Trusted Agent profile
★★★★★
655 reviews across 4 offices and 3 platforms
Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.
534
Reviews on Google
All 4 offices
8
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
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Cluttons's four offices, most reviewed first. Each has its own page.
Showing 525 reviews on Google only. Show every review
5/5
GoogleMatt facilitated an exceptionally efficient and seamless process throughout our new tenancy agreement and he was very helpful. For both tenants and landlords seeking professional property management, I highly recommend Cluttons based on our outstanding experience.
5/5
GoogleGreat support by Matt. Super speedy in responding and flexible in arranging multiple visits. Knowledgable about the area and happy to answer any of our annoying questions.
5/5
GoogleUnfortunately, I did not get the penthouse flat that I viewed with Matt. He understood exactly what I wanted. I offered my top budget but someone else offered more. Am still looking and am hopeful that will find a suitable apartment very soon.
5/5
GoogleMatt was very helpful during the flat hunt process, quickly answering all our queries and requests. He was approachable, friendly, and kept us updated every step of the way.
5/5
GoogleMatt and Bhavika were so helpful in helping us secure a flat. Communication was prompt and they were so helpful in resolving issues we had. I highly recommend them!
5/5
GoogleMatthew was incredibly friendly and knowledgeable and helped us find our next home. Thank you Matthew and Cluttons!
5/5
GoogleClutton is a very professional Agent , helped us very seamlessly in our home search finds.
5/5
GoogleAttended a property viewing facilitated by Matt, he was super friendly and helpful and gave us good advice on the rental market, and making an offer. Hoping to secure this one, but will definitely ask for Matt to help us if it doesnt work out! Thank you Matt :)
5/5
GoogleGreat experience with Matt Dharshi - very quick and clear communication and very helpful throughout the viewing and offer process
Hi Sam, thank you very much for taking the time to feedback. We're pleased you had a great experience and will be sure to pass this on to Matt.
5/5
GoogleAs a tenant, my experience with Cluttons has been excellent so far. In particular, Brooke has been incredibly helpful and attentive throughout the process. She made sure everything was quick, smooth, and straightforward, which really took the stress out of moving in. Many thanks to her and the team!
5/5
GoogleHad a great deal with Ms Brooke of Cluttons! she was awesome the whole transaction! Very easy to deal with and very accomodating to replies and queries about the unit! I owe her a coffee for being awesome! ❤️
5/5
GoogleI have looked round a number of homes with Cluttons over the past month or so, Bryn Jenkins has been great - sending over various properties, taking us on great viewings and helping with any queries we have. Thanks Cluttons Tower Bridge!
5/5
GoogleWe have been working with George & Team on the sale of our property and have greatly valued all the perseverance and hard work shown by everyone! Great impartial advice and always looking out for the interests of their clients! A pleasure to work with and have had a clear and open channel of communication throughout the process. Thanks, George & Team!
5/5
GoogleWe’ve just completed a let with Cluttons, and Bhavika was absolutely fantastic throughout the entire process. She made everything smooth and straightforward. We’ll definitely work with her again when we’re looking for a property in the future. Thank you so much, Bhavika! :)
1/5
GoogleThe worst agents I've ever worked they charged us 150 pounds for "adhesive hook" in the bedroom wall. Which is simple a glue based hook. We moved some staff from the kitchen and wardrobe around they charged us 100 pounds to move it back. Communication with landlord are impossible it took them 6 month to fixed the window handels. I suggest to never rent from them and especially buy, they don't care about you - they just want your money
Hello, thank you for your feedback and we’re sorry to hear of the issues you faced. We take all complaints seriously and would welcome the opportunity to speak to you about your experience. Please feel free to reach out to cs@cluttons.com with further comments, concerns or suggestions you wish to share, and we’ll get in touch. We hope to speak with you soon.
1/5
GoogleRating only, no written review.
5/5
GoogleBhavika was amazing to work with - quick to respond, knowledgeable, and happy to answer any of my questions. She made the process super easy & clear for me - highly recommend her to anyone going through Cluttons!
Thank you for your glowing feedback about Bhavika. Her quick responses, knowledge and clarity are qualities we value highly at Cluttons. We're delighted she made the process straightforward for you and appreciate your recommendation.
5/5
GoogleThe team has been very helpful and supportive throughout! Bhavika has been particularly outstanding, responding promptly to all my questions along the way! Thank you so much.
Hi Glynis, we appreciate your feedback about our team, particularly Bhavika's outstanding responsiveness. Prompt communication is vital in property matters, and we're glad this made a positive difference to your experience.
5/5
GoogleIt was really an easy, pleasant time finding my new flat with Cluttons. Matt was really helpful in finding me the best place and making sure I was well taken care of while going through the entire process. Would definitely recommend them to anyone!
Thank you so much for your recommendation - we're delighted your experience finding a new home with Matt was easy. Wishing you all the best for your new home.
5/5
GoogleI had the pleasure of working with Bhavika as my agent during my rental search, and I couldn’t have asked for a better experience. She was incredibly knowledgeable and quick to find answers to all my questions, often going the extra mile to uncover important details I wouldn’t have thought to ask. Bhavika was consistently responsive and professional, always replying to messages promptly and keeping me informed throughout the process. From arranging viewings to handling the application and signing process, everything was smooth, efficient, and completely stress-free. A huge thank you to Bhavika for making what can often be a stressful experience feel effortless!
Thank you very much for your comprehensive feedback on your property search with Bhavika. Making the rental process stress-free is exactly what we aim for, and we're delighted Bhavika delivered such a positive experience for you!
5/5
GoogleMy family and I recently relocated from Oman, and we had a truly wonderful experience with Charlotte. She was incredibly responsive, professional, and honest throughout the entire process. Charlotte went above and beyond to understand our needs and helped us find a lovely property that we are delighted to now call home. Moving internationally can be stressful, but she made everything so much smoother and easier. We are very grateful for her support and highly recommend her to anyone looking for a reliable and dedicated estate agent.
5/5
GoogleI recently bought a property in SW4 through Lucy Plant at Cluttons and she was exceptional from start to finish. Lucy is super flexible, highly communicative, and genuinely goes above and beyond. Without doubt, she is the most thorough and attentive agent I’ve encountered and I feel very lucky to have had her as my agent, especially being a first-time buyer. An example of her attention to detail and professionalism was demonstrated the day I met her at the first viewing; knowing that I planned to do works on the property if I were to buy it, she (without prompt) printed out copies of every archived listing of properties that had been sold on my road in the last 10 years that had had work done, for me to take home. Estate agents get a bad rep, but Lucy completely contradicts the stereotype. Not once did anything she say feel like a persuasion tactic - she was honest, balanced, and had both parties' interests fairly at the forefront of her mind throughout the process. I wish I had taken her up on a couple of her recommendations, particularly her offer to introduce me to a solicitor. I couldn’t have asked for a better experience - when it came to things that were in her control - and would recommend Lucy without hesitation to any buyer or seller. You will be in safe hands!
5/5
GoogleCharlotte was very professional and efficient. Everything was handled quickly and with great care, and I am very satisfied with the service.
5/5
GoogleChealsie Wild has been an amazing agent, professional, responsive, and always going above and beyond. She made everything smooth and stress-free, and I felt fully supported throughout. Highly recommend her!
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London (36 Horselydown Lane) has the most, with 316 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 249.
The four Cluttons offices, by town:
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