Trusted Agent profile · Cheshire

Butters John Bee reviews in Crewe and Nantwich

4.8

★★★★★ Excellent

2,110 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,110

Reviews on Google

All 2 offices

Reviews may appear on more than one platform.

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Friendly service from the staff. I have had some issues with previous employees not completing their role. However, when Ben took offer managing the property I am renting, he has been quick and efficient to deal with any issues. He has informed me of times he will be coming out, and has been accommodating of the fact that certain times work best for me in the day due to my work hours. He also makes sure his job is completed quickly and efficiently and is extremely approachable.

Ben · 26 August 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben . We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Nicola Pike made it easy for us to find our new home. Easy to talk to and facilitated everything we needed and listened to our needs without reservation. We will always be grateful to her for making a stressful time easygoing.

Magdalene · 14 June 2022 · Butters John Bee Nantwich

Agent replied

Hi and thanks for the kind review. Nicola is an asset to the New Homes team here and we're glad she reduced some of the stress because it can be a nerve wracking time. We're delighted she has been able to help you. Good luck with your new home. Regards, Gary Fear, Branch Manager, Butters John Bee Nantwich

5/5

Google

Natalie Tunnicliffe was excellent in picking up my query regarding my letting. We were up against it timewise and I felt I could explain what I needed and was confident in Natalie's abilities to sort it out. I would not hesitate in asking for Natalie again, knowing that whatever my query may be, it will be dealt with effectively by her.

Virginia · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

I thought it was about time Ryan Cheetham got recognised for his professionalism and his manner especially with the various viewings I have being to with him. One of the main reasons I keep ringing back up Butters Crewe is to know when I deal with Ryan there will be minimal hassle and Ryan gets back to me. Here's to more potential future deals Ryan thank you. Lee

Lee · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Natalie Tunnicliffe at bjb (Crewe) property management team is extremely proactive and she has afforded me a truly professional level of customer service. Her "can do" attitude is very refreshing and she is highly responsive to solving queries, intuitive to resolving issues before they become problems and offers the highest of levels of guidance and support.

Melanie · 25 March 2022 · Butters John Bee Crewe

Agent replied

Dear Melanie Thank you for your fantastic 5 star review, we will ensure your lovely comments are passed on to Emma, please do not hesitate to contact us if you need further assistance. Kind Regards Butters John Bee Crewe - Lettings

5/5

Google

I was so relieved and impressed to deal with such a lovely gent named Michael at butters John bee. The process of finding a house is quite taxing and so it's a breath of fresh air when an agent comes along, who actually treats you with value as Michael did. He was so on the ball from the moment I emailed in to the very end when he called to see how I liked my viewing and actually listened to what I had to say. A fine example of how things should be done. Its the little things.

Caly · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Ben was extremely helpful, me and my girls friend moved in together and had to add her to my existing tenancy, all sorted within a matter of days even helped me out with where to get keys cut. Great service.

Alex · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. I'm glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards Lettings BJB

5/5

Google

I have had a particularly enjoyable experience viewing houses today with Roksana, today. I have found her very enthusiastic, and a pleasure to work with, nothing is too much trouble for her, answering my questions, with Knowledgeable answers. Give the girl a pay rise she is a rare breed. I view many houses as a property investor, I can tell you from experience there few that that reach her level.

P · 25 March 2022 · Butters John Bee Crewe

Agent replied

Hi, Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

Bought our home from BJB in 2016, and had no issues so it seemed right to go back to them for selling. Our house is unusual. We knew when we bought it, it would be difficult to sell. It was going to have to sell to someone, who really loved it. BJB's futuristic and ground breaking technology paired with their community spirit and social media marketing was the only option we considered. Our sale has been Kylies headache for months. We profusely apologise for this! Our home is new build, leasehold, an odd layout and has tones of covenants, Kylie has persisted and kept us up to date through the entire process. She has ran communication to our buyer, kept Tom happy (thanks Tom!) and looked after Anne who we are buying off, keeping her cool and collected. Whilst we are in a relatively small chain, our house, our nightmare house, has resulted in our transaction taking almost a year. Down to no one, but the sheer complexity of the UK house buying process. THANK YOU Kylie for looking after us. We promise, we won't move again. But if we do, we will use BJB. No matter where Jess's job takes her!

Tommy · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

One of the best agencies I have dealt with, yes cause I have had a bad experience with another. I was kept upto date with everything, all information I need was available, and my consent was sought before any third party phone calls. The specific time frame to move into my new house was adhered to, never had to call in for anything. All this was made possible by my agent-Corrie Mainwaring; such a lovely and friendly lady. I would recommend butters John bee.

Wofai · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Seeking advice about selling, renting and whether and to what extent to renovate two properties in CW1 we were happy and impressed with the knowledge and experience of Jessica in assessing those properties and communicating our options. BJB have a long and rich background in the CW property market and being locally born and raised Jessica is adding her personal and practical skills and knowledge to the BJB service offer. We are still considering what she said, when and if we decide to do something utilising the services of BJB, all things being equal we will do so without hesitation.

DAVID · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

1/5

Google

The staff I dealt with were rude, we adored a property so went £15k above the asking price, when I put my offer in staff were awful. We didn't get the property after expressing how ideal it would be for us, and then had no courtesy call from them to say we didn't get it. Very poor service and ride staff so we have specifically avoided this agent - I usually wouldn't do this but I couldn't face dealing with them again.

Adele · 25 March 2022 · Butters John Bee Crewe

5/5

Google

Excellent service by the team in Crewe especially Corrie and Michael. Corrie listened to what we wanted and came up with the perfect propert, afterwards Michael dealt with us with absolute clarity - great service. I've had the misfortune of dealing with loads of esttae agents over the past few months - Butters John Bee are miles ahead of the rest

Phil · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Michael and Corrie . We are glad they were of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Brought a couple of properties now with butters John bee (crewe) with thanks to the guidance and help of Ryan cheetham. Found many estate agents companies in Crewe very difficult and in fact butters John bee is the only agents I will buy and rent properties through from now on. Ryan also introduced me to Adrian at just mortgages which has made the process so much quicker and efficient. Highly recommend this estate agent and Ryan for being so helpful

Karl · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ryan. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

4/5

Google

Thorough consultation received from BJB following a recent visit to value our property. Jessie Jinks was personable and listened to our needs as well offering excellent knowledge that was very useful during our meet. Jessie has certainly left us with something to think about. Have rated 4/5 as we have yet to decide whether to move. To that end, it wouldn't be appropriate to rate an estate agent on how well they've performed end-to-end, ie in selling our home and potentially finding us a new one, until they've had the opportunity.

James · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for BJB Crewe. I'm glad the team was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB

5/5

Google

Michael was warm and welcoming when I first arrived. Extremely understanding of my situation and professional. Very informative of the property and the area. If I needed to view another property I would hope it was Michael doing the viewing.

Keri · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Nothing but good things to say! The way we were taken care of by BJB Crewe was a prime example of how to deal with customer. As soon as we found a property we were happy with, it was in a matter of days we had a viewing booked in and proposal sent to the Landlord! Efficient would be an understatement! Michael Ferris shown us around the property and I have to say he is such a kind a friendly person who is easily approachable! Thank you again for the service!

Nicole · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I recently lost my mother and had to get the house on the market, I was upset and numb but it had to be done. Jessica from BJB came to value the house and she was absolutely amazing- very caring, compassionate and very professional. She really made the situation more comfortable than I ever thought it could be, I couldn’t fault her. If anyone in the future asks me about estate agents going forward Jessica and BJB will certainly be mentioned- many thanks again.

Graham · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Such great service from Jess today. Had a bit of a problem regarding tenants vacating a property we had sold through Butters. Calls weren't being answered by the letting agents so Jess went down to the agents to talk face to face. She picked up our notice papers that were served so we had them on file just incase we needed them as proof. Can't thank Jess enough such a relief that the tenants have now found somewhere to live and will be moving out soon. Julie Myers

Julie · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

Hi BJB - a few thoughts on Natalie Tunnicliffe. She has been a regular contact for me with the Lettings Dept. and has always been efficient, polite and supportive. There are often maintenance problems with my letting houses and she always manages to provide a suitable contractors to rapidly deal with tenant's requests which can be very varied and sometimes complicated. A very professional and thoughtful representative of your company.

Michael · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Natalie. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

4/5

Google

I have had several email conversations with Steve Parker of Butters John Bee requesting his assessment of rental rates on properties in Crewe and Nantwich. His responses were prompt and his approach very engaging. I would not hesitate to recommend this service to anyone wishing to get information on likely rental rates for properties in Crewe and Nantwich.

Martyn · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Steve. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

5/5

Google

We very much appreciated the help and support given by Michael and Corrie in the Crewe office. They enabled us to restore our house to a rent-able condition, after finally getting it back after a year with no rent paid. They are now providing an ongoing, hands on fully managed service Thank you for restoring our faith in letting agencies by providing a responsive professional service.

Michael · 25 March 2022 · Butters John Bee Crewe

Agent replied

Thank you so much for your great review, please contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

I have been a lettings client with BJB Lettings for a while now and I can honestly say they are brilliant. Ben has been particularly helpful in servicing my previous contract and now negotiating a new one. I can highly recommend BJB Lettings and Ben for all your local rental needs. There is simply no need to look anywhere else! 5 stars!

Justin · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe Lettings

5/5

Google

Jess came to do a valuation of my home and I found her to be extremely friendly and enthusiastic about the property, as well as very knowledgeable about personalities of potential buyers and different sales techniques which can be used. Although the price appears slightly higher than other high street estate agents, I can see why this is justified with the care taken by the team and everything included in the package offered.

Cat · 25 March 2022 · Butters John Bee Crewe

Agent replied · 28 October 2023

Thank you for taking the time to leave a review for Jessica. We are glad she was of great assistance to you and feel free to call whenever you need help in the future Kind Regards BJB Crewe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.

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