Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMe and my partner had the lovely estate agent Kate from Woking branch help us find our first home to rent as a family. Very helpful the whole way through and we are extremely grateful.
Francesca · 13 April 2021 · County Property Management Woking
Agent replied
Dear Francesca K!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleA tenant for several years, continued great service from Louise and supporting team regarding maintenance and any ongoing issues. Polite, professional and prompt assistance at all times. Thank you all.
Steven · 21 March 2021 · County Property Management Woking
Agent replied
Hello Steven Kelly
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleThorough, informed and positive experience. Secured another corporate property through James McCloud, a credit to the business. James was informative, polite and professional throughout and went the extra mile to ensure a smooth transaction. The Welcome Boxes for new tenants are a lovely new touch for the business and I hope they long continue. Additionally, I'd like to thank Senior Branch Manager Louise for her professionalism and support in the management of tenancies and continuing to deliver a great customer experience.
Jennifer · 3 March 2021 · County Property Management Woking
Agent replied
Dear Jennifer Cheung,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Nick · 11 February 2021 · County Property Management Woking
Agent replied
Hi Nick Zambakides, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Woking
★★★★★ 5/5
GoogleKate was fantastic in helping us with our move and would definitely recommend!
Adam · 11 February 2021 · County Property Management Woking
Agent replied
Hi, Adam Boggis! Thanks for the great review!
All the best, Customer Relations Team
★★★★★ 5/5
GoogleVery professional service. Always available and impressive support to move things smoother. Very happy and recommend to all.
Behzad · 3 February 2021 · County Property Management Woking
Agent replied
Hi Behzad N Fotoohieh,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI had worries about selecting a good letting agent to manage my property, but Daniel from County Property has not only given me reassurance but is highly knowledgeable and experienced. Unlike estate agents who are letting agents on the side and are thus generally less responsive, County Properties have been responsive and I get good value from using their services.
David · 13 January 2021 · County Property Management Newbury
★★★★★ 5/5
GoogleI rented a flat through County Property Management for 4 and a half years. During this time, Daniel was extremely professional, and if any issues arose at the flat they were always sorted very quickly. By far the best estate agents for rentals I've dealt with in 10+ years of renting.
Ellioteagle · 13 January 2021 · County Property Management Newbury
★★★★★ 5/5
GoogleSarah Staniford handled all my queries with great attitude, and was exceptional in the whole process. It took 7 days from viewing to move in date due to her expertise and I really appreciate all the hard work that has gone into this!PositiveResponsiveness, Quality, Professionalism, Value
Liam · 11 January 2021 · County Property Management Woking
Agent replied · 22 March 2024
Hi Hatchet26 Twitch,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleM. Kate Thank you for helping find a sweet Home for rent. Keep up the good spirit and helping nature.
Rajesh · 6 December 2020 · County Property Management Woking
Agent replied
Hello Biju Varghese
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Toki0505 · 12 November 2020 · County Property Management Woking
Agent replied
Hi Toki0505 Peev! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Leaders Estate Agents Woking
★★★★★ 5/5
GoogleLarissa was very efficient when responding to my hot water problem and managed to get a contractor out straight away.
Jess · 10 November 2020 · County Property Management Woking
Agent replied
Hello Jess Carter
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleSarah Staniford handled all my queries with great attitude, and was exceptional in the whole process. It took 7 days from viewing to move in date due to her expertise and I really appreciate all the hard work that has gone into this!
LDNUTD · 3 November 2020 · County Property Management Woking
Agent replied
Hi Hatchet26 Twitch,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleAfter a hectic time of having to find a flat to rent ASAP Kate O from Woking branch did everything she could to help us find exactly what we was looking for and took all questions and requests into consideration and found us the perfect penthouse flat! I’m over the moon with how quickly this has been sorted for us and how Kate O has gone over and beyond for us at our time of need! Thank you for making everything so easy for us and just trying your hardest with everything we requested! Will definitely be using leaders for the future and will tell friends and family about Woking leaders!!PositiveResponsiveness, Quality, Professionalism
Lauren · 23 October 2020 · County Property Management Woking
Agent replied
Hi Lauren Paul,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleSarah was an absolute Dimond with helping me sort out my references and getting me and my girlfriend sorted for the renewal of our flat. Because of her I am no longer panicking/stressing and I am really happy with her service.
Tom · 9 October 2020 · County Property Management Woking
Agent replied
Hi Tom W,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWith the letting market difficult at this time, James M did a great job in helping to resolve the various difficulties that cropped up along the way.
Jojo · 27 September 2020 · County Property Management Woking
Agent replied
Hello Jojo Warr
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleI have a great experience with leaders in Woking. Thank you James McCloud for helping me to settle my tenancy so quickly, he had done a great job and providing great service to me. It makes me happy and I will highly recommend to my friends.
Jeannette · 27 September 2020 · County Property Management Woking
Agent replied
Hi Jeannette Zhang!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleThanks to the letting team and Kate for getting us into a great property. Everything was completed on time and instructions were clear.
Alexandra · 26 September 2020 · County Property Management Woking
Agent replied
Hello Alexandra Stanbridge
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleAmazing properties and I would like to say thank you to Kate Ostinelli. Great service.
Muhammad · 26 September 2020 · County Property Management Woking
Agent replied
Hi Muhammad Rabiu,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJames has been very helpful throughout my experience with leaders. Always calling me with updates and responding to emails!
Amy · 24 September 2020 · County Property Management Woking
Agent replied
Hi Amy Innes,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI just want to say a massive thank you to James McCloud. He understood what I needed and was extremely responsive and professional. After my original offer fell through, James worked very quickly to ensure that I could find a new flat within my budget and on the same timeline. If you have the opportunity to work with James in the future, I'm sure your letting will be in good hands!
Simone · 9 September 2020 · County Property Management Woking
Agent replied
Hi Simone Thomas,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleRecently started renting a property through leaders, the letttings team provided amazing customer service from start to finish. James McCloud and Sarah Staniford kept us informed through the whole process and any issues that came up, were dealt with quickly and professionally. Our whole experience with leaders was definitely 5 star thanks to James and Sarah.
Annabel · 20 August 2020 · County Property Management Woking
Agent replied
Hello Annabel Ridpath
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 1/5
GoogleBooked in for a viewing days ago and get informed that someone else will now be joining. They try move me out of my agreed slot to shove someone else in. That's not a great start to my customer experience of this agency. Sort out your internal conflict among your agents.
Nick · 24 June 2020 · County Property Management Woking
Agent replied · 24 June 2023
Hi Nick, we appreciate your honest feedback and thank you for taking the time to let us know about your experience with the Woking office. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are concerned by your feedback and would really like to discuss this in more depth with you to find out exactly why you feel unhappy with the service you have been given. If you are willing, please contact 01344758596, or email customerservice@leaders.co.uk.
★★★★★ 5/5
GoogleSarah went above and beyond to help us when we found ourselves in need of a rental property during the lock down. We cannot thank her enough and are certain that if it hadn't been for her efforts we would still be in need of somewhere.
Stella · 7 June 2020 · County Property Management Woking
Agent replied
Hi Stella,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Woking
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