Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
YellDo not use this agency if your a landlord
If your a landlord avoid this agency, I used them to find me a tenant and take care of property for the past three years, I decided this year that I would visit the property to see what condition it is in, I went up in January and was shocked and disgusted at the state of my newly refurbished property, there was filth and muck on the walls, broken door handles, rubbish dumped in garden, blocked drains, I mentioned all this to the agents and they just laughed it off, especially Andrea Cooper, she's rude and arrogant, I've taken my complaint to the property ombudsman who are investigating this and I have severed my contract with them, I mean what was I paying them for, the house looked dilapidated, since I've took over the tenants are taking better care of the property, on each inspection the agent would just walk in and out of the property in less than two minutes and never looked at the grounds, the staff and the service is disgusting, do not leave your property in their hands.
SayeedaH · 23 September 2016 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleRating only, no written review.
Martin · 16 April 2016 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleABSOLUTELY HORRIBLE PEOPLE TO HAVE WORKING FOR YOU. I WOULD NOT RECOMMEND YOU USE THIS COMPANY UNDER ANY CIRCUMSTANCES...... BE WARNED !!!!!!
Rachael · 16 April 2016 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleBeen trying to contact their emergency number for last 24 hours no response to calls or text the property they own above me had a flood n ruined my flat.. thanks for your non response im far from happy not a good way to deal with problems....
Maria · 16 April 2016 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleRating only, no written review.
Martin · 23 March 2016 · Crucible Homes Sheffield
★★★★★ 1/5
GoogleABSOLUTELY HORRIBLE PEOPLE TO HAVE WORKING FOR YOU. I WOULD NOT RECOMMEND YOU USE THIS COMPANY UNDER ANY CIRCUMSTANCES...... BE WARNED !!!!!!
Rachael · 23 March 2016 · Crucible Homes Sheffield
★★★★★ 1/5
GoogleBeen trying to contact their emergency number for last 24 hours no response to calls or text the property they own above me had a flood n ruined my flat.. thanks for your non response im far from happy not a good way to deal with problems....
Maria · 23 March 2016 · Crucible Homes Sheffield
★★★★★ 1/5
YellHorrible And Full Of Excuses - Parkgate Crucible Homes
Their staff just do not care about tenants in the slightest. They have a bag of excuses they use as default ways of getting people off the phone or out of their office. They will quite happily break every rule in your tenancy agreement and then act like they didn't, which includes them turning up on your door unannounced trying to get in. Unless you tell them your boiler is going to explode, they will not undertake any repairs for weeks, and when you call to complain they give excuses such as how their contractor failed them, or how they thought they had sent somebody round already. Avoid these people at all costs.
Mike_Spike · 19 October 2015 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleThis company is going out of business very shortly. Anyone who is owed money by this company is well advised to get it back as soon as possible or you will lose it!
Don't pay them money upfront you will lose it.
You have been warned!
Geoff · 3 October 2015 · Crucible Homes Sheffield
★★★★★ 3/5
GoogleMy husband and I found a house through Crucible. Overall it was fine, but after we had paid and were supposed to move in they forgot to send someone to the house to give us the keys and we were stranded for over an hour outside in the rain with all of our belongings. When the guy arrived we found out that the contract was for 6 months and not a year. So not the best experience, but not as bad as others.
Smadar · 3 October 2015 · Crucible Homes Sheffield
★★★★★ 4/5
GoogleVery helpful staff.
Swagat · 16 April 2015 · Crucible Homes Rotherham
★★★★★ 1/5
GoogleThis company is going out of business very shortly. Anyone who is owed money by this company is well advised to get it back as soon as possible or you will lose it!
Don't pay them money upfront you will lose it.
You have been warned!
Geoff · 16 April 2015 · Crucible Homes Rotherham
★★★★★ 5/5
GoogleIve used there services as a buyer and a landlord and have found them to be helpful and pro-active whether it be finding me a new property or a tenant. They keep things simple and this uncomplicated approach has made them a pleasure to deal with.
R · 16 April 2015 · Crucible Homes Rotherham
★★★★★ 3/5
GoogleMy husband and I found a house through Crucible. Overall it was fine, but after we had paid and were supposed to move in they forgot to send someone to the house to give us the keys and we were stranded for over an hour outside in the rain with all of our belongings. When the guy arrived we found out that the contract was for 6 months and not a year. So not the best experience, but not as bad as others.
Smadar · 16 April 2015 · Crucible Homes Rotherham
★★★★★ 4/5
GoogleVery helpful staff.
Swagat · 23 March 2015 · Crucible Homes Sheffield
★★★★★ 5/5
GoogleIve used there services as a buyer and a landlord and have found them to be helpful and pro-active whether it be finding me a new property or a tenant. They keep things simple and this uncomplicated approach has made them a pleasure to deal with.
R · 23 March 2015 · Crucible Homes Sheffield
★★★★★ 1/5
YellRotherlets/Crucible
Anyone who is owed money by this company would be well advised to seek payment as soon as possible, this company is going out of business very soon.Changing the name from Rotherlet has not resolved any of the managerial problems, you have been warned!
Flashathome · 20 December 2014 · Crucible Homes Rotherham
★★★★★ 1/5
YellTruly terrible. Avoid
After some truly terrible service and 'passing the buck' from the Parkgate branch of Crucible I feel it is only fair to warn everyone to avoid them at all costs. I bought a property with a sitting tenant from Crucible several months ago, and decided that I would switch to a different letting agent to manage my property. Despite being fully aware of all the facts at the time and having no valid excuse, Crucible managed to pay my first month's rent to the previous owner, and over 3 months and many emails/phone calls later still refuse to pay this money to me, claiming that they can do nothing until they receive this money back from the previous owner. This mistake was theirs and they should be recovering the funds from the previous owner in their own time. In the meantime I am still out of pocket and Crucible have decided just to wash their hands of the whole debacle. They will not be getting away with this and they will be hearing further from me via the Property Ombudsman. Do business with this company at your peril.
MikeS2014 · 28 April 2014 · Crucible Homes Rotherham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
