Trusted Agent profile · Cambridgeshire

Bidwells estate agents in Cambridge and Norwich

4.6

★★★★★ Excellent

482 reviews across 3 offices and 3 platforms

www.bidwells.co.uk

Bidwells has three offices, in Cambridge (two offices) and Norwich (Cambridgeshire). Together they have 482 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.2 / 5

123

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

358

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Bidwells's three offices, most reviewed first. Each has its own page.

Latest reviews from every Bidwells office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Bidwells and Ollie Rivers a great team

Bidwells and especially Ollie Rivers did a great job of selling my flat. Ollie was realistic and professional in price setting and effective in marketing and I had a successful offer within days at the asking price. Leasehold properties are taking a while to sell now and Ollie was there throughout offering good advice - many thanks Ollie! I would certainly use this team again.

Paul · 26 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thankyou for your review! That's great to hear!

5/5

Trustpilot

Success where others failed

Ollie Rivers acted on our behalf throughout the long process to sell our home. He was always prompt to respond in any communication about the sale, providing sound professional advice and reassurance when required. He was very supportive throughout and his expertise successfully brought the sale to its completion. My family and I are enormously grateful to him for his positive approach, dedication and commitment during a very challenging time.

Jill · 16 April 2024 · Bidwells Cambridge (54 High Street)

5/5

Google

I highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.

Caron · 16 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 16 April 2026

Thanks for your review, it is very much appreciated.

1/5

Google

Rating only, no written review.

Ravi · 16 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 11 January 2025

Hi Ravi, we'd be interested to learn more about your experience with us so we can improve? Please do contact our team on 01223 841842 and they will be pleased to help.

1/5

Google

Very hard to have someone to communicate with about issues on Lettings! I am very disappointed by this agency.

FOURNIER · 16 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your comments and review. I have forward this on to our lettings team to follow up on.

5/5

Google

Best agency I have gone through, Matt K was a great property manager

Dylan · 16 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thankyou for your review!

5/5

Google

I had a pleasant experience renting through Bidwells. Staff was very professional and friendly from arranging the viewing all the way to deposit return. Thanks Nikki, Tanya, and Matt

Mohammad · 16 April 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thankyou for your review!

5/5

Trustpilot

Bidwells Cambridge Estate Agent

The sale of our property was very complicated due to Deeds of Variation to change our lease and having to deal with our Estate Management Company, their solicitors, plus Landlord solicitors and finally, our buyers solicitors. Time taken to reach decisions was,to put it politely, a painful and long drawn out procedure...10 months to be precise.We were extremely fortunate to have Ollie Rivers from Bidwells to negotiate us through the minefield. Without his help and enormous input we are convinced that our sale would have failed. We have bought and sold a number of houses in the 40 years and without doubt, Ollie has been the best agent we have ever dealt with, very highly recommended along with his colleagues at Bidwells.

WILLIAM · 11 April 2024 · Bidwells Cambridge (54 High Street)

1/5

Trustpilot

One of the worst estate agents around…

One of the worst estate agents around Cambridge.We try to rent commercial property second time with them.First time they wrote us "this place not for use a cafe" but after a month some one open a cafe in a same place. Second time we show interest for another place and they keep us more than a month and at the end they wrote us "this place now under offer".Never work again with Bidwells.

Zerdust · 9 April 2024 · Bidwells Cambridge (54 High Street)

5/5

Google

Receptionist and staff very professional,friendly and helpful.

Donna · 27 March 2024 · Bidwells Norwich

Agent replied · 23 October 2024

Thank you for your review Donna

5/5

Trustpilot

Very grateful to Andrew and the team…

Very grateful to Andrew and the team for their professionalism and personable approach during our house sale - it made navigating through what can naturally be a stressful time a lot easier and more manageable.

Ben · 22 March 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Excellent

good professional adviceexcellent processengaged, diligent, knowledgable and personable people

Julian · 15 March 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you!

5/5

Trustpilot

Delighted with whole process of buying…

Delighted with whole process of buying a house through Bidwells. They kept in touch throughout and were friendly and professional. Loving our new house!

JULIE · 8 March 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review!

5/5

Trustpilot

Highly recommended in Cambridgeshire

I recently completed both a sale and a purchase through Bidwells Cambridge. After a bad experience with a local competitor I was hesitant about dealing with estate agents in general, but I couldn't have had a better service from Bidwells. The property market in Cambridgeshire is fraught, but Bidwells really looked after us and were genuinely interested finding us a solution. Our sale:We saw a house we really wanted to move into but our property wasn't up for sale, so we needed to move quickly. Bidwells were straightforward from the beginning. Their valuation of our flat was sensible and realistic and resulted in us getting an offer in ten days despite neighbouring properties struggling. Their local market knowledge was spot on and when the transaction hit some obstacles, the team were so professional in helping keep it alive. I'm particularly grateful to Jess Arnold for her patience and responsiveness. Thanks also to Amy Farmer and Izzy. Our purchase:Viewing the house was straightforward, we weren't bunched in with others for pressure. We felt our chances of securing the house were slim so wrote a letter to our seller which Bidwells kindly passed along. No games or using us as leverage. Excellent communication with our solicitor. Thank you!

Dan · 21 February 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

The Most Responsive Estate Agent in Cambridge

I asked six estate agents on Thursday / Friday for Saturday viewings of properties on sale. Three didn’t respond. Two responded but couldn’t offer any viewings. Bidwells arranged 4 viewings at short notice. These were conducted by experienced and helpful staff, who highlighted the good points of the properties. Not surprisingly, 2 of these 4 properties went under offer on Monday. It seems to me that Bidwells does the best for its sellers by being responsive to the needs of the buyers. Other things being equal, e.g. fees, it is the agent that I would use if I were to sell a property in Cambridge.

Mr · 9 February 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your lovely review

5/5

Trustpilot

Super helpful & quick

James at Bidwell was super helpful and quick when we were urgently searching for a rental property to move into. It was so refreshing to work with someone who kept their word and delivered what they said they would! Thank you :)

Moving · 6 February 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

I would highly recommend Bidwells

I would highly recommend Bidwells. Bought an apartment through Bidwells recently, amazed by the professional service and proactiveness from the team. Well done and good job.

Jason · 25 January 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Very positive experience

Very positive experience. The Bidwells team was extremely responsive, speedy and professional in drafting the sales brochure, organizing visits and negotiating with the eventual purchaser. The legal process involved providing a significant amount of data and information which Bidwells were instrumental in providing.

John · 23 January 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Excellent

Ollie at Bidwells was fantastic. I have met and have spoken with several staff members at Bidwells, both in the sales and rental sectors of the company. They have all been knowledgeable, friendly, fast, efficient and take that extra time to explain things, meet with you, or help you with something if you are unsure. I am very impressed and would not hesitate to recommend both Ollie and his colleagues. Thank you.

P · 9 January 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Brilliant service from Jess at Bidwells…

Brilliant service from Jess at Bidwells in Trumpington - we were dealing with the delicate task of moving elderly parents across the country, and Jess and her team were supportive from beginning to end, thank you.

Ruth · 2 January 2024 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Again great service from the Bidwells…

Again great service from the Bidwells letting team James and Matt

Steve · 20 December 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Fantastic professional service

We recently moved to a new build where Rebecca at Bidwells was acting for our purchase. Throughout a very stressful and protracted process caused by issues with the chain below us, she was always there with advice and support, and was instrumental in keeping the chain together and getting us all to exchange and completion. If it wasn't for her, we really don't think we would have managed to secure our lovely new home.

AK · 18 December 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Very professional experience from the…

Very professional experience from the time we arranged 3 viewings in one day, to completing all the references and receiving the contract. The Bidwells team are polite, professional and fully understand the needs of their prospective clients. I would highly recommend Bidwells to anyone looking for residential support...

Thomas · 8 December 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Our grateful thanks to Ollie Rivers

We learned the hard way to value the dedication and professionalism of Ollie Rivers and colleagues at the Trumpington office, to whom we turned after receiving dreadful service from another local agent. It proved very difficult to find a buyer for our flat and then there were endless problems over cladding, ground rent and so on. Throughout all this Ollie remained positive, determined to secure a buyer and to complete the sale. We shall be endlessly grateful to him and we recommend him and Bidwells most highly.

Mr · 3 December 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

So glad it all worked out for the best. Thank you for your review.

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Questions about Bidwells

Which Bidwells office has the most reviews?

Cambridge (54 High Street) has the most, with 451 reviews rated 4.6 out of 5, followed by Norwich with 356.

Where are the Bidwells offices?

The three Bidwells offices, by town:

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