5/5
Rocio it’s the best
Agent replied · 23 October 2024
Hi Milagros, That’s fantastic feedback. Thank you so much.
Trusted Agent profile
★★★★★
699 reviews across 3 offices and 2 platforms
Circa has three offices, in London (two offices) and South Woodford. Together they have 699 reviews on two platforms, rated 4.7 out of 5 overall.
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Circa's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Circa, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rocio it’s the best
Hi Milagros, That’s fantastic feedback. Thank you so much.
5/5
Really nice properties they got. Riley helped us found what we really want, thank u.
Hi Lilly, Thank you so much for taking the trouble to post your review. We are delighted Riley was able to help and hope you enjoy your new home.
5/5
Im so glad to do contract with this professional estate company and they are reliable all the time ! Thank u, Marissa Bayne
Dear Gabi, Thank you for your feedback. Its always good to hear from our customers and particularly when we have achieved our aim of providing the best possible service. Thanks again.
5/5
Really nice and quick. Thanks for Riley helping me finding the properties I like. Viewing and contract process are all very fast and smooth.
Hi Siyuan, Thank you for taking the trouble to post your review. We are delighted everything went smoothly.
5/5
Just went through the process of renting a flat in London with Riley. During this difficult rental market Riley was able to help secure the flat that I had my eye set on. Really excited to move in and experience living in London!
Hi Megan, Thank you very much for posting your review. We hope you enjoy your new home and your time in London. Thanks again.
5/5
Circa has ensured an extremely smooth rental experience for us, not only during the contract/move-in process but also continued support afterwards. Very professional service and they are always available to answer our queries!PositiveResponsiveness, Professionalism
Hi Marissa, Thanks you for taking the trouble to post this great review. All the team are very grateful to have their hard work recognised. Thanks again
5/5
I had Rocio Herbera De La Ballina as my Property Manager and had an amazing experience!! Highly recommend working with their agency from this experience. Rocio was able to help me with any issues that came up during my rent and did so in a really timely matter. She was always available for emergencies and really took care of me and made me feel very at home. I will miss having her as my property manager and hope to get to work with her again in the future.
Hi Sofia, Often the property managers are our un-sung heroes, so its great to get such terrific feedback. Thank you
5/5
Hi I have worked with the circa team as a landlord for over 5 years now. Though we have had some ups and down during covid, by and large they have always been very professional and always ensuring their landlord’s interest are protected. Marissa is whom I have interacted with on my recent renewals and she has been exemplary ! As is Silviya and Kassia. Much appreciated
Dear KV, thank you very much for your honest and thorough feedback. It's very much appreciated. Thanks again.
5/5
Circa were excellent at communicating the position of the sellers and helped not only to get the deal done but in record time - just over 4 weeks. Isabelle Jenkins and Ashley Whitbourn were very good and easy to speak to.
Hi Alex, Thank you very much for your excellent feedback. Our sales team are very pleased they managed to find the right property for you and that you were happy with the service they provided. Thanks again for taking the time to post your review.
5/5
I’ve been with this agency last 3 years and they are very good. As a customer, they understand your wishes and direct them accordingly, and they are very helpful. They inform you about the contract and terms. When you have any problems, they are immediately involved and provide the necessary support. Thanks Circa and also Marissa.
Hi Huseyin, We are very grateful to you for posting your feedback. We are delighted to hear we are living up to your expectations.
5/5
Very good experience with Circa. They found a good tenant very quickly and rapidly arranged all of the required checks. Robby and the rest of the team have always been very pleasant to deal with and responsive. I’d be very happy to recommend to others.
Hi Carl, Thank you for taking the time to post this terrific review. The Lettings Team are thrilled to have all their efforts recognised. Thanks again.
5/5
Megan and the team are fantastic. Thank you! Phone calls answered immediately, viewings on time, emails responded to promptly and some odd questions from me answered kindly and diligently. Would happily recommend, I was looking to rent a property during one of London's highest periods of demand - other agents were not answering calls, missing appointments etc. In my case went from a viewing, to move in date confirmed in a matter of days - appreciate it Megan, Marissa, Robby and team!
Hi Chris, Thank you very much for taking the trouble to provide this great feedback. we are really pleased we were able to help you find your new home.
5/5
Renting through Circa London is a very pleasant experience. Maddie, our agent, sorted out everything professional and in a timely fashion. She is very responsive, and ordered an additional wardrobe for our second bedroom. During the whole process we are carefully and professional guided. Would highly recommend!
Hi Han, This is terrific feedback and we are most grateful to you for taking the time to post it. We hope you enjoy your new home.
5/5
Personal thank you from myself and my wife for educating us on the rental/letting process and securing a place prior to our expat assignments in the UK. Robby and Riley were a pleasure to work with, highly communicative, and extremely patient guiding us through this process end-to-end. The level of professionalism and expertise Robby and Riley gave to us, made us feel truly comfortable in an uncomfortable situation. Highly recommended and appreciate everything they have done, representing Circa London!
Dear Jacob, We are delighted we were able to help you and your wife move to the UK. Thank you for troubling to post your very kind review.
5/5
I had a very pleasant experience with this agency. We got the property in a very short time as promised without any problems. As well during tenancy all the requests and issues have been sorted quickly and efficiently. The attitude towards us was very nice, the agent looking after the property showed respect and empathy. Many thanks Sean Thomas and Circa Agency
Dear Ana, Thank you for this very positive review. Regrettably on this occasion, it is unmerited, as we believe you have been dealing with another agent with a similar name. If you do ever wish to buy or rent in central London, please do get in touch and we'd be delighted to help.
5/5
Carina from Circa London helped us find an amazing flat. She acted promptly and efficiently so that we could be the first to send in an offer and was very available to answer any questions throughout the process. The Circa team communicated well with us to ensure an easy and smooth move in.
Hi Sophie, We really appreciate getting feedback from our customers. Thank you very much for taking the trouble to post this review.
5/5
I had a wonderful experience renting a flat from Carina at Circa London, with the service being friendly, efficient and honest. The condition of the furnishings and the flat itself was fully faithful to the one shown in the advertisement, which was an absolutely positive experience compared to some other agencies' practice. As an EU citizen who just recently moved to the UK I especially appreciated the helpful and professional approach of Carina and Marissa, which resulted in me moving in to a flat that perfectly fit my preferences in a matter of days. update 14/06/2022: after renting the flat for over a year and a half and renegotiating an extension I can only reaffirm what I've previously said about the high quality of professionalism of Circa London. I really appreciated how Marissa and her colleagues ensured timely and effective communication between me and the owner while also making sure that both parties' interests were represented.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for posting your review. It is great to hear that we are managing to provide the level of service that we strive towards. We hope you enjoy your new apartment. Hi Barnabas, Thank you very much for updating your review with your further great feedback. We really appreciate it.
5/5
Thanks very much Carina and Circa for an excellent experience renting our flat! We first met Carina looking at another flat, she noted what we were looking for and kept in touch when our perfect flat came onto the market! Dealing with Carina has been a really pleasant, easy experience and wildly in contrast to renting with other London agencies, where you’re never really sure what the truth is… I would definitely recommend renting through Circa and although we’ve only recently started liaising with the property management team - all good there as well!
Hi Emma, Thank you very much for posting this excellent review. It's so nice when someone takes the trouble to show their appreciation for the service they've received. Many thanks again and we hope you enjoy your new home.
5/5
We’ve found our new home through Circa and we couldn’t be happier. Carina and the team have provided us with a top quality service going beyond our expectations. Everything was so well organised and clear from the very beginning! We felt really looked after, from the viewing process to the actual move. This is definitely the best experience we’ve had so far with an estate agent in London. We highly recommend their service if you’re looking for a team who’s responsive, caring and highly professional. Five stars to Circa! Nina & Paolo
Hi Nina & Paolo, We are very grateful to you for posting this glowing review. We are tremendously proud of our Lettings Team and are glad they did their best in looking after you. Thanks again.
5/5
Fantastic experience with Circa overall. I had the added stress of moving from abroad but Riley was extremely helpful in finding the perfect flat in the area I wanted--keeping me updated when properties that fit what I was looking for came onto the market. All messages and phone calls were promptly answered and all communications were clear and professional. I will recommend Circa to others in the future--above and beyond the best experience I had in working with any other estate agents in London.
Hi Kristopher, This is terrific feedback and thank you very much for the strong recommendation. We really appreciate you taking the time and trouble to post your review. Thanks again
5/5
Ms. Tania helped me so much in trying to find my daughter a suitable apartment and she did in a timely manner. She communicated with my daughter and I well and made sure we are comfortable with the flat and building.PositiveQuality, Professionalism
Dear Ayman, We are delighted we were able to help find suitable accommodation for your daughter. We hope she has an enjoyable time there. Thank you very much for being so good as to take the time to review our services and for awarding us 5 Stars.
1/5
Poor customer service from Trevor, trying to enquire about renting a property, slow response and lack of details for the property. 👎🏻NegativeResponsiveness, Quality, Professionalism
5/5
Circa london provides very detailed and convenient services throughout the process, and I feel very relieved as an international student. Megan is very responsible, and I highly recommend and thank her.PositiveProfessionalism
Hi Lingxu, We really appreciate you taking the time to post this review. Thank you for the very positive feedback.
5/5
Letting a flat with Circa was a great…
Letting a flat with Circa was a great experience. Riley was friendly and professional and made the entire process painless. He kept us informed and responded to all our queries quickly. We would definitely recommend them.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (118 Southwark Street) has the most, with 359 reviews rated 4.8 out of 5, followed by London (59 Great Eastern Street) with 280.
The three Circa offices, by town:
Yes. In The Trusted Agent 2026 awards: Circa, London won Gold; Circa, London won Trusted Agent.
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