Churchill Estates London reviews

★★★★★ 5/5

Google

We have had a good experience working with Michael from Churchills at the North Chingford office. From start to finish his communication was excellent, always clear, prompt and helpful. He found suitable tenants for our property quickly, making the whole process smooth and stress free. We really appreciate his efficiency and friendly approach and we would happily recommend Churchills to anyone looking for a professional and reliable letting agent.

Richard · 15 January 2026

★★★★★ 5/5

Trustpilot

Just retired so young enough to enjoy our new life

My husband and I moved to Dovehouse Lodge, Hitchin in January 2020 having just retired. Prior to our move, Sales were really helpful and kept in touch regularly to answer our many questions. Everything went well with our move. It’s now 6 years since the move and feel it was the best decision we ever made. Dovehouse Lodge is walking distance to the beautiful market town of Hitchin which we love. We are also surrounded by amazing parks and great garden centres so an abundance of places for coffee etc. Dovehouse Lodge is a lovely place to live. We have the most wonderful Lodge Manager, Linda. Linda goes above and beyond to be there for all the owners. Any help or questions we have, Linda is always there. She is kind, helpful and approachable and we count ourselves so lucky to have her looking after us and the Lodge. Eileen Durkin

Mrs · 4 June 2026

★★★★★ 5/5

Google

Just completed the rental process with Churchills (Chingford branch). The process was flawless and the lettings manager Michael was so helpful and pleasant to deal with. We even received a little welcome pack which was a really lovely touch 😊 …

KAT · 15 March 2026

★★★★★ 5/5

Google

A fast, friendly and efficient company who got me a buyer within 5 days for a successful sale. Dean and his team were very helpful all through the process and I would highly recommend them.

Robert · 14 April 2026

★★★★★ 5/5

Google

I have dealt with Michael for many years to help me finding very nice people as quality tenants with great success; he is always professional with great communication throughout the process. Churchill’s admin back-up is similarly very good and, for a busy office, staff are always welcoming and friendly.

Richard · 15 December 2025

★★★★★ 5/5

Google

Lydia was Courteous and professional and above all was on point at all times. At times it felt like Lydia was my estate agent and not the one I was buying from as she kept me informed and chased up everything on both sides Throughout the …

Phil · 15 December 2025

★★★★★ 5/5

Google

I would just like to say a big thank you to the team at North Chingford Churchills as well as a special thank you to Lydia who guided me step by step and made the process so smooth and easy!

Agim · 15 December 2025

★★★★★ 5/5

Trustpilot

Guest room at St Mary's Lodge

Stayed in the guest room at St Mary's Lodge, Birchington on Sea. The room was comfy, clean and the new ceiling fan worked a treat. Many thanks to Fiona, Lodge Manager for making the stay so comy and relaxing. Kim

Kim · 3 August 2026

★★★★★ 1/5

Trustpilot

Absolutely Appalling Experience with Churchill Estates Walthamstow

My experience with Churchill Estates Walthamstow was genuinely awful, thanks to Daniel Casey. He was rude, unhelpful, and completely incompetent throughout. His attitude was dismissive, communication was poor, and he made an already stressful situation far worse than it needed to be. Daniel Casey should not be in a customer-facing role, let alone a branch manager. His behaviour reflects badly on the entire company, and I feel sorry for anyone else who has to deal with him. Based on my experience, I would strongly advise avoiding this branch altogether.

Jane · 25 June 2025

★★★★★ 5/5

Google

We recently sold and bought a house through Churchill, and the experience was outstanding from start to finish. Dean, Lydia and Martin were absolutely fantastic, driving both the sale and purchase with professionalism, energy, and genuine …

Amanah · 16 October 2025

★★★★★ 5/5

Trustpilot

Spicer Lodge Stourbridge

Today I visited Spicer Lodge in Stourbridge to do a food tasting event from Wiltshire Farm Foods. I was greeted by Maria the lodge manager and was made to feel very welcome. I had a table set up ready for me which made my job easier. All the residents were so friendly, it was a pleasure to be there today. One thing I noticed too was how tidy the gardens were, which made it a very relaxing place to sit. All in all i really enjoyed my time with everyone there.

Joanne · 28 July 2026

★★★★★ 5/5

Google

Lydia was brilliant, helpful, efficient, accommodating and engaging. She was a great help in getting my purchase over the line at a stressful time.

Michael · 15 January 2026

★★★★★ 5/5

Google

Very happy with the marketing of our property through to completion. All the team in the North Chingford office were professional, experienced and friendly to deal with. A special thanks to Carol Bull and Martin Longman.

Kerry · 16 September 2025

★★★★★ 5/5

Google

Many thanks to Churchills who managed my house sale. Despite them getting a sale for me immediately, it was a long and difficult process, due to solicitors and missing documents on my part. But they were great communicators and even managed to keep my buyer onboard til the end. Special mention to Martin Longman who kept me informed and liased regularly with my buyer and both our solicitors. He managed to keep everything ticking along during challenging times. And even put me in touch with a removals firm at short notice, when I couldn’t find anyone available. Thank you! .

JW · 10 April 2025

★★★★★ 1/5

Google

TENANTS & LANDLORDS BEWARE OF CHURCHILL. We never had much dealings with the agency as we always had satisfactory routine checks. Until: My car was stolen, with the parking fobs in the car. I emailed to inform them of this, and pay for replacement fobs. Shockingly, a reply came back without a single word of condolence, sympathy or empathy. Here is what was written: "Thank you for your email, We have emailed the management company to see how we go about getting a new fob for the block and see what the charge is once we have this confirmation I will come back to you. Many Thanks Property Manager" I was surprised that this had come from a human, but turned a blind eye. Then the biggest problems came when returning an additional/extra months rent that Churchill took (and deposit!). Accidents happen, but, after chasing and chasing, and then finally copying the regional manager into email, it took 16 days to return the extra money they took, with huge gaps in response. Inline with the poor service, and staff training issues, a request to clean the carpet professionally on the way out was requested. However, the carpets where not cleaned on the way in (were supposed to be changed, but we asked to not do this, so we could move in asap) and had to be cleaned by us, to be able to live there (full of cat fur!). But, as any decent family would do, we also cleaned the carpets on the way out too, to the same condition as we cleaned them on the way in. I asked to release the deposit bar the dispute of £115 for carpet carpet cleaning, as advised by the Tenancy Deposit Scheme (who said that's normal practice with decent agents). But, again, inline with the horrible nature of the agency, not a single request/chase has even been replied too. The TDS has said it doesn't make sense for Churchill to do this, as now I have to raise a case, its recorded on their file, and creates a lot of admin for Churchill. But, Churchill don't seem to care, and seem to want to string things out. TENANTS think twice before renting from here, LANDLORDS think twice before getting tenants from here, who they will alienate, and make them resent and regret renting with them/you. I wish me and my family never rented the flat now, or had any dealings with these cowboys.

Resh · 10 June 2023

★★★★★ 1/5

Trustpilot

£500 bonus

Churchill management decided to give the lodge manager of Chiltern Lodge a £500 bonus for being with the company for 5 years and without the residents knowledge they took the £500 from their account. There is a word for this and it is theft.

Donald · 27 January 2026

★★★★★ 5/5

Google

A massive thank you to Michael & Wayne (Chingford branches) who provided an excellent landlord’s rental service to us recently. I would highly recommend Churchills, they are really helpful & always go the extra mile.

Julie · 4 June 2025

★★★★★ 5/5

Google

Michael and his team at the Chingford office have helped us navigate a flat rental when everything is new to us. The process has been smooth and swift from advising us pre-marketing to presenting the flat for rental and finding tenants. They have picked up dealing with any bits that have needed sorting on the way. Very friendly staff and would totally recommend Churchill at Chingford.

Jo · 20 May 2025

★★★★★ 5/5

Trustpilot

My mother moved into her apartment in…

My mother moved into her apartment in 2018. The lodge manager John goes above and beyond helping and supporting everyone. Whether it's getting a paper and some shopping or organising activities such as coffee mornings and bingo he's always there. Thanks John

Peter · 16 January 2026

★★★★★ 5/5

Trustpilot

MacMillan Coffee Morning . For a number of years owners and…

For a number of years owners and friends of Ash Lodge, Walton-on-Thames have shown their support for this wonderful event. This year we took 1200 pounds. The Lounge was set up with stands offering clothes, books, cards and a Tombola Raffle prize. We still had some items left over, and they went to a local hospice.Many thanks to all who helped on the stalls and especially to David Candy our Lodge Manager. A great rewarding effort, and so worthwhile. Graham Sharman (Ash Lodge)

Mr · 26 September 2024

★★★★★ 5/5

Google

We contacted Michael Chalk at Churchill Estates with an urgent need to find a place to live in just a matter of days. We were so impressed with his proactive style. Not only did he find us a perfect home, he supported us to move in the very few days we had available. He also gave us great support to get all the relevant admin and paperwork in order quickly. This kind of work ethic is hard to find these days. I want to Michael and the team for all your help.PositiveResponsiveness, Professionalism

Faiza · 14 June 2022

★★★★★ 5/5

Google

Our property had been listed elsewhere for several months with no interest whatsoever, but we received multiple offers around asking price on our first weekend with Churchill, which shows the difference a proactive estate agent can make! After that, our sale went through a lengthy and occasionally difficult conveyancing process, but Dean and the team remained professional and supportive throughout, nudging things along where needed and helping to ensure that the whole thing didn't collapse. They were clear and honest at all times, and they delivered on what they promised when we first signed with them. They'll be first in my list the next time I'm looking to sell!

Peter · 10 June 2022

★★★★★ 5/5

Google

A great agency. Our property manager Lydia worked tirelessly to get our property sale through, even though there were lots of unforeseen delays. Very responsive throughout and always available to call and email. We received a 'welcome to your new home' care package which was very lovely. Highly recommended. Thank you :)

Itsmytubeyourtube · 15 January 2026

★★★★★ 5/5

Google

The moment I called Churchills in chingford I was happy. The house went up for sale before I could blink, and the photos were stunning. Dean, Martin,Leah and Jack were always quick to answer the phone and eager to help out with the process. We were lucky to have a quick sale, and could not thank the team enough for everything. Thanks guys 🥰

Kym · 14 August 2023