5/5
Great, My kind of estate agents. Staff are very friendly and helpful, whilst being extremely professional in their roles
Trusted Agent profile
★★★★★
233 reviews across 3 offices and 3 platforms
Clee Tompkinson Francis has three offices, in Neath Port Talbot (two offices) and Swansea. Together they have 233 reviews on three platforms, rated 4.3 out of 5 overall.
155
Reviews on Google
All 3 offices
31
Reviews on Facebook
All 3 offices
47
Reviews on Trustpilot
Business-wide
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Clee Tompkinson Francis's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Great, My kind of estate agents. Staff are very friendly and helpful, whilst being extremely professional in their roles
1/5
Got zero responses from any email enquiries or voicemails left for weeks and when I finally got a viewing for a flat it showed online the next day that it had already been let and I hadn't been told - I only found out from looking again at rightmove! Not impressed.
5/5
My self and my husband been renting with Clee and we know the staff well... They are very friendly , professional and always there to help... They make sute all jobs are carried out to a high standard when required ... Highly recommended place for rentalsPositiveResponsiveness, Quality, Professionalism, Value
3/5
Rating only, no written review.
3/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
They are very supportive and helpful.
Thank you
5/5
So helpful and supportive! Now in my very first home and loving it!
Thank you for your kind review
5/5
The staff are always looking to help you to the best of their ability and nothing is too much bother for them. Continual updates throughout the purchasing process which makes buying a property a good experience. Thank you
Thank you so much for the five star review. As always we look forward to working with you in the future.
5/5
Fantastic service in managing both the sale of our house and assistance in the move to our fabulous rental property. Particular thanks to Julia and Beth who were consumate professionals. Thank you guys!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review
5/5
We were delighted with the help and advice we received from Julia Evans when she found us the perfect match for our needs. She is professional and very approachable, attentive and friendly.
Thank you for your kind review
5/5
We’ve bought and sold property through the team in Clees Port Talbot quite a lot over the past few years. They also manage our rental portfolios. The staff are always friendly and helpful and they sold our last house in 24 hours! Thanks guys
We were landed to achieve another sale for you on Chrome Ave within the first 24hrs and will continue to support you as a local property investor.
5/5
I have been buying houses off Julia Evans, the manager of the Port Talbot Clee Office, for over 10 yrs. Her knowledge of buying & Selling properties is second to none. The girls in the office are fab and are always willing to help. If your looking to buy or sell your house, pop in and they will point you in the right direction x
Thank you for your kind review
5/5
Thanks to Clee for arranging the sale of my late grandmother's property. They have made everything run promptly and smoothly from the outset and have worked really hard to get a good outcome for me. Their customer service has been excellent throughout, especially in the current challenging times. I would definitely recommend them to others. Thank you!
Thank you for your kind review
5/5
Julia and the team at Clee was wonderful from start to finish! I have bought a few properties from them and they have also managed them like it was one of their own. I will highly recommend them and I also want to add how friendly and welcoming I was made to feel everytime I visited their office in Port Talbot! Excellent Service!!!!!!!!!
Thank you for such a lovely review. It was so nice to be able to meet your family in December and look forward to your next visit.
5/5
Wanted to say a huge thank you to Clee and the team for a smooth sale of my property. Dealt mainly with Yasmin Thomas ,who was extremely professional, always at the end of the phone if I needed her and constantly kept in touch with me throughout the process. outstanding service from her. can't recommend Clee enough. very happy customer.
Thank you for your kind review
5/5
Having just sold my house with the…
Having just sold my house with the Pontardawe team, I cannot praise or recommend them enough. Was it smooth? No, but that wasn't down to them, in fact they helped overcome the obstacles we faced. We would use them again if need arose.
Apologies for the delay, we have only just starting using this review service. Many thanks for your kind words and review. From all the team at Clee Tompkinson Francis Estate Agents Pontardawe.
1/5
Doesn't understand covid rules
My job is to buy and sell . But even though buying a house in this buisness is considered work . I am refused viewings because of covid . They need to learn the guidelines and rules on travel . And based in their non understanding of the basic rules, I can only imagine that this would not be a good company to work with .
1/5
Morriston branch
Dealt with the Morriston branch. Unfortunately, would never buy from this branch and certainly wouldn't recommend. At the beginning, staff were polite and friendly but this soon changed to noncommunicative and unprofessional. Very disappointed.
5/5
Chris & Tracey have been excellent throughout my recent dealings with them, always responding quickly to any questions or queries I had, and always being supportive and helpful. It’s been a challenging time to sell a property but their service hasn’t faltered at all. Thanks again to you both for everything you’ve done to ensure a smooth sale, it’s been much appreciated!
5/5
Just rented a property for my daughter using Clee Tompkinson Francis via their Morriston Office. They have been fantastic. Very kind, helpful and efficient. Nothing was too much trouble. I would recommend their services in the strongest possible terms. One very satisfied customer.
5/5
Thank you so much for your outstanding service from beginning to completion. It was a very long and difficult situation I was in and all the staff were more than helpful. Infact they went beyond their duty to help me selling the property. Always friendly and helpful. Quick response time on my e-mails and calls. Even in these difficult Corona times they managed to keep the standard at their highest level. Really can't thank you enough all the Team in the Swansea branch for you Class A++++ service
Thank you so much, it was such a stressful time for everyone, if you could leave us a google review also we would be most grateful :) we wish you all the very best and if you need anything at all feel free to call anytime kind regards all the team and Clee Tompkinson Francis
5/5
I cannot thank Chris and the team enough for all they did in our recent house sale. Even/especially in these testing, trying and uncertain times Chris couldn't have been more helpful, supportive and on hand to help us going above and beyond at all times to ensure the sale went through as smoothly as possible. The chain almost broke down several times in the days leading up to exchange due to uncertainty, fear and poor communication in the other parties, Chris was able to negotiate and communicate effectively to iron all this out and get things back on track. Our sale went through only a week behind the original plan even with everyone working from home and in these unprecedented times. From start to finish and with the current crisis put to one side Clees were a dream to work with, from the video showcasing the property and securing a full asking price offer on first viewing to constantly keeping us updated and in the loop. I would never dream of using anyone but Clees in the future. Thank you so much all involved and a massive thank you to Chris! High recommended from photos, to video, to seamless stress free viewings, to open communication and availability to their working relationships with other agents and solicitors, made an extremely heightened and stressful situation so much easier!
Hi Emily, thank you so much for your kind words, very much appreciated. A pleasure to help you move and thank you for your involvement also, a true team effort. Chris.
5/5
I would like to compliment the excellent customer service that Gareth, at the Swansea Office, has provided both my son and I, in recent months. My son is student at Swansea University and Gareth was able to offer us a viewing in the local area with easy access to university on foot. Gareth was also able to negotiate a suitable payment plan in conjunction with my son’s student finance payments. Other agents were not so flexible. Due to the COVID-19 outbreak, my son had to leave his tenancy early and despite my son being referred on to the landlord (as Clee were only involved in the letting of the property) Gareth was still able to offer help and advice to conclude the tenancy. Gareth is a credit to the company and we would thoroughly recommend Clee/Gareth to others.
Thank you so much for your review Paul we really appreciate it, stay safe and well, if you need anything further feel free to contact us anytime.
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Port Talbot has the most, with 137 reviews rated 4.3 out of 5, followed by Neath with 126.
The three Clee Tompkinson Francis offices, by town:
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