Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotFantastic customer service and extremely professional Dandara Homes.
We are in the process of buying a home from Dandara Homes. The processs so far has been very professional from Ashley, and his team in the sales office. We cannot praise them enough. Everything was clearly explained and we were shown our property by the Site Manager Josh, Ashley and Jo.Josh was very helpful and answered all of our questions he is professional and helpful, nothing is too much trouble. Thank you to all for your dedication and professional service! Nikki and Brian.
Nik · 5 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
What a fantastic review - thank you! We're sure you'll enjoy your new Dandara home.
★★★★★ 5/5
TrustpilotExcellent help in our choice of home by Susan in Aberdeen
We have reserved a home on the Dandara Grange development in Aberdeen. We first met with Susan Gordon who spent a lot of valuable time with us to help understand what houses were available in our preferred site location and go through the detail of finishes that are available and what incentives Dandara were offering. She is friendly and professional and has shown great patience in answering our many questions and helped so much in making the choice of our future home. Susan has kept in touch throughout the whole process and encouraged us to visit the show home regularly to ensure we are happy with our choices and updated with the status of the build.
Jerry · 4 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
That's great to hear, thank you for taking the time to leave such a great review about Susan. We hope you enjoy your new Dandara home.
★★★★★ 5/5
TrustpilotKatie and colleague were very helpful…
Katie and colleague were very helpful and supportive throughout the viewing Appreciate v much
Mrs · 3 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
We're glad you had a great experience!
★★★★★ 5/5
TrustpilotGreat company
Great company, Dandara/Heritage Homes Great homes, great value & Quality.All staff, in particular, Mrs. Helen Quayle are wonderful, very helpful and friendly.I wish Dandara /Heritage Homes all the best.Dr Anees Jwad.Isle of Man
Anees · 1 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotHelen was very helpful and knowledgeable
We thought we wanted a bungalow which Helen showed to us but then suggested an alternative 3 bed house which suited our needs much better. A pleasure to do business with and very pleased with the deal
Phi · 1 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, Helen will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotIsle of Man, Ballasalla
Isle of Man, Ballasalla.Myself and my wife and the absolute pleasure of meeting Helen Quayle at the Ballasalla show house, it was a stunningly furnished home and Helen could not have been more helpful if she tried, she was knowledgeable and (importantly to us) kind, she actually took the time to understand why we were moving over to the Isle of Man and what we were looking for. Couldn't recommend her more highly, we hope everyone on the island is as friendly as she is.
Darren · 1 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you've had such a great experience.
★★★★★ 5/5
TrustpilotJoanne is great
Joanne has been very helpful in the process of us purchasing a new house. She has been super flexible and very diligent. First ever time dealing with Dandara here on the island and based on our experience with Joanne we are very happy so far.
Nads · 1 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, Joanne will be delighted with your comments.
★★★★★ 5/5
TrustpilotThe Meadows
The Meadows, Wymeswold, Leicestershire We are currently in the process of purchasing a property at the above mentioned development.Bradley at the on site sales team has been assisting and supporting us with the process. We are so impressed with his knowledge and expertise. He is understanding, friendly and helpful. Bradley has given us sound advice on every level. He is patient, accommodating, approachable and we feel that he truly cares about you as a customer. We feel truly blessed and lucky to have found our property with Dandara. We have been kept well informed throughout our journey to date and feel confident in our decision to relocate.Bradley provides outstanding service and is a credit to the company.
Richard · 1 February 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, Bradley will be delighted with your feedback. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotGreat Service from Chris and the Sales Team
As Tony the Kellogg's Frosties Tiger would say "They're gr-r-reat!". What really great service from Chris and the Sales Team. From Start to finish they made the whole experience easy, buying a home is a stressful time and the sales team especially Chris took a lot of the pressure of me. I'm so glad that a friend recommended a new build property and Dandara had the house for my needs and budget. Would definitely recommend going to see them. Thanks Chris and your team.
Reggie · 30 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for taking the time to leave a wonderful review. That's great to hear and we're delighted you're so happy with our service and the team. Chris will be so pleased with your comments.
★★★★★ 5/5
TrustpilotWe toured the Saxon Park scheme
We toured the Saxon Park scheme, Katie was extremely helpful!
Freddie · 30 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review, the team will be delighted with your comments.
★★★★★ 5/5
TrustpilotVery helpful and pleasant experience…
Very helpful and pleasant experience and a pleasure to meet Katie and Kelly! Lovely scheme.
Chris · 30 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotKatie and the team were extremely…
Katie and the team were extremely helpful and kind. Thanks again. Charles
Charles · 30 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for your great review, we’re delighted to hear that Katie and the team were so helpful.
★★★★★ 5/5
TrustpilotDandara, Saxon Park, Biddenham
Having looked at several other new-builds in the area, in early 2023 we viewed and were very impressed by the show homes at Saxon Park, Biddenham. Jo and Kelly couldn’t have been more welcoming or helpful and all the staff within the Sales Office are a credit to Dandara. Having made the decision to buy a home on this development, we received regular updates from Jo and Kelly, which included photographs of the build as it progressed (I would also add that the Solicitors who Dandara recommended handled both our sale and purchase very efficiently).We completed our purchase in August. The finish of our new home was little short of perfect in every respect and the site staff who we were introduced to were completely professional and very accommodating. A couple of minor snags that were eventually apparent were dealt with promptly and we have been impressed by the courteous efficiency of all the site staff and contractors who we’ve come into contact with.We have no hesitation recommending Dandara’s Saxon Park development to anyone seeking a home in this area. We continue to see Jo and Kelly from time to time and they’re always keen to ensure that we are continuing to enjoy life here.
Tim · 29 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you so much for leaving such a wonderful review, the team will be delighted with your comments. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotExcellent first impressions!
My wife and I were very impressed with the welcome and service from Susan at Hazelwood, Aberdeen. We have never purchased a new property and did not know what to expect, but we got the benefit of Susan's knowledge and expertise and are now much better informed of our options without any pressure. The view home was lovely too!
Bruce · 29 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service provided by Susan at Hazelwood.
★★★★★ 5/5
TrustpilotQuick
Quick, easy, reliable
Kb · 29 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you so much for leaving such a great review
★★★★★ 5/5
TrustpilotSaxon Park Biddenham
I am currently in the process of buying a property at Saxon Park Biddenham. I have been very impressed with the service that I have received from all the staff at the site. They are always available to answer my questions and to offer me advice. I have viewed a few houses on the site and the staff have allowed me the opportunity to pick the house that is right for me. They are all very patient and accommodating and obviously care about their customers and making sure that they are well looked after. I would definitely recommend this site to my friends and family. I am looking forward to moving into my new home soon.
Customer · 26 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with the service provided by the team at Saxon Park. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotMoved into a beautiful 3dble bedroom…
Moved into a beautiful 3dble bedroom detached house from them in November 2023 and they were amazing !! All of the staff and builders are soo helpful and professional, absolutely love 🥰 the house and finished to a very high standard !! I would definately recommend this company highly
Barbara · 26 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 2/5
TrustpilotLucky I didn't give a 1 star
Lucky I didn't give a 1 star. We recently purchased a new build property from Dandara and as always they are very polite and welcoming. We reserved a property and we were all good. The issue started as soon as we got the keys. We were rushed in before Christmas and boy oh boy was it rushed. We walked into the house and it looked like it has been robbed. Doors didn't shut, draft coming through the french didn't shut/lock properly, hadn't been cleaned, damage to bits and bobs it looked like it still needed another few weeks of work. The reason for giving 2 stars and not 1 is because the site manager is really understanding and hasn't really fought back on issues that we have raised. He's a god send to be honest with the things you hear from other developments where they just blame you and say they won't fix stuff as it's your own fault etc. we got a professional snagger in and they found 130 snags. Yes some of them were minor paint etc but there were a few big issues that at the moment are in talks etc. The big issue at the moment are the exterior of the house but I won't go into detail and as we have only started living here for about a week our drive way is between 2 houses and the road that the drive way leads onto is narrower than a main single street road. This means to reverse in or out of the drive you need to do a 5 point shunt in order not to hit either house and mount the kerb opposite in order just to get in and out. We only have a smallish hatch back anything bigger would be a nightmare. I drive vans and flat beds for work and even I have the odd issue. I have mentioned this to Dandara but as it's been built and coming to end of development basically said it's not their problem. Even the ground workers that are still in the area have said it's tight and needs and extra 2 plus metres width on the road. This whole process has been ridiculous and we shouldn't of encountered this many problems. As Dandara aren't a builder they just get I think contactors in that are a bit slap dash and even fixing problems either makes it worse or doesn't even fix the issue. Would not recommend.
Sean · 25 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for your review. We value all feedback and we are, of course, disappointed to hear you’re not happy with certain elements of your new home. We understand that the site team are looking into this for you and will be in touch shortly with an update.
★★★★★ 5/5
TrustpilotVery knowledgeable and friendly
Very knowledgeable and friendly. Not pressurising us at all.
Duncan · 25 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
That's great to hear, thank you so much for leaving such a fantastic review.
★★★★★ 5/5
TrustpilotGreat service
Samantha showed me around the Westview development as I am looking at renting a property. The whole experience was very professional and informative. A great service.
Happy · 25 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, Samantha will be delighted with your feedback.
★★★★★ 1/5
TrustpilotDandara didn’t bother to get back to me…
Dandara didn’t bother to get back to me when I urgently enquired about a property. And 10 days later, they have not even bothered to answer my complaint. Terrible company.
Nicola · 24 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
We normally receive exemplary feedback on our Jersey rental team and we are sorry they were unable to help you but understand they have responded to your complaint and apologised for the communication oversight.
★★★★★ 5/5
TrustpilotCouldn’t be happier
Couldn’t be happier It was my first house purchase and at every step of it Rebecca and team were super helpful, very patient with my endless questions and very approachable . Quick responses , easy conversations and a beautiful house ! Very thoughtful little things , even the interactions after the purchase were smooth and helpful in ironing out any issues . Have already recommended to friends looking to buy !
Usra · 23 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Thank you for leaving such a great review, we're delighted you're happy with Rebecca and the team. Many congratulations on your new Dandara home, we're sure you'll be very happy there!
★★★★★ 5/5
TrustpilotMy experience with Dandara sales team…
My experience with Dandara sales team has been excellent from start to finish. Every question or any concerns I had were dealt with promptly and with an outstanding service. Rebecca went out her way to thoroughly explain the details I needed to know about the property I was buying, very impressed and always with such pride. I would definitely recommend Dandara as not only was the sales team fantastic the site manager and customer service I have received after I moved in was fantastic. The quality, design and style of the homes are truly beautiful. Thankyou Balvinder Garcha
Bal · 23 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
Congratulations on your new Dandara home! We're so pleased to hear the team have been so helpful, thank you for taking the time to leave such a great review.
★★★★★ 5/5
TrustpilotQUALITY HOME
I'm happy to living into home which has constructed by Dandara. I have lived 1 year in Barrat homes before to buy my own home and can compare the quality differencies.I can say that we gave definetiley good decision.
Emrah · 23 January 2024 · Dandara East Scotland Edinburgh
Agent replied · 11 June 2024
We're so pleased to hear that! Thank you for taking the time to leave such a great review and congratulations on your new Dandara home.
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