Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleWe really cannot thank BAO enough, in particular Emma at the Brombrough office who I mithered most days. They kept us informed at every step of the way, chased up everyone when needed, including ourselves, and were professional, friendly and helpful throughout.
This was our first time buying a home, and we found it so stressful, but BAO helped us through, and we completed early March. I would highly recommend them. They offer a great service. Thank you. X
Vicky Β· 12 December 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 11 December 2024
Hi Victoria,
Thank you so much for your kind words, it is hugely appreciated and we hope you have settled in your new home : )
It was our pleasure to assist.
Regards
The team @ BAO
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1/5
GoogleRating only, no written review.
Owen Β· 12 October 2020 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Thank you for your review.
We are always looking at ways we can improve and would love to hear from you, please email rob@b-a-o.com with any further detail on your experience
Regards
the team at BAO
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5/5
GoogleRating only, no written review.
Karen Β· 12 October 2020 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Hi Karen,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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1/5
GoogleNot very good they didn't even call me back back
Martin Β· 12 October 2020 Β· Brennan Ayre ONeill Birkenhead
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5/5
GoogleMost excellent service. Could not fault them. Particularly Emma, was so helpful.
Hazel Β· 12 October 2020 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Hi Hazel
Thank you for taking the time to share your experience.
We will be sure to pass your comments onto the team.
Regards
BAO
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5/5
GoogleThey weren't even our estate agent but rather were handling the sale of a property to us (which fell through when we were gazumped π), however every member of staff we dealt with at BAO was friendly, professional and efficient. They were proactive, always called back when they said they would and we never had any trouble reaching them by telephone or email. That may sound like basic stuff but tell that to our estate agent... Wish I'd used BAO myself.
Phil Β· 12 October 2020 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Hi Phil,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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4/5
GoogleRating only, no written review.
Lisa Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Lisa,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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5/5
GoogleA big thanks to the BAO team for their help and professionalism. It was a pleasure having them as my estate agents.
Michael Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Michael
It was our pleasure and thank you taking the time to share your experience, it is very much appreciated.
Regards
The team @ BAO
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5/5
GoogleThe Property was valued at a realistic price to attract purchasers. We were given good feedback and acheived full asking price which we were very happy with. i had used Brennan Ayre ONeil before so knew I would get a good service
Phil Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Phil,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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5/5
GoogleEveryone we dealt with at BAO acted in a polite and professional manner. They went well above and beyond to keep us informed throughout a tricky chain. We couldn't have asked for more! Thanks you Brennan Ayre O'Neill Bromborough!
Claire Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Claire,
Thank you so much for your kind words and it is hugely appreciated.
Enjoy your new home : )
Regards
The team @ BAO
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5/5
GoogleWe purchased our new property through BAO and needed the sale to be pushed through as quickly as possible. All the staff helped this happen, with a special mention to Emma who was great, however much we pestered. Would recommend using BAO Bromborough πPositiveResponsiveness, Professionalism
Dave Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi David,
Thank you for taking the time to share your experience, it is hugely appreciated.
Regards
The team @ BAO
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5/5
GoogleAs a purchaser of a bao property, I was pleasantly surprised with the communication from the Bromborough branch and in particular Emma. Whilst Emma was acting on behalf of the seller she understood the importance of remaining in regular contact with us and keeping us informed. This was key in keeping us motivated as buyers through the pandemic. This is not something we have had from other estate agents and is the reason I am writing this review. I recommend BAO Bromborough to anyone looking for an estate agent, the service we received was excellent. Thank you
Amanda Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Amanda,
Thank you so much for your kind words, it is hugely appreciated.
It was our pleasure to assist in the purchase of your fantastic new home.
Regards
The team @ BAO
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5/5
GoogleVery professional throughout. Kept me fully in touch throughout the selling process. Emma did her best for us and we're very grateful to her. I would certainly use Brennan Ayre O'Neill again and am happy to recommend.
Neil Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Mr Evans,
Thank you for taking the time to share your experience, it is hugely appreciated.
Regards
The team @ BAO
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5/5
GoogleCant speak highly enough of Tom Brennan and Emma Johnston and the team at Bromborough's Brennan Ayre O'Neill office. We had a poor experience with a different estate agent so were dubious when moving to BAO. We didnt need to worry. All costs were given up front, promises were kept. There was regular contact from them, even when there wasnt too much change contact was made so we knew we weren't forgotten about. We could contact and our calls were always speedily returned if occasionally they werent instantly available. All staff were very professional and friendly and they were transparent and honest. Good old fashioned values with a modern approach. Thank you
Emma Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Emma,
Thank you so much for your kind words, it means a lot in this competitive market and it is hugely appreciated.
Regards
The team @ BAO
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5/5
GoogleWe really cannot thank BAO enough, in particular Emma at the Brombrough office who I mithered most days. They kept us informed at every step of the way, chased up everyone when needed, including ourselves, and were professional, friendly and helpful throughout.
This was our first time buying a home, and we found it so stressful, but BAO helped us through, and we completed early March. I would highly recommend them. They offer a great service. Thank you. X
Victoria Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Victoria,
Thank you so much for your kind words, it is hugely appreciated and we hope you have settled in your new home : )
It was our pleasure to assist.
Regards
The team @ BAO
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5/5
GoogleWe used B-A-O twenty five years ago to buy the house we have just sold. We were so impressed then we decided to use them again and I am very glad we did! Fabulous team, very happy to help and their years of experience made our house sale less stressful. Extremely professional but still have the warmth and understanding needed to ease the house selling process through from start to finish. Thank you!
Alix Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Alix
It was our pleasure and thank you taking the time to share your experience, it is very much appreciated.
Regards
The team @ BAO
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5/5
GoogleI've used this office twice in the last few years - and this was an excellent service from start to finish. Nothing was too much trouble for the team who kept me informed throughout - even when I was abroad. Great team who conducted any viewings that I wasn't available to do and also achieved the asking price. They also provided advice with my ongoing purchase to keep that process smooth. Overall I would describe the service as friendly and professional but with a personal touch from them - I would highly recommend this team.
David Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi David
Thank you so much for your kind words, it is hugely appreciated.
It was our pleasure to act on your behalf.
Regards
The team @ BAO
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5/5
GoogleWe received an excellent service from Tom Brennan and the team. Tom was by far the most professional agent to provide an initial valuation. For the significant amount of work involved, the service also provided good vfm. The team did all the viewings as well as follow ups/chasing. They were efficient, courteous and professional at all times. I had bought a house a few months earlier and the agent involved on that occasion did not match BAO. Highly recommended
Jill Β· 27 August 2020 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Hi Jill,
Thank you so much for your kind words and it is hugely appreciated.
It was our pleasure to act on your behalf.
Regards
The team @ BAO
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5/5
GoogleWe had exceptional service including asking Tom Brennan to do tasks outside of the normal service! He was always pleasant fast and efficient. Communication from the wider team was first class. Thank you!
Paul Β· 12 October 2019 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 October 2026
Hi Karen,
Itβs good to hear from you and thank you for taking the time to share your experience.
We will be sure to pass your comments onto the team.
Regards
BAO
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5/5
GoogleRating only, no written review.
David Β· 12 October 2019 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Thank you for taking the time to share your experience.
Regards
BAO
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5/5
GoogleVery helpful staff. Nice attitude. Very prompt. Excellent service. Great bunch of people
Jane Β· 12 October 2019 Β· Brennan Ayre ONeill Birkenhead
Agent replied Β· 12 June 2024
Hi Jane,
Thank you for taking the time to share your experience.
We will be sure to pass your comments onto the team.
Regards
BAO
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5/5
GoogleRating only, no written review.
Dave Β· 28 August 2019 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Dave,
Thank you taking the time to share your experience, it is very much appreciated.
Regards
The team @ BAO
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5/5
GoogleProfessional service with realistic valuations and prompt communication.
AndyandKatinka Β· 28 August 2019 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Andy and Katinka,
We hope you are well and have settled in your new home.
Thank you for taking the time to share your experience.
Regards
The team at BAO
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5/5
GoogleSuperb service from beginning to end. Professional team with a very friendly approach. I would highly recommend them.
Myles Β· 28 August 2019 Β· Brennan Ayre ONeill Bromborough
Agent replied Β· 26 August 2024
Mr Tunstall,
Thank you for taking the time to share your experience.
Regards
The team at BAO
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