Trusted Agent profile · Cambridgeshire

Bidwells estate agents in Cambridge and Norwich

4.6

★★★★★ Excellent

482 reviews across 3 offices and 3 platforms

www.bidwells.co.uk

Bidwells has three offices, in Cambridge (two offices) and Norwich (Cambridgeshire). Together they have 482 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.2 / 5

123

Reviews on Google

All 3 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 3 offices

Trustpilot logo

358

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Bidwells's three offices, most reviewed first. Each has its own page.

Latest reviews from every Bidwells office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Ollie Rivers was outstanding!

Ollie Rivers and Lara Clark-Ward at Bidwells were absolutely fantastic in helping us sell our house during these trying times with high interest rates. Right from the excellent marketing brochure till the end of completion was taken care of smoothly and professionally. There was always constant contact with updates, support, advice and issues were resolved quickly. We had a very good experience with Ollie and his team and would highly recommend using them if in need of a house transaction.

Umesh · 24 August 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Many thanks

5/5

Trustpilot

Rebecca Wilson was amazing

Rebecca Wilson was amazing, we purchased a house with Bidwels, and Rebecca was very supportive, always answering our emails on the same day, we never felt alone. Thank you.

Suliman · 3 August 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

Matt K was a great property manager

Matt Kirkland was our property manager and he was fantastic. Any issues were sorted quickly and he contacted the landlord when appropriate. Any property inspections were sorted in advance and were painless. When we left there were no hidden fees or attempts to “deposit snatch” like some companies. Would recommend bidwells

Dylan · 31 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

I telephoned the Norwich office

I telephoned the Norwich office, several times in one day, for help and advice. The lady who answered the phone was extremely helpful, putting me through several times, to another lady, who could deal with my query, who also helpfully answered all my questions each time I called. Both of these young ladies, were very professional, very helpful, polite and caring and extremely kind.I can’t praise them both enough for helping me and my family. Would highly recommend the Norwich Branch.

Tessa · 25 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Five stars for Jake and the team…

Just finished the process with letting a property in Cambridge with Jake Jackson and Bidwells. Fantastic process with all the post offer particulars. Delightful experience and very professional dealing by Jake and his team. Super easy to work with and was very accessible to us for answering questions and helping things move smoothly. Highly recommend.

M.D.M · 24 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

4/5

Trustpilot

Quick and professional service

Quick and professional service, helpful, accessible (over the telephone works the best) and able to quickly solve issues. One star less is for a Goodlord referencing company, whose attitude is total opposite: pathetic chatbot with "backdoors" to bypass programmed stubbornness, no personal (operator) contact possible and absolutely no response from the support team for two opened cases.

M.K · 21 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Great support and service

We recently bought a new build and the developer was using Bidwells as their estate agents. We had a bumpy road with the purchase as two buyers for our old house dropped out. Andy and Frances were so good at supporting us through this and once we got our third buyer they helped us push our solicitors (and asked them the right questions too) in order for our completion before our mortgage offer expired. We wouldn't be in our beautiful new home without them! The service they provided was amazing.

Anna · 18 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

4/5

Trustpilot

Good service and very professional…

Good service and very professional although the % charge is higher than some estate agents we sold our house and were given good advice throughout the selling process

Charlotte · 10 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

First class support on house sale

Bidwells acted on the recent sale of our property in central Cambridge, and provided fantastic support from start to finish. They were extremely quick to get our property on the market, with high quality marketing materials, and quickly identified a buyer from their own database of contacts. They continued to provide excellent support through to completion and beyond. Andrew Tucker, Jess Arnold and the team were highly responsive and a pleasure to deal with throughout the process. I would recommend them very highly as highly experienced, knowledgeable and effective practitioners.

MMM · 6 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Professional and prompt

Totally straightforward process of renting from them. Very professional, quick responses, quick to view. All round great experience. Refreshing. Thanks especially to Jake!

Lee · 4 July 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

I was the buyer

I was the buyer. Bidwells worked extensively to make sure that our interests as a buyer were properly addressed and dealt with. Transaction completed smootly thanks to that additional effort and the support we received throughout the whole process. Thanks for Bidwells and his team in Cambridge. Really thanks for making this happen.

Paolo · 30 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Excellent estate agents

Our experience of Bidwells has been excellent, and we highly recommend them. Ollie Rivers is an exceptional agent; he guided us through our house sale process with care, clarity, efficiency and professionalism. His friendly manner, prompt communication and wise advice were greatly valued. The marketing and viewings at our property were managed well. We were also able to make our onward purchase through Bidwells, expertly guided by Robert Couch and Ollie. Our experience of the administration at Bidwells was also very good, and we were grateful to Lara Clark-Ward for her particular work on our sale and purchase. We are very glad we chose Bidwells!

Edwina · 29 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Professional and responsive service

James and Amber were professional, helpful and responsive throughout, in bringing the properties to the rental market and securing tenants.

James · 21 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Google

I highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.

CeeCee · 13 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review, it is very much appreciated.

5/5

Google

Excellent service and very professional team. They know the area quite well and were able to attract the right tenants immediately. Alex has been in close contact ar all times... from day one. I would strongly advise for any landlords looking for a professional team to manage their property.

Abderrazak · 13 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Google

I recently rented a fully managed house from Bidwells. It was a fantastic experience with the staff there. They only did not rent a house, but also support me to understand the local regulation here, referencing requirements, etc., and made my family relocation very smooth. I started the process when I was there in the middle east and I got keys on the second day of landing in the UK. Online support was quick and precise. Team of very professional and supportive staffs!! All the best!!

Prem · 13 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review, it is really appreciated.

5/5

Trustpilot

The whole team at Bidwells have made…

The whole team at Bidwells have made the sale of my house a dream. Ollie Rivers especially, with his positivity, help, professionalism throughout the whole process. He has been an absolute star.

Vanessa · 7 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

9 years ago I purchased a property…

9 years ago I purchased a property through Bidwells. The service was fantastic. Bidwells then found the most perfect tenants for the property. My tenants have all been professional,long term tenants of a high calibre. Nothing is too much for the Bidwells team, they have arranged engineers for gas safety certificates yearly. And plumbers etc for any other works. I highly highly recommend Bidwells.

Lynette · 7 June 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review

5/5

Trustpilot

Thank you to Amber and Bidwells Team

Amber and the team at Bidwells made the whole process stress-free and easy - very professional throughout. Thank you very much.

Jhon · 31 May 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review

5/5

Trustpilot

Fantastic service on purchase and sale, best agents in Cambridge

We used Bidwells (in particular Ollie Rivers) for both our sale and purchase end could not have been happier. Ollie did a fantastic job from the start of the process of putting our house on the market through to making sure that completion proceeds as we wanted. He is dynamic, professional, extremely efficient and all round excellent. The whole team at Bidwells was available, extremely pleasant to deal with and so helpful. We would (and already have) thoroughly recommend them.

Customer · 31 May 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review, it is very much appreciated.

5/5

Trustpilot

I have worked with Oliver Rivers on…

I have worked with Oliver Rivers on many occasions at various agencies and he is an asset to Bidwells Estate Agents , always professional , communicative , diplomatic, calm , absolutely honest . Excellent

Kristen · 25 May 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you

5/5

Trustpilot

Excellent in both directions and lovely to work with

Excellent throughout. We used Bidwells for our sale and they were also the agents for our purchase. They did a sterling job throughout, from putting our house on the market through to exchange and completion (in both directions). The lead agent (Ollie Rivers) was terrific throughout, and provided much-needed positivity and energy, including throughout the unusual housing market circumstances of the Truss/Kwarteng budget. Bidwells managed viewings very well, and likewise the practicalities of the final stages of the sale/purchase. We'd use them again without hesitation (but hope not to need to for a long while!) and recommend them and Ollie wholeheartedly.

Rudolf · 18 May 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thanks for your review, it is very much appreciated.

5/5

Trustpilot

Reliable and excellent service

I have engaged Bidwell to rent out my new-build apartment in Cambridge for a year. The first tenancy ended after a year and they are able to provide me with options of quality tenants in no time. Their service is professional and reliable.

Cherry · 10 May 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review.

5/5

Trustpilot

Great service all round

Rating only, no written review.

Emily · 24 April 2023 · Bidwells Cambridge (54 High Street)

Agent replied · 12 June 2024

Thank you for your review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bidwells

Which Bidwells office has the most reviews?

Cambridge (54 High Street) has the most, with 451 reviews rated 4.6 out of 5, followed by Norwich with 356.

Where are the Bidwells offices?

The three Bidwells offices, by town:

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