Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotProfessional
Viewing a property with my elderly mother, rep was considerate and professional, allowing Mum to feel very comfortable, explained all about the property patiently.
During negotiations and completion, maintained timely contact and service provided has resulted in further recommendations to others.
Leeanne · 18 June 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 26 July 2025
Thank you so much for your kind 5 star review, your kind words mean a lot to us here at Clee Tompkinson Francis Estate Agents. We would like to wish you and your mum the best on your property search. If we can be of any further assistance, please let us know.
★★★★★ 1/5
GoogleRating only, no written review.
Leigh · 15 June 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 8 July 2025
I am sorry that you have given us a 1 star review, are you able to give us a reason why, many thanks.
★★★★★ 1/5
TrustpilotWould not recommend them to anyone!
We had their Manager from Carmarthen Branch to give a market appraisal today. What a waste of time! Showed him round all the vast, very substantial improvements carried out since buying our house five year ago - to make it a truly eye catching smallish equestrian property for a growing family not seen anywhere in this area ready to move in ! His valuation was ridiculous and laughable! Out of courtesy, didn’t show him the door, instead told him politely the subject is closed. Did he stop? No! Carried on with his verbal diarrhoea! He is a “know all” man, by far the worst we had ever come across, having moved house 12 times across the South East and Wales !
Sunil · 13 June 2025 · Clee Tompkinson Francis Morriston
Agent replied · 22 August 2025
Thank you for taking the time to review. We are really sorry to hear this experience. We will look into this internally and want to wish you the very best for the future.
★★★★★ 5/5
GoogleProfessional experience with clee, nothing was ever too much trouble. Special thanks to Sian and Beth for all their help and support. Everything from start to finish was a breeze! Would highly recommend!
Shannon · 1 May 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
GoogleClee staff made buying my house a strees free experience. Everything was taken care of by the professional, friendly staff. Nothing was too much bother for them. I totally recommend them for anyone buying or selling.
Suzanah-Jo · 23 April 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
GoogleBethan was great Very friendly, was kept up to date all the time fast service smoth process
Would deffantly use again.
Michelle · 22 April 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
GoogleIf you are thinking of selling your house, I highly recommend Clee in Neath. They are a lovely friendly team who are very professional and achieve great results and they keep you informed of everything going on. Thanks to all.
Rosie · 9 April 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
TrustpilotProfessional, transparent and efficient
I sold my house with CTF. Chris was my point of contact and he was very personable, professional and transparent in all our dealings. I met with 4 agencies initially and felt that Chris and the company were the best choice to help me sell my house. They proved me right. I live abroad and Chris was very good at keeping me regularly updated with any developments. I always felt I could get in touch whenever needed and actually talk to a person, not an answer machine, that meant a lot. Once a buyer was found, the sale went through very quickly and painlessly. I was very satisfied with the service I received from start to finish. I was a landlord before selling and have dealt with other agencies in the area which I would not recommend and did not trust to sell my house. However, I wholeheartedly would recommend Clee Tompkinson Francis. Excellent service. Thank you.
J · 4 March 2025 · Clee Tompkinson Francis Morriston
Agent replied · 22 August 2025
Thanks Joe, your kind words really mean a lot to all of us here at Clee Tompkinson Francis estate agents Swansea, we wish you all the very best for the future.
★★★★★ 5/5
GoogleI purchased a house through the Neath Branch. Me and my son were shown a few houses by Sian who was helpful and answered our questions. The office staff were great always someone on the phone. Im happy the house I liked had this team behind it and I would recommend to others
Tina · 20 February 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
TrustpilotThe lady that showed us around was…
The lady that showed us around was friendly, and bubble she is a credit to your firm
Erlais · 18 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 23 August 2025
Thanks so much for taking the time to review, we will pass these kind words on to the member of staff, please feel free to call us anytime if you need anything further, from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
TrustpilotGreat service
My sister and I had a very good experience with CTF. Problems came up along the way, not least a fire at the property which seriously held things up. However Chris and his team were extremely helpful and reliable at all times. All queries , no matter how small were attended too either by phone or email promptly.The many viewings were always conducted in a friendly and professional manner. I can honestly say that I was totally satisfied with the service provided and would recommend the Walter Rd branch of CTF to anyone.
Mrs · 16 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 23 August 2025
Thank you for these kind words and review, it really was a pleasure working with you both. We wish you both the very best for the future from all the sales team at Clee Tompkinson Francis Estate Agents Swansea.
★★★★★ 5/5
TrustpilotI was really impressed with the speed at which they sold my house.
I was really impressed with the customer service of provided by Clee Tomkinson Francis. They gave me an estimate on the sale of my house and they were spot on. The whole experience was very quick and efficient. Even I was surprised how quickly they sold my house and how easy they made the whole experience for me. In particular, Rhys Thomas deserves a shout out for his excellent service. He was able to answer all my queries and took the hassle out of selling my house.
Kingfisher · 11 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 23 August 2025
Many thanks for your kind words and 5-star review, it was a real pleasure assisting you in your sale. It was amazing to hear Rhys's name and will pass these kind words on. Many thanks from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
TrustpilotExcellent customer service
CTF in Neath went over and above to help me. Thank you Bethan. Much appreciated.
Mrs · 10 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 23 August 2025
Thanks so much for taking the time to review. It was a pleasure working with you, from all he team at Clee Tompkinson Francis Estate Agents Neath.
★★★★★ 5/5
TrustpilotFantastic service .
Fantastic service .
Very efficient and professional.
Jon · 6 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 23 August 2025
Many thanks for taking the time to review Jon, we really appreciate working with you, from all the team at Clee Tompkinson Francis estate agents.
★★★★★ 5/5
TrustpilotProfessional with good communication…
Professional with good communication and knowledge of the local market
Linda · 6 February 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 19 March 2026
Thank you so much for your kind words Linda, it has always and continues to be a pleasure working with you, from all the team at Clee Tompkinson Francis Estate Agents Swansea.
★★★★★ 5/5
TrustpilotExcellent estate agents. We had a very positive experience with…
We had a very positive experience with Clee Tomkinson Francis. Their sales negotiator, Nathan, was particularly professional and efficient. From the initial contact, when he came to the view the property before it was marketed, and every step of the way afterwards. I would have no hesitation in recommending him and Clee Tomkinson Francis to anyone.
Swansea · 31 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 19 March 2026
Thank you Joy for your kind review. Our team at Clee Tompkinson Francis Estate Agents Swansea really enjoyed working with you and the family to obtain the best result. We wish you the very best for the future.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, fantastic pictures, honest feedback and a personal service. I’d highly recommend
Ms · 31 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 19 March 2026
Thank you so much for taking the time to review, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents Swansea
★★★★★ 5/5
TrustpilotDeceased estate
Very professional and always very polite on the phone
Stephen · 30 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 22 February 2025
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
TrustpilotOn the ball
On the ball. Never a problem making contact. Nothing was too much trouble. We dealt with the Swansea office.
CmW · 30 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 22 February 2025
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 5/5
TrustpilotExcellent service from Clee Tomkinson…
Excellent service from Clee Tomkinson Francis Swansea office. Based on my experience of selling 2 properties I highly recommend this company.
Dissertation · 30 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 22 February 2025
Thanks ever so much for taking the time to review, much appreciated, was a pleasure working with you from all the team at Clee Tompkinson Francis Estate Agents.
★★★★★ 2/5
TrustpilotI put my house up for sale with this company
I put my house up for sale with this company last summer 20024. The sales agent's and all staff I dealt with were perfectly pleasant and helpful and the brochure etc all OK . They gave feedback after each viewing.
However they did not attempt to go above and beyond on anything. Although they were aware I was also looking for a house in the local area they never drew my attention to suitable houses that THEY had for sale. I only found out if they had new houses with them as I have alerts on Zoopla etc
After 3 months of viewings but no offers they never suggested a conversation about lowering the price or any improvement's etc
I understand that I could have also pushed this further also and queried it and maybe I should have ?.But what was I paying for ?
I got the impression this company are just coasting and doing what they have always done. They done nothing special for me and I terminated my contract as soon as I could. They need to revisit their sales model
Mrs · 23 January 2025 · Clee Tompkinson Francis Neath
Agent replied · 23 May 2026
Hello, many thanks for your review. We are very sorry to hear about your experience. We would like to investigate the issue further. Please could you provide further information on your property and we will speak to the office directly. We can assure you that we do value your custom and the opportunity given to work with you. We are very sorry we could not find a suitable property for you. We will send a separate request for further information, so we can look into this to make some improvements. We appreciate your time that you have taken to submit a review.
★★★★★ 2/5
TrustpilotI put my house up for sale with this company
I put my house up for sale with this company last summer 20024. The sales agent's and all staff I dealt with were perfectly pleasant and helpful and the brochure etc all OK . They gave feedback after each viewing.
Mrs · 23 January 2025 · Clee Tompkinson Francis Port Talbot
Agent replied · 22 February 2025
Hello, many thanks for your review. We are very sorry to hear about your experience. We would like to investigate the issue further. Please could you provide further information on your property and we will speak to the office directly. We can assure you that we do value your custom and the opportunity given to work with you. We are very sorry we could not find a suitable property for you. We will send a separate request for further information, so we can look into this to make some improvements. We appreciate your time that you have taken to submit a review.
★★★★★ 5/5
GoogleRecently sold my property via Clee, Neath. Couldn't fault them. Their valuation was accurate to what we ended up selling for and everything was prompt.
We used them because we had experience selling through them in the past and would happily do so again
Stuart · 10 January 2025 · Clee Tompkinson Francis Neath
★★★★★ 5/5
GoogleI highly recommend this estate agent. Im a first time young buyer and with the help of clees it really made the whole process faster and easier. I called many times and clees answered very fast every time, there was always someone to help and answer all my queries. I really can’t thank you enough for all the patience and support through the buying process. I will definitely be happy to use you in the future again. I have no complaints.
Fabiana · 10 January 2025 · Clee Tompkinson Francis Neath
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
