Trusted Agent profile · Middlesex

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Daniels Estate Agents reviews in Wembley and London

4.2

★★★★★ Great

499 reviews across 4 offices and 3 platforms

www.danielsestateagents.co.uk

Daniels Estate Agents has four offices, in Wembley (two offices) and London (two offices) (Middlesex). Together they have 499 reviews on three platforms, rated 4.2 out of 5 overall.

Google logo

4.1 / 5

395

Reviews on Google

All 4 offices

Facebook logo

4.2 / 5

102

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 4 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 My dealings with Daniels has made me aware that I am dealing with a company who is dedicated in providing a top of the range customer service. The person I ...Mike, 22 June 2017Read the review from sellers

Our offices

Daniels Estate Agents's four offices, most reviewed first. Each has its own page.

Latest reviews from every Daniels Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have let my property in Neasden through Matt. He was very professional and helpful from start to finish. Tenants had a few issues in the house at the beginning but they were dealt with very quickly by the ladies in property management. A** experience

M · 25 July 2020 · Daniels Estate Agents London (352 Neasden Lane)

Agent replied

thank you

1/5

Google

Warning potential housebuyers against using Daniels Neasden Ln. Agent Reece told us that sellers are accepting our offer but adamantly refused to take the property off the market until our mortgage had been officially approved by the bank (first red flag). Scared of being gazumped and as instructed by the agent, we pushed the bank to expedite our approval and got a quick homebuyers survey carried out which cost us £750 to ensure everything went through smoothly. In the meantime the agent screwed up the survey as he 'misplaced the keys' and so had to rebook another date for the surveyor(second red flag). Subsequently got completely ghosted by the agent for a week as our solicitor had not yet received a memo of sale. Numerous calls by myself, solicitor and mortgage broker to the agent resulted in him finally informing us that "seller has backed out and no longer selling, no explanation". As suspected, this was a complete lie as we have close friends that live two doors down from the property who told us new buyers moved in to the property shortly after. I have no idea why we would be strung along like this and allowed to waste time and significant amounts of money, other than to pressure other sellers in a bidding war without telling us. AVOID AT ALL COSTS, unless you want to experience all the stereotypical traits of a cowboy estate agent.

Alex · 25 July 2020 · Daniels Estate Agents London (352 Neasden Lane)

Agent replied

Hi Alex, I am sorry to hear about your experience with Daniels, I would welcome the opportunity to talk to you in more detail, to understand what has happened and allow me to look into it further. Please contact me on 020 8452 7999 or russell@danielsestateagents.co.uk Kind Regards, Russell Cox .

5/5

Google

The team at Daniels Estate Agents in Sudbury have been extremely helpful, friendly and professional throughout the whole process of selling our house. It was a long and arduous journey firstly with the uncertainty of Brexit, the General Election, and then the dreaded Covid-19. Special thanks to John Buckley, Jon Hughes and Simon Turner, who all worked tirelessly in finally getting us over the line. We would definitely recommend this company to our friends, neighbours and family.

Parveen · 19 July 2020 · Daniels Estate Agents Sudbury

Agent replied

Thanks Parveen

5/5

Google

Very Professional team. Have dealt with John, Simon & David all very reliable, honest & on the ball. I can not recommended this company enough as they make you feel at ease & go the extra mile.

Jon · 24 June 2020 · Daniels Estate Agents Sudbury

Agent replied

many thanks

5/5

Google

I've had an amalgamation of experiences with Estate Agents in the past, both for commercial and residential purposes. Sam & Team at Daniels has really raised the bar for me and demonstrated what excellent customer service in this industry looks like. Professional, cordial and above all helpful. Five stars from me.

Disraeli · 24 June 2020 · Daniels Estate Agents Sudbury

Agent replied

thanks for your review

1/5

Google

Very unprofessional! Been waiting in front of a property for 30 min. and no one told us that the agent isn’t coming! Not coming back ??

Karina · 26 March 2020 · Daniels Estate Agents London (352 Neasden Lane)

1/5

Google

Rating only, no written review.

Lena · 11 March 2020 · Daniels Estate Agents Wembley (438 High Road)

Agent replied

we are sorry you feel unhappy, the landlord needs to agree any deposit return and if there is no agreement then DPS have an arbitration system - what the address please

2/5

Google

Lazy and rude employee

Felipe · 9 March 2020 · Daniels Estate Agents Sudbury

Agent replied

Hi Felipe, Thank you for your feedback and we talk all complaints very seriously as this not the image that we want to portray to any of our potential customers. I have spoken to the member of staff that you dealt with and unfortunately due to strict referencing my client would not be willing to entertain your position for a tenancy for there home. Should you require any further clarification on this matter we would be delighted to assist you. Sam Richards Letting Manager

1/5

Google

I had very bad experience i had viewing at 10 am . i call first time To inform them that I’m there The person who answered the phone ignore me completely I called after 20 minutes later She told me my colleague is there he will call you in a second and then her colleague called me back which she has no key of the property which I don’t believe he was in the area if they don’t respect the customer it’s shame Please don’t visit them it’s very boor service

Ibrahim · 24 February 2020 · Daniels Estate Agents London (352 Neasden Lane)

Agent replied · 29 July 2023

I am very sorry to hear no one has got back to you, please message me directly with your details and I will get back to you personally. My contact is russell@danielsestateagents.co.uk Kind Regards, Russell Cox, Area Manager, Daniels Estate Agents Russell Cox MNAEA Area Manager Daniels Estate Agents 020 8452 7000 russell@danielsestateagents.co.uk https://www.danielsestateagents.co.uk/ 33 Walm Lane, Willesden Green, London, NW2 5SH

5/5

Google

My job is to find and manage the best estate agents to sell client's properties all over the UK in order to maximise the sale price. I highly recommend John Buckley at Daniels for his proactive, intelligent, friendly and professional approach. An outstanding agent who understood and worked with all aspects of the client's requirements throughout the process. I wish there were more John Buckley's across the UK to deal with!

Catherine · 11 January 2020 · Daniels Estate Agents Sudbury

Agent replied

Thanks for your kind words Catherine

5/5

Google

We purchased some green apples for the marketing photos that Daniels were taking of our property; John and his team marketed, showed, accepted an offer and saw the transaction to completion before the same apples went off! Truly a hardworking team, will definitely be getting more repeat business. This is how it should be done. Well done!

Alpesh · 26 December 2019 · Daniels Estate Agents Sudbury

Agent replied

Thanks for the kind words

5/5

Google

We highly recommend Daniels to anyone wanting to sell or purchase a home. John B, Simon and John H were always hard working, professional and friendly. The whole team supported us through a long and difficult journey of selling our home and purchasing a new home. They took the time to get to know us as a family and really understand our requirements from a property. John Buckley in particular was extremely generous with his time and was always available at the end of the phone at any hour of the day!! He went the extra mile to support us through the whole process. We now consider the whole team at Daniels to be our friends.

Waqar · 4 November 2019 · Daniels Estate Agents Sudbury

Agent replied

Thanks Waqar

5/5

Google

Daniels gave us excellent service throughout. John Buckley and his team were very proactive and gave detailed reports providing feedback on all viewings shortly after they had taken place, which was very helpful as it kept us fully informed on all relevant issues. A pleasure to deal with and highly recommended.

Martin · 17 October 2019 · Daniels Estate Agents Sudbury

Agent replied

Thanks Martin

5/5

Google

I highly recommend Daniels. They are very efficient and pro-active and genuinely go the extra mile for their client. They arranged and managed the sale of our house in a challenging market, and could not have been more helpful. Many thanks indeed.

Michael · 3 October 2019 · Daniels Estate Agents Sudbury

Agent replied

Thanks for the kind words

5/5

Google

Great professional service provided in obtaining my first property. The process was smooth and the communication was excellent. Would highly recommend

The · 27 September 2019 · Daniels Estate Agents London (352 Neasden Lane)

Agent replied

Thanks Mark for your kind words, let us know when you are ready for the second property purchase !

1/5

Google

Rating only, no written review.

Kasica · 24 September 2019 · Daniels Estate Agents London (352 Neasden Lane)

Agent replied · 29 July 2023

I am very sorry to hear no one has got back to you, please message me directly with your details and I will get back to you personally. My contact is russell@danielsestateagents.co.uk Kind Regards, Russell Cox, Area Manager, Daniels Estate Agents Russell Cox MNAEA Area Manager Daniels Estate Agents 020 8452 7000 russell@danielsestateagents.co.uk https://www.danielsestateagents.co.uk/ 33 Walm Lane, Willesden Green, London, NW2 5SH

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Daniels Estate Agents

Which Daniels Estate Agents office has the most reviews?

Sudbury has the most, with 259 reviews rated 4.6 out of 5, followed by Wembley (438 High Road) with 168.

Where are the Daniels Estate Agents offices?

The four Daniels Estate Agents offices, by town:

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