Trusted Agent profile · Cambridgeshire
★★★★★
482 reviews across 3 offices and 3 platforms
Bidwells has three offices, in Cambridge (two offices) and Norwich (Cambridgeshire). Together they have 482 reviews on three platforms, rated 4.6 out of 5 overall.
123
Reviews on Google
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
358
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Bidwells's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe recent sale of our property in Cambridge
The recent sale of our property in Cambridge could not have been easier. Buyer found immediately followed by a speedy completion. Many thanks to Warwick Anderson and the team at Bidwells.
Many thanks for your review, it is very much appreciated. Happy Christmas and New Year.
5/5
TrustpilotExcellent Service
Recently completed the sale of a flat in Cambridge which was handled by Bidwells. There were a few hurdles along the wavy but Ollie Rivers helped to overcome these with his patience, persistence and professionalism. I could not have expected or received better service and support throughout the process and would certainly use Bidwells again.
Thank you for your review, it is very much appreciated.
5/5
TrustpilotExcellent service from Alex Bloxham
I rented an apartment through Bidwells, and I would say that Alex Bloxham was able to amend a difficult situation that I had, specially at the end of my tenancy. Very important to work with the right person at the agency
Thank you for your review, it is very much appreciated.
5/5
TrustpilotThanks to Warrick Anderson and team for…
Thanks to Warrick Anderson and team for selling our property. From the time the property went on the market to the completion, Warrick was available, clearly experienced and very helpful in chasing the buyers in what eventually proved to be a challenging transaction.
Thanks for your review, it is very much appreciated.
5/5
TrustpilotNice and very helpful team
All members I have dealt with so far e.g. Irene, James and Olivia are nice and helpful. Since I started searching for accommodation until I got one, everything went very smoothly. Very optimistic about future communications too.Thanks to all of them!Nourhan
Thank you for your review.
5/5
TrustpilotChoosing state agents
When I decided to sell my bungalow, I invited six estate agencies to visit and advise me about sale. I chose Bidwells to handle the sale, in part because Oliver ("Ollie") Rivers seemed to me to be committed, professional and effective. I am aware that, behiond the scenes, he did a great amount of work to assist and expedite the sale. Ollie, and Bidwells in general, were great
Thank you for you review, it is very much appreciated.
5/5
TrustpilotAndrew Tucker and Bidwells, Cambridge
Andrew Tucker was quite superb. We were the vendors (living at a considerable distance from the property) and were given an enormous amount of help, advice and explanation over the months it took to complete this complex sale. He made the whole process so easy for us and run so smoothly and we are hugely indebted to Andrew and the team, especially Jess Arnold.
Thank you for your review, it is very much appreciated.
5/5
GoogleWe worked with the Cambridge Bidwells team and they are completely fantastic and professional right from the initial call to understand our requirements, showing us properties matching those and the post processing after we selected one. They never fail to keep you updated of the progress, the actions you need to take and are always 1 phone call/email away if you need any assistance. We will always be working with them for any our property requirements. Thanks Irene, Tanya, Niki, Mel, Brendon and all the rest of the team. Warm Regards, S R
Thank you for your lovely review, it is very much appreciated.
5/5
GoogleThanks Bidwells and Niki for a smooth home search :)
Thanks for your review.
5/5
GoogleIt was amazing to be working with these guys and found a beautiful place for my liking. Very professional and helpful especially Mel Jarvis. Really appreciate all the help. Would highly recommend them for being the best
Thank you for your review, it is very much appreciated.
5/5
GoogleHad a great 2 1/2 yrs at my property with bidwells as the letting agent. Ellie and her team did their best to accommodate my unusual circumstances during COVID-19 and throughout the move out process.
Thank you for your review, it is really appreciated.
5/5
GoogleThe lettings team at Bidwells were superb from start of finish. They helped us every step of the way. Tanya, Niki, and Brandon were awesome :) I can't recommend them highly enough.
Thank you for your review, it is very much appreciated.
1/5
GoogleWe were quoted £585 fees for an early release from our tenancy agreement. Once everything was signed and visits had started, the fees then jumped to £1685 due to an "error" on their behalf.. As things were already in motion for us to leave the apartment, we had not choice but to pay the increased fees. A clear lack of professionalism in managing this situation overall and no accountability.
Thank you for your feedback, your comments have been passed on to the team.
4/5
GoogleWe rent a property managed by Bidwells. This is the third managing estate agent that we experienced since starting renting in Cambridge. Bidwells are streets ahead of the other two (who were both awful). It's not perfect and a few issues take longer than we'd like to fix (hence 4 rather than 5 stars) but, compared to the others, it is night & day.
Thank you for your review, it is very much appreciated.
5/5
GoogleHad a great experience as a residential tenant for a property managed by Bidwells. Over the 5 years of our tenancy we found Bidwells to be very supportive professional and responsive for any issues or concerns we had. Special thanks to Mel Jarvis and Lacie Hay for managing our property over the years. Keep up the good work and all the best!
Thank you for your review. It is very much appreciated.
5/5
GoogleWe have been working with the Bidwells lettings team for more than 5 years, without exception they have always acted in a highly professional manner. Their communication throughout the whole process is clear and precise. The quality of the reporting is excellent and any issues that arise are dealt with quickly and efficiently. Special mention must go to Niki, Olivia and Tanya. We are very happy to recommend Bidwells letting team. C&P
Thank you.
5/5
GoogleBidwells are the agents in charge of the apartment I am renting and they have been excellent in their service. Fast, efficient, helpful, and friendly. It has been a joy to work with them through a stressful process. I highly recommend them. I worked with Mel, Tanya, Niki, and Jake.
Thank you for your feedback, it is very much appreciated.
5/5
GoogleBidwells have provided me with a superb service throughout! The process in finding a property, viewing this, making an application and then the process through to moving in was painless, smooth, fast and reassuring. I would highly recommend them! The ongoing service after moving in has greatly exceeded my expectations and all of the initial teething issues upon moving in were dealt with swiftly and professionally. I would particularly like to thank Mel Jarvis and Matt Kirkland who have been amazing and have gone above and beyond! I would definitely use them as estate agents again in the future.
Thank you for your review, it is very much appreciated.
5/5
GoogleExtremely professional, friendly and responsive agents. So far, we had an absolutely brilliant experience renting a property through Bidwells.
Thank you for your review, we are glad we have been able to help.
1/5
GoogleBecause it is my line work I did all the professional photography, the floor plans, the virtual tour (and hosted it on my professional servers), advert text (because their draft was rubbish), and showed all the viewers around. For all this Bidwells very begrudgingly, and not without chasing them several times, paid £100 into my bank account without even informing me. (They claim theis is what they normally pay for that work and could produce proof, which, of course, they never did…) And what did they do for their £11,400 fee for “selling” the property (which was paid immediately on completion date, no chasing required)? Someone visited my property once to make a valuation, an ad with my photos and text was put on their website and one or two main property websites. And they took and made a few telephone calls from/to potential buyers and liaised with me for me to do the viewings. I would have spent far more time and skill than they did… I’m in the wrong business, because this estate agent, with their very plush new offices, gets paid (not earns) extortionate amounts of money for doing virtually nothing…
Thank you for posting.
5/5
GoogleI've just rented a flat with Bidwells. A very positive experience so far. There were some issues during the referencing process and Mel was very helpful and diligent, finding a solution in no time. I would also like to mention Jan Minter, the viewing agent, who was professional, friendly and respectful of the current tenant and myself during my visit to the property.
Thank you for your feedback, it is very much appreciated.
5/5
GoogleExcellent service and very professional team. They know the area quite well and were able to attract the right tenants immediately. Alex has been in close contact ar all times... from day one. I would strongly advise for any landlords looking for a professional team to manage their property.
Thank you for your review, it is very much appreciated.
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleWe're extremely happy with the service Jake Jackson is providing. He manages to maintain the right balance between being friendly whilst being professional & responds quickly to our queries regarding our property. The whole team at Bidwells offer great customer service from Sarah Jacklin in Client Accounting, Sue Magona in Bookkeeping, to Niki Stevenson & Jake in Residential Lettings. A superb team.
Thank you for your review, it is very much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cambridge (54 High Street) has the most, with 451 reviews rated 4.6 out of 5, followed by Norwich with 356.
The three Bidwells offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
