4/5
TrustpilotSafe environment
Safe environment. Everything clean. Great lighting. Lovely people. All very helpful.
Trusted Agent profile
Cinch Self Storage estate agents in Brentwood, Newmarket, Letchworth Garden City and 3 more
★★★★★
2,941 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,941 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
- Cinch Self Storage BrentwoodUnit C Hubert Road, Hubert Road, CM14 4JE1,894 reviews · 250 on Google (4.9)97 in the last 90 days
- Cinch Self Storage NewmarketJuly Court, CB8 7RL1,857 reviews · 216 on Google (4.9)77 in the last 90 days
- Cinch Self Storage Letchworth Garden CityWorks Road, SG6 1FR1,799 reviews · 236 on Google (4.9)90 in the last 90 days
- Cinch Self Storage London666-678 Garratt Lane, SW17 0NP1,799 reviews · 157 on Google (4.9)90 in the last 90 days
- Cinch Self Storage WatfordFormer Mothercare Unit, Cherry Tree Road, WD24 6SB1,779 reviews · 223 on Google (4.9)108 in the last 90 days
- Cinch Self Storage MitchamMitcham Industrial Estate, Streatham Road, CR4 2AP1,765 reviews · 134 on Google (4.8)72 in the last 90 days
Latest reviews from every Cinch Self Storage office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotGoing the extra mile
I used the Brentwood, Essex facility which was managed by great staff. They provided excellent customer service and were professional, helpful, patient and a good laugh! They went the extra mile when I couldn’t remember my padlock code by getting out the bolt cutters ; no fuss, just got on with solving the problem. Would highly recommend Cinch to anyone. Well done all.
5/5
TrustpilotOn the ball!
Used the Newcastle Branch located in Blaydon. Friendly, helpful and understanding of the customer needs, No pressurised selling and make sure that the customer gets what they need at a very competitive price. Adam and Dan are doing a great job and I would recommend Cinch for all of your storage needs.
Agent replied · 23 February 2026
Thank you for the kind words! It’s great to hear everything went smoothly for you. That’s exactly what we aim for.
5/5
TrustpilotCinch Storage Brighton - Great staff!
Both Stuart & Jack offered outstanding service at the Cinch Storage development in Brighton. Although I only had a 3 month contract with them before moving, they really were helpful. 100% recommend them and Cinch!
Agent replied · 23 February 2026
Thank you so much for the amazing review! We're thrilled to hear you had such a positive experience with Cinch. If you ever need anything at all, the team is always just a phone call away.
5/5
TrustpilotExcellent storage facility
Excellent storage facility. Usually clean and very helpful staff team. I've been there for 6 years now and the team have always made me feel welcome. The office team are always keen to help if I raise any issues and there's always someone on site during office hours.
Agent replied · 24 February 2026
Five stars, we love to see it! Thanks for taking the time to share your experience. It means a lot to the whole team.
5/5
TrustpilotNew units at Newcastle
The Newcastle unit has just opened and I'm very impressed with the setup. Adam arranged my contract, tailored to what I need, and it was really easy to set up. Both Adam and Dan are really friendly and helpful. Highly recommended storage and exactly what I need x
Agent replied · 23 February 2026
This is brilliant to read, thank you! We work hard to make storage simple and stress-free, so it’s great to know we delivered.
5/5
TrustpilotGreat facility and great staff.
The new Shoreham site is great and full of really helpful staff. They went above and beyond allowing me to come while it was still be finished as I was in need of storage unexpectedly. The facility is really accessible with lots of parking and easy access. Rates are more competitive than other local providers which sealed the deal. Worth checking them out if ever in need of storage.
Agent replied · 23 February 2026
We really appreciate you leaving such a fantastic review. Thanks for choosing Cinch, we’re here whenever you need us again!
5/5
GoogleTeam are super helpful and friendly, would 100% recommend
5/5
GoogleVery happy to have found Cinch Storage at Earlsfied, the facility is spotless, easy to use, and well-managed by Rob and his team. On short notice we needed storage for about 4 months during a house move. These folks couldn't have been kinder or more helpful. Highly recommend.
2/5
GoogleI entered my details for a quote and they will not stop hounding me. Emails, texts, voicemails and calls for days. I’ve had to block them. So unless you know you’re definitely going to use them, be careful with that. 2 stars because the prices are decent.
Agent replied · 16 April 2026
Thanks for the feedback, we’re genuinely sorry for the frustration caused. We aim to be helpful, not overwhelming, and it’s clear we missed the mark here. If you’d ever like us to review or remove your contact preferences completely, we’re happy to do that. We appreciate you acknowledging our pricing and thank you for taking the time to leave a review.
5/5
GoogleGreat facility. Lots of parking, easy access, clean and secure. Friendly, helpful staff when needed, and good communications - emails and texts for notices etc. Plus, simple check out when you’re finished with your unit.
5/5
GoogleGood friendly service from Francis & David.
5/5
GoogleI cannot recommend David highly enough! From the moment I arrived, he was friendly, patient, and incredibly helpful. He took the time to show me multiple storage units, guiding me step by step through the entire process and making sure I fully understood my options. What really stood out was his personal touch, even when I went up and got a bit lost, he came to find me and pointed me in the right direction without hesitation. David’s professionalism, kindness, and willingness to go above and beyond made the entire experience smooth, stress-free, and genuinely enjoyable. Anyone renting a storage unit would be lucky to have him assisting them! Highly recommend Cinch self storage Mitcham!
5/5
GoogleI delivered on a truck and Matt the manager was really helpful thanks. (Dachser delivery driver)
5/5
TrustpilotEasy sign-up and excellent customer…
Easy sign-up and excellent customer service. The staff is friendly and helpful and the process is hassle-free. Highly recommend!
5/5
TrustpilotPerfect short term storage for house move
We booked a storage space to help us when moving home. Jason and Matt were extremely helpful from initial enquiry, to moving in and checking out. Everything was explained clearly. The prices are very reasonable, and discounts offered made it even more affordable. I would thoroughly recommend Cinch Leighton Buzzard for their customer care.
5/5
TrustpilotSeaford Cinch Self Storage
I found them very helpful and supportive with the booking as my plans were delayed.
5/5
TrustpilotLady who helped us was very nice and…
Lady who helped us was very nice and helpful.
5/5
TrustpilotGuys in Watford are always very…
Guys in Watford are always very friendly and always greet you with a warm welcome
5/5
TrustpilotStaff were super friendly and made the…
Staff were super friendly and made the move into the storage and very easy for our removal team to come and collect … great pricing and super secure.
5/5
TrustpilotMaddie in Bedford was polite
Maddie in Bedford was polite, smiley and helpful. I would happily recommend Cinch self storage to friends and family :)
5/5
TrustpilotFive star storage
I have been using Cinch in Dunstable since 2024 and I have found them convenient to use as in the location. The prices are fair. I like the cleanliness of the storage facilities. The staff are friendly and always there to help.
5/5
Trustpilot5 stars all around
Exceptional service from Leanne and Helen! Super friendly and helpful. A warm welcome and walk through the units, was much appreciated.
5/5
TrustpilotGreat staff
Great staff! Very helpful and can’t recommend enough.
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Questions about Cinch Self Storage
Which Cinch Self Storage office has the most reviews?
Brentwood has the most, with 1,894 reviews rated 4.9 out of 5, followed by Newmarket with 1,857.
Where are the Cinch Self Storage offices?
The six Cinch Self Storage offices, by town:
- Brentwood: Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
- Letchworth Garden City: Works Road, Letchworth Garden City, SG6 1FR
- London: 666-678 Garratt Lane, London, SW17 0NP
- Mitcham: Mitcham Industrial Estate, Streatham Road, CR4 2AP
- Newmarket: July Court, Newmarket, CB8 7RL
- Watford: Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
