5/5
GoogleGeorgia was really helpful
Agent replied · 30 December 2023
Thank you for your kind words we will pass this on to Georgina
Trusted Agent profile · Cheshire
Butters John Bee estate agents in Crewe and Nantwich
★★★★★
2,150 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.
Our offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
Latest reviews from every Butters John Bee office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLovely service!! Georgina helped me so much!!!
Agent replied · 30 December 2023
Thank you very much for your kind review on Georgina service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
5/5
GoogleSpoke to Phil form property management, quick to respond to my queries, very helpful and professional, thanks
Agent replied · 30 December 2023
Thank you for your lovely review Ben Parry -Property Management Manager Crewe
5/5
GoogleMarcin and Ben have been great with helping us move in to our new property
Agent replied · 30 December 2023
Thank you very much for your kind review on Marcin's and Ben's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
5/5
GoogleKris had done her research before visiting she was friendly, professional and very thorough
Agent replied · 30 December 2023
Thank you very much for your kind review on Kristianne's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Sales Team Newcastle
5/5
GoogleGina is amazing at her job, always there to support me and answer my questions, very knowledgeable and very polite Thank you Gina 😁 …
Agent replied · 30 December 2023
Thank you for your kind words
5/5
GoogleKris was amazing, very experienced in her field and very helpful, talked through the process and gave great insight.
Agent replied · 30 December 2023
Thank you very much for your kind review on Kristianne's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Sales Team Newcastle
5/5
GoogleMy experience with BJB is good Property manager Philip is a nice person, giving quick responses and feedback
Agent replied · 30 December 2023
Thank you for your lovely review Ben Parry -Property Management Manager
5/5
GoogleSpoke to Marcin in Lettings who was very helpful and also Ben in the Property management team who was able to assist with our contract and move in. Thank you all.
Agent replied · 30 December 2023
Thank you very much for your kind review on Marcin's and Ben's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
1/5
GoogleAgents are more interested in appointments with mortgage advisor rather than actual viewing, and was told I can't have a viewing until I take a mortgage advice.
5/5
GoogleGeorgina was so helpful as a sales progressor! She kept me so informed through this confusing process and I felt that even when things were feeling slow she kept me updated. Thank you!
Agent replied · 30 December 2023
Thank you very much for your kind review on Georgina service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
1/5
GoogleHighly unprofessional & inept property management team (Crewe). Landlords, please exercise strong caution in instructing this company, & B Parry to manage your property. Phone calls routinely go unanswered. Emails not always responded to. Rent has not always been forwarded on time. Overall, our experience has been very very negative.
5/5
GoogleBrilliant estate agents! Very welcoming, helpful and friendly. Want to say thank you to a lovely agent called March, who has helped to make my sister feel comfortable and happy in her new place :)
Agent replied · 30 December 2023
Thank you very much for your kind review on Marcin's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
5/5
GoogleRating only, no written review.
5/5
GoogleThe service we received was excellent in that Sam went the extra mile to arrange a viewing appointment at short notice due to our situation. At the viewing he was helpful and knowledge
Agent replied · 30 December 2023
Thank you very much for your kind review on Sam's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
1/5
GoogleAn extremely poor customer service. The way we have been dealt with on vacating our property was absolutely appalling. It was almost impossible to get hold of anyone on the phone or through email to deal with our enquiry when chasing to get our deposit back. Benjamin Parry in particular was extremely rude and unprofessional (when eventually managed to speak to him on the phone weeks later) and brought up very petty issues of the state of the property that he threatened to report back to the landlady to knock money off our deposit. Overall my partner and I are extremely dissatisfied with Butters John Bee estate agent as a whole. Property management team were shockingly bad at responding too.
5/5
GoogleMarcin Strzelec Very nice Professional and helpful I recommend
Agent replied · 30 December 2023
Thank you very much for your kind review on Marcin's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
1/5
GoogleAvoid,they are unprofessional, try stealing money and breach GDPR regs.
5/5
GoogleMarcin Strzelec very nice, professional, and helpful, the best
Agent replied · 30 December 2023
Thank you very much for your kind review on Marcin's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you very much for your 5* review on Kristianne's service. Would you mind popping her name against the review that would be much appreciated. If you do require anything else please do contact us. Butters J Bee, Crewe Sales
5/5
GoogleReally grateful to Sam in BJB Crewe office. Incredibly professional, knowledgeable, patient and have gone out of his way to help with everything and even arranged a viewing late in the day to suit my restricted availability. All my phone calls and email queries have been dealt with quickly and efficiently. Just exchanged on 2 BTL properties in central Crewe and hope to secure more in the future. Adrian and Marcin in the branch has also been at hand to help me. Felt very welcome when I first visited the Crewe office - friendly staff - made such an impact to me esp. after being on the road for 4 hours!! Highly recommend Sam and his colleagues in BJB Crewe Sales, Letting and Mortgage Broker. Thank you Sam for everything and please keep me on your mail lists of new listings.
Agent replied · 28 October 2023
Thank you for your kind words about Marcin in Lettings Team, Sam in our Sales Team and Adrian in our Financial Services Team
5/5
GoogleI recently had the pleasure of working with Gina as my move manager, and I couldn't be happier with the support she provided. Her expertise in managing the logistics of my move was exceptional. Gina made the entire process seamless and stress-free, and her attention to detail was impressive. If you're in need of a move manager who goes above and beyond to ensure a smooth transition, I highly recommend Gina. She's the best in the business! 👍🏡📦
Agent replied · 28 October 2023
Thank you for your kind words about Gina. Please do not hesitate if you need any further assistance. Crewe Sales Team.
5/5
GoogleVery helpful staff. Went the extra mile for me to get lots of viewings arranged on the same day as I was up in Crewe just for one day. Professional set-up and they know the area andctheir business well.
Agent replied · 30 December 2023
Thank you very much for your kind review on our service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
5/5
GoogleVitoria Roscoe came to value our house she was very polite and helpful she was also very complimentary she is professional all questions answered clearly thank you 🙂 …
Agent replied · 30 December 2023
Thank you very much for your kind review on Victoria's service. We really appreciate it and if you require anything else please don't hesitate to contact. Many thanks BJB Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 2017
2017 1 Gold ESTAS 2017 winners
- GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about Butters John Bee
Which Butters John Bee office has the most reviews?
Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Where are the Butters John Bee offices?
Has Butters John Bee won any awards?
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
