Trusted Agent profile

Cumbrian Properties estate agents in Carlisle and Penrith

4.8

★★★★★ Excellent

933 reviews across 2 offices and 3 platforms

Cumbrian Properties has two offices, in Carlisle and Penrith. Together they have 933 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

787

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

90

Reviews on Facebook

All 2 offices

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Our offices

Cumbrian Properties's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Cumbrian Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Cumbrian Properties office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Facebook

Brilliant service just rented a house, quick responses and very helpful ! From the viewing all the way through to getting the keys !

Emily · 27 September 2019 · Cumbrian Properties Carlisle

5/5

Facebook

Purchase a property through Cumbrian Properties last month, Gemma was very personable and extremely professional, an absolute pleasure to deal with. Would highly recommend.

Michelle · 7 September 2019 · Cumbrian Properties Carlisle

5/5

Facebook

Couldn’t fault the Cumbrian Properties staff, our house sold in the 2nd week and communication was excellent. Downside was the legal, we went with their legal connection but the service was poor. The communication was dire, I felt like I was having to chase for updates.

Angela · 20 July 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Fantastic to hear that you were happy with our services Angela, we wish you all the best for the future

5/5

Facebook

Excellent efficient service

Dez · 22 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Good to hear, thank you!

5/5

Google

Connor and the team were very helpful and proactive when I found an ideal property. It was daunting due to my circumstances (having had major spinal surgery so on benefits for now, and whilst recovering being offered employment as a HCA) However, Connor was reassuring and spoke to my prospective landlady, there was no judgements and both Connor and my landlady were great. I am now in a lovely little place next to he hospital where I can see me staying whilst I go for my nurse training. There were some estate agents didnt even bother replying back to me and some just shut me down quickly because I didnt fulfill the criteria, keeping me (and others) technically homeless. Cumberland Properties worked around that and saw the bigger picture of my situation. Thanks guys, happy to recommend.

Jade · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Thank you for your fantastic review Carel. We are glad we could find you a new home and help you with your new start. All the best for the future.

5/5

Google

We purchased a property through Cumbrian Properties which proved to be an easy process. We were always able to get hold of someone at Cumbrian Properties and communication back to us was prompt. We wouldn't hesitate to use them if we ever sold a property. Very professional.

Andrew · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Hi Andrew, Thank you very much for your excellent review we are very happy that we could help you with your purchase! All the best

5/5

Google

Amazing service from cumbrian properties! Gemma was the main person we dealt with through out buying our first home. She has been so great, giving us advice and nothing we asked her was to much to find out. Never had to chase them here they always kept us up to date with the sale. Would recommend to anyone.

Julie · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Wow thank you for your amazing review! We are very happy that Gemma and the team could assist you buying your first home as it can always be stressful! Thank you again for the kind words and good luck!

5/5

Google

I had first rate, courteous help from all the staff at Cumbrian Properties, in person, by phone and by email. They made selling the property from a distance extremely easy. I have already recommended them to family members and would highly recommend them to anyone in the future. Many thanks for your excellent service.

Barbara · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Thank you very much for your review and for your recommendations. We are pleased we could help with the sale of your property

5/5

Google

Excellent service in all departments. The staff were always very helpful when we had any queries during the sale of our house and the purchase of our new one. From the first visit by Liam, it was obvious we had made the right choice. A professional team working well together and with clients. A joy to work with and we would highly recommend. Alex and Sharron Sloan

Alex · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Many thanks for your 5 star review. We are pleased your are happy with the service we provided when selling your home and for your onward purchase.

5/5

Google

Susan and the team at Cumbrian Properties provided us with a highly professional and friendly service when Letting our property. Communication and guidance was great as this was our first time letting a property and we were always advised and kept well informed throughout the whole process. I would highly recommend them and would definitely use them again. 5 star agent!

Gary · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Gary, thank you very much for your great review! We are glad we could help you with your first time letting out a property! We hope we can assist you in the future.

5/5

Google

Cumbrian Properties made finding a flat & the whole process of renting it so easy, all the staff in the office are really friendly. Any questions I had were answered & more info given that they thought might be helpful for something similar. Nothing was an issue for them and they went well out of their way to fit around my schedule. A special thank you to Susan and Connor for all your help.

Natassja · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

We are pleased that we could help find a rental property for you, thank you for your review

4/5

Google

Cumbrian properties were marvellous in our house purchase. All went smoothly. We had two viewings one with Doug and one with Dave both of whom were really nice guys helpful and patient and willing to wait around while we had a good look. Gemma was warm, friendly and helpful took our offer and handled the communication between ourselves and the seller efficiently helping us to address issues and keeping us informed. Pleased with the service provided.

Fizz · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Thank you for your review, we will pass your comments on to the staff mentioned

5/5

Google

It's my first time renting a property. Had a wonderful experience with Cumbrian Properties and people working there. Jodie is a great person to work with, always helpful and patient with all my questions and I had a lot of them. If I'm going to have to change house in the distant future, definitely will look for one with this agency.

Vejit · 15 June 2019 · Cumbrian Properties Carlisle

Agent replied · 13 June 2024

Hi Piotr! Thank you ever so much for your superb 5 star review. We are pleased we could help you. We will pass your kind words on to Jodie. Thanks again!

5/5

Google

“After 2 extremely bad experiences as an independent landlord I have given up and opted for Cumbrian Properties to manage my properties. … More

Forest · 13 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thank you very much for your review for our rentals team

5/5

Google

I would be lost without Cumbrian Properties, as they handle all of the management details of my rented properties. They have looked after my affairs for 14 years and I cannot fault their excellent service.

Sandra · 13 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Hi Sandra, Many thanks for the great review! We are pleased that we have continued to provide you a faultless service over the past 14 years. All the best

5/5

Google

We can't thank the staff at Cumbrian Properties enough for the help and consideration they gave in the purchase of our bungalow. We were treated at every stage with courtesy and encouragement and were greatly assisted with negotiating our bid for the property and arriving at a prompt and a satisfactory conclusion of the deal - very much to our considerable relief at the time! In particular we would wish to express our thanks to Gemma Irving and her colleagues for their hard work in this regard while always presenting a cheerful and optimistic outlook to maintain our spirits. Finally, when asked for any suggestion as to a suitable firm to undertake the conveyancing, the recommendation we received was to engage Bannister Bates. This was indeed excellent advice and due mainly to the redoubled efforts of Emma Carmon we were able secure the preferred completion date, which proved crucial in the final stages.

Alan · 13 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Hello Alan. First of all we hope your move has gone well and as stress free as possible! Secondly we would like to thank you for your wonderful review! We will pass on your kind words to Gemma and the team as well as Bannister Bates. All the best for the future!

5/5

Google

Rating only, no written review.

Ian · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thanks for the 5 Star review Ian

5/5

Google

Rating only, no written review.

Isohypnosis · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thank you for your 5 star review

5/5

Google

Rating only, no written review.

Katie · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thank you for your 5 star review

5/5

Google

Rating only, no written review.

Alastair · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thanks for your 5 star review Alastair

5/5

Google

Efficient and friendly.

S · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Many thanks for your kind review

5/5

Google

Excellent service and all staff welcoming and friendly.

Angela · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Many thanks for your review

5/5

Google

Excellent service. Always kept well informed of progress.

David · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Thanks for the kind words David. We are glad we could help.

5/5

Google

A great experience of professionalism throughout the whole process from start to finish. Well done

Janice · 11 June 2019 · Cumbrian Properties Carlisle

Agent replied · 11 June 2024

Many thanks for your 5 star review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Cumbrian Properties

Which Cumbrian Properties office has the most reviews?

Carlisle has the most, with 778 reviews rated 4.8 out of 5, followed by Penrith with 211.

Where are the Cumbrian Properties offices?

The two Cumbrian Properties offices, by town:

  • Carlisle: 2 Lonsdale Street, Carlisle, CA1 1DB
  • Penrith: Fenton House, Corney Square, Penrith, CA11 7PX
Has Cumbrian Properties won any awards?

Yes. In The Trusted Agent 2026 awards: Cumbrian Properties, Carlisle won Platinum.

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What do you need help with?
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