5/5
GoogleSet up a storage unit today. Charly looked after me very polite and cheery. Very helpful.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,939 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,939 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,892 reviews · 250 on Google (4.9)95 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,855 reviews · 216 on Google (4.9)75 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,798 reviews · 236 on Google (4.9)89 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,797 reviews · 157 on Google (4.9)88 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,778 reviews · 223 on Google (4.9)107 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,763 reviews · 134 on Google (4.8)70 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleCharly was very cheery and polite in helping set up a storage unit today. Credit to your team.
5/5
GoogleGreat service and staff so helpful, thoroughly recommend
5/5
GoogleRating only, no written review.
5/5
GoogleA great place. We use the outside storage units for business, Nijole and Charly in reception are so helpful and always have a smile on their faces, would highly recommend!!
Agent replied · 11 June 2024
Hi Pete, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
GoogleMark & John were very lovely , will be back to use them again. Good customer service and great communication
5/5
GoogleTop customer service from Maddie & Mark! Will be recommending to freinds and family
5/5
GoogleCustomer service was amazing Staff members was very lovely and very clean inside the building
5/5
GoogleUsed this self storage company based in Brentwood, lovely staff great hospitality, they are more than happy to help out with enquires and information, we even got offerd cups of tea 👍🏾 great stuff will use them again. Great service p.s the security is nice and tight very trustworthy and reliable …
5/5
GoogleFirst time using cinch and couldn’t complain, the staff was extremely helpful , very satisfied customer, wouldn’t go anywhere else
5/5
GoogleMark and John have been extremely helpful with our move. Would definitely recommend
3/5
GoogleRating only, no written review.
5/5
GoogleJohn and maddie were extremely helpful and supportive during our move in. Always friendly and cheerful. Nothing is ever a problem.. Pleasant all round. Ten out of ten service. Highly recommend.
5/5
GoogleReally great experience very easy moving in and the lady who helped us was so friendly. Couldn’t recommend more
5/5
GoogleGreat customer service, again, from very professional, kind and helpful staff. I’d arrived to remove my items from storage but couldn’t remember my padlock code. Without any fuss they just got the bolt cutters out and sorted the situation. Would highly recommend Cinch to anyone looking for an enjoyable storage experience - who knew there was such a thing. Even got a cuppa!! So thanks again.
5/5
GoogleCinch Storage, Brentwood... Maddy & John at Brentwood are fantastic. Maddy personalised our quote and showed us the unit to make sure it met our needs. She was on hand on our first day of rental to show us. The storage locker was very clean and we felt confident our items are being stored securely. Highly recommended & keep up the good work!
5/5
GoogleMy company have recently started storing all our kit in a one of their larger spaces. Drew & Rob who run the Earlsfield branch are a so genuinely passionate about what they do and very helpful. Customer service is definitely alive here! The entire place is looked after with pride & feels very secure. I would recommend Cinch to anyone looking for self storage.
5/5
GoogleI have been a customer at cinch earlsfield for around 2 years and I must say the staff are amazing, particularly Rob and Drew! Everytime I would need advise one of the two would be always happy to help and also if they see myself or other customers struggling to move items or just needing a extra pair of hands they always step out to help. Overall just great staff.
5/5
TrustpilotDelighted with my experience at Cinch…
Delighted with my experience at Cinch Self Storage. David and Phrancis guided me through the process, showing me a range of units. They explained everything clearly and efficiently. I feel very reassured about the security of the units. They took all the stress out of the move. Thank you
5/5
TrustpilotThe staff at Cinch Storage Brentwood…
The staff at Cinch Storage Brentwood are amazing! I've been in my office now for 5 months, Mark, Maddy and John have been so helpful from day 1.
5/5
TrustpilotGreat storage place
Really friendly, efficient and attentive staff. Always have been very helpful. This is the second time we have used Mitcham Cinch, wouldn't go anywhere else now. Good selection of units too with straightforward systems for access.
5/5
TrustpilotDawn was so helpful
Dawn was so helpful, from start to finish I was at ease. Dawn explained everything in detail with professional and friendly service.
4/5
TrustpilotSafe environment
Safe environment. Everything clean. Great lighting. Lovely people. All very helpful.
5/5
TrustpilotGoing the extra mile
I used the Brentwood, Essex facility which was managed by great staff. They provided excellent customer service and were professional, helpful, patient and a good laugh! They went the extra mile when I couldn’t remember my padlock code by getting out the bolt cutters ; no fuss, just got on with solving the problem. Would highly recommend Cinch to anyone. Well done all.
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,892 reviews rated 4.9 out of 5, followed by Newmarket with 1,855.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
