Bidwells estate agents in Cambridge and Norwich

★★★★★ 5/5

Google

A great Company to work with, liasing with Andrew was very easy and all matters completed in a timely and professional manner. Highly recommended.

Mark · 8 October 2026 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We couldn’t recommend Andrew Tucker highly enough. From start to finish, he was incredibly responsive, communicative and always available when we needed him. Andrew genuinely went above and beyond to keep everything moving and ensure the transaction went as smoothly as possible. His professionalism, efficiency and willingness to help made what can be a very stressful process feel considerably easier. We wouldn’t hesitate to recommend Andrew and will most certainly be instructing him to act for us again in the future. An absolutely first-class service, thank you, Andrew!

Penny · 14 September 2026 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Me and my husband had a great experience with Bidwells - the viewing guides (especially Chris) at different properties, their communication and helpful attitude throughout has all been exceptional. Special thanks for Irene and Lily, no matter how many questions I had, they were always very helpful and kind.

Petra · 12 September 2026 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

I have been in contact with this agency regarding a property, and the customer service has been extremely disappointing . It was almost impossible to get hold of anyone, as I was repeatedly told that everyone was on holiday. When I finally managed to speak to an agent, William, he came across as though he didn’t care about helping and sounded condescending throughout the conversation. His attitude was unprofessional and made the experience very unpleasant. We were genuinely interested in applying for the property, but the way we were treated by this agency completely put us off making an application as they don't seem trusty-worthy and take a lifetime to respond . Based on our experience, I would not recommend them.

Ilana · 12 August 2026 · Bidwells Norwich

★★★★★ 5/5

Google

When we bought our apartment in Cambridge, Andrew Tucker was the estate agent. He was a great help & so it was the natural choice for him to sell the apartment when we were moving 8 years later. Andrew & his team were excellent, their knowledge of the area & their attention to detail made the whole process stress free. Would highly recommend if you want an efficient estate agent in Cambridge Big thank you to Andrew & his team

Theresa · 12 June 2026 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

I've rented a house in Queen Edith with Bidwells almost during 2 years and my experience has been always very positive. At the begining of the tenancy they helped me with the paperwork and movement and during my renting period they were very responsive when the house needed some repairment or something to fix... My agent last months was Shaheen and he has been brilliant, always very helpful and quick. Many thanks for your support during my tenancy.

David · 16 December 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Absolute scammers. They are trying to charge me 280 quid to replace a toilet seat after leaving a rental property in Cambridge.

Jose · 16 September 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Avoid like the plague.

David · 30 June 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

First review in years but I feel it’s needed. Landlords avoid this estate agent if you are trying to rent out your property. I have been trying to book a viewing at a property for over a week to no avail. Property manager has other properties to deal with I’m being told, no return call after multiple attempts to book a viewing, either understaffed, bad management or both. Landlords avoid.

Danny · 15 March 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

We had a terrible experience with this letting agency, the rental property (Marque House) and the company that manages the building (Encore). We moved in during COVID and the viewing was done via FaceTime. When we moved in the flat was dirty, carpets were disgusting (which of course was not shown on the video call). We asked for the carpets to be replaced, I have sent them multiple emails. Apparently, there was no response from the landlord. The carpets never got replaced. We repeatedly complained about the water pressure in the flat only to be told “it’s just the way the building is set up”. Eventually, we had to move out because the landlord decided to sell the flat. We left the flat spotless and clean, we got charged £50 for a light bulb that went out (ridiculous). After the flat got sold, they reached out asking if the water pressure has always been so low because whoever bought the property was asking. So, I ended up forwarding all the emails where we complained about it (including videos/photos). Also, good luck trying to get your deposit back. Once again I had to sent multiple emails requesting to return our deposit and provide final water bill. We moved out in July 2023, we never received the final water bill. After weeks of emailing, we asked them to calculate the water bill based on previous billing period, keep that amount and give us rest of the deposit back. Bidwells kept saying that the water bill issue was due to Encore not providing the bill (some sort of internal thing within Encore). This is just a small portion of the issues we had experienced with Bidwells. I highly suggest you stay away from this letting agency, renting at Marque House and/or dealing with Encore.

Michal · 6 March 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We had a brilliant experience securing a place to rent in Cambridge with Bidwells in one of their fully managed properties. Special mention to James who arranged the rental and Ellie who manages the property. Ellie has been exceptional throughout the rental period. Thank you so much.

Marsha · 25 February 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Even 50k more than the original price they would not sell the house to foreign people in Cambridge village (barn/farm/old build big garden) racism is clear

Ozzi · 19 January 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

The worst experience with an estate agent we've ever had. Don't believe a word they say. The agents were always short and rude on the phone, and their clear motivation is to lie to potential buyers to hike up the price as much as possible. In contrast we had great experiences with other estate agents in the local area.

James · 20 December 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

I’m going back a few years now, but Bidwells were initially faultless on my rental. A while down the road I personally ran into problems, in the household. My previous partner was willing to go against my opinions and sub let and various activities. I was subject to a huge amount of mental strain and anguish. Love blinded, tried what I thought was my best. Towards the end I decided to vocalise my problems about the letting agreement as I was clearly a victim in the situation and we would stand to be evicted.. so I thought I did the right thing. Get this sub letter out of our house. even told this company of my issues. The lady I believe was called Ros. She literally wiped the slate clean with me, I took the agreement out myself and provided the whole deposit. Was assured it would come back to the account it came from. Long story short, the agreement was shredded, my name was washed off the table and the sub letter took my place. I lost everything, some of my person belongings, most was left in the hands of a “friend” of theirs for me to organise with. Lost all my rights. Couldn’t even sell my at the time 4year old Sons climbing frame as I wasn’t allowed on the site. I spent 6months battling mental demons, spoke to legal professions, but this company being so big I knew they’d drown me. To be honest, I lost a lot, so I had little to no money to fight with. I was refused my deposit money, told if it’s not claimed it’ll be given to charity. I wanted the whole back, but they’d placed her in position they meant I now had to split the 1200 with her. But she stayed at the house, nothing changed for them. Honestly, I don’t care anymore, but this was well above legal. I’ve rented many properties. I know what went on was not legal. A sad, bitter, mentally abusive breakup which I wasn’t strong enough to fight had this company get involved and “take sides”. Honestly, looking back on it.. they got tied up in a mental health affair between 2 people and should have dealt with it in a professional way, treat us both the same. If necessary, we should have all moved out. But they struggled with renting as on a farm and location was far from the best, but we loved it. I’m a different guy now and life paid me back but I hope one day, if these people still trade and act this way, they deserve nothing but the full force of the law and I wish I had the money to sue. Absolute embarrassment on them. To think they supported such a horrid person that brought a man down to questioning “what’s the point”. My Son saved me, I kept my head high for him. Corporate money hungry Mongrels that just do not care! They certainly didn’t back then.

Sam · 21 October 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Bidwells is without a doubt, one of, if not the most professional letting agents in the Cambridge area. Moving from overseas on a tight schedule, they were prompt, clear, and professional in their communication- including scheduling a FaceTime viewing that provided much needed clarity for moving forward with the property. Having rented with them for a year, I have not had any issues and all maintenance requests have been handled promptly and adequately. I'll without hesitation, recommend Bidwells (and their amazing team) for anyone looking for a hassle-free, transparent and just generally pleasant renting experience in Cambridge.

Emma · 12 October 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

they are super unfriendly to pets. when you ask them about bringing in pets they ignore your message they claim that buildings dont accept pet when I have seen pet coming in and out of some buildings they dont pass on application with pet to landlord. they wait for other applications to come in and reject you after. Awful!

JZ · 12 October 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Disorganised and unreliable. They seem to hold themselves above the tenants and make you feel as if you must fight for scraps. Bloated view of their own company. Pure luck of the draw whether the agent (one of too many) answering a call is friendly or condescending. From now on, whenever I question my own competence, I shall think fondly upon how Bidwells misplaced an apartment key 5min before my viewing so that I went all the way for nothing.

Seraphina · 12 October 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

I asked six estate agents on Thursday / Friday for Saturday viewings of properties on sale. Three didn’t respond. Two responded but couldn’t offer any viewings. Bidwells arranged 4 viewings at short notice. These were conducted by experienced and helpful staff, who highlighted the good points of the properties. Not surprisingly, 2 of these 4 properties went under offer on Monday. It seems to me that Bidwells does the best for its sellers by being responsive to the needs of the buyers. Other things being equal, e.g. fees, it is the agent that I would use if I were to sell a property in Cambridge.

Vijay · 12 October 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 3/5

Google

Edward DS is an outstanding agent at Bidwells. Responsive and goes above and beyond to make sure tenants are safe and able to enjoy where they are living. I know other people who have had terrible experiences with Bidwells so can’t confidently recommend as a company but Edward DS has been brilliant! Thank you

Julia · 25 July 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 3/5

Google

Edward DS is an outstanding agent at Bidwells. Responsive and goes above and beyond to make sure tenants are safe and able to enjoy where they are living. I know other people who have had terrible experiences with Bidwells so can’t confidently recommend as a company but Edward DS has been brilliant! Thank you

J · 23 July 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

I couldn't count how many lies i was told in just one day. At the end Michele who moved the appointment a few times in just one day, cancelled as i was waiting in front of the flat. She was reminded that I had to travel to Cambridge for the viewing and she carelessly told me that the next appointment is more important to her so she'll cancel on me. What an idiot she is!

Majd · 23 July 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

Genuinely outstanding service, made everything easy and efficient with upfront honest approach

Joe · 23 June 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

I highly recommend Bidwells Estate Agents, especially, Frances McDemott who dealt with my property purchase with total honesty, professionalism and care. 5* service all round.

Caron · 16 April 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Rating only, no written review.

Ravi · 16 April 2024 · Bidwells Cambridge (54 High Street)