your continued trust over the past six years, and it’s a been a pleasure to support you with your rental property in Wallsend. At Mansons Property Consultants, we pride ourselves on providing a professional, reliable, and efficient property management service, so it means a great deal to hear that this has been your experience throughout. A special thank you from Daisy Spry, who is delighted to know her support with tenancy matters, repairs, and redecorations has made a positive difference. We’ll also pass along your kind words to Debbie and Kirstey, who will be equally pleased. Your recommendation reinforces our commitment to offering dependable, value-adding property management for landlords in Wallsend and across the North East. Thank you again for your loyalty and for sharing your experience.
5/5
GoogleI bought a house through DDM and had a very positive experience I mainly dealt with Anya but Kate was very supportive too. Queries were dealt with promptly and efficiently and this made the process easier. I was very happy with the service I received and would highly recommend DDM in Barton
Thank you so much for your wonderful review, Karen! We're thrilled to hear that you had a positive experience with DDM Residential. It's great to know that Anya and Kate provided you with prompt and efficient support throughout the process. Your high recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance again in the future, don't hesitate to reach out!
5/5
GoogleSuperb support from start to finish of our first property purchase. Special thanks to Joanne who supported us seamlessly through the process. We were always kept well informed and were supported with any queries without hesitation. Always …
Thank you for your lovely feedback! We’re so pleased your first property purchase went smoothly. Joanne and Tabitha will be delighted to hear your kind words. Congratulations on your new home, and thank you for your recommendation!
4/5
GoogleDDM helped me a lot selling my house, getting the right certificates. They did a fantastic job 👍 …
Thank you for your kind words, Roy! We're thrilled to hear that DDM Residential was able to assist you in selling your house and securing the necessary certificates. Your satisfaction is our top priority, and we're delighted that you had a fantastic experience. If you need any further assistance in the future, please don't hesitate to reach out!
5/5
GoogleAmazing service, very attentive star to finish, definitely best customer service from an estate agent in my experience. Recommend highly
Dear Conor, On behalf of our team thank you for taking the time to leave us review for the service received, we are pleased to have been to assist you. Kind Regards, Paul Swindlehurst
5/5
GoogleFrom day one Doug and his team at DDM Were on the ball ,found out all the details of buyers in front of the our property sale and the buyers forwarded of the property we were buying , every step of the way if they didn't know They would fined out , Would we use them again No , That's because we don't intend to move again, Should you use them hell Yes Thank you Doug and team at DDM GRIMSBY STEPHEN PARKINSON.
Thank you, Stephen, for your fantastic feedback! We're thrilled to hear that Doug and the team at DDM Residential were able to provide you with such attentive service throughout your property sale and purchase. Your recommendation means the world to us, and while we understand you don't plan to move again, we hope you'll keep us in mind for any future needs. Wishing you all the best in your new home!
5/5
GoogleJon has been amazing! Me and my partner wanted to rent a flat for awhile but didn’t know much about the whole process! Jon talked us through the whole process and had quick replies to emails and got us viewing the flat we have now the next day after inquiring! We couldn’t be more thankful for the support and we are very happy that Jon has made us get the flat we love!
Thank you so much for your kind words - it really means a lot! I’m so glad Jon & the team could help make the process feel a bit easier for you both. It’s great to hear you’ve found a flat you love, that’s always the goal! Wishing you both all the best in your new home, and if you ever need anything, don't hesitate to get touch.
5/5
GoogleMade the process of buying first house simple and straightforward 👍 …
Thank you so much for your wonderful feedback, Alex! We're thrilled to hear that DDM Residential made the process of buying your first home simple and straightforward. Congratulations on your new home, and we wish you all the best in this exciting new chapter! If you need any further assistance, feel free to reach out. 👍 …
5/5
GoogleIt was a pleasure to work with DDM Barton when we were looking to buy a house. Kate and the rest of the team were really helpful and I would highly recommend them.
Thank you so much for your kind words, Sam! We're thrilled to hear that you had a great experience with Kate and the DDM Residential team while searching for your new home. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
4/5
GoogleHelpful and friendly staff. Good service overall
5/5
GoogleI would like to say how incrediblely patient the team from mann letting agency in Canterbury have been within helping me with not only finding a home but a secure network with understanding and emotional experience behind some would say it hard time in life and as this was my first time doing something like this the team made it so easy and confitable for me although me continuously phoneing in office to find out more about the place I visited with the help of Holly in witch was so helpful and polite and reassured me throughout my place of home and jazmyn I cant say thank you enough for your patients and understanding in all the confusion and whirlwind lol and thank you.... last but not forgotten the lovely lady I speak to every time I called the receptionist how kind and well mannered si polite and helpful it was nice to have chat and natter thank you also for your patience with me hipe to see you all soon kind regards Rikki Warner
1/5
GoogleHonestly I don´t know where to start. But after speaking to their Regional manager it all makes sense. First thing they wanted was to get us to speak to their specialist panel of mortgage brokes that can get more deals etc. In contrast to the last estate agents we bought from they wanted a fee up front etc. They were also keen to market our house for us and I asked multiple times to send me a some information oin their fees etc which was avoided 3 or 4 times. We have seen house that has been on the market for overa year, I spoke to the vendors son while at the viewing and he explained they weren´t in a rush and wouldnt need us to have a an offer on our house to accept an offer. I asked him and he said no he was happy because they arent in a rush. We were loking to put an offer in when a regional manager I have never spoken to calls up again trying to market our house, I told him I didnt get a good feeling from them and chose another estate agent we had a better experience withg and he went on to bash them for not being able to get photos for 2 weeks. I said the marketing on the other company and the treatment is much better and I was going to use them anyway and he proceeded to send a whstsap message. I get my name is difficult but I am dyslexic and a sales person and I make sure I spell peoples name correctly so I mentioned like I said before about trust and I will post the transcript below of the conversation.. You make up your minds if you would trust this person selling your house. Allun; Hi Farren, it’s Allun here from MANN. I’ve spoken to the owner, and it was as expected, once you are under offer, he will seriously consider any offer 👍 If you need anything else, please let me know 👌 Ferran: Thank you,, we will let you know. 👍 Ferran: Do we contact you or Zeyad? Allun; Totally up to you, I’m the regional manager for the area. So, feel free to speak to Zeyad, he is aware of everything 👍 Ferran: Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Thank you Allun, I will contact him. It´s Ferran by the way not Farren.. Like I said, as a sales person, trust is everything. I´m dyslexic and I get potential customers names right. Allun; Not an issue, I just coped what was on the system, so apologies. Best of luck to you, when you get your photos in 2 weeks 😂 Clearly not if Zeyad has been emailing right Allun; So an e mail address and how a names been inputted in the system is clearly the same thing 😂 Ferran: Like I mentioned before, I didn´t get a sense of professionalism, from your company. You are the manager and speak to customers like this, which explains a lot. You have proved my point. I will speak to Zeyad directly when we have our house on the market, considering 43 Island road has been on the market for over a year I am sure 2 weeks won´t make too much difference. Allun; Professionalism, interesting, I merely answered a question. My professionalism, is getting the best possible outcome for my clients. Having been the top agent in my area for many years. It would suggest that I’m very good. I have informed Zeyad, and that’s fine. Being the best in the business, making a client wait 2 weeks for photos is ridiculous. Also, you said that the agent said said there are not many properties around you as evidence, again wrong. As I said Ferren, all the best to you 👍 [11:32, 06/05/2026] Ferran: Its ok Allun, I have take screen shots of this conversation for trust pilot, which is interesting seeing your reviews. Lots of unhappy people including no availability for photographs which is ironic. You have 3.2 rating with about 200 reviews. they have 4.8 out of over 1000 so yes I do trust them more. Allun; As I said to you best of luck to you 👍 take all the screen shots you want, I’ve got nothing to hide 👌
5/5
GoogleIt seemed like I’d only just put my house on the market when an offer came in so I must thank Zeyad for a really good job done, and sale gone through without a hitch
5/5
GoogleFrom the moment we approached DDM, the service was fast and professional and friendly. Everything was explained to us in easy to understand detail. Professional pictures and going out of their way to market our property in a consistent manner. We always received feedback and updates on the progress of our sale. Very reasonable cost. If we ever move again, we will definitely go straight to DDM.
Thank you, Helena, for your wonderful feedback! We’re delighted to hear that our team at DDM Residential provided you with fast, professional, and friendly service. It's great to know that you found our communication clear and appreciated the marketing of your property. We strive to keep our clients informed and to deliver excellent results at reasonable costs. We look forward to assisting you again in the future if you decide to move!
5/5
GoogleOur property had been on the market with another agent for 7 months with no viewings. David from DDM came to view the property and was very professional and confident. We put it on the market with DDM mid January and moved house last Friday! Big thank you to David and Mollie who kept me informed and answered my queries all the way through. A professional and friendly team, who get the job done! 😊
Hi Joanne, thank you so much for your wonderful review! We're thrilled to hear that David and Mollie provided you with the professional and friendly service you deserved. It's fantastic to know that you were able to move into your new home so quickly after switching to DDM Residential. Your satisfaction is our top priority, and we appreciate your trust in our team. If you need any further assistance in the future, don't hesitate to reach out. Congratulations on your new home! 😊
5/5
GoogleThank you Mansons for a more than satisfactory experience as a letting agent who then very successfully sold my rental property to existing tenants. Very smooth transition, excellent communication between conveyancers (who Mansons recommended), tenants and myself. Just over three months from agreement to market prperty to completion of sale. Faultless and to be highly recommended.
Thank you 🙏 so much Victoria for your wonderful review. We’re delighted to hear that you had such a smooth and positive experience with us, from letting through to the successful sale of your property. It’s especially pleasing to know that the communication between all parties, including the conveyancers, tenants, and yourself, helped make the process seamless and efficient. Achieving completion in just over three months is a fantastic outcome, and we’re glad we could support you every step of the way. Your recommendation truly means a lot to the team at Mansons. If we can assist you again in the future, we’d be more than happy to help.
5/5
GoogleBarons have been great throughout the viewings process and always very professional and insinghtfull with details about properties and areas. Thank you very much
Thank you for your kind review!
5/5
GoogleWe recently purchased a property with In House and we found Guy to be extremely helpful and on top of the purchase process. He gave frequent updates and chased up solicitors which was extremely helpful so thank you Guy!
Thank you so much for your kind words! We’re delighted to hear that your experience purchasing your property with us was a positive one. Guy will be especially pleased to know his proactive approach and regular updates made a difference during the process. Wishing you all the best and if we can help with anything in the future, please don’t hesitate to get in touch!
5/5
GoogleJoanne was very helpful and professional during the sale process. She kept us up to date and made sure that the sale went as smoothly as possible. Many thanks
We are delighted you had such a positive experience with us. We will make sure Joanne hears you kind thoughts.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
DDM Residential has 1,630 reviews across its five offices, rated 4.7 out of 5 overall: 1,419 on Google, 211 on Facebook. Company-wide Facebook reviews for DDM Residential are counted once, not once per office.
Brigg has the most, with 691 reviews rated 4.8 out of 5, followed by Grimsby with 516.
The five DDM Residential offices, by town:
