4/5
TrustpilotGreat and friendly staff and very…
Great and friendly staff and very helpful with the moving and settling process
Trusted Agent profile
CKB Estate Agents in London
★★★★★
597 reviews across 2 offices and 4 platforms
CKB Estate Agents has two offices, all in London. Together they have 597 reviews on four platforms, rated 4.4 out of 5 overall.
471
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
1
Reviews on Yell
All 2 offices
113
Reviews on Trustpilot
Business-wide
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Our offices
CKB Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every CKB Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotEfficient and polite
Laura is reliable, efficient and very polite. She is easy to talk to and lays out a simple, clear explanation with each step of renting a property.
5/5
TrustpilotHonest, Trustworthy and reliable
Honest, reliable and trustworthy guys special thanks to Cengiz for all of his help and assistance when renting and managing my property. Would highly recommend to all friends and family.
5/5
TrustpilotMy experience with CKB has been very…
My experience with CKB has been very good, Kelly, Cengiz and Jack made me feel very comfortable, a good team without a doubt.
5/5
TrustpilotAmazing service
My experience with CKB has been absolutely amazing. Cengiz & Kelly are very professional and knowledgeable. They stay on top of things and keep you updated regularly. They have a real friendly and genuine approach to their customers that is lacking from the larger estate agents. I strongly recommend CKB to anyone looking to buy or rent.
5/5
TrustpilotHelpful lady!
I called up enquiring about a property in the local area. I spoke to a lady by the name of Laura, unfortunately there was nothing available that suited my search at this time. But I just want to say I'm impressed with her professional telephone manor and friendly approach.
1/5
GoogleRating only, no written review.
5/5
GoogleCKB are very helpful and always happy to help. Definitely recommend this estate agents
1/5
GoogleThey never get repairs done. Worst Property Management team in London. Ask for a repair and it takes 3-6months before anything is done. This includes the Hob and washing machine issues.
5/5
GoogleCKB agency is the best. Thank you Jack and his manager because they was very helpful. Nice experience. Highly recommend CKB
1/5
GoogleStill wouldn't trust anyone who works here. Took money off of us to tell us we didnt get the property only because we chased for information. Big waste of time as we had handed in notice to our current landlords. But we were able to get a full refund.
5/5
GoogleCKB where a pleasure to work with. Jack and his manager Cegniz made the whole move in process stress free and straighf foward. They where able to negotiate a move in date that accomadated me and their cost of service was reasonable and well earned. I would definitely recommend them and i would use them again myself. Regards Fionn
1/5
GoogleAVOID AT ALL COSTS! Run by an extremely unprofessional duo who have no professional courtesy or common sense. Their own employees constantly complained about their lack of communication and utter incompetence during the time we had with them. We experienced a list of communication issues with this agency and had them enter our property without our knowledge or permission on more than one occasion! They are an example of the very lowest type of estate agents in the industry and ones that should be avoided. From my experience with them its clear they have no problem leasing sub standard accommodation to match their sub standard business. Absolute cowboys!
5/5
GoogleCKB Estate Agents have been exemplary and professional in everyone in renting my flat. As a landlord I've been renting my property for many years with the usual big estate agent chains. My experience has not been great and seems to be a one size fits all service. For example, tenants are not properly checked and interviewed, the rental pricing is negotiated at a low price with false claims that this is the highest that can be achieve in market (in order to get the property off their books and meet their monthly targets), inexperienced agents lack sufficient knowledge and at worse provide inaccurate information and communications are poor whereby I’m often chasing for an update. This was not my experience with Kemal at CKB Estate Agents. Kemal offers a refreshingly new and tailored service against the norm of what is expected. For instance, before taking on my property Kemal provided invaluable advice on how could improve my property to yield the best rental income which I took on board. This achieved excellent results with the number of high viewings and rental value of the property which was marketed professionally with sufficient research on the area and even local events. His office was always on hand to provide feedback, and walk me through the somewhat complex process of renting, offering clear and honest advice. Incidentally Kemal holistic service also extended to provide advice on insurance and tax implications. Kemal was extremely polite and nothing was ever too much. One may be attracted by the brands, advertising and false economy of the large estate agents but if you want an honest tailored service supported by sound professional advice than I would suggest you try the family business of CKB Estate Agents.
5/5
GoogleKelly has been the most helpful member of staff I’ve ever met she made sure we were always in the loop with what was going on and also what needed to be done as this was our first time renting. Kemal was always there when we needed him, honest and his seemed to easily get the job done! They have both made the most scary process for us Simple and Worry free!!!! We cannot thank them enough.
5/5
GoogleService at another level by an independent agent We had never heard of CKB Estate Agents until we saw their brand new office in Eltham. After speaking to one of their managers we decided to rent out our property with them. It has turned out to be a really good decision as tenants were found and background checked in a matter of weeks. Since then we have had excellent service from CKB as our managing agents. We had a very urgent service request due to a high fire risk and Kelly Gilmour, our property manager, was able to make arrangements faster than tenants could confirm they would be at home to let technicians in. In less than 24 hours of the issue being reported we had a technician from the boiler company in to ensure the boiler is safe and then the following day the required electrical work was carried by a separate technician. We were very impressed by the speed and accuracy of the work. We hope to receive such good service from CKB for years to come.
5/5
GoogleFatlum and Kelly were super helpful with our first tenancy. They ensured everything was very smooth throughout the paperwork process and helped us with minor issues we had once we moved in. Top professionals with a fantastic attitude towards their work, providing an excellent service, with great banter along the way! Highly recommended
5/5
GoogleRating only, no written review.
5/5
GoogleThe team at CKB we’re fantastic!! Thanks so much for your help
5/5
GoogleVery professional people, excellent service. Extremely happy to work with CKB.
5/5
GoogleVery professional yet friendly service and attentive at every stage of the process. Couldn't be more happier with CKB. Highly recommended!
5/5
GoogleCKB deliver first class service from beginning to end. Always more than happy to help. Thanks CKB team
1/5
GoogleThough the agent I was meant to meet up with was incredibly polite, the contact in the office berated me for being a little late (despite the fact that their agent was as well), and cancelled the viewing because they "things to do." Repeated calls throughout the day despite being told that for the majority of the working day I am unable to answer the phone. Felt almost hounded by these estate agents, and wondered if they actually had any other clients. Avoid.
5/5
GoogleThe service we have received from Cengiz has been excellent and we would definitely recommend Ckb estate agent . Smooth easy process from initial valuation through to receiving an offer . Thanks again guys
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about CKB Estate Agents
Which CKB Estate Agents office has the most reviews?
London (38 Well Hall Road) has the most, with 386 reviews rated 4.6 out of 5, followed by London (60 Sydenham Road) with 322.
Where are the CKB Estate Agents offices?
The two CKB Estate Agents offices, by town:
- London (38 Well Hall Road): 38 Well Hall Road, London, SE9 6SF
- London (60 Sydenham Road): 60 Sydenham Road, Sydenham, London, SE26 5QE
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