Trusted Agent profile
★★★★★
1,627 reviews across 2 offices and 2 platforms
Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,627 reviews on two platforms, rated 4.8 out of 5 overall.
Dandara East Scotland's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWe felt well taken care of from the…
We felt well taken care of from the very start of the process. Mandy who was our point of contact was professional yet empathetic. We were constantly kept up to date on progress of build as we bought off plan and all our questions and emails were promptly answered. Thanks Mandy for being so kind and helpful
Thank you for taking the time to leave a review, Mandy will be delighted with your feedback.
5/5
TrustpilotGreat Customer Service!
From our initial enquiry about property availability through to the reservation of our plot, Andrea Robertson at The Grange has gone above and beyond with her help and support in all aspects of the purchase of our new home. She has kept in regular contact with us and is always available to answer our questions. We very much look forward to her continued assistance as we get set to move into our new property in December.
Thank you for taking the time to leave a review, Andrea will be delighted with your feedback. We're sure you'll be very happy in your new home.
5/5
TrustpilotWe have had our apartment on the…
We have had our apartment on the waterfront for a few years now and the team at Dandara couldn’t be more helpful in looking after things. If anyone wants a reference they can give us a call and we would be more than pleased to give it.
Thank you so much! We're delighted you're so happy with your apartment. Thank you for taking the time to leave a review.
5/5
TrustpilotRentals
Brendan always replies promptly to our emails.
He's a great member of the team! Thank you for taking the time to leave a review.
5/5
TrustpilotWhat a great team!
What a great team! Clair, Samantha, Terri and Brendan have always been so helpful when dealing with each of them for different aspects during my rental with Dandara. Keep up the great work and 5* service as always!
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotI have a rental property in the…
I have a rental property in the Metropol Development which Dandara have managed over the last 4 years, and we have always received great service from the Team. Excellent communication, all maintenance items attended to in a timely manner. We are in the process of purchasing another rental property which we will be using Dandara to manage.
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
4/5
TrustpilotResponsive and dedicated management…
Responsive and dedicated management services.
Thank you for taking the time to leave a review.
5/5
TrustpilotFantastic first home experience in Saxton Park!
We enquired about a property at your Saxton Park development. The sales team were fantastic, knowledgeable, efficient and incredible friendly throughout, this made the process less daunting for us, as it was our first property purchase. Had we not had such a memorable experience, I am certain we would not have purchased a home from Dandara or indeed, this site. Thank you to the whole team for your support and excellent service from start to finish, we will certainly recommend you to many of our friends, who similar to us, are looking to purchase their first home in this area.
Thank you for such a fantastic review, the team will be delighted to read your kind comments. We're sure you'll be very happy in your new Dandara home.
5/5
TrustpilotThe team at Saxon park were so helpful
The team at Saxon park were so helpful, I can’t thank Kelly, Jo and Becca enough for all there hard work and time!
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotHouse hunting anxieties
We have been housing hunting for some time, a very daunting task (one of the buggiest purchases one will ever make) The customer service delivered by Becca was second to none, she listened attentively not only to my needs, but also picked up on my anxieties, she was sympathetic, informative and very responsive. Becca presented as an all round lovely professional young lady, who I was able to talk to with complete ease. Dandara have a beautiful range of fabulous homes, great staff and overall a very pleasant experience and we look forward to purchasing out forever home.
We're delighted to hear you had such a positive experience with Becca, she's a great member of the team. We hope to welcome you back soon.
5/5
TrustpilotSaxon Park
Saxon Park - we recently visited the development Saxon park in Bedford, The team Jo, Kelly & Rebecca were so helpful, it was a beautiful development, they really made us feel welcome and were very informative about Dandara, once we have sold our home we will be back!
Great to hear you're so happy with the team! Thank you for taking the time to leave a review, we hope to welcome you back soon.
5/5
TrustpilotVisited Saxon Park the team were great…
Visited Saxon Park the team were great so helpful & we loved the show homes.
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotI came to visit Saxon park
I came to visit Saxon park, the site looks great and the team were very informative and friendly. They were able to answer all questions on the process and helped to ease our minds!
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotStaff really friendly
We visited today and the staff were really friendly, informative and showhomes look great! Can’t wait to bring the rest of the family back to help make a decision
Great to hear you're so happy with the team! Thank you for taking the time to leave a review, we hope to see you again soon.
5/5
Trustpilothelpful at saxon park
i would just like to thank Rebecca from saxon Park, was so helpful as a first time buyer and went through everything we needed to know.
We're delighted to hear you had such a positive experience with Becca, she's a great member of the team.
5/5
TrustpilotVery Happy Customers
We have continuously used the services of Dandara over the past 16 years and have always found them to be extremely helpful & professional - a pleasure to deal with! Thank you particularly to Clair, Brendan, Samantha & Terri.
Great to hear you're so happy with the team! Thank you for taking the time to leave a review.
5/5
TrustpilotLove our new Dandara home(Ashgrove) and fantastic sales/care team
We are the first time buyer and had a lot of concerns to make the biggest purchase for us since we moved to UK. We spent almost two years to find a right house for us. When Jacqueline from Dandara introduced us this lovely town house, we really liked it and all purchase process went smooth owing to Dandara's sale team's support. Especially Jacqueline was excellent and she made our dream come true. It happened just a month of purchasing process. Although there was a bit of delay in the end of completion date, it was reasonable considering current situation of a long lead time of supply. The house is warm and the layout of the house is great. We are also lucky to settle down with nice neighbours in convenient location within Loanhead. We also thanks to Siobhan, Sam and Aaron for our home care and solving the snagging lists.
Thank you for leaving such a wonderful review, we're so pleased the team made your experience a special one. Wishing you all the best with your new Dandara home.
5/5
TrustpilotCustomer service delivered by Sam
Sam is empathetic, responsive and very efficient. She is lovely to talk to and follows up in the nicest possible way she put our mind at rest.
What great feedback; thank you! Sam will be delighted with your comments.
5/5
TrustpilotReally an excellent team
Really an excellent team! Specially Samantha Patocka who has been very helpful to all my concerns and is very proactive in providing me updates about the leased property. Well done!
We're delighted to hear this, thank you for taking the time to leave a review.
5/5
TrustpilotSamantha At Dandara
Super efficient, excellent service.
Thank you for your review!
5/5
TrustpilotAlways courteous service from Dandara
Always courteous service from Dandara, Terri so helpful & understanding with any problems.Brendan thorough in finding suitable tenants.
Thank you for leaving such a great review!
5/5
TrustpilotThank you to the Dandara rental team…
Thank you to the Dandara rental team who have let our apartment for several years now. No issues to date and always a good and polite service. Special thanks to Samantha.
Thank you for leaving such a great review!
5/5
TrustpilotSamantha Patocka
Sam is really efficient and very helpful. Thank you Sam.
Thank you for leaving such a great review!
5/5
TrustpilotFairly easy and straightforward
Fairly easy and straightforward with Terri and Brendan. Detailed handover, absolutely no issues!
Thank you for leaving such a great review!
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Edinburgh has the most, with 1,595 reviews rated 4.8 out of 5, followed by Dalkeith with 238.
