5/5
The service provided was prompt, punctual and professional. The office was welcoming and the team worked well to progress our purchase. Duncan is an absolute star!
Trusted Agent profile
★★★★★
527 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 527 reviews on three platforms, rated 4.8 out of 5 overall.
235
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Cassidy and Tate's three offices, most reviewed first. Each has its own page.
Cassidy and Tate branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2024. ESTAS award winner every year since 2024.
2025 1 Best in Postcode ESTAS 2025 winners
2024 1 other award ESTAS 2024 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
The service provided was prompt, punctual and professional. The office was welcoming and the team worked well to progress our purchase. Duncan is an absolute star!
5/5
Having bought with C&T previously, I was happy to sell with them too, my first choice. Efficient service and an asking price offer in a challenging market. Thank you Duncan!!!
5/5
Duncan was an outstanding agent from start to finish. Professional in the viewings, attentive and exceptionally knowledgeable of the market. Duncan assisted greatly to smooth over difficulties in the chain, always remaining calm and leveraging his network to assist. First Class!
5/5
We had never deal with such a friendly, professional, kind and caring estate agent until Mr Duncan Cohen showed us around our new house. Mr Duncan was patient, helpful and honest and listened to our needs. Mr Duncan has been amazing from start to finish and continues assisting us with our new house. Nothing is too much trouble, and he always has the answers. This Agent is the only person you need to visit when looking for a new home. Five star is nothing for him. ⭐️⭐️⭐️⭐️⭐️ Vahid Reza Jomeh 67a Mayflower Rd
5/5
Duncan was fantastic from start to finish. He worked hard to sell our property, went above and beyond to push the sale along, was communicative throughout, and always kept us in the loop. He made a stressful process as stress free as possible.
5/5
From start to finish Duncan provided an excellent, professional service, keeping us informed every step of the way. His initial market appraisal and guidance on marketing was invaluable and enabled us to attract a number of viewings. Being contactable whenever we needed and giving honest advise was appreciated. I have no doubt that Duncan and his team with their proactive approach made all the difference in achieving our sale.
5/5
I couldn’t fault our experience with Cassidy & Tate. They have a very human touch; responsive, empathetic and helpful. When things got sticky they were never pushy, we never felt under pressure and they were understanding throughout the process. Communication was great throughout the process and we were never left waiting. I wouldn’t hesitate to recommend them!
5/5
The service provided by Cassidy & Tate was excellent from viewing the property to completing. Duncan was approachable, knowledgeable, but not pushy, and professional throughout. They were very different from stereotypical estate agents.
1/5
NO REGARD FOR PEOPLES TIME
Made an appointment for rental and 35 minutes before the appointment was told that they had taken a deposit and that they were cancelling the appointment. Complete disregard for anyone's time energy to get to the appointment. Was given a poor excuse when I said why could they not have waited 1 hour to show us the property saying the landlord what not so keen as we had dogs. This was disclosed at the point of booking so why take the appointment in the first place. Needless to say with people who have such poor regard for others WONT be using them again. Vote with your feet so people change their work ethics.
Thank you for your feedback. The landlord accepted an offer and the conditions of that offer were all other viewing are to be cancelled. We contacted you at the earliest stage to advise of this as it would be unfair to other parties if we continued to show the property once an offer had been accepted. I know it must have been frustrating and i am sorry for you inconvenience.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Great experience, very proactive in difficult economic times.
5/5
The very best Estate Agents I have dealt with.
5/5
I wouldn't use any other agent. All staff are professional and polite and I trust their advice. Highly recommend Cassidy & Tate.
5/5
At a very challenging time, all the staff at Cassidy & Tate were helpful and empathetic. They worked very quickly and efficiently and nothing was too much trouble. They are highly recommended
5/5
As a local developer, we have worked with Cassidy and Tate to help us deliver successful projects time and again. They have real-world and broad experience, which only comes from providing successful service over and again. We have no hesitation in recommending their services.
5/5
The team were very professional and informative during the entire process. I have used many agents in the past, however I found Cassidy andTate went that extra mile to get my property sold to the right buyer. I felt they not only had my best interest in kind, but also the buyers too. Thank you.
5/5
We have used Cassidy and Tate during our various house moves. They are all very professional and a pleasure to deal with. Would highly recommend their services. They have taken buying and selling houses to another level, as the level of service they provide is the best in the area.
5/5
We were truly impressed with the valuable support and guidance we got from Stuart and David when purchasing our first home. They helped us through the process from mortgage finding to solicitors and all other aspects of the purchase we did not know much about. We are ever so grateful, glad we chose Cassidy and Tate!
5/5
Excellent customer service
Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah. We did take our house off the market, as we realised the time wasn’t right for us. However, when we are ready to sell, we won’t hesitate to contact Duncan at Cassidy & Tate again.
Thank you for your kind words. I am sure Duncan and Hannah will be delighted with your feedback and we hope to see you again one day soon.
5/5
Excellent customer service
Since our initial meeting it was clear that Duncan and C&T were different to other agents we’d spoken to, he was genuine, knowledgable, and never pushy. While marketing our house Duncan was professional and friendly with great communication, he’s been an absolute pleasure to deal with, as was Hannah. We did take our house off the market, as we realised the time wasn’t right for us. However, when we are ready to sell, we won’t hesitate to contact Duncan at Cassidy & Tate again.
Thank you for your kind words. I am sure Duncan and Hannah will be delighted with your feedback and we hope to see you again one day soon.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans (10 High Street) has the most, with 389 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
The three Cassidy and Tate offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in two earlier years.
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