Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe have had such a positive experience with Churchills in Chingford. They are very professional and efficient, everything ran and continues to run smoothly, taking the edge off a stressful venture. Michael has been wonderful, he does not miss a beat.
Rae Β· 10 June 2023
Agent replied Β· 11 June 2024
Thank you for the great review, Rae. The feedback means a lot to us!
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5/5
GoogleWe had a pleasant experience with Churchill Estate. Our thanks goes to Wayne and Michael, they went over and above the call of duty. Helen
Uyi Β· 15 January 2026
Agent replied Β· 16 April 2026
Thanks for the great review!
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5/5
GoogleJust sold my property with Churchill estates North Chingford.
A great experience from start to finish. The team are professional and very friendly and knowledgeable. Our lead negotiator was Lydia who was delightful to work with especially as our purchaser was difficult to deal with. Further more she made our sale process so much easier by going the extra mile for us when we needed help with issues with the house as we had vacated the property and moved abroad. Many thanks to the whole team for a job well done.
Jason Β· 21 May 2025
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5/5
GoogleWe have arrived Chingford from far far away and it was good to meet the letting team from Churchill. Michael and his team has helped us to complete the paperwork and the reference check proactively. We got the keys at the right time and we were happy with that.
Angus Β· 10 June 2022
Agent replied Β· 11 June 2024
Thank you for the kind review! Just let us know if we can help you any further βΊοΈ
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5/5
GoogleFantastic service, Michael was very friendly and helpful from start to finish. Highly recommend
Darren Β· 27 October 2024
Agent replied Β· 10 December 2024
Thank you for taking the time to leave this great review for Michael - we are so happy you had such a positive experience π β¦
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5/5
GoogleThe whole team at Churchills have done their best throughout both our purchase and our sale to help ensure that everything went as smoothly as possible. Many thanks π β¦
Yvonne Β· 16 October 2025
Agent replied Β· 16 April 2026
Love the review Yvonne, thank you so much!
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5/5
GoogleHad a great experience with Churchills, had lots of viewings and was always updated, once sold Churchills made sure everything ran smoothly, thx to Martin, dean, Leigh and the rest of the team.
David Β· 15 July 2023
Agent replied Β· 11 June 2024
Amazing review - thank you for taking the time to leave this π β¦
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5/5
GoogleExcellent service. Always helpful and happy to answer any queries. Would recommend and would use them again.
Sharon Β· 15 January 2026
Agent replied Β· 16 April 2026
Thanks Sharon for taking the time to write this review! Hopefully we will work with you again in the future π β¦
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5/5
GoogleFantastic service from all of the staff they definitely get the job done
Steven Β· 15 January 2026
Agent replied Β· 16 April 2026
Thanks for the great feedback, Steven! ππΌ β¦
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5/5
GoogleMichael, from the lettings team at Churchill Estates in North Chingford, was absolutely amazing. He went above and beyond, to find the perfect place for my 74 year old mum, Truly outstanding service!
Jem Β· 15 April 2026
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5/5
GoogleWe received a very attentive and customer focussed service from the Lettings team. Both Michael and Fiona went out of their way to ensure we were kept informed at every stage of the letting process.
Maria Β· 10 June 2022
Agent replied Β· 11 June 2024
Thank you for the kind review, Maria! π β¦
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5/5
TrustpilotLiving in Homebridge Lodge
Living in Homebridge Lodge, managed by Churchill Estates I find the service and their understanding of elderly people first class. In particular the trustworthy warden is always on hand to deal with any problems we might have. Furthermore she assists us and takes part in events or functions we might organise. It is so comforting to have someone to call upon when required.
Barry Β· 10 June 2025
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5/5
GoogleChingford team sold my flat recently and did an excellent job particularly Martin who was chasing other parties constantly to keep things moving along.
Ben Β· 10 June 2023
Agent replied Β· 11 June 2024
Thank you for the great review π β¦
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5/5
GoogleWe had the pleasure of working with Churchills both for buying and selling our property, and each time the experience was fantastic. During the sale, Martin, Dean, and their team managed a challenging situation with incredible professionalism and determination. Communication was always good and they kept us informed regularly. Their efforts led to a successful outcome for both us and the new buyer. Highly recommended!
Alex Β· 12 November 2023
Agent replied Β· 11 June 2024
Thank you for taking the time to leave this lovely review - we wish you all the best in your new home βΊοΈ
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5/5
GoogleThank you to Amina & Michael for making the whole process of moving easy and as stress free as possible. Amina was always available to answer any question we had and all call backs were returned very quickly. .PositiveResponsiveness
Lizzyloo22x Β· 10 June 2021
Agent replied Β· 11 June 2024
Thank you for the lovely review!
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4/5
TrustpilotRiverain Lodge Guest Suite
I stayed for 7 days at the Riverain Lodge in Taunton, in the guest suite. It was an excellent experience - a comfortable en suite room and well appointed. Also very convenient for visiting a friend who lives at the Riverain. The staff were friendly and professional - a special thanks to Helena.
Richard Β· 10 June 2023
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5/5
TrustpilotBecherβs Court Aintree
Clean, safe and well run by caring on-site staff. My mother was made to feel welcome from day one at Bechers Court both by the residents and especially by the court manager Suzanne. No issue is too small for her attention. She gets to know the residents, keeps a keen eye on any maintenance issues and encourages healthy social events and interactions. She has helped make the transition to living in a self contained complex very easy.
J Β· 7 October 2024
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5/5
GoogleEveryone here was excellent and helped push through my flat sale in spite of having a dreadful first solicitor. Dean was especially good. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Paul Β· 25 August 2022
Agent replied Β· 11 June 2024
Hi Paul, many thanks for your positive review and kind words. We wish you all the best for the future!
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5/5
GoogleAbsolutely brilliant. Churchill's were a dream for both our sale and onward purchase. Friendly, professional, helpful beyond description and a total pleasure to engage with. Every single member of staff I met was courteous and knowledgeable. I'm really happy with the service and would recommend over and over again without hesitation!
Omotolani Β· 12 June 2024
Agent replied Β· 24 August 2024
Thank you for the great review! We couldnβt ask for better feedback π we wish you all the best! β¦
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5/5
GoogleMichael Chalk from Churchills has been managing my rental property for several years now. He helped me through the process of becoming a first-time landlord, found me good tenants, and has always been great at communicating in a clear and timely fashion.
Carla Β· 11 June 2019
Agent replied Β· 11 June 2024
Hi Carla, so happy to hear you continue to be satisfied with us and hope we continue this for many years to come π β¦
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1/5
GoogleMy experience with this agent has been horrific.
I need to caution prospective renters to carefully consider my review before committing to a rental agreement with them.
Since moving into a property managed by this agent in October 2023, we've encountered a plethora of issues. Repair requests take an exorbitant amount of time to be addressed, necessitating constant chase-ups for updates (leaky roof, faulty boiler). Howeverβ¦the most distressing aspect has been the persistent anti-social behavior of a tenant and their extended relatives in the property (GF) which they have turned a blind eye to. Prior to signing our lease, we were misled about the character of the tenant who resides in the flat beneath us, and were assured this was a non-smoking property (we have allergies and asthma). We signed the lease, only to discover that the tenant not only smokes, but is a heavy chain smoker and does so inside her unit. She also instructs her caretakers to leave her door ajar, because her key lock is faulty and the agent has neglected to replace this. So we have had to endure the smell of cigarette and weed smoke from within our own flat (first floor Victorian terraced flat).
Wouldnβt you be furious if your family (and baby) were subjected to inhaling second-hand smoke from the vicinity of your non-smoking home? The agent trivialised our concern and told us to live with it. To hell with our health. Attempts to address this issue with the tenant herself have been met with insults, including anti-semitic abuse. Despite providing overwhelming recorded evidence of these encounters to the managing agent, no action has been taken and they actually criticised me for recording the encounters - something which defies all logic, completely nonsensical, but yet another classic case of protecting the abuser.
Matters have since escalated with the tenant summoning her relatives and encouraging them to engage in menacing behaviours, including pulling offensive gestures at the camera, smoking cannabis indoors, blowing smoke into my camera, slamming doors at night and locking me out of my flat - all captured on camera. They moved into the crammed 1 bedroom flat over two months ago and there is no sign of them leaving. The agent is content with being in breach of HMO and lenders licensing requirements - protect the abuser at any and all costs.
The agent, to date, has consistently dismissed our concerns and have even issued us a section 21 evictions notice; they are devoid of moral decency, integrity and shame. This agent has no vested interest in remedying issues between tenants - and so if you are a morally upright tenant searching for a place to rent, avoid this agent for the sake of your mental health.
Yael Β· 2 June 2024
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5/5
GoogleFantastic service with the purchase of my flat , nothing was too much trouble, communication flowed would have no hesitation in recommending Michael in the north chingford office along with Claire & the rest of the team ! Thankyou all β¦.
Rachel Β· 25 September 2024
Agent replied Β· 25 October 2024
Thank you for this fantastic review - we appreciate you taking the time to leave it! π β¦
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5/5
TrustpilotBarry H
I have now been resident at Becher's Court for over a month. Lovely modern compact flat. All the other residents very friendly and helpful. Even more so Suzanne the Lodge Manager who can't do enough for you.
Bazz Β· 28 November 2025
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1/5
GoogleWho ever rented property from them be in mind they will rapping you off your rent they will not pay you back i returned back to them property with new paint and clean and tidy five years no one did any single work from them i replace my self after 2 month chase to repair wash machine no one care it be carefull they will eat my Β£1450 deposit Amount.NegativeResponsiveness, Quality, Professionalism, Value
2015 Β· 14 June 2022
Agent replied Β· 13 June 2024
Dear Sajid, understanding the situation as I do and to provide context concerning the deposit deductions and your negative review. The dispute service for the Tenancy Deposit Scheme found in favour of the landlord in absence of a defence from you as the tenant. We wish you well in your next home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.