5/5
Circa is a very professional agency, I have been working with them for a year now and very happy with their service. all the staff are very friendly and very quick in terms of respond emails and answer questions. highly recommend!
Trusted Agent profile
★★★★★
699 reviews across 3 offices and 2 platforms
Circa has three offices, in London (two offices) and South Woodford. Together they have 699 reviews on two platforms, rated 4.7 out of 5 overall.
695
Reviews on Google
All 3 offices
4
Reviews on Trustpilot
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Circa's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Circa is a very professional agency, I have been working with them for a year now and very happy with their service. all the staff are very friendly and very quick in terms of respond emails and answer questions. highly recommend!
5/5
Fantastic experience dealing with Circa. It was smooth from start to finish and Robby Ellis did an excellent job in ensuring a smooth process and handled it with great professionalism. Highly recommended!
5/5
Great service! Maddie our agent was very helpful when it came to finding the right apartment and made the process very easy and always stayed in touch. I would highly recommend using Circa London for finding your future home!
5/5
We worked with Robby to rent our new place in W1S. He was very professional and went above and beyond to meet our requests. Not sure if all of Circa's listings offer this but ours was taken off the market while we negotiated terms with the landlord and saved us a bidding war. Highly recommend Circa London.
5/5
Maddie from Circa was wonderful and helpful throughout the process - coordinating with the landlord, communicating clearly on key timelines, ensuring logistics of check in/check out/move in went smoothly. Katie who handles the post-move in management has also been great! Highly recommended.
5/5
I have rented two apartments through Circa London. Robby Ellis was my agent for both searches. I have two dogs, so was expecting the whole process to be a little harder than normal. With Robby this wasn’t the case.As expected, many landlords wouldn’t allow pets, but Robby had already prepared a list of alternatives that did accept pets. Robby doesn’t waste your time showing you unsuitable options. I was looking for a modern and pristine luxury flat, and assumed I was in for a slow and painful search, due to less options being available to me. This wasn’t the case at all. Robby made the process so easy, he’s a master communicator and negotiator. He found me wonderful homes - twice! Robby updates you regularly, so you’re never left in the lurch. Both searches took only a matter of days from start to finish. Robby made both flat searches quick, easy and seamless. I’ll always recommend him and the team at Circa London to anyone looking for a place to live. Outside of the flat searches, Robby also helped me on other matters too. I needed help with paperwork relating to my tenancy, to supply to the British Government as part of a visa sponsorship. There were many different things required (specific wording etc) which made the task quite tedious, but Robby was so helpful and patient, even though he didn’t need to be - as technically his work was done once he had found me the flat. His help was a godsend and much appreciated. A great agent and a great person. I won’t use anyone else!
5/5
From a buyer's perspective I would like to say how brilliantly professional, approachable and helpful Circa were to us throughout the process. Nothing has been too much bother for Manuela from the Circa team and we would like to pass on our appreciation, thank you. Definitely recommended.
1/5
I had the misfortune of dealing with Robby Ellis, the lettings manager at Circa today. We had a meeting at 5pm for a viewing which he simply did not show up for. I called him at 5pm exactly as he hadn’t shown at the property at the agreed time like all other decent estate agents would. I had left work early to make sure I would arrive on time. I even got a confirmation email from him in the morning to confirm our appointment. I am a reasonable person,and would completely understand if there was an emergency that prevented him from letting me know beforehand that our appointment needed to be cancelled. Robby, has no integrity whatsoever, he decided to insult my intelligence by lying to me that the Landlord had just cancelled the viewing 5 minutes prior so he couldn’t make it. Any decent human being would apologise if they were to waste your time by not showing up for an appointment. But not here at Circa, this is how the lettings manager himself chooses to treat their customers, so I fear to think how the junior staff deal with others. Utterly disgraceful! I would highly recommend you do not waste your time dealing with Circa London. Or at the very least, make sure it’s not Robby Ellis dealing with you. All the best!
5/5
Letting a flat through Circa has been an incredibly positive, swift and pleasant experience and would 100% recommend them. I have been in contact with Megan on the letting of a flat and found her to be knowledgeable, pro active, helpful and incredibly warm throughout the process. Way better than the competition!
5/5
I have worked with the team at Circa on a number of different residential lettings in the Southwark area and can confirm that I have always found them to be efficient and helpful in all aspects of the process. I have experienced particularly good service from Robby and Kasia who are always customer focused and ensure that the needs of both the landlord and the tenants are met whenever they are managing one of our properties. Well done and thank you to the whole team.
5/5
I had a great experience with Circa London. Megan especially was incredibly helpful and accommodating when I was submitting the required paper work prior to moving in. With their help, I was able to find a great apartment in London in a matter of days and the moving in/moving out process was smooth and straightforward. I highly recommend this agency!
3/5
Sean who has supported me and my family to move in to a property he has been very helpful and has great people skills and does his best to ensure he delivers great service and values people with respect.would recommend anyone to deal with Sean for a great service and experience. Thanks Sean
1/5
Booked in a viewing for 17:30, asked for a number and was told the office would be open until 18:30. Went to the property as agreed and waited 15 minutes, nobody turned up, no one from the office picked up the call either. Nothing at all. Thanks for wasting my time. This is why I avoid small agents, no care at all. Cheers! *update* got a call from a very rude lady 20 minutes after who asked me if I was still going to the viewing. Informed her I waited and nobody called me so I was on my way home... and they hung up the phone! Great customer service well done to you;)
1/5
This is an email received from Mr Trevor Titus,owner of Circa Residential Property on 5th of September 2016. Reply to a unstable looser Mr Green I have tried to genuinely to help you as I thought you were a gentleman.I felt you had kept your word as you promised and the least I could do was help you in your request. I find your recent email not only insulting but it proves the fact that you are NOT a gentleman and goes to show that you are a total lunatic that was evicted by your landlord for your severe rent arrears and your abusive and offensive mad emails to her. Our business with you is now complete.Do not ever contact me,this office or any of our staff again.We are not interested in your mad ranting and idiotic crass behaviour.Do not bother us again little man.
1/5
The worst property consultants that I have ever experienced. Unprofessional, unethical and unapologetic. I booked a viewing at 6 for a property in barking, got a call from the agent confirming the same. Reached the location at dot 6, give constant calls to the agent but no one picks. Left messages on AM but no return calls or even a simple email stating reasons for such behaviour. Won't recommend such horrendous service, basically time wasters to anyone. Please avoid them at any cost since agents like this will usually have similar properties.
5/5
Sean was excellent we rented for only six months as we were planning to buy our own house. Due to some delay in paper work I extended for couple more weeks as our tenancy agreement was coming to end Both Sean and Sabriye understood our situation and they were very helpful. I would recommend to my friends. Cheers guys
5/5
Very professional service by Thomas. Exactly what you want when renting a property - Thomas made it as hassle free as possible.
5/5
We take our time with our clients, and always aim for a five star service, its about the right property, not just any property, we give the best up to date market advise to our Landlords and our tenants, and always make sure they know what they are doing. Anytime you need a helping hand, call Circa London, for all your property needs.
5/5
Thomas and Megan were great to work with. They are both professional and quick to respond to all my inquiries. Working with both of them made the move really easy and fast! I was in my flat within 4 days. Highly recommend working with them!
5/5
Our experience with Circa was fantastic, and the best I’ve had in London. In particular, their team member Thomas Jeeves was superb. Out of all the agents we spoke to, he was the only one who pro-actively searched for a property that suited our needs, which he made the effort to understand more clearly each time he met us. Unlike the others, he was engaged and cared. If you’re looking for a property in SE1 and the surrounding area, go see Circa and Thomas Jeeves.
5/5
Rating only, no written review.
5/5
Rented a property via Circa Residential Property for many years and found them to be affective and efficient. Any problems I had were dealt with prompt by Sabriye Boldizsar. I would recommend this agent to anyone.
5/5
What an amazing team! Sean, Georgia, Sabriye and Trevor are reliable and super efficient. Any problems that arose were dealt with promptly and professionally. I couldn't recommend them highly enough.
5/5
Sean was fantastic in getting us into our new rented property quickly and professionally. We found the whole experience to be efficient and hassle-free, and Sean was always on hand to assist with any questions we had. Great work - thanks
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London (118 Southwark Street) has the most, with 359 reviews rated 4.8 out of 5, followed by London (59 Great Eastern Street) with 280.
The three Circa offices, by town:
Yes. In The Trusted Agent 2026 awards: Circa, London won Gold; Circa, London won Trusted Agent.
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