Trusted Agent profile

Dandara East Scotland estate agents in Edinburgh and Dalkeith

4.8

★★★★★ Excellent

1,627 reviews across 2 offices and 2 platforms

Dandara East Scotland has two offices, in Edinburgh and Dalkeith. Together they have 1,627 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

13

Reviews on Google

All 2 offices

Trustpilot logo

1,614

Reviews on Trustpilot

All 2 offices

Our offices

Dandara East Scotland's two offices, most reviewed first. Each has its own page.

Latest reviews from every Dandara East Scotland office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Review of Dandara

Dandara have looked after my apartment for many years (since 2016) and I’ve been super happy. I bought it as an investment purchase and they’ve looked after it from the get go, finding tenants and then managing the relationship with those tenants going forward. They do a great job looking after me as a landlord as well as keeping the tenants best interests and rights at the heart of what they do. They are honest, fair and efficient.

Westmount · 20 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you so much for your great review, we're delighted you're pleased with everything.

5/5

Trustpilot

Sales Process

We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.

Richard · 19 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 22 December 2024

Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Sales Process

We have put an ‘early reservation’ down on a plot, so far we have found the viewing processing, plot selection and the professionalism of the sales staff (Bradley in particular). So far so good!The show homes are beautifully dressed and those that we have seen are all well built. The development is well laid out and the timescales for delivery seem to be sensible.

Mr · 19 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for leaving such a great review, we're delighted you've had such a great experience. Many congratulations on your new Dandara home, we're sure you'll be very happy there!

5/5

Trustpilot

Great Service

Great ServiceWe have been fortunate to have Samantha and her team as our letting agents at our Dandara property for a number of years now. We have been impressed throughout by their professional and friendly service. It is always a pleasure dealing with them as any repair work required is organised quickly and efficently.

Mrs · 18 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.

5/5

Trustpilot

10/10 for Dandara as rental management

My apartment was lovely; privately owned with rental managed by Dandara who were very responsive and helpful. Everything was in good condition. When there was anything that needed servicing they arranged repair or replacement promptly with the owner. I had a trouble and stress free residence. I only left because of relocation. Give Dandara 10/10

Helen · 16 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's great to hear and thank you for the great review.

5/5

Trustpilot

Great service

The lettings team at Dandara, in particular our primary contact Samantha has provided us with excellent and friendly service for over 5 years now. We always feel informed and confident that our property is being monitored and maintained well. Thank you for great service Samantha and Dandara

SC · 15 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you so much for leaving such a great review, Samantha and the team will be delighted with your comments.

5/5

Trustpilot

Brilliant Service

Brendan was responsive and attentive and made sure the rental documents were put through quickly. Would totally recommend Dandara to friends who are looking to rent.

Michelle · 15 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for your great feedback on Brendan and the team.

5/5

Trustpilot

Dandara Jersey's Professional Rentals Property Department

During my recent review of Dandara Lettings Jersey, I was particularly remiss in failing to mention and sing the praises of Samantha Patocka, Rentals Property Inspector, who has provided me and my tenants with excellent, essential. professional service for many years. She provides regular inspections of the properties, organises essential statutory electrical testing and certification, attends to all maintenance problems and organises annual maintenance for the windows, doors, fan filters and hot water cylinder. Both landlords and tenants are blessed to enjoy the dedicated and professional services that Samantha provides year in year out. Thank you.

Geoffrey · 15 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for taking the time to leave such a great review about Samantha. We're pleased you're happy with the service the team provides.

5/5

Trustpilot

Our current involvement with Dandara…

Our current involvement with Dandara has been exceptional. They have consistently been proactive and making the process to date massively positive. We found our dream area in Leicestershire years ago but never imagined the village would have the addition of a new site like the one currently being developed and built by Dandara. We were overjoyed. This small site remains sympathetic to the beautiful village and a great addition to the area. Dandara just look after you. You feel that they care. We have been brilliantly looked after by the sales team at Wymeswold. Bradley has been fantastic. His customer care and attention to detail in guiding us to the right property for us has been outstanding. This will be our first property move in over 30 years. We feel reassured and confident with the decision we have made. Thanks Dandara.

A · 14 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

We're delighted with your review, thank you for taking the time to write it. We're sure you'll be happy in your new home in your dream location.

1/5

Trustpilot

Absolutely disrespectful and shocking…

Absolutely disrespectful and shocking developer who doesn't respect people around at all. Nothing but entitled bullies like when they threatened East Didsbury and won appeal against council. Typical bullies just to get their way. No one else matters. No Community No environment only Wonderful Dandara.

NEM · 14 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

We're sorry to read your comments, which we have passed onto our colleagues at Dandara Living.

5/5

Trustpilot

Proactive and communicative

Dandara lettings has been looking after my property for many years. We have had no voids in that time: they are always on top of the issues and communicate quickly and efficiently with both landlord and tenant. Recommended.

Paul · 14 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Many thanks for your great review.

1/5

Trustpilot

Half completed jobs and broken promises

In terms of the house build we are satisfied just.. .. However the surrounding areas of the estate have been left and uncompleted at the Buntingford keepers chase Estate. We have a park that is unsafe for children to use. When I mean park I actually mean a pile of mud that they have plunked a slide on top of.Other areas that have just not been completed around the estate not to mention the front of the estate where they have grassed half the entrance and left the rest as weeds. Many things were promised such as noise barriers which was part of the planning application but yet they have somehow managed to wangle their way out of that too.Whenever you try to call customer service it's oh I will look into that and nothing never gets done. Quite frankly regretting the decision to move into a dandara property if my children can't even play safely outside the front of their house.

Paige · 13 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for your review. We value all feedback but are sorry to hear that you're not happy with the surrounding areas. The public area (LAP, local area of play) was implemented in line with the approved planning drawings and signed off post installation by a third party accredited company. The external areas on phase one are maintained by Premier Estates, however a number of areas could not be completed until the compound area had been vacated. Now that they have vacated we are liaising with the groundworker to schedule in the completion of all outstanding on site works with a view to start works in the Spring.We remain committed to delivering and installing the acoustic fencing as soon as agreement can be reached with Hertfordshire Highways in terms of the position and specification of fencing that they will accept, this is due to the fact that fencing is to be erected on highway land and as such cannot be completed without highways consent. Monthly meetings are scheduled with highways to encourage them to resolve this issue as quickly as possible.

5/5

Trustpilot

Dandara Lettings provides a complete Management Service

Dandara Lettings in Jersey is a very professional organisation and provides a one stop Management Service for Landlords & Tenants. The Lettings Team comprising Clair Lumley, Brendan McGill & Terri Booth have provided me with outstanding and excellent service for over six years. I would strongly recommend them to any prospective landlord & tenant who has purchased or plans to rent a Dandara built property in Jersey

Geoffrey · 12 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for your feedback on the team, they will be delighted with your comments.

5/5

Trustpilot

Alanna

Alanna , Hazelwood Aberdeen was very friendly and informative about the new homes and up n coming developments. Alanna made us so welcome. The show home is beautiful. We are looking to down size so waiting for the next phase to be released for 3 bedroom properties. Alana is going to keep in contact with development.Thank you !

Ann · 11 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you for leaving such a great review about Alanna. We hope you find your new Dandara home soon!

5/5

Trustpilot

Initial Viewing at Saxon Park

We went to view Saxon Park and was met by Katie. The appointment and consultation was excellent. Katie talked us through the process, phases of build etc and showed us around the development and also show homes. Any question or query we had she answered promptly following up confirmation of when particular plots would be available for reservation. We came away with lots of information and lots to think about. Great service so far!!

Belinda · 9 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

Thank you so much for your positive feedback. We're delighted Katie could help and we hope to welcome you back soon.

5/5

Trustpilot

THANK YOU The Sweetings development has finally…

The Sweetings development has finally become our new home after a frustrating and complicated sale with our previous house, taking over a year to resolve! My husband and I felt compelled to write this review because Emma and Andrew, both sales advisors for Dandara, were exceptional in their care from the beginning process right up to our completion to be honest! They were both extremely supportive, kept in constant contact and could not do enough to make sure our experience was as pleasurable and stress free as possible! Thank you both so much for your professionalism. It was a pleasure having you there for us through it all. Jackie and Philip

Jacqueline · 9 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

We're delighted to hear you've secured your new Dandara home, especially after a long journey getting there! Emma and Andrew will be thrilled with your comments; thank you.

5/5

Trustpilot

Friendly, supportive and helpful

Bradley and Kelly at Dandara have been a pleasure to communicate with about our new house purchase. They've been friendly, helpful and provided all the information we needed and asked for. We've been invited back several times to a friendly environment, and active communication outside of face to face meetings.Would be very happy to deal with them again, although hoping we won't have to buy another new home!

Richard · 7 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

We hope you won't either, and that you'll be very happy in your new Dandara home. Thank you for leaving such a great review about Bradley and Kelly.

5/5

Trustpilot

The Meadows

We are currently in the process of purchasing a property at The Meadows, Wymeswold. Although early on in the process, Bradley has been nothing but kind, helpful and accommodating. His knowledge has been invaluable and we have felt informed and supported throughout. We know we’re in very safe hands as this process progresses and, all being well, we hope to be very happy in our new home!

Sarah · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's great to hear and we're sure you'll be very happy in your new Dandara home. Thank you for the great review.

5/5

Trustpilot

great communication and quick responses…

great communication and quick responses to any questions about renting from dandara

Michael · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's wonderful to hear, thank you!

5/5

Trustpilot

Warm welcome

Welcomed warmly to the show home and shown round. Lovely home, spacious and decorated beautifully.

Helen · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's wonderful to hear, thank you!

5/5

Trustpilot

Great experience buying home from Dandara

We bought a home from Dandara Homes (Aberdeen). We cannot thank Alanna enough, she patiently answered to all of our questions and concerns and she is very supportive and knowledgeable. We are deeply grateful for all your professional and positive support!

Delaram · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's great to hear and we're sure you'll be very happy in your new Dandara home. Thank you for the great review.

5/5

Trustpilot

Service is fantastic very efficient.

Rating only, no written review.

Garron · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's wonderful to hear, thank you!

5/5

Trustpilot

Easy 5 Star Rating

Responsive, professional, and excellent to deal with. As a Tenant I found them to be very responsive and as a Landlord I feel that they would be a wonderful custodian/manager of my asset.

Luke · 6 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's wonderful to hear, thank you!

5/5

Trustpilot

Aberdeen branch

Our review is for Susan Gordon, Sales Consultant Aberdeen branch.We first got in touch just over a year ago when we started to look for a bigger house to move from our current property, at which point we hadn't yet quite narrowed down our options.Susan was accomodative, helpful and engaging, she took time to show us some options, showed us some properties and explained things in detail. Even when we had to take some time out due financial updowns in the market, Susan gave us space whilst showing respect to us as customers.We took about a year researching the market and when we were ready to look again at the Dandara properties, she is again very friendly and personal.Not sure if there's need to leave a review for the Dandara home quality - the house speaks for itself.Combine Dandara homes with Susan and you are into an absolute winner.

Lam · 5 February 2024 · Dandara East Scotland Edinburgh

Agent replied · 11 June 2024

That's great to hear, thank you for taking the time to leave such a great review about Susan. We hope you enjoy your new Dandara home.

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Questions about Dandara East Scotland

Which Dandara East Scotland office has the most reviews?

Edinburgh has the most, with 1,594 reviews rated 4.8 out of 5, followed by Dalkeith with 238.

Where are the Dandara East Scotland offices?

The two Dandara East Scotland offices, by town:

  • Dalkeith: Viscount Drive, Dalkeith, EH22 3GZ
  • Edinburgh: Kirkliston, Edinburgh, EH29 9GW

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