Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI would never considered renting out my property with Conran Estate agent or even recommending them in the future based on my current experience. I live next door for the property that they managed.
I have requested for the tree cutting of the property as the size of the trees has put the house on risk. I have spoken the estate agent in person, via phone calls and emails and got no responses. It seem no one in the local branch cares about his or her tenants or property owners.
Christina · 30 July 2018 · Conran Estates
Agent replied
Hi Christina. We are somewhat confused as to your review. You have been in contact with Georgina on a regular basis who has been organising quotes. This is an expensive job and the landlord, quite rightly, wanted numerous quotes before committing to the work. We also understand that you are also getting quotes.
We therefore feel that your rating is wholly unfair especially because you have not been a customer of ours to experience our amazing services!
We will continue to communicate with our customer (the landlord) to get this organised.
Warm regards
★★★★★ 5/5
GoogleAlways had a low opinion of estate agents and as a solicitor found them even more tiresome to deal with until i engaged the guys at Conran in Brockley. These guys know that market and kept us updated all the way (surprisingly good value too).
Hats off to Guy and Dan, thank you for a job well done.
Olufemi · 30 July 2018 · Conran Estates
★★★★★ 5/5
GoogleConran Estates were absolute stars at helping us moving in to our new flat.
Kept as informed at all stages of the renting process, understood our needs, showed us the flat anytime we wanted to and, above all, were (and still are) always extremely friendly.
Special shout out to Doug Norris who helped us moving in to the flat of our dreams.
André · 30 July 2018 · Conran Estates
Agent replied
Thanks Andre. I have personally gone back to the team (and Doug in particularly) and passed on your fantastic review!
Thank you for taking the time to review our services and we look forward to helping you again in the future. Enjoy your dream home.
Regards
Simon
MD
★★★★★ 4/5
GoogleI have had a good experience with Conran Estates so far - in particular dealing with Hayden & Roisin from the Greenwich office. Both agents have been really responsive, supportive and friendly, making the renting process experience a positive one for me as their client from the very beginning. Well done to both!
Val · 30 July 2018 · Conran Estates
★★★★★ 5/5
GoogleReally excellent, professional service, more competitive rates, and property was let to the first viewer, at a higher rent than we had previously achieved.
A · 11 July 2018 · Conran Estates
Agent replied
Thanks for that review Richard. I suppose, as the customer, that is all you wanted... coupled with respectful tenants who pay their rent on time!
Speak soon and thanks for using Conran Estates.
regards
Simon
MD
★★★★★ 4/5
GoogleVery friendly and open staff who were extremely helpful when we had a couple of setbacks before starting our tenancy. Also quick to respond to emails which is reassuring. It is rather refreshing to feel like you have an estate agent on your side - Conran Estates have been supportive and transparent throughout the process. Thank you.
A · 11 July 2018 · Conran Estates
Agent replied
Hi Rebecca. Thank you so much for a great review and your very kind words. I wish you happiness in your new home.
Regards
Simon
MD
★★★★★ 1/5
GoogleAs a perspective tenant, it has been a nightmare trying to arrange viewings through them. I'm a Teacher working heavy hours and their attitude made me just waste time. Every time I'd see a flat on their website and ring them to book a viewing they'd say somebody ''will call me back''. The first time they got back to me the next day at 9am through email, arranging me a viewing at 11 am which obviously I could not make due to work and because they didn't bother to give a call. The second time I never received that ''call back''. The third time I contacted them asking if a specific flat with a SPECIFIC price (which I mentioned) was still available and the person on the phone said ''Yes''. I took time off work, traveled 90' only to be shown a different flat to the one I had requested which was also 300 pounds more expensive. The agent claimed the other flat was not available. The agent did not even excuse himself. He was a rude person, not welcoming, did not even smile for a moment and look down his nose on me when I arrived there (I've dealt with dozens of agents and he was by far the rudest). Never again.
Cris · 8 July 2018 · Conran Estates
Agent replied
Dear Ms Panagopoulou,
Dear Ms Panagopoulou,
I am sorry to read your review, it is so exceptionally rare for me to hear about a negative experience with us that I wanted to personally respond.
From speaking to my colleagues in the office I understand how busy they are serving customers and sometimes, extremely rarely, there are misunderstandings.
There are a number of properties that we deal with on that development and the property you wished to view was advertised as ‘Let STC’ and this means that it has been successfully ‘let subject to contract’.
Therefore, there are prospective tenants being referenced and due to move in to that particular flat.
So, when you contacted us about wanting to view a flat on that development, the member of staff was sure that you wished to view the only available one, and was shocked that you were referring to one that had already been let.
I wish you the very best with your ongoing search.
Simon Hughes
M.D.
★★★★★ 5/5
GoogleIt was a pleasure working with Conran who were helpful, warm and flexible throughout both the purchase of a new house and the sale of our previous property. Charlotte, in particular, stood out for going the extra mile on several occasions for us and her warmth and friendliness was much appreciated. I'd absolutely recommend Conran.
Antonia · 16 March 2018 · Conran Estates
★★★★★ 5/5
GooglePleasant friendly and very professional. Always there to answer any queries very reassuring and realistic. A great service provided. They were exceptional with updating me with progress. I would most definitely use them again. From first contact you stood out from your competitors a job well done x
Me · 31 December 2017 · Conran Estates
Agent replied · 30 December 2023
Awwww, thanks so much Alexandra. We love getting reviews such as these so thanks for taking time to do this for us.
regards
Simon
MD
★★★★★ 5/5
GoogleMy experience with Conran Estates (specificaly Samantha) in renting a property in Eltham was excellent. Professional throughout, especially so given a tight turnaround, flexible and helpful. We were very pleased with the outcome and were moved in to our new home with no issues. The only thing we weren't such a fan of was the level of detail that the referencing agency they use requires - but they did ensure any sensitive data was handled correctly.
Naxxfish · 25 October 2017 · Conran Estates
Agent replied
Hi Chris, thank you so much for taking the time to leave such a great review for us. We review our referencing suppliers on a regular basis and fully understand your comments. Our referencing process can be somewhat comprehensive which is purely to protect our landlords interests.
Thank you for choosing Conran estates and I wish you happiness in your new home.
Regards
Simon
MD
★★★★★ 5/5
GoogleHad great dealings with this estate agents with selling our property, helped us every step of the way and kept us up to date regularly on the sell of our property. Tamer Alcici especially was really professional and reliable and a great estate agent to do business with. Would definitely use again for sure!
Melissa · 17 September 2017 · Conran Estates
★★★★★ 5/5
GoogleMy experience with Conran Estates (specificaly Samantha) in renting a property in Eltham was excellent. Professional throughout, especially so given a tight turnaround, flexible and helpful. We were very pleased with the outcome and were moved in to our new home with no issues. The only thing we weren't such a fan of was the level of detail that the referencing agency they use requires - but they did ensure any sensitive data was handled correctly.
Chris · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
Hi Chris, thank you so much for taking the time to leave such a great review for us. We review our referencing suppliers on a regular basis and fully understand your comments. Our referencing process can be somewhat comprehensive which is purely to protect our landlords interests.
Thank you for choosing Conran estates and I wish you happiness in your new home.
Regards
Simon
MD
★★★★★ 5/5
GoogleEltham Conran Estates was extremely welcoming from the offset. They were helpful and understanding. I had some concerns from past experiences with other agents but these worries were immediately gone. Selling my home was relaxing and easy. A massive thankyou to Rob Charlotte Samantha & Alasdair for all their hard work.
Char · 30 July 2017 · Conran Estates
★★★★★ 5/5
GoogleConran Estates are the local estate agent to Fossdene Primary School and are generous supporters, repeatedly sponsoring the winter and summer fairs. The staff and management are great supporters of the local area. It is great to have a business so engaged in the local community and Conran Estates help make Charlton a great place to live. Thanks to Simon and all the team for your continued support of Fossdene school, it is highly appreciated.
The Friends of Fossdene
Friends · 30 July 2017 · Conran Estates
★★★★★ 5/5
GoogleThroughout a roller coaster ride trying to sell our house during the Brexit period, Conran Estates and in particular, Nicola Moody and Michael John, has provided the very best information, the concrete support and patience when all around us was chaotic. Nicola had to cope with two chains breaking and she was instrumental in chasing solicitors, ensuring that our sale was smooth this time round. She always made time to cope with my questions, rants and frustration. I have now used Conran twice selling houses. I was really impressed on both occasions. They have an amazing team that have helped and supported us. We found their valuations realistic and therefore, we got the right people in the door. They always gave realistic and honest advice, even when it was not what I necessarily wanted to hear. Believe me, they know better than you! Thank you team.
In short, I really couldn't rate them higher.
Stephen · 30 July 2017 · Conran Estates
Agent replied
That is very kind of you to take the time to write a review Stephen. We really appreciate it and thank you for using us again.
Warmest regards
The Charlton Team
★★★★★ 5/5
GoogleVery professional service. Conran were responsive, diligent and found good tenants.
Caroline · 30 July 2017 · Conran Estates
★★★★★ 5/5
GoogleReally excellent, professional service, more competitive rates, and property was let to the first viewer, at a higher rent than we had previously achieved.
Richard · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
Thanks for that review Richard. I suppose, as the customer, that is all you wanted... coupled with respectful tenants who pay their rent on time!
Speak soon and thanks for using Conran Estates.
regards
Simon
MD
★★★★★ 5/5
GoogleConran provided excellent service and helped us get into a new property as quickly as was reasonably possible, always ready to provide us with any information we required.
Stephen · 30 July 2017 · Conran Estates
★★★★★ 5/5
GoogleConran Estates in Greenwich were extremely helpful with our flat purchase and were always available to assist at all points in the buying process.
James · 30 July 2017 · Conran Estates
★★★★★ 4/5
GoogleVery friendly and open staff who were extremely helpful when we had a couple of setbacks before starting our tenancy. Also quick to respond to emails which is reassuring. It is rather refreshing to feel like you have an estate agent on your side - Conran Estates have been supportive and transparent throughout the process. Thank you.
Rebecca · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
Hi Rebecca. Thank you so much for a great review and your very kind words. I wish you happiness in your new home.
Regards
Simon
MD
★★★★★ 5/5
GoogleI moved overseas at the end of 2012 and Conran Estates in Greenwich have been managing the rental of my property since then.
To date there have been no issues and they are always quick to respond to any queries I have and to keep me informed of any problems - which I appreciate as an overseas landlord. I trust and have peace of mind that my property is in good hands with the team there.
Geri · 30 July 2017 · Conran Estates
★★★★★ 5/5
GoogleCould not be happier, me and my fiancée are due to get married in August and the hassle that we thought would be coming our way when trying to sell our House before the wedding never happened. We never thought it would get sold so quickly and efficiently. All of the team very professional, helpful and could not recommend better. Tamer was exceptional throughout the final stages and was on hand to deal with any issues we had. We will ensure to use Conran if and when we decide to sell up in a few years’ time. Thank you all. Greg
Greg · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
Wow, thanks so much for your lovely comments Greg, it has been a pleasure to help you and we are here if you need anything.
Warmest regards
Tamer
★★★★★ 5/5
GoogleThis is the first time we have used an outside agency like Conranestates to find a suitable tenant for our flat in London and also manage the property during the tenancy. Understandably we were initially wary, but after a couple of meetings with Mr.Tamer Alcici we realized our worries/fears were unfounded. Tamer and his staff were friendly and helpful and prompt in responding to our queries and requests for meetings. They were professional and kept us updated on viewing and feedback from clients throughout the process. We really enjoyed our dealing with them and felt our property would be safe in their hands.
Their low fees, compared to some of the other agencies, is an added bonus.
We would definitely use Conranestates again in the future and also would not hesitate to recommend their services to other prospective landlords.
Ganesharatnam · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
It has been a pleasure to assist you and I really appreciate your kind words.
Warmest regards
Simon
MD
★★★★★ 5/5
GoogleI recently bought a property through Conran Estates, they were extremely helpful and made the process very simple and efficient.
As a first time buyer I was a little unsure, but Hayden and his colleagues were very reassuring and went beyond to make sure things went smoothly.
Josh · 30 July 2017 · Conran Estates
Agent replied · 29 July 2023
Hi Josh, thank you so much for taking valuable time to write such nice things about us. We are really happy you enjoyed your experience and look forward to serving you sometime in the future. Do pop in and say hi when passing.
Warmest regards
The Greenwich Team
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