5/5
Rating only, no written review.
Agent replied · 12 June 2024
Thank you. We really appreciate you taking the time to share experience. Regards The team at BAO
Trusted Agent profile
★★★★★
287 reviews across 2 offices and 3 platforms
Brennan Ayre ONeill has two offices, in Bromborough and Birkenhead. Together they have 287 reviews on three platforms, rated 4.8 out of 5 overall.
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Brennan Ayre ONeill's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Brennan Ayre ONeill, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
Thank you. We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
Brilliant service from the whole team always keeping you updated highly recommend thanks again Ian
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5/5
All I can say is throughout any purchase or sales I have used Brennan ayre Oneil for over the years and my recent sale I have found all the team to be professional, polite, efficient, friendly, funny and do an excellent job with excellent communication and teamwork.
Eileen, Thank you for taking the time to share your experience. Regards The team at BAO
5/5
Excellent communicators & proactive in overcoming any issues. Carla, Karen and Liz were so helpful throughout the process of purchasing a house in the Wirral. They always returned my calls and were happy to talk through any questions or concerns I had. Thank you for making the difficult process of moving somewhat easier!!
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5/5
Rating only, no written review.
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5/5
We had a few agents around to value our house and all talked the talk, you know the "we'll have people queuing up to buy this, infact, I have 4 people I can have round for a viewing today" spiel, but it was only Rob of BAO that actually had us a viewing within an hour of him giving us a valuation. The couple came round as soon as I told him it was fine for them to come and have a look and the next day we accepted an offer off that same couple, we couldn't believe it! The house had sold straight away without any for-sale sign or advertising etc simply because BAO were on the ball from the get go and already had the right buyers in place. We also bought our current house through BAO and again they were brilliant, they really are a cracking team, really professional, courteous and down to earth. There are slightly cheaper agents out there but really not by much, not so much so that I'd go with anyone else because I know with the team at BAO Prenton I'm getting the best service possible.
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2/5
Difficult website and having seen a for sale board on a property 2 weeks ago still can't find details on website
Hi Michael, Sorry to hear you find the website difficult. There are many reasons why a property wouldn’t be online but please get in touch with Rob@b-a-o.com with the address of the property you have seen and he will update you. Regards The team at BAO
5/5
Just bought through BAO and they were so attentive. We were updated every step of the way and emails repsonded to immediately to keep us up to date. Thank you so much.
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5/5
As Estate Agents go, the team here are the most honest, trust worthy and dedicated that you can deal with. They are extremely thorough and see the sale/purchase process right through to completion with one point of contact. I couldn’t recommend them highly enough.
Thank you. We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
The staff were really helpful in supporting us with the purchase of a house, from arranging viewings to supporting us with recommendations for a surveyor and contractors to provide estimates for work that needed doing as highlighted in the survey. Telephone enquiries and emails were answered quickly and the information was given in a concise way. All the staff I spoke to were polite and friendly. Great customer service. Thank you!
Thank you. We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
We had a few agents around to value our house and all talked the talk, you know the "we'll have people queuing up to buy this, infact, I have 4 people I can have round for a viewing today" spiel, but it was only Rob of BAO that actually had us a viewing within an hour of him giving us a valuation. The couple came round as soon as I told him it was fine for them to come and have a look and the next day we accepted an offer off that same couple, we couldn't believe it! The house had sold straight away without any for-sale sign or advertising etc simply because BAO were on the ball from the get go and already had the right buyers in place. We also bought our current house through BAO and again they were brilliant, they really are a cracking team, really professional, courteous and down to earth. There are slightly cheaper agents out there but really not by much, not so much so that I'd go with anyone else because I know with the team at BAO Prenton I'm getting the best service possible.PositiveProfessionalism
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5/5
Rating only, no written review.
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5/5
Very friendly and professional servicePositiveProfessionalism
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5/5
Nicole, Jill and Tom have all been exceptionally helpful in my house hunt
Thank you for your review. Regards The Team at BAO
5/5
Excellent friendly service found a purchaser for my property very quickly. Would highly recommend Tom and the Team.
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5/5
Great service & comms from the team of Brennan Ayre O'Neill from Bromborough especially Emma who kept me well informed of my purchase and was a great help, friendly and very professional Many thanks to you all best wishes GrahamPositiveResponsiveness, Professionalism
Thank you We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
Daniel has been incredibly helpful in my dealings with him. I can't speak highly enough of him. A credit to the company.
Thank you. We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
Good service received from all the team at BAO, kept us up to date and were very helpful with any queries we had. Would be glad to use them again in the future.
Thank you We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
Wouldn’t use anyone else to sell our home. Helpful and friendly all the way through. Thank you so much and especially to Emma who was extra fab and kept me in the loop.
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5/5
Inclusive and supportive with expert knowledge in the field. Local staff are really friendly and their work ethic/culture really shows in their performance and professionalism. They have gone the extra mile in my book, so it’s 5 stars from me! Would recommend to my Nan.
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5/5
My house sale was so close to falling through after 5 months but these guys rescued it from the ashes. Through sheer determination and an unwillingness to give up, Emma and the team got the sale completed at the eleventh hour. Forever grateful to all for going the extra mile for me, thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Jim We never give up! : ) We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
Daniel and the lettings management team have been incredibly helpful. They stepped in to manage my properties in an emergency situation dealing with everything quickly, efficiently and with utmost professionalism. They look after the properties and tenants with care and consideration. Continue the great work 👍 …
Thank you We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
When purchasing a house, the team went above and beyond in supporting us in the entire process. Communications were always professional, friendly and informative. Honestly couldn't fault the team at all! Emma was my main contact and was always on hand for support, and guidance. Thank you!!PositiveResponsiveness, Professionalism
Thank you We really appreciate you taking the time to share experience. Regards The team at BAO
5/5
A truly impressive service from BAO from beginning to end! After short-listing a number of estate agents, it was clear to us that Rob O’Neill was the most experienced and accomplished professional on the Wirral. He really understood that ours was no ordinary ‘bungalow’, that the decorative and structural choices we had made when renovating our home were fully consistent with our lifestyle. He was therefore able to market our property accordingly, with the result that we received no fewer than three offers within only 24 hours. The post-Sale Agreed process, overseen by Liz and Carla, was equally straightforward with the team following up whenever necessary. Experience counts when selling one’s property and BAO has it in abundance. Thank you, BAO, for your 5-star service!
Thank you We really appreciate you taking the time to share experience. Regards The team at BAO
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromborough has the most, with 219 reviews rated 4.9 out of 5, followed by Birkenhead with 68.
The two Brennan Ayre ONeill offices, by town:
Yes. In The Trusted Agent 2026 awards: Brennan Ayre ONeill, Bromborough won Trusted Agent.
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