5/5
TrustpilotSian at CPS Homes was the best person…
Sian at CPS Homes was the best person to help us sell our house. Helpful, pleasant and knowledgeable. She actually managed to sell our house for full asking price within half an hour of viewing!
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,658 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,658 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,223
Reviews on Trustpilot
Business-wide
Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Latest reviews from every CPS Homes office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotReally pleased with the efficiency and speed of process
Really pleased with the efficiency, professional attitude and speed at which our buyer was found. Process so far has been very smooth and clear - glad we decided to instruct them as a second agent.
5/5
TrustpilotBest in Cardiff
Helpful, friendly and efficient. What more can you want from a letting agent. Top marks
5/5
TrustpilotI would recommend cps homes to anyone…
I would recommend cps homes to anyone we had a love loads Ceriann to help us buy our 1st family home she kept us informed at all times and made us feel like vips can’t thank her or cps homes enough
5/5
TrustpilotI would recommend this company as I had…
I would recommend this company as I had such an easy stress free experience while searching for the right place to rent for me and my partner. Sadly nothing was available but Ceri Ann reassured me that she would help me find the perfect place for us. And she actually did.So thank you, we are all settled in and enjoying our new home.
5/5
TrustpilotCPS Homes-Excellent Service!
I have used the services of CPS homes since 2015, and they have helped me in acquiring an investment property and managing it continuously since then.They provide a consistent and professional service, and always respond to my communications.I wholeheartedly recommend them to assist with your property needs in Cardiff.Bradley Short
5/5
TrustpilotFirst time renting in Cardiff
First time renting in Cardiff after a job relocation and I could not have asked for better service. Knowledge staff helping me choice the right area to live and not pushy allowing me time to mull over my options. Would definitely recommend.
5/5
TrustpilotFriendly, knowledgeable staff
Friendly, knowledgeable staff.I wasn't familiar with the area and the advice they gave was honest and impartial. I would have no hesitation recommending this company, the staff kept me informed at every stage of the purchase.
4/5
TrustpilotAlways someone available to speak with
Always someone available to speak with. Generally proactive and good response times. Some errors re invoices but always rectified.
5/5
TrustpilotCustomer is the priority.
The service we received from CPS homes was top notch. Would definitely recommend. I sold my house with them and they made me feel at ease with the whole situation.
5/5
TrustpilotVery professional team
I have recently bought a property through CPS homes. A very easy experience. They represented their client very well and helped me through the purchasing journey in a very friendly and professional manner. Well done Nathan and team.
5/5
TrustpilotThe service we received from CPS was…
The service we received from CPS was friendly, professional and efficient from our first viewing to completion. They kept us in touch at every stage and were always at the end of the phone to answer any questions. A very smooth house buying experience, thanks to you all!
5/5
TrustpilotI would definitely use CPS again and I…
I would definitely use CPS again and I will be recommending them to everyone I know selling, buying or renting. Great service received when selling my house. The staff I dealt with were friendly and helpful. My house wasn't on the market for long and it sold for more than the asking price!
5/5
TrustpilotGreat staff!
Very helpful and professional staff. Guided me through any issues I had as a first time seller.
5/5
TrustpilotRented through them as a student.
Rented through them as a student.. they seemed to have the better houses in their books for our price range and their help findinga house seemed to go the extra mile.
5/5
TrustpilotI can highly recommend CPS Homes
Brilliant estate agent that go above and beyond. Extremely friendly and knowledgable team that are always happy to help. If you're looking for an estate agent or lettings team in Cardiff, I recommend you get in touch with CPS.
5/5
TrustpilotExcellent service!
CPS have been managing my properties for over 10 years and I've never had any problems whilst dealing with them. I'm always kept up to date about any issues via email and phone so they're always dealt with efficiently. Would definitely recommend this company!
5/5
TrustpilotExcellent service
Been using CPS for years and have always found them to be friendly, helpful and professional. Would definitely recommend.
5/5
TrustpilotExcellent service
Excellent service, highly professional and friendly staff....I have total faith in them particularly Rhys & Lydia. I recommend CPS HOMES to other landlords without any reservation.Taj Hasan
5/5
TrustpilotViewed 2 properties that they were…
Viewed 2 properties that they were offering. The girl who showed us around was lovely, gave a lot of info and answered all our questions. We ended up deciding to have one of the properties and the initial process at the office was super chilled and easy - we get the keys in 2 weeks and we cannot wait. Thank you CPS
5/5
TrustpilotCPS Letting Agency "professional, polite and considerate"
Dear trust pilot, I have been using the services of CPS for more than fifteen years and I have always found them professional, polite and considerate in trying to solve the issues that inevitably arise in letting properties from both the landlord and tenants perspective.I would certainly recommend them to any prospective landlord or student looking to rent a property in Cardiffyour sincerely Dr Richard Davies
5/5
TrustpilotExcellent Service from real people
Recommended by a friend - I wasn't disappointed . Excellent, personable team who have found tenants for our house in a short space of time. Starting with Becky and then onto Cale and last but not least Debbie! Great Job done by all! Will definitely be back when we need more tenants.
5/5
TrustpilotContinuing good service!
We have used CPS for 10 years and have received excellent service from them. So much so that we have placed another recently acquired property with them , using Becky’s invaluable assistance.
5/5
TrustpilotWell done to Nathan with whom I`ve had…
Well done to Nathan with whom I`ve had many dealings before in selling property. He is the ultimate professional and always tells it as it is even if it is`nt always what you want to hear, straight to the point and gets on with the job in hand. Would`nt trust anyone else.
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Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Wales Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,048 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,744.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
