Trusted Agent profile
★★★★★
1,038 reviews across 6 offices and 4 platforms
Churchill Estates has six offices, in London (four offices), Redbridge and Epping Forest. Together they have 1,038 reviews on four platforms, rated 4.8 out of 5 overall.
979
Reviews on Google
All 6 offices
4
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 6 offices
51
Reviews on Trustpilot
Business-wide
Churchill Estates's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Churchill Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFantastic team, always on the ball. Sam was a great estate agent all the way from our first viewing to handing us the keys after a successful purchase. They have very good referrals for mortgage brokers too, so definitely ask if you're a first time buyer like us. Would recommend wholeheartedly.
5/5
GoogleI had such a great experience with Churchill Estates and I honestly couldn’t recommend them enough. Lauren, Jack and Sally were all absolutely lovely and were so helpful throughout the whole process. They were professional, friendly and genuinely took the time to help me whenever I needed it. I really appreciated how approachable and kind they were, and they made what could have been a stressful process feel so much easier. A huge thank you to Lauren, Jack and Sally for all their help and for being such lovely people. They really went above and beyond, and I’m very grateful for everything they did. Churchill Estates are lucky to have such a great team!
Thankyou so much for such a fantastic review Toni - we are so thankful indeed for such a fantastic Wanstead team!
5/5
GoogleI had a very positive experience with all of Churchill's staff in Wanstead, both as a seller and as a buyer - They're professional, knowledgeable, efficient, approachable, and friendly! Highly recommended. Matthew Broughton
Thank you for the great feedback Matthew - we wish you all the best and will perhaps work with you again in the future! 😊 …
5/5
GoogleI am so pleased I picked Churchills to sell my house. They are a pleasant, friendly and above all, efficient team. Everyone I dealt with was helpful and professional. Communication was great and any queries were answered promptly and fully. I would particularly like to thank Jack and Sally who were incredibly supportive at a difficult time in the sale. They definitely went above and beyond. I wouldn't hesitate to recommend them to anyone buying or selling a property. Thank you very much.
Thank you so much for taking the time to write this great review - so happy you had such a positive experience with our agents and we wish you all the best 😌 …
5/5
GoogleWe sold our rental flat, which did take several months longer than we anticipated, but the team, (Jack, Sally and Lauren), were great, and Sally was very patient and professional even when the times were so frustrating for us. Highly recommended Wanstead Churchills.
Thank you so much for taking the time and I leave this review - we hope to work with you again in the future 😊 …
5/5
GoogleWe completed our move both selling and buying through Churchill Estates. First impressions mean a lot and when we first viewed, what is now our new home, we were impressed by Charlie asking if we'd mind waiting a few minutes to let the people currently viewing the property to have some space. We really appreciated the contrast to the mass viewings other agents offer. From then on, Sally, Charlie and Jack were great supporting our move from both the buying and selling side. Sally was really great helping us negotiate the process. We really appreciated the personal touch Churchill gave and felt that they were finding our family our new home, not just making another sale.
Thankyou so much for this feedback, it truly means a lot. We wish you all the best in your beautiful new home 🏡 …
5/5
GoogleI would like to pass on my experience in selling my property through Churchills at Buckhurst Hill. Jake dealt with my sale he was always polite, efficient and professional as all the other staff were, George and Sam. I wouldn’t hesitate to recommend them if you were thinking of selling or buying.
Thank you so much for the fantastic feedback of our Buckhurst Hill branch - we wish you all the best!
5/5
GoogleGeorge and the Buckhurst Team were amazing. Service was faultless! They are very proactive and quick to respond. Cannot thank them enough.
Thank you so much for the great feedback, we really appreciate it and wish you all the best 🥰 …
5/5
TrustpilotGuest room at St Mary's Lodge
Stayed in the guest room at St Mary's Lodge, Birchington on Sea. The room was comfy, clean and the new ceiling fan worked a treat. Many thanks to Fiona, Lodge Manager for making the stay so comy and relaxing. Kim
5/5
TrustpilotSpicer Lodge Stourbridge
Today I visited Spicer Lodge in Stourbridge to do a food tasting event from Wiltshire Farm Foods. I was greeted by Maria the lodge manager and was made to feel very welcome. I had a table set up ready for me which made my job easier. All the residents were so friendly, it was a pleasure to be there today. One thing I noticed too was how tidy the gardens were, which made it a very relaxing place to sit. All in all i really enjoyed my time with everyone there.
5/5
GoogleWe bought our first home via Churchill Estates. The team were friendly and efficient.
Thank you so much for the great feedback 👍🏼 …
5/5
GoogleI am extremely grateful that I chose Churchill Estates in Wanstead to help with my property sale. From the very beginning, I was given honest advice, excellent support, and outstanding customer service throughout the entire process. The valuation was thorough and professional, and the photographs of the property were of an exceptionally high standard. Every viewing was arranged efficiently, and the sales service was excellent from start to finish. A special thank you goes to Sally, the Sales Negotiator and Jack the Manager who provided exceptional care and support throughout the transaction. They were always available to answer questions, kept me fully informed, and acted as an excellent liaison between myself and the seller. The level of communication, professionalism, and customer care I received from the entire team was first-class. I genuinely felt supported every step of the way. I would highly recommend Churchill Estates Wanstead to anyone looking to buy or sell a property. Thank you to the whole team for such an excellent experience
An amazing review - thank you so much for taking the time to leave it 😊 …
5/5
GoogleWe recently completed the purchase of our home with the help of Jake at Churchill Estates, and we couldn't be happier with the service we received. The purchase wasn't straightforward, as our seller's onward purchase fell through, creating uncertainty and delays. Throughout the entire process, Jake was proactive, professional, and kept everything moving. He was always available to answer our questions, kept us updated regularly, and worked tirelessly to help get the sale over the line. His communication and dedication really made a difference, and we genuinely felt he had everyone's best interests at heart. Buying a home can be stressful, but Jake's support and persistence made the process much smoother. Thank you, Jake, for all your hard work. We would highly recommend both you and Churchill Estates to anyone looking to buy or sell a property.
thank you so much for this lovely feedback - selling homes isn't always easy, but we are so glad we made the process as stress-free as possible :)
1/5
TrustpilotGreed and incompetence
After my mother's death, the sale of her apartment in Elgar Lodge, Malvern showed that Churchill is all about profit and not a caring company at all. The ONLY company in all probate dealings who actually charged me to receive a copy of the Grant of Probate (£136.80). 8 other firms just accepted and even returned the documents. They then delayed the final transfer of sale proceeds on the day of completion after accusing me of not having paid the current service fees and ground rent. The solicitor was telling me they would therefore need to deduct a further £2500+. I had to phone Churchill twice to say I had bank statement proof that I had paid 19 days earlier but this wasn't accepted. I eventually suggested to them that perhaps they had allocated my payment to the wrong account. After a further delay this was confirmed but I received no apology at all. It is sad that the local Lodge managers try their best and have a demanding and sometimes stressful job. From what I have seen over the years, I would always give them high praise. Indeed, I have previously given a 5 star rating specifically to an ex-manager there. However, it is the controlling management company who let the side down and seem to be lacking in humanity. I am just glad we will never have to deal with these people again.
5/5
GoogleGreat service from Churchill's who are a proper professional outfit with a great team who get things done reliably and with accuracy and excellent timing. Huge thanks for your work on sale of our property.
That a fantastic review 👍🏼 thank you for taking the time to leave this Tom and we hope to work with you again in the future 😊 …
5/5
GoogleChurchills was professional in their approach and kept us informed all the time, they sold my mums flat and see it through to completion, thanks to Jake and Sam great service thank you
Thank you so much for the great review Jeff! Wishing you all the best ☺️
5/5
TrustpilotJust retired so young enough to enjoy our new life
My husband and I moved to Dovehouse Lodge, Hitchin in January 2020 having just retired. Prior to our move, Sales were really helpful and kept in touch regularly to answer our many questions. Everything went well with our move. It’s now 6 years since the move and feel it was the best decision we ever made. Dovehouse Lodge is walking distance to the beautiful market town of Hitchin which we love. We are also surrounded by amazing parks and great garden centres so an abundance of places for coffee etc. Dovehouse Lodge is a lovely place to live. We have the most wonderful Lodge Manager, Linda. Linda goes above and beyond to be there for all the owners. Any help or questions we have, Linda is always there. She is kind, helpful and approachable and we count ourselves so lucky to have her looking after us and the Lodge. Eileen Durkin
5/5
GoogleI had a fantastic experience with Jake and the whole team who communicated effectively and helped progress and complete our purchase.
Thank you for the positive feedback Chris - wishing you all the best with your lovely new home! 🏡 …
5/5
GoogleMichael, from the lettings team at Churchill Estates in North Chingford, was absolutely amazing. He went above and beyond, to find the perfect place for my 74 year old mum, Truly outstanding service!
5/5
GoogleA fast, friendly and efficient company who got me a buyer within 5 days for a successful sale. Dean and his team were very helpful all through the process and I would highly recommend them.
Thank you for the great feedback Robert! Wishing you all the best best ☺️
5/5
GoogleThe team at Churchills have been brilliant at guiding and supporting us through the sale of our property. I would highly recommend them. Thanks Jake, George and Sam.
Thank you so much for leaving this review! Wishing you all the best, Kate ☺️
5/5
GoogleWe had a great experience with Jake (and also Sam and George) at Churchill's Buckhurst Hill who were all very helpful and made a great impression from first contact. Having dealt with the South Woodford branch as well, I would say Churchill's come highly recommended There is a personable feel to dealing with Churchill's and, unlike some agents, they don't have the habit of being on the other line/on a valuation if you need something. When they are genuinely unavailable the rest of the office team are very helpful and they clearly work as a team. The balance of wanting to keep things moving, without being pushy, is spot on. Churchill's were also very good at knowing when to call and when to e-mail and their communication was transparent and appropriate, without unnecessary/vague voicemails and constant calls that sometimes are a feature of this sector. Overall, Churchill's left a great impression and are exactly what I would look for in an estate agent for sales or lettings. Many thanks again Jake and team, Matt
Thank you so much for taking the time to leave this detailed and very shining review for our Buckhurst Hill office, Matt! We are thrilled to see you have used a couple of our offices, both with positive experience and we hope to continue our relationship with you going forward :) take care, from the Churchills Team!
5/5
GoogleChurchill's handled both the renting of our parents house and the subsequent sale. Both the lettings and sales side were very efficient and professional - in particular Jake who dealt with a frustrating sales process brought on by the inefficiency of others - and he did it all with humour and good grace - especially when having to deal with his increasingly irritable vendors. I wholeheartedly recommend Churchill's
Thank you for taking the time to leave this fantastic review - we really appreciate the amazing words and are so happy you had such a positive experience during a difficult process! All the best ☺️
5/5
GoogleI dealt Abdul throughout the selling process he made selling my family home so much easier. His knowledge of the market led to many offers. I would describe Abdul as professional ,reliable, forward thinking and honest. if i am in a position to sell or buy another property i would call Abdul first...Top guy
Amazing feedback, thank you so much for taking the time to leave it! Abdul will absolutely love to see this review ☺️
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (32 High Street Wanstead) has the most, with 332 reviews rated 4.8 out of 5, followed by Redbridge with 308.
The six Churchill Estates offices, by town:
Yes. In The Trusted Agent 2026 awards: Churchill Estates, London won Gold; Churchill Estates, London won Trusted Agent.
