Trusted Agent profile

Cavendish Estate Agents in Mold, Chester and Ruthin

4.7

★★★★★ Excellent

620 reviews across 3 offices and 3 platforms

Cavendish Estate Agents has three offices, in Mold, Chester and Ruthin. Together they have 620 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

550

Reviews on Google

All 3 offices

Facebook logo

4.6 / 5

18

Reviews on Facebook

All 3 offices

Trustpilot logo

52

Reviews on Trustpilot

All 3 offices

Our offices

Cavendish Estate Agents's three offices, most reviewed first. Each has its own page.

Latest reviews from every Cavendish Estate Agents office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Cavendish made the whole experience of finding our new home so easy and stress-free. From the very beginning to the final steps, everything was handled with such professionalism and care. What is often a stressful process felt simple and effortless thanks to their support, guidance, and smooth communication throughout. We’re so grateful to Sophie Lewis for all her help in finding us a lovely home. Sophie went above and beyond to support us. Thanks to her dedication and extra effort, the whole experience was so much easier and stress-free. We can’t thank her enough!

Shervin · 9 April 2025 · Cavendish Rentals Ltd Mold

5/5

Google

Excellent service, very responsive to any questions. Rapidly found tenants and dealt promptly with getting them into the property. I couldn't speak more highly of Sophie's performance and that of her colleagues at Cavendish Rentals. Will definitely continue to use their services.

Andrew · 21 March 2025 · Cavendish Rentals Ltd Mold

5/5

Google

Never known an estate agents so prompt to reply to emails. All agents I have spoken with have been nothing but helpful and kind and no question went unanswered. The most hassle free renting experience I’ve ever had. Thank you!

Helena · 17 March 2025 · Cavendish Rentals Ltd Chester

Agent replied · 3 May 2025

Hi Helena! Thank you for your review, we are pleased to read such positive feedback 😊 …

5/5

Google

Rating only, no written review.

Victoria · 17 March 2025 · Cavendish Rentals Ltd Chester

Agent replied · 17 April 2025

Thank you for the rating :)

5/5

Google

We bought this house from Cavendish which was helpful and know selling it they have been utterly helpful again.

Sandie · 16 March 2025 · Cavendish Estate Agents Ruthin

5/5

Google

Although we weren’t in for our mid term inspection, we were very pleased with the friendly and prompt communication provided by Libby with regard to her visit by ringing to remind us of the inspection and asking about any maintenance that we would like to report.

Imogen · 15 March 2025 · Cavendish Rentals Ltd Chester

Agent replied · 17 April 2025

Thank you for your review :)

5/5

Google

No problems, straightforward and as one would hope! As a tenant, Cavendish have been great at responding to issues quickly. Thank you to Amy and Libby especially!

Lynne · 4 March 2025 · Cavendish Rentals Ltd Chester

Agent replied · 17 October 2026

Thank you ao much for your review :)

5/5

Google

We have just purchased a property through Cavendish and they went above and beyond and professionally enabled the process to move towards completion, even when challenges arose. Their skill to maintain accurate and responsive communication between parties and to move matters forward past obstacles was truly excellent. We truly have been impressed by their support for all parties, their availability and their excellence of service. Their professional and personable support throughout has been truly outstanding! Thank you Cavendish!

Karen · 26 February 2025 · Cavendish Estate Agents Ruthin

1/5

Trustpilot

Tried to book viewings on a property

Tried to book viewings on a property, lady on the phone wasn’t very helpful and by the sounds of it they don’t have a lot of time to show people properties, she wasn’t bothered when we said we’d leave it, she just said ok and bye, if I was the owner of that property I’d be very angry that they haven’t gone out their way to schedule a viewing, disappointing service.

MR · 29 January 2025 · Cavendish Estate Agents Ruthin

5/5

Google

Outstanding service: extremely professional, approachable and friendly. Clear information and kept me informed at every step of the process. I am new to being a Landlord and the support and guidance I received has made me feel able to continue with this process and ask yourselves to manage future properties with me.

Janet · 9 January 2025 · Cavendish Rentals Ltd Mold

5/5

Google

They are always responsive, always understanding and empathetic. They respond as quickly as possible.

Evelina · 15 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for your review, it is appreciated :)

1/5

Google

Not found a property yet but Sophie and Annie area brilliant at putting us at ease and still trying to find our place to rent.. They are so curtious on talking on the phone and listen to what you want in your place to live.. ❤️ Update...... This review was put out before a viewing of a property was not suitable for us that when the the viewings stopped.. No replies to requests to view any property, always told your application had been put forward, then told when phoned to be told it's got to someone else.. We get emails telling us about a house only to be told again when phones in.. It's gone.. 8 months of this we've had 🤬🤬🤬 Be wary of you use these 😢

Anne · 15 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

In the short time that we have been dealing with Cavendish they have been excellent. Every aspect of their work from day one has been first class.

Info · 15 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for your kind review

5/5

Google

Went to view two properties with Sophie Lewis. Applied for both and went through all checks in less than a week. Moved in within a fortnight! Brilliant service from Sophie and her team. Every email was answered fast and efficiently. So happy, got the dream property. Thanks to all the Cavandish team. Thank you Sophie!!!. Well Sophie has done her magic for me again, within a 11 months of her doing it the first time. My Herione. Viewed a dream home and within a couple of days, was accepted. Moved in within a month. Not only has she sorted this and then got the viewings on my old rented home sorted and them moved in and my new place completed. Yet again every email answered and explained perfectly. How the heck she manages it I will never understand!!!!!!. Amy is also a heroine of this team as she makes sure you get your deposit back. If you keep up your end!. Yes definitely HIGHLY recommend these ladies. Annie is lovely too!. 2nd time lucky. Think I’ll be staying put for a long time now.

S · 5 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

Jessica was professional and very personable. She made the experience a positive one. She gave us confidence to contact her in the future for any help we would need.

Katie · 4 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

Rating only, no written review.

Lourie · 3 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

My experience about the process of tenancy is great! One of the most importance is communication that the agency staff was doing..My partner and I was impress because of the property , convenient and services offered by your wonderful letting agency, Sophie the cavendish staff agent is process a wonderful unit for us ! thanks a lot cheers!

Sherwin · 3 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

Great company to deal with, all the time we've been renting through Cavendish we've never had a problem. Always good communication and keep us well informed with updates on new rules and legislation. All the staff I've dealt with have been fantastic.

John · 3 December 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

Rating only, no written review.

Nick · 3 December 2024 · Cavendish Estate Agents Ruthin

Agent replied · 22 November 2024

Thank you for your five star review.

5/5

Google

From start to finish Hugh, Lun, Caroline and the team have been great, this is the 3rd house transaction and we would definitely buy/sell with them again.

Michelle · 3 November 2024 · Cavendish Estate Agents Ruthin

Agent replied · 10 November 2024

Thank you so much for your lovely review of the team at Cavendish, Ruthin. Can we also take this opportunity to thank you for your repeat business, we look forward to helping you again in the future.

5/5

Google

Process was long and tedious but as are most house buying processes. Cavendish were accommodating with my requests and the best feature was being able to access the estate agents on weekends which was extremely helpful. Cavendish were also able to provide me with an independent advisor who can find conveyancing solicitors who can act on my behalf based upon my individual circumstances.

R · 3 November 2024 · Cavendish Estate Agents Ruthin

Agent replied · 10 November 2024

Thank you very much for taking the time to provide a review on your purchasing experience with Cavendish. It can be a long process but we are glad the outcome was a positive one.

5/5

Google

We have bought and sold many properties through Cavendish in recent years and now don't look for any alternatives, if we have a property to sell, they are our 'go to' agents. The process always starts with a friendly chat with Hugh Evans, one of the partners. Hugh's knowledge of the local market is second to none, his suggestions are always realistic and we know we can rely on his advice. Hugh is ably supported by Gaynor, Caroline and Lun in the office who keep us informed at every stage of the selling/buying process.

Lawrence · 3 November 2024 · Cavendish Estate Agents Ruthin

Agent replied · 10 November 2024

Thank you so much for such a glowing review of the team at our Ruthin office. We very much appreciate and value your continued business.

5/5

Google

I saw the listing on October 3rd, and within a week, I had completed all the necessary checks, with keys and a contract in my hands just days later. The process was incredibly quick this time, everything happened so smoothly and efficiently. I am very happy to have worked with Sophia; she made this experience both fast and pleasant. Thank you!

Alina · 2 November 2024 · Cavendish Rentals Ltd Mold

Agent replied · 22 December 2024

Thank you for taking the time to leave us a review :)

5/5

Google

Very professional and kind in every step. They made my whole process very easy. From the initial contact to the end i was made comfortable and they journeyed with me to the end in a very professional way. This is the best letting agent

Sylvenus · 17 October 2024 · Cavendish Rentals Ltd Chester

Agent replied · 17 October 2026

Thank you for taking the time to leave a review :)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Cavendish Estate Agents and its branches won ESTAS awards in one year, most recently 2025.

ESTAS winners in one year, the group and its branches: 2025.

ESTAS awards by year, 2025

Source: ESTAS winners lists, as published, linked by year.

The British Property Awards

Cavendish Estate Agents and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2023, 2024, 2025.

British Property Awards by year, 2023 to 2025

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Cavendish Estate Agents

Which Cavendish Estate Agents office has the most reviews?

Mold has the most, with 232 reviews rated 4.8 out of 5, followed by Chester with 205.

Where are the Cavendish Estate Agents offices?

The three Cavendish Estate Agents offices, by town:

  • Chester: 14 Grosvenor Street, Chester, CH1 2DD
  • Mold: The Cross High Street, Mold, CH7 1AZ
  • Ruthin: St Peters Square Well Street, Ruthin, LL15 1AE
Has Cavendish Estate Agents won any awards?

Yes. At the ESTAS 2025 awards its branches won 1 Gold, 1 Silver, 1 Bronze, 2 Best in County and 3 Best in Postcode awards. The group and its branches have also won 10 other industry awards since 2023.

Reviews may appear on more than one platform.

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