Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThorough, informed and positive experience. Secured another corporate property through James McCloud, a credit to the business. James was informative, polite and professional throughout and went the extra mile to ensure a smooth transaction. The Welcome Boxes for new tenants are a lovely new touch for the business and I hope they long continue. Additionally, I'd like to thank Senior Branch Manager Louise for her professionalism and support in the management of tenancies and continuing to deliver a great customer experience.
Jennyannne · 24 June 2021 · County Property Management Woking
Agent replied · 24 June 2023
Dear Jennifer Cheung,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleKate Ostinelli was efficient, fast and cooperative. Thank you very much for your help.PositiveResponsiveness, Professionalism, Value
Robert · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Robert Nagy,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleGreat Service and assistance from Sarah in helping us to secure our new property.PositiveResponsiveness, Professionalism
Clayton · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Clayton Mulder,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with service Larissa has provided recently when dealing with my issues as a Landlord.PositiveResponsiveness
Matthew · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Matthew, we are very happy to have provided you with such a positive experience! It was great to hear that Larissa was able to assist you capably with your queries.
Thank you
Customer Relations Team
★★★★★ 5/5
GoogleI received a very professional service from the amazing staff welcoming and doing professional tasks in a good manner such as Sarah, James and the wonderful branch manager Louise.
MohamedPositiveResponsiveness, Quality, Professionalism, Value
Mohamed · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Mohamed Kahal,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Larissa for all her help and support sorting out the insurance claim
She has kept me informed throughout. excellent service
Highly recommendPositiveResponsiveness, Quality, Professionalism
Sylvia · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Sylvia Williams!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleI`d like to thank Sarah (S) for my move in February. I thought she was very helpful and when i contacted her by email i got a response immediantly
she was very professional and helpful please pass on my thanks to herPositiveProfessionalism
Simon · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Dear Simon Sharp,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI am very much satisfied with the assistance provided by Ms. Kate Ostinelli who has been very kind and responsive and helpful in helping me to select a good home for an affordable price and making the process quick and easy.
Thanks Ms. Kate.PositiveResponsiveness, Professionalism
Gopinath · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Gopinath Kalaiarasan,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have been dealing with a lady called Katie Verrall she has been extremely helpful in the situation I’ve had at my home.Katie has handled everything with great professionalism and confidence on getting things sorted during these tough times with COVID-19 definitely a member of staff that deserves 5 starsPositiveQuality
Baker10 · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Baker10 Baker10,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJames McC has been very responsive, efficient and helpful with the move in to our rented house. I would like to thank him for being very friendly and for helping us with ensuring we could secure the property. Thanks JamesPositiveResponsiveness, Professionalism
Emma · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hello Emma Holmes
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleWe recently completed our flat purchase through Leader and can't thank them enough about how helpful they have been throughout the process. James Guyton helped smooth the process along, chasing at each stage, so friendly and speedy to reply to every email. We really appreciated and all the way through to the lovely gift box when we got the keys! Thanks James!
Yun and FeiPositiveResponsiveness, Professionalism
Yun · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Yun L,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleGreat experience, James (M) looked after me really well, helping me find the right kind of property and worked hard to meet all the deadlines. He kept me informed all the way through and really went above and beyond to secure me a property. He was polite and personable and the overall experience was fab. Thanks James!PositiveProfessionalism
Rowan · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Dear Rowan Thorn!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Relations Team
★★★★★ 5/5
GoogleHi highly recommend Larissa Tilley.(Property Manager).
We had an ongoing leak from our water tank and poor water flow. After a month of waiting for it to be fixed I spoke to Larissa for the first time. She quickly arranged for a new company to come assess the problem and had a new tank fitted and the problem fixed within a week.
Very professional and great communication.PositiveResponsiveness, Professionalism
Peter · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Peter Ryan,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleThe best estate agent i had met. This is the first time i rent a house in UK. Kate Ostinelli help me a lot during the process. She is nice and responsive.she also gave me advice when i chose this property.PositiveResponsiveness, Quality, Professionalism
朗天陳 · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Dear 朗天陳,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleHands down the best real estate agents I have dealt with so far. Big shout-out goes to James McCloud who helped us so much. He was so kind, responsive, professional, polite and HELPFUL. Thank you so much for your dedication and hard work! :)PositiveResponsiveness, Quality, Professionalism, Value
Riccardo · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Dear Riccardo Catanese,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleA big thank you to the team at woking leaders for helping us to get our first rented home. Both Sarah Staniford and James McCloud have been a great help and got us through our looking and the dreaded referencing! . They managed to answer and trouble shoot our issues and talked through any problems with reassurance. Like any first home there has been a few issues but was resolved in a reasonable time frame. Thank you once again and would totally recommend this team to anyone looking for a company to go with in the area.PositiveResponsiveness, Quality, Professionalism
Emily · 22 June 2021 · County Property Management Woking
Agent replied · 21 June 2024
Hi Emily April,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJames was very helpful with our move, thank you James!
Matt · 31 May 2021 · County Property Management Woking
Agent replied
Dear Matt, we are very happy that James was able to assist with your move and we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleKate Ostinelli is the best letting agent I have ever dealth with. She is very professional and I would higly recommend her. Kate was always available to answer any questions I had and ensured I was priority.
Kevin · 31 May 2021 · County Property Management Woking
Agent replied
Dear Kevin Love,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 4/5
GoogleRating only, no written review.
Anita · 24 May 2021 · County Property Management Woking
Agent replied
Dear Anita Smit, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleGood service. Attentive. And sorts things out quickly.
Jason · 8 May 2021 · County Property Management Woking
Agent replied
Dear Jason
Thanks for taking the time to leave us a review, we appreciate your feedback and happy to have been of service.
Kind regards
Customer Care Team
★★★★★ 1/5
GoogleLeanne gave my address to a tenant who then confronted me. After this, Leanne was extremely rude to me on a phone call, shouted at me, denied giving details and said "I don't even have to speak to you". Leanne has very clearly breached GDPR.
Catherine · 1 May 2021 · County Property Management Woking
Agent replied
Dear Ms Condon, we appreciate honest feedback and confirm our Regional Manager for Property Management will contact you to discuss this matter and address your concerns.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI rented a flat through County Property Management for 4 and a half years. During this time, Daniel was extremely professional, and if any issues arose at the flat they were always sorted very quickly. By far the best estate agents for rentals I've dealt with in 10+ years of renting.
Elliot · 13 April 2021 · County Property Management Newbury
★★★★★ 5/5
GoogleI had worries about selecting a good letting agent to manage my property, but Daniel from County Property has not only given me reassurance but is highly knowledgeable and experienced. Unlike estate agents who are letting agents on the side and are thus generally less responsive, County Properties have been responsive and I get good value from using their services.
Alex · 13 April 2021 · County Property Management Newbury
★★★★★ 5/5
GoogleAdam at County Property managed our property during renovation works at our house for the past year whilst we were overseas. We received excellent service and communication, Adam was professional, trustworthy and proactive giving us great advice on the work and managing various tradesmen. I would highly recommend both Adam and County for the management of any property.
Janet · 13 April 2021 · County Property Management Newbury
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.