5/5
GoogleCPS homes have been incredibly helpful and professional. Nikki especially has been fantastic and I really appreciate all of her help.
Agent replied · 25 August 2024
What high praise, thanks so much Bronagh!
Trusted Agent profile
CPS Homes estate agents in Cardiff
★★★★★
2,655 reviews across 2 offices and 3 platforms
CPS Homes has two offices, all in Cardiff. Together they have 2,655 reviews on three platforms, rated 4.2 out of 5 overall.
1,427
Reviews on Google
All 2 offices
8
Reviews on Yell
All 2 offices
1,220
Reviews on Trustpilot
Business-wide
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Our offices
CPS Homes's two offices, most reviewed first. Each has its own page.
Awards
Industry awards
CPS Homes is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2019.
EA Masters by year, 2019
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Lettings, Wales
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Latest reviews from every CPS Homes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
TrustpilotNikki handled our signing smoothly
Nikki handled our signing smoothly. It was a completely stress free process for us.
5/5
GoogleExcellent service and total professionalism.
Agent replied · 13 June 2024
Thank you Tracey for your lovely comments!
5/5
GoogleAre you up to your eyes so busy you feel you might neglect your tenants and property? Contact Velislava, Rhys and get properties managed very efficiently by CPS Excellent service also from Flo and Jack. Thank you all for making everyday easier helene
Agent replied · 11 June 2024
Thank you Helene, we think you've come up with a new marketing slogan there for us! Very happy we could help, thanks again.
5/5
GoogleA very smooth and simple moving process. Jordan Parry was great at our viewing, answering all of our questions and being generally warm and friendly throughout. Velislava has been and continues to be a huge help to us for any queries or concerns we have, so thank you!
Agent replied · 11 June 2024
Thank you Peter for the fab review! We're glad to hear your moving process was smooth, and Jordan and Velislava made a great impression. We'll be sure to pass on your praise.
5/5
GoogleJordan was really nice and helpful.
Agent replied · 13 June 2024
Thank you Arowofela!
5/5
GoogleJessica was extremely helpful and friendly at our house viewing. She was able to answer all of our questions and has made the whole experience easy and smooth.
5/5
GoogleI recently spoke and dealt with Jessica, she was friendly and professional and happy to answer any questions. All communication was clear and quick. I would definitely recommend her and cps homes to others looking to rent in cardiff.
Agent replied · 13 June 2024
Thanks Beck, very happy to hear this and we appreciate you taking the time to leave your thoughts.
5/5
GoogleRating only, no written review.
5/5
GoogleYou did great Job in a short time
Agent replied · 13 June 2024
Thank you Abdullah, we're glad we could help :)
5/5
GoogleReally helpful staff and readily available to answer questions. Communication has been good
Agent replied · 13 June 2024
Thank you Emily, top communication is so important and we're glad we could help :)
5/5
GoogleFlorence is amazing very attentive and she gets things done 5 star service
5/5
GoogleExtremely professional and fantastic communication along with being very friendly to deal with made the whole process that much smoother. Angela who I dealt with I couldn't praise highly enough.
Agent replied · 13 June 2024
Thank you so much James for your kind words! We strive to make the process as smooth and professional as possible, and it's fantastic to hear that Angela's friendliness and communication were helpful.
5/5
GoogleI’ve been using CPS for a number of years now. Rhys has always been my go to, extremely knowledgeable, helpful and great service with a great team. Thanks
5/5
GoogleExcellent. They were brilliantly supportive when there were issues in our ongoing chain & of our family circumstances. We would and have recommended to anyone selling in our Cardiff.
Agent replied · 13 June 2024
Thank you so much for the fantastic review Ffion! Your kind words about our support truly mean a lot to us.
5/5
GoogleI have the pleasure of working with Chels and I cannot speak highly enough of her exceptional service and professionalism throughout the processes of buying. From the moment I first connected with her, she exuded warmth, competence, and genuine care. Chels went above and beyond to ensure that every aspect of my HMO purchase proceeded smoothly. She possesses an impressive depth of knowledge about the HMO/general market and was always ready to provide insightful guidance and support whenever I had questions or concerns. One of the most remarkable aspects of working with Chels is her unparalleled communication skills. She always maintains regular contact with me, keeping me informed at every stage of the process. Whether it was providing updates on the status of my offer, coordinating with solicitors, or facilitating inspections, she handled everything with efficiency and grace. What truly sets Chels apart is her unwavering dedication to her clients' satisfaction. Despite her busy schedule, she always made me feel like a priority, taking the time to address any issues promptly and effectively. Her friendly and warm demeanour and positive attitude made what could have been a stressful experience remarkably enjoyable.
Agent replied · 13 June 2024
Thank you Neal for this wonderful comments about Chelsea and taking the time to leave such a thorough review, we really appreciate it and will endeavour to keep up the good work! Thank you once again for choosing CPS Homes.
5/5
GoogleNathan and the team at CPS were exceptional to deal with when selling my property. CPS offered a high level service from viewing feed back along with the sales progression. Highly recommend to anyone considering to sell their property.
5/5
GoogleFlorence has always been very prompt and helpful in answering our questions and has guided us through the letting process professionally. We are delighted that tenants have been found for our property within a few days of CPS Homes putting it on the market.
5/5
GoogleChelsea was incredibly helpful and professional throughout my first home buying journey. She made everything easy to understand, patiently explaining each step and simplifying what could have been an overwhelming process. With Chelsea's guidance, purchasing my home felt straightforward and stress-free. I highly recommend buying with Chelsea (and CPS)!
Agent replied · 13 June 2024
Thank you Emily for your wonderful comments and taking the time to review our team. We wish you all the best in your lovely new home!
5/5
GoogleRating only, no written review.
5/5
GoogleScott was great
5/5
GoogleRhys was very quick, responsive and reasonable!
5/5
GoogleHe was amazing experience with CPS homes Velislava Doneva thanks so much to support me a lot
Agent replied · 11 June 2024
Great to hear it, Serifo. Thank you!
5/5
GoogleVery approachable and helpful letting agency. Velislava handled my letting and was very prompt with her responses and efficient service, would definitely recommend!
Agent replied · 11 June 2024
Thank you for the review! We're thrilled Velislava's approachability and efficient service made your letting experience positive. We'll be sure to let her know, thanks Benjamin.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CPS Homes
Which CPS Homes office has the most reviews?
Cardiff (34 Woodville Road) has the most, with 2,044 reviews rated 4.1 out of 5, followed by Cardiff (66 Albany Road) with 1,741.
Where are the CPS Homes offices?
The two CPS Homes offices, by town:
- Cardiff (34 Woodville Road): 34 Woodville Road, Cathays, Cardiff, CF24 4EA
- Cardiff (66 Albany Road): 66 Albany Road, Roath, Cardiff, CF24 3RR
Has CPS Homes won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
