Trusted Agent profile · Surrey and Berkshire

County Property Management reviews in Woking and Newbury

4.2

★★★★★ Great

324 reviews across 2 offices and 2 platforms

www.countyp.com

County Property Management has two offices, in Woking and Newbury (Surrey and Berkshire). Together they have 324 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.2 / 5

322

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

County Property Management's two offices, most reviewed first. Each has its own page.

Latest reviews from every County Property Management office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Thorough, informed and positive experience. Secured another corporate property through James McCloud, a credit to the business. James was informative, polite and professional throughout and went the extra mile to ensure a smooth transaction. The Welcome Boxes for new tenants are a lovely new touch for the business and I hope they long continue. Additionally, I'd like to thank Senior Branch Manager Louise for her professionalism and support in the management of tenancies and continuing to deliver a great customer experience.

Jennyannne · 24 June 2021 · County Property Management Woking

Agent replied · 24 June 2023

Dear Jennifer Cheung, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Kate Ostinelli was efficient, fast and cooperative. Thank you very much for your help.PositiveResponsiveness, Professionalism, Value

Robert · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Robert Nagy, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Great Service and assistance from Sarah in helping us to secure our new property.PositiveResponsiveness, Professionalism

Clayton · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Clayton Mulder, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Very pleased with service Larissa has provided recently when dealing with my issues as a Landlord.PositiveResponsiveness

Matthew · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Matthew, we are very happy to have provided you with such a positive experience! It was great to hear that Larissa was able to assist you capably with your queries. Thank you Customer Relations Team

5/5

Google

I received a very professional service from the amazing staff welcoming and doing professional tasks in a good manner such as Sarah, James and the wonderful branch manager Louise. MohamedPositiveResponsiveness, Quality, Professionalism, Value

Mohamed · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Mohamed Kahal, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I would like to thank Larissa for all her help and support sorting out the insurance claim She has kept me informed throughout. excellent service Highly recommendPositiveResponsiveness, Quality, Professionalism

Sylvia · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Sylvia Williams! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Relations Team

5/5

Google

I`d like to thank Sarah (S) for my move in February. I thought she was very helpful and when i contacted her by email i got a response immediantly she was very professional and helpful please pass on my thanks to herPositiveProfessionalism

Simon · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Dear Simon Sharp, Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I am very much satisfied with the assistance provided by Ms. Kate Ostinelli who has been very kind and responsive and helpful in helping me to select a good home for an affordable price and making the process quick and easy. Thanks Ms. Kate.PositiveResponsiveness, Professionalism

Gopinath · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Gopinath Kalaiarasan, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

I have been dealing with a lady called Katie Verrall she has been extremely helpful in the situation I’ve had at my home.Katie has handled everything with great professionalism and confidence on getting things sorted during these tough times with COVID-19 definitely a member of staff that deserves 5 starsPositiveQuality

Baker10 · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Baker10 Baker10, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

James McC has been very responsive, efficient and helpful with the move in to our rented house. I would like to thank him for being very friendly and for helping us with ensuring we could secure the property. Thanks JamesPositiveResponsiveness, Professionalism

Emma · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hello Emma Holmes Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team

5/5

Google

We recently completed our flat purchase through Leader and can't thank them enough about how helpful they have been throughout the process. James Guyton helped smooth the process along, chasing at each stage, so friendly and speedy to reply to every email. We really appreciated and all the way through to the lovely gift box when we got the keys! Thanks James! Yun and FeiPositiveResponsiveness, Professionalism

Yun · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Yun L, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Great experience, James (M) looked after me really well, helping me find the right kind of property and worked hard to meet all the deadlines. He kept me informed all the way through and really went above and beyond to secure me a property. He was polite and personable and the overall experience was fab. Thanks James!PositiveProfessionalism

Rowan · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Dear Rowan Thorn! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Hi highly recommend Larissa Tilley.(Property Manager). We had an ongoing leak from our water tank and poor water flow. After a month of waiting for it to be fixed I spoke to Larissa for the first time. She quickly arranged for a new company to come assess the problem and had a new tank fitted and the problem fixed within a week. Very professional and great communication.PositiveResponsiveness, Professionalism

Peter · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Peter Ryan, Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

The best estate agent i had met. This is the first time i rent a house in UK. Kate Ostinelli help me a lot during the process. She is nice and responsive.she also gave me advice when i chose this property.PositiveResponsiveness, Quality, Professionalism

朗天陳 · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Dear 朗天陳, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team

5/5

Google

Hands down the best real estate agents I have dealt with so far. Big shout-out goes to James McCloud who helped us so much. He was so kind, responsive, professional, polite and HELPFUL. Thank you so much for your dedication and hard work! :)PositiveResponsiveness, Quality, Professionalism, Value

Riccardo · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Dear Riccardo Catanese, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

A big thank you to the team at woking leaders for helping us to get our first rented home. Both Sarah Staniford and James McCloud have been a great help and got us through our looking and the dreaded referencing! . They managed to answer and trouble shoot our issues and talked through any problems with reassurance. Like any first home there has been a few issues but was resolved in a reasonable time frame. Thank you once again and would totally recommend this team to anyone looking for a company to go with in the area.PositiveResponsiveness, Quality, Professionalism

Emily · 22 June 2021 · County Property Management Woking

Agent replied · 21 June 2024

Hi Emily April, Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

James was very helpful with our move, thank you James!

Matt · 31 May 2021 · County Property Management Woking

Agent replied

Dear Matt, we are very happy that James was able to assist with your move and we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Kate Ostinelli is the best letting agent I have ever dealth with. She is very professional and I would higly recommend her. Kate was always available to answer any questions I had and ensured I was priority.

Kevin · 31 May 2021 · County Property Management Woking

Agent replied

Dear Kevin Love, Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

4/5

Google

Rating only, no written review.

Anita · 24 May 2021 · County Property Management Woking

Agent replied

Dear Anita Smit, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Good service. Attentive. And sorts things out quickly.

Jason · 8 May 2021 · County Property Management Woking

Agent replied

Dear Jason Thanks for taking the time to leave us a review, we appreciate your feedback and happy to have been of service. Kind regards Customer Care Team

1/5

Google

Leanne gave my address to a tenant who then confronted me. After this, Leanne was extremely rude to me on a phone call, shouted at me, denied giving details and said "I don't even have to speak to you". Leanne has very clearly breached GDPR.

Catherine · 1 May 2021 · County Property Management Woking

Agent replied

Dear Ms Condon, we appreciate honest feedback and confirm our Regional Manager for Property Management will contact you to discuss this matter and address your concerns. Kind regards, Customer Care Team

5/5

Google

I rented a flat through County Property Management for 4 and a half years. During this time, Daniel was extremely professional, and if any issues arose at the flat they were always sorted very quickly. By far the best estate agents for rentals I've dealt with in 10+ years of renting.

Elliot · 13 April 2021 · County Property Management Newbury

5/5

Google

I had worries about selecting a good letting agent to manage my property, but Daniel from County Property has not only given me reassurance but is highly knowledgeable and experienced. Unlike estate agents who are letting agents on the side and are thus generally less responsive, County Properties have been responsive and I get good value from using their services.

Alex · 13 April 2021 · County Property Management Newbury

5/5

Google

Adam at County Property managed our property during renovation works at our house for the past year whilst we were overseas. We received excellent service and communication, Adam was professional, trustworthy and proactive giving us great advice on the work and managing various tradesmen. I would highly recommend both Adam and County for the management of any property.

Janet · 13 April 2021 · County Property Management Newbury

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about County Property Management

How many reviews does County Property Management have?

County Property Management has 324 reviews across its two offices, rated 4.2 out of 5 overall: 322 on Google, 2 on View Agents.

Which County Property Management office has the most reviews?

Woking has the most, with 304 reviews rated 4.2 out of 5, followed by Newbury with 20.

Where are the County Property Management offices?

The two County Property Management offices, by town:

  • Newbury: Wessex House, Newbury, Berkshire, RG14 1PA
  • Woking: 46 Commercial Way, Woking, Surrey, GU21 6HW
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