5/5
Rating only, no written review.
Agent replied · 29 July 2023
thanks

Trusted Agent profile · Middlesex
Verified
★★★★★
499 reviews across 4 offices and 3 platforms
Daniels Estate Agents has four offices, in Wembley (two offices) and London (two offices) (Middlesex). Together they have 499 reviews on three platforms, rated 4.2 out of 5 overall.
395
Reviews on Google
All 4 offices
102
Reviews on Facebook
Business-wide
2
Reviews on View Agents
All 4 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Daniels Estate Agents's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
thanks
5/5
Rating only, no written review.
thanks
5/5
Exelent Service..
thanks
1/5
Very unprofessional agency, with really bad customer service that constantly lies to customers and never calls back.
HI please email me or call as we do not who you are, we do want to help, like many business operating in covid times we are not always able to get back to people as quick as we would like
5/5
Mason was very helpful during our purchase of a property. He stayed in touch and helped move the process along well. He also gave us access multiple times for surveyors, builders, architects etc. A great experience.
thanks for your review
5/5
Positive: Professionalism, Quality, Responsiveness, Value Excellent service -house sold in 24hours! John Buckley of Daniels in Wembley sold the house in 24 hours before it even came on the market. Many estate agents promise the world.....John Buckley promised and delivered an accepted offer in 1 day. If you are looking to buy or sell in the area- there is no one better.
5/5
Had a great experience with Daniels estate agents, with good communication and friendly service
thanks for the review
5/5
Great work from the team
5/5
Rating only, no written review.
5/5
Daniels have helped me through a difficult sale at a difficult time with the utmost professionalism, honesty and empathy. Thanks to the whole team.PositiveProfessionalism
Thank you Christine
1/5
Horrible experience with Daniels Estate Agents.Unorganised and very rude staff. The management of Neasden is ridiculous. I suggest you not to rent properties from them!!! They are insulting and disrespectful towards tenanats for reporting problems in the property. Why would you call me lazy for not taking measurements in the property?That's very unprofessional. WORST LETTING AGENCY IN LONDONNegativeResponsiveness, Quality, Professionalism, Value
I am very sorry to hear no one has got back to you, please message me directly with your details and I will get back to you personally. My contact is russell@danielsestateagents.co.uk Kind Regards, Russell Cox, Area Manager, Daniels Estate Agents Russell Cox MNAEA Area Manager Daniels Estate Agents 020 8452 7000 russell@danielsestateagents.co.uk https://www.danielsestateagents.co.uk/ 33 Walm Lane, Willesden Green, London, NW2 5SH
5/5
I have let my property in Neasden through Matt. He was very professional and helpful from start to finish. Tenants had a few issues in the house at the beginning but they were dealt with very quickly by the ladies in property management. A** experiencePositiveResponsiveness, Quality, Professionalism, Value
thank you
5/5
A positive experience from start to finish with Daryl at Daniels. He answered lots of questions from me as a first time buyer and was always patient and willing to help. Excellent communication and support throughout. The experience from a buyer’s point of view has been really pleasant and I would recommend using Daniels again!PositiveResponsiveness, Quality, Professionalism
Thanks for the kind words
5/5
Excellent Service by Darshan Jetha :) Daniels estate agent an excellent estate agent, I would like to say a huge thank you, It was pleasant stay in the flat when I was renting with you! I would like to say a spacial thank you to Darshan Jetha. he provided really nice service time to time during my stay, beyond that he helped me to vacate the property seamlessly when I was in India during Covid-19 crises. Much appreciated! Darshan, You are the star. Your Support made my life easy, thank you for being kind and supportive. I would defiantly recommend Daniels Agent to anyone looking to rent, buy or sell a property!PositiveResponsiveness, Professionalism
Thanks or your kind words Kamlesh
1/5
Spoke to Darshan who stated someone from Sales would call back within an hour. 4 days later, no one calls back. I gave Darshan all the info regarding the properties I was interested in. Called again 4 days after, and spoke to Michael. I explained the situation and NOT once did he apologise for his colleagues/companies failures. Honestly an absolutely pathetic incompetent individual. I asked him for various information and he did not have a clue, kept saying they do not have this information and hence it reflects on the price. This is a property purchase, and they could not furnish me lease information. I stated other agents are able to provide this information and he got defensive. His attitude is awful and I have seen so many reviews about this individual on Google. In addition, they are so unethical as a company, they accept offers and still list the properties for sale asking buyers to improve on these old offers. Sly, Manipulative, Thieving, Conmans - Buyers and sellers jut steer away, not worth it!NegativeResponsiveness, Quality, Professionalism, Value
5/5
From putting my property sale in the hands of John Buckley and his team at Daniels Estate Agents Sudbury on 11th June, to Completion on the 7th August, I was impressed by the efficiency, sensitivity and value for money of the service. The marketing on line and locally was very effective and several offers were received within the first week. Careful Covid safe practices were followed at all times. Communications with the team were straightforward and clear. They worked seamlessly with my conveyancing solicitors and my removal team. Because of the excellent abilities of the Daniels Team I was able to meet my own urgent deadlines and I am very grateful for this. Thanks to everyone involved. Five stars from me.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Elaine glad it all worked out well
5/5
We mainly dealt with Jon Hughes from Daniels Estate Sudbury but we know that Jon had the support of his manager and agency owner in this transaction. From the onset, Jon listened to our requirements and needs and wasted no time in presenting us with appropriate properties for viewing. Once the offer was made and the conveyancing process started, Jon kept us informed and we could always call him to get an update. There was always clear communication between us, buyers and Jon. He understood that all parties needed to be treated with professionalism as we, buyers, could potentially become sellers in the future. Jon also recommended a conveyancing solicitor that turned out to be the most effective that we came across. We may state the obvious, but we had a bad experience with a well known competitor (whose name starts with F.) who failed to communicate with us, potential buyers, and kept us in the dark until the very end (3 months were wasted by then !) and the conveyancing specialists they recommended created the most stressful situation. We highly recommend Daniels Estate Agents Sudbury. We will keep them in mind if we sell our property.PositiveResponsiveness, Quality, Professionalism
Thanks Cathy
1/5
I had an unpleasant situation with this company, I posted pictures to a fake property. I made an appointment to watch it. And at the place without I saw something else, misery, sockets fought with tape, no tidy. Quite another property on the same street.
Sorry you are unhappy with the service, all properties will have an electric certificates of safety before been let out. Email us if you still wish to rent in this area we are the leading agents francis@danielsestateagents.co.uk
3/5
Rating only, no written review.
1/5
Very unprofessional! Been waiting in front of a property for 30 min. and no one told us that the agent isn’t coming! Not coming back 🙃 …
I am very sorry to hear no one has got back to you, please message me directly with your details and I will get back to you personally. My contact is russell@danielsestateagents.co.uk Kind Regards, Russell Cox, Area Manager, Daniels Estate Agents Russell Cox MNAEA Area Manager Daniels Estate Agents 020 8452 7000 russell@danielsestateagents.co.uk https://www.danielsestateagents.co.uk/ 33 Walm Lane, Willesden Green, London, NW2 5SH
5/5
Great professional service provided in obtaining my first property. The process was smooth and the communication was excellent. Would highly recommend
Thanks Mark for your kind words, let us know when you are ready for the second property purchase !
5/5
Thank you very much to Sam from Neasden agency is it the most quick and helpful agent I meet :) really good service . I strongly recommend this agency and Sam 👌🏻👌🏻👌🏻👌🏻 …
Thanks for your kinds words, we will be sue to give Sam a pat on the back
5/5
Rating only, no written review.
many thanks
1/5
Just a bad morning? I've called them this morning, just after 9am about a property to buy. Michael picked up the phone, but he knew nothing about that particular property then, and asked me to call back the office in half an hour to talk the competent person. (I have found it unusual he didn't offer to call me back...but hey, no problem just yet...) BUT! When I called back the office about 30 min later also he picked up the phone again, and I asked for the right person to talk to about the property. He just said, go ahead, -what I want to know?. I have found its's strange, the same person few minutes earlier knew nothing but know he educated himself and able to give me details. He asked me about the price, but he didn't say first he needs to identify the property by the price, because they got 2 in the same development, but sound strange why he asks me a main details what he should know. But he finally gave me the details what I needed to know. Then I said is not for me, thank you, he just said "that's fine" and put down the phone on me without saying goodbye, thanks for calling or something. The all conversation was unpleasant, unfriendly, he seemed arrogant, unprofessional and no mannered. Awhhh... what a Friday morning.... Thanks Michael. :(
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sudbury has the most, with 259 reviews rated 4.6 out of 5, followed by Wembley (438 High Road) with 168.
The four Daniels Estate Agents offices, by town: