Trusted Agent profile
★★★★★
160 reviews across 3 offices and 2 platforms
Coulby Conduct has three offices, in Middlewich and Northwich (two offices). Together they have 160 reviews on two platforms, rated 3.9 out of 5 overall.
152
Reviews on Google
All 3 offices
8
Reviews on Yell
All 3 offices
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Coulby Conduct's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe team at Coulby Conduct have been fantastic throughout the process of finding us a new tenant for our rental property. I cannot thank Shannon, Colette and Ed for all their hard work and professionalism and keeping me updated with everything. Much appreciated by myself and my wife. Kind regards Scott.
5/5
GoogleBeing landlords and having a bad experience with another agent we were worried about using another. We are so delighted with the service we have received from the initial meeting with Ed and then regular contact with Shannon. The staff are always polite, friendly and nothing is too much trouble. I would recommend CC hundred per cent. We totally trust them.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat team to deal with. Extremely professional and really friendly. We have dealt on and off for 20 years with the teams selling and never a problem. Thanks team at Colby.
5/5
GoogleGreat service and communication. Very easy transaction. Thank you Linzi and the team.
5/5
GoogleFrom start to finish Jerry and Linzi have been amazing with a recent transaction! Highly recommend super professional 👍 …
5/5
GoogleThe Team were outstanding from start to finish. Highly Professional and crucially kept me fully informed on the natural progression of the whole process.
5/5
GoogleStaff friendly and extremely knowledgeable Coulby Conduct did a great job and made it easy to sell my Mum's house.
5/5
GoogleThe process was a breeze, there really was nothing for me to do and all of the staff that I dealt with were a pleasure to deal with and nothing was too much trouble. Strongly recommend.
5/5
GoogleCoulby Conduct have been amazing and restored my faith in estate agents. Over a period of time they have sold 3 properties for us and each time its been a pleasure to deal with them. They are proactive, professional, helpful, and caring. Gerry Linzi and Alison are a formidable team. Couldn't recommend them highly enough.
5/5
GoogleSold our property through CC and we were very happy with our service. Prompt emails and open communication throughout. We had an issue with a buyer and CC were very helpful and quick to respond to help. Fully recommend.
5/5
GoogleAs first time buyers I cannot recommend Coulby Conduct enough. They were by our side all the way and helped us to chase things up when we needed the assist. Linzi and Jeremy are absolute stars!!
5/5
GoogleNeil and his team did a fabulous job and exceeded our expectations. We rented our property in Winsford out with Coulby Conduct for over 4 years and we didn’t have any problems at all they made it so easy and vetted all the tenants we never had a problem. when we decided to sell the property we of course instructed Coulby Conduct who sold our bungalow very quickly and got us a exceptional price. a week before we were due to complete the pipes in the loft froze on the 19th December 2022 the bungalow was completely flooded with water pouring out of both entrances we thought that was it the sale would fall through, but we couldn’t believe how quickly Coulby Conduct got all the trades in and dried the bungalow out , replaced all the carpets, insulation and re decorating all within 2 weeks, the buyers came round to inspect and were delighted and were happy to complete in the 1st Friday in January. A big big shout out to Neil and his team at Coulby Conduct i am pretty sure no other estate or letting agent would have been so helpful and positive in this situation. Very Very well done Coulby Conduct you are the best
1/5
YellThis company does not deserve your business or respect
if you are considering dealing with this company then think again. I have dealt with this company on two separate occasions. first time was when I rented a property for a short time. luckily when I viewed the property I took photographs of every room, just as well because when I moved out they said I had caused stains to the carpets. thankfully I had date/ time and location stamped photographs to prove otherwise. our second experience is a lot more serious. my step sons father died of cancer and left him a property in trust that this company have been managing for the last 7 years. fast forward to present day, my step son finds himself homeless and living in hotel that we are paying for. the Tennant is refusing to move out of the house despite us giving 2 months notice to move out. we have been fed a pack of lies and deceit by this company and its staff. They never answer the phone to us and never return calls. we have now been forced to take legal action.
1/5
GoogleShocking company who do not stick to their own word and contract. They do not upkeep the repairs for the house, even after reporting the same issues of damp, mold and a missing manhole cover for 3 years!!! The plaster now needs redoing in our bedroom as the plaster is coming off due to the damp being left for years after we had reported it. We have replaced the manhole cover ourself today after nearly falling through it and the danger to our little girl! The director himself measured the missing manhole cover and still has not replaced this and the so called maintenance guy on the local Middlewich branch doesn’t even communicate with outside agencies who visit to check if any work was done. I never hear from anyone again unless I chase and chase! Avoid at all cost!
1/5
YellAvoid at all costs
Sellers beware, if they like your property they will buy it for themselves. Underhand agents with a terrible reputation.
3/5
GoogleRating only, no written review.
5/5
GoogleNever had any issues with this company. Always very responsive and friendly. Melissa is always willing to go above and beyond when dealing with any complaints/issues that I’ve had and she is a credit to the company. Cannot recommend them enough.
5/5
GoogleRating only, no written review.
5/5
GoogleThe best estate agent I’ve worked with, great team, professional and friendly.
5/5
GoogleWould not hesitate to use or recommend coulby again , the team handled the viewings smoothly, & Collette with her knowledgeable & pragmatic approach to the housing market was really professional she made what could have be an lengthy process seem seemless , Well done coulby
5/5
GoogleAmazing customer service from Shannon and Mel in Lettings. Always really friendly and helped with anything I needed. This is my second time dealing with Coulby and we haven’t had any issues. Thank you!
1/5
GoogleShocking company who do not stick to their own word and contract. They do not upkeep the repairs for the house, even after reporting the same issues of damp, mold and a missing manhole cover for 3 years!!! The plaster now needs redoing in our bedroom as the plaster is coming off due to the damp being left for years after we had reported it. We have replaced the manhole cover ourself today after nearly falling through it and the danger to our little girl! The director himself measured the missing manhole cover and still has not replaced this and the so called maintenance guy on the local Middlewich branch doesn’t even communicate with outside agencies who visit to check if any work was done. I never hear from anyone again unless I chase and chase! Avoid at all cost!
5/5
GoogleBrilliant experience. Swift and great communication. Thank you Jan & Colette.
You are very welcome
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Middlewich has the most, with 68 reviews rated 4.2 out of 5, followed by Northwich (30 High Street) with 64.
The three Coulby Conduct offices, by town:
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