Coulby Conduct reviews

★★★★★ 5/5

Google

Coulby Conduct acted as letting agents for our property for several years and then acted as sales agent when we decided to sell. Always very friendly and approachable yet professional. Following several burst water pipes in the roof space prior to completion of the sale of our property the help and guidance from Neil was fantastic which meant the completion of the sale was only delayed by a couple of weeks. Thank you so very much everyone. Would I recommend Coulby Conduct - absolutely.

Sandi · 26 March 2024

★★★★★ 5/5

Google

Coulby Conduct have been great communicators in the purchase of my sons flat. Gerry and Lisa were patient and supportive of all questions. They also liaised with relevant solicitors on our behalf to ensure things were moved along quickly. My son received a lovely welcome box from them, which was a thoughtful touch and much appreciated. Many thanks to CC

Janine · 26 March 2024

★★★★★ 5/5

Google

The team at Coulby Conduct have been fantastic throughout the process of finding us a new tenant for our rental property. I cannot thank Shannon, Colette and Ed for all their hard work and professionalism and keeping me updated with everything. Much appreciated by myself and my wife. Kind regards Scott.

Scott · 26 March 2024

★★★★★ 5/5

Google

Highly recommend Coulby Conduct after the recent sale of my home. I dealt with Linzi for most of my sale and she was just incredible. Professional, always on hand and for me so friendly and understanding. She was always there when I had a query and was on it constantly asking for updates from solicitors etc. A process which can be stressful, made a little less so by her. Thank you so much 😊PositiveResponsiveness, Quality, Professionalism

Lynsay · 25 August 2021

★★★★★ 5/5

Google

I really enjoy dealing with the whole team at Coulby Conduct. They are very friendly, professional and have always resolved any issues fast. My life has become much simpler since I started using their services. Thank you to Shannon, Melissa and Harvey

Eva · 17 April 2024

★★★★★ 5/5

Google

Fantastic service from start to finish. Shannon Bradley was professional, patient and prompt with our application and we couldn't be happier. Thank you for providing a smooth process.

Kelsey · 26 March 2024

★★★★★ 5/5

Google

Never had any issues with this company. Always very responsive and friendly. Melissa is always willing to go above and beyond when dealing with any complaints/issues that I’ve had and she is a credit to the company. Cannot recommend them enough.

Addison · 17 April 2023

★★★★★ 1/5

Google

I wish I could leave Zero Stars. Beware of this dishonest company. We are having a nightmare trying to get one of their tenants out of our house now that we want our house back for our son to live in. we even gave double the notice required to vacate. in the meantime our son is living in a hotel that we are paying for each week. avoid this company like the plague!

RockingAOTSwirled · 17 April 2024

★★★★★ 5/5

Google

Have to say what a super team at Coulby Conduct Northwich. Very professional & dealt with any queries we had promptly. We are now settled into our new home thanks to them. Excellent service, would highly recommend.

Brenda · 17 April 2024

★★★★★ 5/5

Google

Never had any issues with this company. Always very responsive and friendly. Melissa is always willing to go above and beyond when dealing with any complaints/issues that I’ve had and she is a credit to the company. Cannot recommend them enough.

Addy · 25 August 2022

★★★★★ 5/5

Google

Had a fabulous experience. Shannon was very professional and kept me informed when needed. Would definitely recommend

Abbey · 17 April 2024

★★★★★ 5/5

Google

Big thank you to Linzi & the team at CC. Sold & Purchased under the one roof & arranged the mortgage upstairs. Linzi kept us up to to speed on all aspects of proceedings and could not have done more for us. Great Service from start to finish. 5 star plus.

Mark · 26 August 2018

★★★★★ 5/5

Google

Great communication. Smooth process. Shannon was really helpful and answered any questions I had.

Louise · 26 March 2024

★★★★★ 5/5

Google

Being landlords and having a bad experience with another agent we were worried about using another. We are so delighted with the service we have received from the initial meeting with Ed and then regular contact with Shannon. The staff are always polite, friendly and nothing is too much trouble. I would recommend CC hundred per cent. We totally trust them.

Susan · 26 March 2024

★★★★★ 1/5

Google

Recently made offer on property told to put house on market did that sold my property to find they had accepted another offer on the property without advising us. Now have purchaser with nowhere to purchase ourselves.NegativeResponsiveness, Professionalism

Nicolette · 25 August 2021

★★★★★ 1/5

Google

Oh dear! A warning to anyone letting their property be managed by these people, we are carrying out essential repairs having bought one of their ex rental properties. Much of the damage has been caused by really shoddy work carried out by cowboys (apologies to any cowboys). They had even opened up a hole in the floor to put all their rubbish, both building debris and lunch etc. under the floor. Unfortunately this is the level of work you get when work is carried out by tradesmen offering too cheap to be true deals! It’s a shame they seem to be managing many of Northwich’s older properties, which need a little tlc to preserve the local heritage. Very sad.

Nikki · 23 October 2021

★★★★★ 5/5

Google

We have been dealing with Coulby Conduct over many years & our experience has always been positive & good. We have used them across the board, for renting out property, buying and also selling. Shannon in lettings is always very helpful, ,and Alison & staff at Winsford sales are equally so. They all deserve real credit for what they do. Thank you for all your help over the years.

Phil · 25 August 2022

★★★★★ 1/5

Google

Oh dear! A warning to anyone letting their property be managed by these people, we are carrying out essential repairs having bought one of their ex rental properties. Much of the damage has been caused by really shoddy work carried out by cowboys (apologies to any cowboys). They had even opened up a hole in the floor to put all their rubbish, both building debris and lunch etc. under the floor. Unfortunately this is the level of work you get when work is carried out by tradesmen offering too cheap to be true deals! It’s a shame they seem to be managing many of Northwich’s older properties, which need a little tlc to preserve the local heritage. Very sad.

N · 25 August 2020

★★★★★ 5/5

Google

Coulby Conduct are heads above the other estate agents in Northwich. They have successfully sold 3 of our properties. They are very professional, hardworking and honest. I wouldn't hesitate to recommend them. Thank you to the team at Northwich for all your advice and tenacity.

Hep · 17 April 2024

★★★★★ 1/5

Google

Warning to tenants and landlords alike. I have had a terrible experience with Coulby Conduct- I rented an otherwise lovely house for just over 2 years. Coulby Conduct were unresponsive and unhelpful to both minor and major issues- resulting in two complaints to the council and a claim against my landlord (who may have been able to avoid this if they had used a better agent!). In a nutshell - I had to tolerate raw sewage in my garden in the summer and no heating in my home for over two months in record cold temperatures in winter - I was eventually forced to leave my home due to my daughter developing health issues from the cold and damp. After over 30 days of living in an icebox, the council ordered Coulby Conduct to provide me with alternative heating- they provided a £20 half-size radiator barely capable of warming the bathroom- much less a bedroom or living room! Only ONE member of staff at the company ever expressed sympathy or bothered to take my phone calls- but due to working for a company that has no care for the best interests of it's tenants no help was ever actually provided. Now I have been uprooted from my home, and my landlord is facing a considerable claim for damages. Avoid this company - it is not worth the pain for tenants or the risk for landlords!

Lacy · 26 August 2019

★★★★★ 5/5

Google

The team were so helpful and quick to respond. We were buying our first home so quite clueless but they made everything a really easy process and kept good contact inbetween us and the seller to sort any queries. Thank you !

Steph · 17 April 2024

★★★★★ 1/5

Google

i totally agree with the other reviewer dealt with the company for nearly 3 very miserable years the whole time they where very unprofessional and at times extremely rude tried to charge £300 for a new cooker because the 4 MONTHS OLD cooker (cost the land lord £180 NEW) hadn't been cleaned down to lack of time ect. and because the exhaust of the cooker had scorching on it same as any cooker does, wear and tear in any court in the land. tried charging for the garage to be emptied that was full and cluttered when we moved in the managing director told me girl friend she was stupid for signing if it wasn't empty as it should be then the other woman from sales physically tried to stop me from leaving the house. they constantly interrupt you on the phone when trying to explain things they did 3 inspections in a month because they where that far behind and the landlord wanted to see the paper work tried to charger £180 just to change the flush button on the toilet (i am an ex bathroom fitter the part in question is £6.50, And takes no more than 2 mins to fit) the final report said there was burn marks in the carpet that hadn't been down for over 18 month as upon land lord's approval we had fitted laminate so much more i could say to boot. but the case has been past to the financial ombudsman and trading standards and following the case up for the rightful return of the deposit They only got a one star because -20 stars don't exist

Madyotto · 26 August 2016

★★★★★ 5/5

Google

Very efficient, good at keeping me up to date with finding tenants and any queries raised by existing ones. Everyone at the Northwich office is very helpful - particular mention for Shannon Harvey and of course Ed. Would definitely recommend.

Anne · 17 April 2024

★★★★★ 1/5

Google

Staff rushes through the property during a viewing giving you couple of seconds to see a room. Doesn’t allow you to go into every room. It happened few times with that company. If you spend money you should be allowed at stay in a room for longer then 5 seconds! Not good for either sellers, buyers, landlords or tenants!

Jo · 25 August 2022