Trusted Agent profile
★★★★★
526 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 526 reviews on three platforms, rated 4.8 out of 5 overall.
234
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Cassidy and Tate's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotVery happy with C&T service
Very happy with C&T service, especially Mark who was very helpful and guided us with the property we we wanted to rent. He kept us informed and helped us to understand all the details about the contract. Thank you!
Thank you very much
5/5
TrustpilotMy grateful thanks to Laura at Cassidy…
My grateful thanks to Laura at Cassidy & Tate whose invaluable assistance, enthusiasm and thoroughly professional approach facilitated the sale of a residential development site in St Albans for a competitive price in challenging circumstances. I would have no hesitation in recommending Laura to anyone seeking a similar service.
Laura is a strong member of our team and its lovely to hear great feedback about her. Thank you
5/5
TrustpilotCassidy and Tate Lettings team (The Quadrant)
Used Cassidy and Tate for several years for my rental property. Mark is very efficient, replies to emails promptly and very professional, Letting team kept me informed throughout the tenant find process.
Thank you kindly Sue
5/5
TrustpilotMark from Cassidy and Tate helped us…
Mark from Cassidy and Tate helped us through our very first rental. He kept us informed throughout the process and patiently answered all the questions we had. Thank you Mark, for making the process so easy for us! Zarin and Mohsin
That's very kind of you and mark will be happy to hear your feedback.
5/5
TrustpilotFantastic work by Mark and Gemma in the…
Fantastic work by Mark and Gemma in the lettings team. We have new lovely tenants again all due to their hard work and professionalism Nothing is too much trouble and always a pleasure to talk to. Many thanks Kathryn and Alastair
Thank you
5/5
TrustpilotGreat job!
Louise was a delight to deal with, and has made my moving in process as smooth as she could, giving me confidence in my first change of home. After a brief interaction with another agent called Stephen, I felt confident that they could handle the process between any member of the team! Highly recommend them for making the moving in process simple and concise, as well as the great team collaboration to help me with a few issues surrounding my move, all of which were handled promptly and with good advice, and as such I am overall very pleased with the service I’ve received so far.
What a great feedback to receive thank you very much
5/5
GoogleThe comminication and service was absolutely brilliant. I could not have wished or expected a better service. Always available to talk to and actioned everything we asked for. Thanks a million.
5/5
GoogleA hard working agent who really knows his stuff. Was super helpful throughout our sale and stepped in numerous times to keep the chain alive.......without his knowledge and intervention we would have lost our sale and been unable to move......would highly recommend
5/5
TrustpilotWhich agency would you choose ?
My wife & I have returned to live in UK after 23 years of living in Spain. We had an offer accepted to purchase , as cash buyers, an empty apartment in Saint Albans. The agents were NOT Cassidy & Tate. One would have thought that this would have been a fairly simple and quick transaction ! After waiting more than 7 months for completion we decided enough was enough and withdrew our offer. We then made an offer for another empty apartment, as cash buyers, this time the Agents being Cassidy & Tate. Having listened to our tale of woe regarding our previous attempt to purchase they were determined to get us " Over the Line " as quickly as possible. This they achieved within 10 weeks. It would have been even quicker had solicitors have been just a little less pedantic over 1 small item. 2 main players within Cassidy & Tate were Kris & Siobhan who provided knowledge & assistance at all times. Our thanks to both of you for your efforts. Ron & Anne.
I am pleased we got there for you and thank you for your kind words.
5/5
TrustpilotGreat service and totally professional…
Great service and totally professional throughout . Thank you Duncan you have been amazing and never gave up with this difficult sale you deserve a medal! Rosa and Sam
thank you for your kind words about Duncan he is a major part of our team.
5/5
TrustpilotI would highly recommend Kris and…
I would highly recommend Kris and Cassidy and Tate. This was our first purchase and Kris kept us informed throughtout making buying as stress free as is possibile. Thank you.
Thank you kindly
5/5
TrustpilotStephen Maylon
Stephen from Cassidy&Tate was extremely helpful throughout the referencing process. He dealt with all requests in a friendly, patient manner and couldn't have done enough to help. He really went above and beyond. Thank you.
That's very nice of you I will let Stephen know the kind feedback
5/5
TrustpilotGreat helpfull advice given by Kris…
Great helpfull advice given by Kris during the sales process helping us secure our first home. Would highly recommend Cassidy and Tate, exceptional customer care.
Many Thanks for your feedback
5/5
TrustpilotRecommended
We had a positive experience selling our house through Cassidy and Tate. We met agents from 2 different companies before them and also dealt with a third estate agent up the chain who we were buying from, and I would struggle to find a good word to say about any of them. Cassidy and Tate on the other hand, and Duncan who we dealt with, were very professional and helpful throughout. Duncan found us a cash buyer at asking price before the property had even been listed, and was very useful and supportive during some issues in the chain later on. Overall, very happy and I would recommend their services.
That's very nice words thank you and I am sure Duncan will be delighted to read this
5/5
TrustpilotBuying a property with Cassidy and Tate
The experience of buying a property with Cassidy and Tate was excellent. Although we had few challenges throughout the process, Duncan went above and beyond to support me, communicating effectively and being personal within the expected professional boundaries. Duncan also accommodated my needs in the most compassionate way, he had our back and I consider myself lucky to have dealt with such a nice and professional person. I recommend Cassidy and Tate 100%, with Duncan as the main point of contact.
Thank you for your feedback Duncan will be delighted.
5/5
TrustpilotExemplary customer service
The overall service we received from Cassidy and Tate was outstanding. The customer service was exemplary with Kris providing a consistently high standard of communication. This included going out of his way to call on my elderly mother personally to keep her up to date and in the loop which we really appreciated. I would not hesitate to tell everyone in St.Albans and surrounds to choose Cassidy and Tate. Thank you Kris and others in the team for making this difficult process easier.
Kris and the team thank you very much
5/5
TrustpilotHighly recommend
We have had a consistently positive experience with the Property Management and Lettings team at Cassidy and Tate. Stephen, Gemma, and Louise are responsive, professional, and highly effective in their roles. They excel at finding new tenants and skilfully managing our properties. Whenever we need to contact them or raise an issue, they are always prompt and efficient in implementing solutions. We highly recommend their services.
Lovely feedback thank you very much
5/5
TrustpilotGreat all round Service - Sale of One bedroom Flat
I have just sold a property through Cassidy and Tate, mainly dealt with Duncan, but this applies to all the staff there, I have not had the best experience with other Estate agents but found Cassidy and Tate excellent to deal with, I am not always the easiest person to deal with, they were very professional and communications was excellent along the process, the sale hit a few bumps along the way and they were very helpful in finding a solutions, will not hesitate to use again or recommend them to friends or family.
Thats very nice of you thank you
5/5
TrustpilotVery happy with Duncan!
Very happy with Duncan! Always on hand to help facilitate the purchase and made my first buyer experience as enjoyable as it could have been. Kept the process moving throughout and helped iron out any issues. Very professional. Brilliant. Would recommend.
Thank you kindly about Duncan
5/5
TrustpilotThank you Duncan
Duncan has been brilliant. A credit to C&T. The sale took a while to sort, however throughout the process Duncan was always on hand, returning calls and ironing out any issues and was friendly, courteous and professional.
Many Thanks
5/5
TrustpilotVery happy with the team
Very happy with the team. Find me a buyer quickly enough and whilst the journey to exchange was a turbulent one, Duncan stuck with me all the way. Thanks for your support team CT.
Thank you Doug
5/5
TrustpilotExcellent Service, Great Knowledge of the Local Market
I could not fault the service provided by Graham and the team at the Marshalswick office. From advice on price, fantastic marketing showing the property in the best possible light to being quick to respond to queries and anxieties, the service provided was truly worthy of 5 stars.
Many Thanks for your words
5/5
TrustpilotExcellent experience
Hannah held my hand through the whole journey of selling my flat Would recommend with no hesitation
Very kind of you thank you
5/5
TrustpilotExceptional customer service
Graham from Cassidy and Tate has been exceptional with the handling of my property purchase from start to finish. I couldn’t recommend them enough.
Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans (10 High Street) has the most, with 388 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
The three Cassidy and Tate offices, by town:
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