5/5
TrustpilotGood customer service
Good customer service, good price and clean facility. Hafijur and Aaron were great
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,894 reviews · 250 on Google (4.9)97 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,857 reviews · 216 on Google (4.9)77 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,799 reviews · 157 on Google (4.9)90 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,765 reviews · 134 on Google (4.8)72 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
GoogleRob is an excellent customer service person. Very helpful. Very happy with his service.
5/5
GoogleI had the pleasure of dealing with Rob and I cannot express enough how incredibly helpful and responsive he was throughout our entire experience. He truly went above and beyond to assist me making our process very smooth Many thanks
5/5
TrustpilotHighly recommend Cinch storage!
Have used Cinch Storage since the summer and Jason and the team couldnt be more helpful. Nothing is too much trouble for them and I will use them again in the future without hesitation. The units are extremely clean, dry and secure. Top marks for a top secure unit!
5/5
TrustpilotNijole and Matt have been absolutely…
Nijole and Matt have been absolutely fantastic from day 1. We’re very efficient with getting all the necessary documentation completed. Excellent customer service from the team in Newmarket.
4/5
TrustpilotTemporary Storage
Very helpful in everyway and credit to everyone.
5/5
Googleamazing customer service, super friendly! nothing too much trouble and helped explain the process. Highly recommend!! Frazer was awesome!!
5/5
GooglePhone and in-person service has been excellent! Lovely customer service, Very personable and helpful
5/5
GoogleAs a recent customer I am thrilled with the facility, prices and the helpfulness of the staff, I've persnally interacted with...Yusuf, Harriet & Molly. Definately a go to place for all your storage requirements!....J
5/5
GoogleGiuseppe was a great help highly recommend, very professional great customer service.
5/5
GoogleThank you to all the team for your services, always friendly and helpful!
5/5
GoogleI had a brilliant experience storing my belongings for a few weeks and then renting their big van to move it to my new house. The staff are all incredible friendly and helpful. We had a little misunderstanding about the van and they went out of their way to find a solution which was really appreciated. The prices were reasonable too so I'd definitely use them again! :)
5/5
GoogleWhat a great person who helped me today. I went into store and David was kind and polite. He went out of his way to tell me what it was I needed. Nothing was to much trouble and he went out of his way to assist me with my enquiry Thanks for all your help David Susan.
5/5
TrustpilotGreat place for storage
Great place for storage. Units are spotless. Easy to use and very convenient
5/5
TrustpilotExcellent people!
Excellent storage unit in great location for me. The reception agents, Matt and Fraser in particular, went out of their way to make my visit there a really good experience, especially as I was having problems with my removal company. Fraser helped with negotiating difficulties with the removal men, and Matt was an angel in allowing me to scan some extremely important documents to my solicitor. Always friendly and helpful over the phone. Would highly recommend Cinch to anyone wanting a clean, dry, secure unit, with knowledgeable abd hepful staff.
5/5
TrustpilotBrilliant service provided
Brilliant service provided and really accommodating when our dates changed and they took a massive part of stress away which we are super greatful for. Would absolutely recommend and use them again. Thank you for making it easy!
5/5
GoogleAbsolutely amazing customer service,guys at Cinch Watford are super helpful and always ready to answer any questions. Highly recommend if you are looking for storage!Perfect when moving houses ☺️
5/5
GoogleGreat self storage with wonderful staff who showed us around and explained everything very well. The facility is really great, especially for out of hours access - just enter your code to get through the gate and then enter your code again to get into the building.
5/5
GoogleWell organised for businesses. They make our life easy whereas they receive consignments for us and keep us well informed. They also keep consignments safe ready to be collected. Very friendly and helpful. We mostly deal with Nijole
5/5
GoogleJoe was very helpful
5/5
GoogleJoe and Kev really helpful at the letchworth store.. quick and efficient and very polite.
4/5
GoogleReally good service by Joe and team, friendly and always quick to respond. Good value for money and perfect for our needs.
5/5
GoogleUPDATE 7 MONTHS IN: Still really happy with our unit, we are coming to the end of our building work but they have kindly given us a discount on a final month so we can take our time moving things out. Great service, this time from Mollie, would recommend. Previously: Just moved in to the unit, both Kev and Haf were brilliant, priced the best of those I researched and they couldn’t have been more helpful! Easy access and clean, secure units.
5/5
TrustpilotGreat customer service and introduction…
Great customer service and introduction with affordable prices for storage. Would 100% recommend
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,894 reviews rated 4.9 out of 5, followed by Newmarket with 1,857.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
