5/5
GoogleGreat experience finding a new property to Rent with Cluttons. The agent we worked with, Thomas Galvin, was a huge help, very quick to answer any questions and provided regular updates throughout the process.
Trusted Agent profile
Cluttons estate agents in London and Tower Hamlets
★★★★★
655 reviews across 4 offices and 3 platforms
Cluttons has four offices, in London (three offices) and Tower Hamlets. Together they have 655 reviews on three platforms, rated 4.6 out of 5 overall.
534
Reviews on Google
All 4 offices
8
Reviews on Facebook
Business-wide
113
Reviews on Trustpilot
Business-wide
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Our offices
Cluttons's four offices, most reviewed first. Each has its own page.
- Cluttons London (36 Horselydown Lane)36 Horselydown Lane, SE1 2LN317 reviews · 206 on Google (4.7)11 in the last 90 days
- Cluttons London (23 Albion Street)23 Albion Street, W2 2AS248 reviews · 134 on Google (4.9)11 in the last 90 days
- Cluttons Wapping3 Wapping High Street, Wapping, London, E1W 1LS, E1W 1LS235 reviews · 120 on Google (4.6)15 in the last 90 days
- Cluttons London (73 Sloane Avenue)73 Sloane Avenue, SW3 3DH184 reviews · 74 on Google (4.7)11 in the last 90 days
Awards
Industry awards
Cluttons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
Source: Best Estate Agent Guide 2027 results, as published.
Reviews on Google
Showing 525 reviews on Google only. Show every review
Google5/5
GoogleCluttons Chelsea Estate Agents have done a great job in relation to letting flats I own in London. Cluttons have been quick and effective at finding tenants, arranging their move-in and dealing with a number of other administrative actions. I would strongly recommend them to other landlords
5/5
GoogleGreat experience with them so far - Brooke has being very helpful and responsive to everything! :)
5/5
GoogleA big thanks to the team, specially Brooke and Rebecca for sorting out a wonderful house according to our best preferences and a smooth process.Thank you very much, appreciated alot. Best wishes to the team.
5/5
GoogleI had a great experience working with Alex to secure my flat. Falon was also instrumental in the whole process, and made things very easy for us. Thank you both!
5/5
GoogleBryn and George recently marketed and sold my apartment. They were very proactive during the entire process and did an excellent job. Always available and kept things on track. I was very pleased with the service.
5/5
GoogleAbby and Laura, did a fantastic job with a very quick sale. They kept us and the buyer/solicitors informed and gently chased proceedings in a quiet and professional manner. I would definitely recommend them to sell your property.
5/5
GoogleThank you Laura and Abby for getting our sale over the line and keeping us informed along the way. We commend you on your negotiating skills in holding things together and steering all parties to a successful conclusion. You are an asset Cluttons need to hold on to. Amazing service.
5/5
GoogleWe've been working with Cluttons and Hannah Wootton in particular for the last four years. We are extremely happy with their support and help with our property. The flat has never been vacant for more than a hand-over period, they have given sane and useful advice on rates, and are always quick to fix issues from our tenants. If you want to work with a local agents, we highly encourage you to look at Cluttons.
5/5
GoogleCluttons manage the letting of my apartment in Wapping and consistently provide excellent service. They are responsive and efficient, and quickly resolve any issues which arise with the property or tenants, which is invaluable to me as I live overseas. Hannah Wootton deserves a special mention for her proactive, professional and friendly approach.
5/5
GoogleCluttons (Wapping) dealt with the successful sale of my property. Abby and Laura dealt with the sale and did an absolutely amazing from start to finish. Despite a fairly tricky conveyancing they were super reliable and supportive in assisting myself and the solicitors involved. Thank you, both.
5/5
GoogleI am very grateful to Hannah Wootton for her help in both setting me up for the initial tenancy and the later change of tenancy. She is great at managing client’s expectations, setting the process up and regularly communicating what is needed. Hannah was very understanding with my last-minute decision to change tenancy, which I really appreciated. I recommend Hannah to anyone who is seeking to use Cluttons to rent a property.
5/5
GoogleCluttons have managed several apartments for our family in Wapping,Lime House and Bow for many many years. Service has always been excellent with almost no void periods. Our recent renewal was, .as always conducted with the upmost professionalism by Hannah Wootton.
5/5
GoogleMatt is very friendly, talkative, professional and passionate about his work.
5/5
GoogleHad a very friendly and positive experience with the team, specifically with Brooke, Alex and Falon. Would recommend for all your renting needs!
5/5
GoogleThanks to the Cluttons team - Chris, Alex, Brooke, Falon and Anna - for the professional and efficient way in which they arranged the re-letting of my flat and the transfer between tenants.
5/5
GoogleThe best and the most professional experience I have had in dealing with purchasing a property was with Mr. George Baker. He was extremely kind and helpful and I look forward to working with him and his team again.
5/5
GoogleBryn and George did a great job with the sale of our flat. They're quick to respond and react. And are open to ideas and suggestions. They know the area extremely well and are by far the best agent locally. It was a pleasure working with them.
1/5
GoogleRating only, no written review.
5/5
GoogleHad a great experience with Cluttons - George in particular was extremely helpful and responsive from start to finish. Thank you!
5/5
GoogleAfter an exceedingly frustrating time with another Agent, oh the joy of dealing with Cluttons Tower Bridge. Efficient, good communications & a sale achieved. Cannot recommend more highly.
5/5
GoogleI recently had the pleasure of working with Falon Nicholls, the Office Coordinator at Cluttons, during the new lease process for my property. Falon's exceptional management and coordination skills made the entire experience incredibly smooth and hassle-free. Falon demonstrated a remarkable ability to stay ahead of requirements, ensuring a proactive and efficient leasing process. Her helpful and accommodating approach made a significant impact, eliminating any potential difficulties. I would like to extend my sincere appreciation to Falon for her professionalism and dedication. It was a pleasure working with someone who consistently goes above and beyond. I highly recommend Cluttons and commend Falon Nicholls for her outstanding service.
5/5
GoogleCannot rate this Cluttons highly enough! Was so keen on living around Shad Thames but was struggling to rent there as I have a cat (which isn’t allowed on quite a few head leases in this area). Brooke was an absolute super star and found me so many lovely options despite the tight market and then really advocated for me (and my cat!) to help get it over the line. She was so reassuring throughout the process which could have been so much more stressful. Once the deal was signed, Falon took over logistics and was also so helpful, responsive (even over the Christmas period) and friendly. I’m so so grateful to the team and absolutely love my new home. 10/10 would recommend these guys.
5/5
GoogleCluttons Tower Bridge helped us to find, negotiate and move into our first rental property in London after relocating from Australia. The whole team were fantastic, efficient and friendly. Brooke Darwood in particular helped us in what could have been a very stressful time, especially as we have no prior rental history in the UK and are not familiar with the UK rental process. Brooke was super friendly and helpful and answered all of our questions immediately. The online procedures in place were easy to follow and meant that we were able to have everything verified and confirmed in super quick time, from first viewing the flat to moving in only took 8 days. Very happy with our experience with Cluttons and Brooke and we highly recommend them.
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Questions about Cluttons
Which Cluttons office has the most reviews?
London (36 Horselydown Lane) has the most, with 317 reviews rated 4.4 out of 5, followed by London (23 Albion Street) with 248.
Where are the Cluttons offices?
The four Cluttons offices, by town:
- London (23 Albion Street): 23 Albion Street, London, W2 2AS
- London (36 Horselydown Lane): 36 Horselydown Lane, London, SE1 2LN
- London (73 Sloane Avenue): 73 Sloane Avenue, London, SW3 3DH
- Tower Hamlets: 3 Wapping High Street, Wapping, London, E1W 1LS, Tower Hamlets, E1W 1LS
Has Cluttons won any awards?
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings.
