5/5
Had a viewing with Emma FB and was very satisfied, she was friendly and informative. Unfortunately the house wasn’t for me but keeps me informed on properties which are within my criteria. Would highly recommend crucible for lettings.
Trusted Agent profile · South Yorkshire
Verified
★★★★★
330 reviews across 3 offices and 2 platforms
Crucible Homes has three offices, in Rotherham, Sheffield and Chapeltown (South Yorkshire). Together they have 330 reviews on two platforms, rated 3.8 out of 5 overall.
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Crucible Homes's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Had a viewing with Emma FB and was very satisfied, she was friendly and informative. Unfortunately the house wasn’t for me but keeps me informed on properties which are within my criteria. Would highly recommend crucible for lettings.
5/5
Danica has been our point of contact and helped us navigate through the sales process. Crucible have arranged and conducted most of the visits on our behalf. Helpful and professional service.
5/5
Undoubtedly the best Estate Agents in Rotherham. Crucible are what every estate agent should be, diligent, attentive and completely professional every step of the process. Jab is brilliant and definitely goes the extra mile for his clients. Will certainly be my first port of call for any future purchases or sales.
5/5
I have dealt with Crucible Wickersley on a few occasions and I have found everyone who works there to be friendly and the office has a great atmosphere... You always feel welcome. I have to say Especially Danica she always goes that extra mile and always happy to help.
5/5
Danica Beech has been helpful in every way. Polite and always keeps me up to date with progression on my house sale. We have a good relationship and would recommend her to friends & family.
5/5
We have recently purchased a property through Crucible at Wickersley and found the staff there really helpful especially Danica who goes the extra mile. All the staff are really friendly and professional, nothing is too much trouble for them. I would definitley recommend them.
5/5
I have had the pleasure of meeting this friendly team on regular occasions and cannot fault their service. Jab is highly professional and experienced valuer. Throughout my interactions Danica, Gary and Emma have communicated professionally with speed & accuracy. The whole team is very friendly.
5/5
Rating only, no written review.
5/5
I had a viewing with Emma FB and she was really friendly and helped out with any questions I had about the property. I would highly recommend!
5/5
Danica handled every aspect of my sale and purchase efficiently and did a fantastic job, as did Emma dealing with the completion, felt the whole process was handled with ease and professionalism, would recommend and use again.
1/5
The worst of the worst
Utterly deplorable company, bordering on criminality. if you see this company's name attached to your letting property, then run away at full speed and don't look back.
5/5
Would highly Recommend!
Great service from start to finish, excellent customer service and super friendly.
1/5
Unprofessional, Unorganised and at times unbelievable. If you would like a letting agent that speaks to people like filth, incapable of transmitting a simple message and totally unable to write down anything they are told, this is the shambles for you.
1/5
Triple check on everything. I was due to get one of the houses, on the day of arrival the house was missing MAIN front WINDOW. Back door was clumsy, kitchen door was about 7" shorter than the frame!!! Best thing, they offered me to move into a house like that! To top it off the house was "redecorated", by their meaning, paint over old wallpaper that is rolling up on all on the edges and all of the above written. Around window frames it was an utter disaster. Due to the multiple delays on the house I had to move into a friends house and the first available house through them thereafter. Otherwise would end up on the street. The stress and unprofessional behaviour by them was above and beyond anything ever faced before. That is not even the end of all the problems either. As written in very first sentence, follow that, if chose to rent through them. Best to look elsewhere.
1/5
Not very good Had an appointment at 2:45 on a saturday. When i got to the property the tenant answered unaware of my visit to the property. She was lovely and showed me around the property. I was excited to say the least! It was lovely! As soon as i saw the property i was extremely keen. The tenant advised me that she would put a good word in for the landlord as we are becoming homeless and was in need of this house. The tenatnt took.My number and said she would message the landlord (michael) and advise we wanted it. Emailed letting company as soon as i got home (10 mins after) and advised of my appointment time,name,phone number all the relevant information they needed. Asked in the email for an urgent call back so that i could pay £240.00 fees to secure the house. I also did try to call the office but it was closed on saturday. called 11:30am monday to be told it was gone! Angry/ upset that these people didnt really book me an appointment because the tenant wasnt even aware of our visit! Didnt get a chance to have this house! They gave a 3 bedroom property to a single person who doesnt need all the room and didnt not check there email as i wanted it first ! Tried to call again tuesday to discuss this further and they where shut for "staff training" Ive dealt with several letting agencies over the last 2 months, these have annoyed me more than any Of them! Was even willing to pay £240.00 ridiculous fees which i wouldnt have paid anywhere else. What a joke
1/5
Worst Experience Ever No customer service whatsoever
stay away whether buying or selling they will con you
1/5
Enough said
1/5
awful...enough said
5/5
Bought my house through them, smooth, fast and friendly. The 2 staff a spoke to were very professional. I do recommend
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Triple check on everything. I was due to get one of the houses, on the day of arrival the house was missing MAIN front WINDOW. Back door was clumsy, kitchen door was about 7" shorter than the frame!!! Best thing, they offered me to move into a house like that! To top it off the house was "redecorated", by their meaning, paint over old wallpaper that is rolling up on all on the edges and all of the above written. Around window frames it was an utter disaster. Due to the multiple delays on the house I had to move into a friends house and the first available house through them thereafter. Otherwise would end up on the street. The stress and unprofessional behaviour by them was above and beyond anything ever faced before. That is not even the end of all the problems either. As written in very first sentence, follow that, if chose to rent through them. Best to look elsewhere.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Rotherham has the most, with 125 reviews rated 3.6 out of 5, followed by Sheffield with 117.
The three Crucible Homes offices, by town:
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