BRIDGES PROPERTIES estate agents in Ash Vale, Fleet, Basingstoke and 4 more

★★★★★ 5/5

Google

Rating only, no written review.

David · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 5/5

Google

Rob was fantastic! Went above and beyond to push through our property purchase by liaising with all parties and helping to keep things on track. 100% recommended 👍

Ian · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 5/5

Google

We have recently sold our flat through Rob, he was efficient and kept us up to date at all times. We strongly recommend Rob & the Bridges team

Westfield · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 5/5

Google

Jade has been exceptional in her support for us whilst we searched for our new home. Encouraging and energetic in her approach, she has kept us confident even when our energy levels were beginning to flag. She is definitely the one to go to when dealing with house sales.

Dianne · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 5/5

Google

We’ve recently bought our first house through Bridges. The whole team (especially Rob) have been really helpful throughout the process. Swift responses and have been more than happy to help with any question or request.

Imogen · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 5/5

Google

Great experience with the Bridges team in Fleet - they were super helpful and offered honest, invaluable advice. Circumstances unfortunately meant that the property sale was unable to go through them, but that didn't alter their level of support and guidance throughout the process. Dale in particular was incredibly helpful. Will definitely be using them in the future!

Lauren · 17 August 2023 · BRIDGES PROPERTIES Fleet

★★★★★ 3/5

Trustpilot

I can't be sure but it feels like…

I can't be sure but it feels like they're advertising homes that are not for sale purely to gather the data of more potential buyers (Aldershot branch). A house went up for sale on Zoopla on 10th August 2023 (I checked this on the advert history). I called on the 11th August to book a viewing. Went through the process of updating all my registration details, was told Tuesday 15th August would be good, great. They said they would confirm with sellers and send me confirmation email. Today (Monday 14th) no email yet so I emailed them to check all was going ahead and shortly received a viewing confirmation email (10.05am). At 10.16am they called me to say the sellers are reviewing offers so not doing further viewings. So it took 2 business days for you to advertise a property and it get offers? I doubt it in this market. If it had offers before today, why didn't you call me beforehand or tell me there were already offers before taking my details? Why are you still advertising it as available? What a waste of buyers time. Unsubscribed and will avoid homes advertised by Bridges in the future as I just don't trust they are really for sale at all!

Keely · 14 August 2023 · BRIDGES PROPERTIES Ash Vale

★★★★★ 5/5

Facebook

Kris, Sarah Jane and Louis are phenomenal. They are streets ahead of most estate agents. From their communication to their grit and determination to sell your property you won’t be disappointed with their excellent customer service. Overall a fantastic company to choose to sell your home.

Gemma · 10 August 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Google

Rating only, no written review.

Gareth · 7 August 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Google

We had the best experience with Bridges! The whole team are so lovely and clearly care a lot about making sure you have a smooth, stress free experience. We knew from the first day we spoke with Sarah-Jane that we were in good hands. The team did such a wonderful job with photos and videos of our flat that we needed to sell. Would recommend Bridges to anyone looking to buy or sell and we LOVE our new home.

Cora · 7 August 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Trustpilot

Very happy to recommend Nikki at…

Very happy to recommend Nikki at Bridges Farnborough, special mention to Tadgh who made the introduction which led to the sale. Nikki kept in close contact with us which is so important, professional and reassuring as we always knew what was happening and when. Six years after first trying to move, three agents and third time lucky we have quickly and successfully exchanged contracts and are working hard to pack ready for completion in early August. We worked in partnership with Nikki and the team to make it happen this time.

DD · 4 August 2023 · BRIDGES PROPERTIES Ash Vale

★★★★★ 5/5

Google

Kris and the WHOLE team at bridges properties are amazing from start to finish. They made selling our home so easy. It was sold within 1 week. They are so helpful, efficient, hard working and so friendly they keep in touch throughout the whole process and are just there anytime if you need anything. Excellent service and will defiantly recommend to anyone wanting to buy or sell their property. FIRST CLASS SERVICE and I wish you all the best. Laura and Craig Neally xxx

Laura · 31 July 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Google

Bridges Properties were the one for us. From the start of our sale Kris and Sarah-Jane were amazing, such friendly, informative people and so helpful made us feel at ease and kept us informed of things from the beginning to the end. We would recommend Bridges Properties to anyone selling their property Special thanks to Sarah-Jane for all your help.

Daniel · 30 July 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Google

The team, in particular Sarah-Jane and Kris, were always ready to answer any questions we had during the process of selling our house. They were professional and dedicated, we would definitely recommend their services.

Petya · 28 July 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 5/5

Google

thank you bridges and in particular Aaron and Kathy, for your hard work and perseverance during a challenge market

Gillian · 27 July 2023 · BRIDGES PROPERTIES Farnham

★★★★★ 5/5

Google

As first time buyers we really appreciated the service provided by Bridges and their team. Katherine Ellis ensured we were kept up to date on all processes and next steps and assisted greatly with our surveyors & solicitor and cannot thank her enough for the smooth and stress free experience we had.

Olivia · 27 July 2023 · BRIDGES PROPERTIES Farnham

★★★★★ 5/5

Google

We have bought and sold with Bridges in Farnham and for both sides of the process Aaron Milligan and Katherine Ellis have been amazing at helping us navigate the processes and getting the best service within the housing market. Would highly recommend contacting them if you are looking to buy or sell property. Thanks guys xx

Laura · 27 July 2023 · BRIDGES PROPERTIES Farnham

★★★★★ 5/5

Google

Bridges Farnham have been exemplary throughout our sale. Alfie, who organised the sale initially was professional, knowledgeable and always kept us informed. Kathy who then managed and progressed the sale was exceptional, always kept me informed, great communication and always a pleasure to deal with. Thank you Bridges Farnham.

Kerry · 27 July 2023 · BRIDGES PROPERTIES Farnham

★★★★★ 5/5

Google

As first time buyers, we always knew we wanted to reach out to the Bridges Team and we are so glad we did! We were put at ease straight away when we were greeted by Melissa. Can’t thank you enough for all the help you gave us, hope to see you again soon. If you are thinking about getting in touch with Bridges just do it! You won’t be disappointed

Aimee · 27 July 2023 · BRIDGES PROPERTIES Whitburn

★★★★★ 1/5

Trustpilot

THE WORST ESTATE AGENTS IN MY OPINION

I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually making a complaint (which they closed without addressing any concerns). They've had plenty of opportunities to resolve this but they haven't so here I am writing a review to warn others! My contact was the branch manager in Farnborough ("T"). At the start he seemed enthusiastic, professional, helpful and it was my understanding that we were on the same page. I made it clear that I wanted to sell my house but I'd acknowledged various difficulties in the housing market and for this reason I asked if he felt there as anything I could do help sell my property. I was told "you've done it all". I asked him and his team to let me know if there was anything I could do to change the property once they start doing viewings and receive feedback. This all changed after I signed up. All communication from him stopped - in fact during our contract term nobody contacted me to discuss my property. Other agents would call me to check in. Two properties came for sale on my road with other agents and sold. Viewings would go ahead on my property and I wouldn't hear anything. After a few days I would follow up asking for feedback and it would go to voicemail so I'd have to wait for them to call me (to book further viewings). I would frequently be told; i) we haven't been able to contact the people ii) I didn't do the viewings but I'll ask the person who did to call you (they rarely did). There were times where they had feedback recorded on their system but nobody had bothered to tell me. Each time I explained that it's useful for me to have feedback because there maybe things I can do to get sold. I had this same conversation with at least 5 people but got the impression they didn't want to know. I would increasing receive calls from "L" in their central team to book viewings and I would also ask her for feedback but this would be referred back to the Farnborough office. I called my contact "T "and for a very brief period I received some feedback on viewings before this stopped again. It got to the point where I told them there's no point doing viewings if I never hear anything back. Things still didn't improve and it seemed I was getting very little from Bridges. I asked for feedback on a specific viewing and when our contract was due to end. I was told they didn't have this information so they'd ask T to call me. Of course he didn't, he was working that day but asked someone else to call me. I was told there is a system note that "TQ" had already called me with feedback which I had stated was incorrect. After the call I checked my phone records, text messages, voicemails and emails which confirmed the fact that they had not contacted me. So either they have lied about calling me or they've dialled an incorrect number and spoken to someone else about my property. I was told our contract had ended and he followed up by emailing me asking me to reply providing notice to end our contract! On the call he said they may have contacted my partner - this is also incorrect (and impossible) as I'm the sole seller, they do not have my partners contact details and my partner has had no involvement in the sale of my property. I replied providing notice to end our contract. I copied in T and the other person I had been dealing with, stating my concerns, as detailed above. Another agent who had sold a nearby property contacted me and was surprised my property hadn't sold. I mentioned I had found Bridges to be useless and he said he hears this a lot and he's actually taken on another property from them as the vendor has experienced similar issues to me. It was refreshing to deal with an agent who can be bothered to show interest in my property. I hadn't received a response to my email to Bridges so I followed up asking them to take my property off the market and how I get the key returned. I'd had enough. A few days went by I still hadn't heard anything so I followed up. I had previously used Bridges in 2017 to sell my previous property. I struggled to get a reply from my contact and after my property went under offer I tried to view properties they had advertised but they never came back to me so I never got to view them! I thought things would be better this time with the new contact but I was very wrong - things are far worse. Eventually the head of sales called and said he'd looked into my concerns. I stated I would never use Bridges again and remained unhappy but he had nothing to say so the call ended. I received a reply stating they had closed my complaint. To be clear it’s not resolved and this guy hasn’t listened to me as in the reply letter summarising our call he missed off various key points that we discussed. AVOID!

Leo · 22 July 2023 · BRIDGES PROPERTIES Ash Vale

★★★★★ 5/5

Google

took some time,had a couple of letdowns along the way but James kept at it and we got there in the end without dropping the price, very pleased

Ray · 20 July 2023 · BRIDGES PROPERTIES Basingstoke

★★★★★ 5/5

Google

My agent Luke is very responsive all the time and follow-up everything quickly, a really good experience.

HOMING · 20 July 2023 · BRIDGES PROPERTIES Basingstoke

★★★★★ 5/5

Google

Claire has been so helpful, very knowledgeable and always happy to help. She’s explained everything in great detail, answered all my questions and has been really helpful. Thank you so much!

Bryony · 20 July 2023 · BRIDGES PROPERTIES Basingstoke

★★★★★ 5/5

Google

Would highly recommend James and team , for there patience and help on this journey , absolute gems , would defiantly come back again to Bridges Estate Agents . Thank you Bridges

Louis · 20 July 2023 · BRIDGES PROPERTIES Basingstoke